early check in was good!

parking, clean, staff was friendly

room service very good

only gripe was the breakfast bar not being open

the morning breakfast was the best i have gad

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

early check in, luggage storage our last day, complementary coffee

we could do an early check in at 9

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

sanitizer needed in the gym

asked for early check in and room still not ready until 30 minutes past normal

ich is ok), but we were told to

we were also supposed to have early check in as a member, but the room was not available

early check in was wonderful

very close to the school and they helped me with an early check in.

staff told me before 10am i hv to pay early check in 100 usd

love the breakfast every morning and the early check in option

wanted to charge $100 for early check in so we opted not to

greay stay. good location, good breakfast, gym for those who like to workout.

a ex-embassy suites hilton with lot of extras (breakfast included for every guest, indoor pool, gym, free parking), all-suite-rooms - older decor but okay

got me in early check in

we had asked for an early check in prior to arrival and we were able to get in early as requested

we have requested early check in if possible and they did their best to provide it

allow early check in for those traveling a day ahead to cruise from the manhattan

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

very early check in no problem, location close to a lot of stuff

requested early check in due to having to go to a play around check in time

were able to accommodate an early check in & a late check out

everything was perfect and i love that they have a bar and a pool table

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

early check in

liked that the spa was right up the road easy drive to get there

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

is a bit hidden but everything you need is within blocks food, supplies, and shopping and spa at walking distance

breakfast was pretty decent, i didn't need to eat any other meals until dinner

i was able to do early check in and was kindly helped when i left my key in my

had an early check in and very friendly staff who were quick to help when we had a heating issue

location was good. early check in useful

clean rooms, great location, easy and early check in

would not allow early check in without a 50 dollar surcharge, for 2hours earlier

to drag my luggage between 2 different reservations (i was not able to to keep the same room and early check in did not work)

was clean but the bathrooms were terrible and dirty, also the staff were rude we asked for early check in online and through phone and when we arrived they said it doesn’t mean that you

the staff was very helpful and helped us with an early check in

access to pool and gym

gym, pool, sauna, vending machines and all facilities were great and well maintained

the gentlemen allowed early check in without any charges and advised on the bus

early check in,easy.

there was no place to keep luggage for early check in or checkout

asked about early check in they made us pay an early check in fee cash

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

with early check in, very friendly and helpful housekeeping staff

i arrived on a very early flight but was given an early check in and a beautiful room on a high floor overlooking

cleanliness and gym and pool

wifi was sketchy and really bad. surprising for a hotel that otherwise was really great.

room service

no attempt to get us and early check in

they did an early check in for free and held our bags until about 3pm the day we left

early check in

was excellent and we got very early check in

room service, breakfast area was very small every morning long queue and if we decide to have

staff were very accommodating with early check in, late check out, holding luggage and providing directions

was extremely helpful- they catered to our needs and were very attentive to the fact we needed early check in and handicapped accommodations

the staff helped us with early check in

very approachable and kind staff, had an early check in of 3 hours earlier than the supposed check in time, unlimited food served during

picked it for the free breakfast and the fitness center but neither were available

clean,if you ask they let you early check in

also charged us a $25 early check in fee

shower pressure, location, charging for luggage storage and charging for early check in when the room was already ready

the pool was cold.

you need free hand weights in your gym

anna expedited an early check in for me

breakfast was a bit expensive. no onsite or nearby restaurant. had to go over highway

breakfast was good

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

pool was small but good for our 6 kids

the beds were comfy and we were allowed an early check in which was great after a night of travel

very clean, descent breakfast. staff super friendly.

breakfast was unique (gluten free vegetarian, & is never had eggs cooked that way)

the food for breakfast

i was wondering why my emails about the gym were ignored, made sense because it is not operational

we arrived early and were able to get early check in

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

stayed in a 1 bedroom suite with our 2 kids

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car i booked and confirmed was going to the

the staff was amazing, especially sebastian and sergi who helped with an early check in and withholding my bags

laundry service brilliant

all staff from bar to reception to night porters were excellent

i was told it was coming from the laundry dryer and that is ok

if you can add some mats in the gym and maybe a kettle in the room to make it amazing

we got there early which was not inticuoated , we have asked several staff to get an early check in and we are

size, location, special lights so as not to waste electricity, allowed for early check in to

very clean, friendly and efficient staff and were able to get us an early check in

i got charged $60 for early check in even though rooms were available

we arrived on a red eye and requested early check in and were put in a room before noon

you would think even as we arrived at 2pm you’d at least do an early check in at the very minimum instead we had to wait till 4pm

staff were great - provided us with an early check in (free of charge) as we were there for 7

they were able to make an early check in happen which was very helpful after an early flight with kiddos

check in experience was quite quick as well -i requested an early check in and they managed to accommodate me which i greatly appreciated

we needed early check in as our flight land at 4:00 am - the hotel was generous enough to accommodate us,

com said genius booking had 2 hour early check in but staff knew nothing about

we had asked for early check in, got no response and clearly the hotel didn't accommodate this

very quiet and they honored my early check in request!!

angela at the front desk accommodated a very early check in and made sure our stay was the most pleasant

asked for an early check in when i booked and did not receive a response

staff were excellent,allowing us an early check in, although the room was at the rear of the property, with no veiw, we did not come

counter staff wanted me to pay usd 55 for early check in but after i denied; less than an hour the room was ready by 12pm

very accommodating staff at check in that offered me a variety of rooms and early check in upon my early arrival

top floor, early check in, friendly staff, chic style decor,24hr snack bar, clean cozy room.

excellent breakfast buffet

flexible early check in / late check out or store your luggage s

it was raining too we arrive at 2 and there was no early check in for anyone and asked us to come back at 4

price early check in

got in earlier than check in time and they got our room ready soon for an early check in

staff was courteous, and offered an early check in since our room was ready

we arrived early and they offered an early check in but we opted to wait because we wanted a room with a

was friendly and we were able to get an early check in and luggage storage after we checked out

i wish the early check in was complementary.

enough for a family, early check in, friendly staff, quick response to extra towel request, daily happy

wonderful location! i really enjoyed my stay. thank you for the early check in!

changes lights in the shower, dual shower faucet options really nice, early check in, great location, comfy

the room had all of the essentials and we were able to check in early and in doing so were accommodated with a handicapped accessible room so i assume our was

of luggage storage for early check in or late check out

early check in which was much needed and veey much appreciate it

essentials (breakfast, bar, gym, etc

early check in

the staff went beyond for myself and my kids

the rooms are spacious and the gym is extensive.

laundry issues room allocation dirty room and shower extra charges key card problem weak wifi

location is great, as is the view. the gym is truly amazing.

mohammed checked us in and after requesting and early check in not only did he accommodate us but also gave us a free upgrade

very friendly,we got early check in

was not an option at all for early check in

early check in was great!

the staff were friendly and allowed me an early check in, that was very nice

also helpful note you can store your bags at the desk if you don't want to pay for early check in/out

early check in was available for $25

we asked for early check in, they asked for $50 which we rejected

early check in was much appreciated

big room with kitchen and big screen tv with plenty of channels, central park is 5 min walking distance, very

beds small kitchen good size room nice building not your usual box like some hotels

little kitchen which left us wanting for nothing

privacy, cute and classic. the kitchen in the room was handy

the early check in requested was granted which allowed the full day to discover the city

very clean. gave us early check in for no extra charge

elevator staff, delicious breakfast, early check in, clean and comfy, fantastic water temp and

thank jesus for accommodating my early check in request and the room with the nice view

we were allowed to do an early check in with no issues..

staff, early check in

early check in care in every details

was great and gave us early check in and room upgrade

the gym is nice, too

there is no bar or restaurant on site but lots of places to eat and drink on the same street as the hotel

would have appreciated an early check in

d to wait 5 hours to have the room available)

early check in / late check out / upgrade ! what is not to like !

no minibar at the room. no early check in

location. early check in. everything was perfect

stuff gave us early check in, it helps us a lot, specially we came from canada in the morning

super clean, friendly staff and they allowed me to do a early check in

early check in when the room is available.

check in staff were friendly and were kind enough to allow early check in

great price, good location, comfortable, clean and friendly staff, always smiling and give me early check in ud83eudef6ud83cudffb will definitely come back

they let us have an early check in and late checkout

a great stay at towneplace suites, clean rooms, nice breakfast

nice to have a kitchen and free breakfast

perfect room with kitchen and clean bathroom :)

the room was clean, the bed was comfortable, and breakfast was plentiful and delicious

early check in

they accommodated our early check in without an issue

desk was very friendly and accommodating to our early check in

the hotel restaurant and bar were convenient

i liked the hotel gym as well

early check in was possible at 12 am,

arrived to the hotel at 4 am and we asked early check in

front lady let us an early check in without additional charge although the available rooms were down graded than booked

th charge) and late check out.

location is great. room was comfortable and clean. and, early check in.