helped me with early check in when i asked and even signed me to a late check out without me asking due to my

the front desk staff went above and beyond helping to get me into a room for an early check in.

like very much that they provided a paperboy breakfast when our departure time did not allow us to be present for the regular breakfast

helped me with early check in when i asked and even signed me to a late check out without me asking due to my shuttle to the airport time

very clean and comfortable. well equipped gym. close to the airport.

though they have plenty of rooms available they will still change you 25$ for an early check in and 25$ for a late check out which is only an additional hour

early check in

it was clean. they were able to accommodate early check in. delicious restaurant located inside.

holds luggage and early check in much needed

the breakfast area was large and the added breakfast bar area was a nice addition to the table area

20 minutes earlier than check in we werre told the room is ready but we would need to pay a 50$ early check in fee which is absurd seeing how the room was ready unoccupied and cleaned already if

to assist with wake up call, scheduling a $25 flat rate cab to the airport, and accommodating an early check in

were amazing, mayra who checked us in was able to get us an early check in

wifi and breakfast so we did not need to worried about finding simple breakfast in the morning when

the gym was nice.

customer service, early check in assistance, shuttle service, breakfast, cleanliness

early check in and late checkout available for a reasonable price

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

for an early check in fee

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

accommodated my early check in request

staff allowed us early check in. room was clean and comfortable.

early check in

early check in really helped us out

the transport to the airport and they let us do early check in.

the only good thing i was grateful was the early check in without additional fees

the bar staff and front desk staff were very friendly and efficient

reliable and frequent staff were friendly food was good conference room was fine for our course gym was small but had everything you need

shuttle bus to the airport is great and frequent, the gym was empty and had all the equipment i needed

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

staff was fabulous! we got a super early check in and late check out, very accommodating.

loved the full kitchen, pool, gym and staff were great

the fitness room and pool were very clean, and free airport shuttle was so accommodating

free breakfast was decent and the gym was a great asset

early check in helped and the warm beautiful indoor pool!

staff, pool and gym clean , friendly staff and good food . ud83dudc4cud83cudffb

but my dad likes to work out in the mornings and the gym was closed our whole stay

in reception were very helpful, restaurant provided excellent meal, hotel shuttle very good, dropped us off at the car rental instead of terminal saving travel on the

haven't got breakfast becase was not included, the hotel is nice inside but with a bad feeling externally

went above and beyond to accommodate us with an early check in after a very long two days of travel

the staff was so accommodating especially breanna she was wonderful for our request for an early check in

absolutely loved the kitchenette and sofa area

updated new room with a great breakfast.

the laundry and 24hr market on site were also benificial and came in handy

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

also emailed to request a possible early check in as we were traveling long distance

everything was fine. the kids liked the pool. great breakfast.

breakfast, service, pool, staff, cleanliness

convenient, close to where we needed to be and easy to get in and out from the parking lot with kids and stuff

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and

the parking lot fills up quickly when the restaurant/lounge is open.

ud83dude42 free parking always a bonus

i was also able to get an extremely early check in which was very helpful

the staff are also very nice to let us have early check in without an extra fee because our flight arrived at 10 am

there's attentive spa staff, gaming options and sports book

room service was delicious

nice hotel kay in the reception is the best casino room size location wifi staff view

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

the pool are was not clean

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

gym - people kept coming in to take water from fridge, post work out there was none left

the breakfast was very good, the staff dining room, big and clean room, free parking, the gym.

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

location, view, staff, accomadtion to early check in

i was able to get early check in. which was nice after a long day of travel.

location and breakfast were great!

bar wasn’t cozy & intimate: does not take advantage of the view and location

i really appreciated that they were able to text me when my room was ready so i could have an early check in

the rooftop bar was great

i liked the room service and the location. the shower was absolutely amazing and i loved it.

location was wonderful and the building was nice. roof top bar was great

were a night person, like me, taking in the night sky with some drinks and food on the rooftop bar was more than ideal- it was a great location to end the evening

staff could accommodate early check in request

staff were absolutely lovely and even accomadated an early check in for me

, convenient access, early check in and although we didn't use it - the ability to check out up to an hour later without

early check in was awesome

the location was great, and early check in was nice.

cleanliness and customer service and location. nice early check in with late check out is great.

the reception was really nice and spoke my language), comfortable room, cool amenities available

new and clean, nice pool for the kids

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

quiet the bar down with some sound suppression or move the check in desk

staff went way above and beyond to accommodate both an early check in and a late check out

a few days in advance for an early check in

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

we were also able to get free early check in and late check out

had asked for early check in, not only was i accommodated , upgraded and even received complementary cocktails

we also requested early check in and that worked out as well

accommodated requests for early check in which really helped me on this trip

there were two restaurants and a bar in the hotel

heart of salem with all of the old world charm you would expect and a fantastic restaurant and bar

loud enough to wake the kids

early check in was very much appreciated

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

it was nice having laundry facilities on the premise

no restaurant or bar but breakfast served to the room was great

the gym was closed, half the floor was closed off

early check in and friendly staff. great location.

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

would say not having a pool but again, the kids didn’t even care that there was no pool

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory for us lady said we had view of ocean

the women working the bar monday night and then again at breakfast on tuesday morning was excellent

great, , room clean, facilitated early check in , security on entrance at night, door staff very

i downloaded it for ease however ended up utilizing the room service phone for orders

rooms were very clean and the pool was warm and

patio area ok but no bar service

the staff has been great! the food we ordered through room service was outstanding!

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

the staff was great and the restaurant and gym were excellent

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

friendly staff. nice bar and environment

very nice staff who easily arranged for a late check out for us

we were able to get an early check in and the front desk and valet were very friendly and accommodating

denied request for early check in which also was a n my confirmation i had to tell him to stop saying no

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

quiet, short walk to hospital, clean, also allowed us early check in. close to train station

fabulous location and very accommodating to early check in request

arranged early check in

fantastic location and the staff was great offering an early check in and late check out

no breakfast bar closed which was very disappointing

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

i wasn't expecting early check in - but was able to

fast & early check in, location to td garden

we wish the bar had been open.

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

the gym treadmills were out of service

requested early check in

from the moment i called for an early check in to the staff sending up a bday gift when my friends told them why we were there

(little breakfast options, no pool, tiny gym, etc

the kids loved that

nice gym, very friendly staff, amazing view from the top and hotel of a reasonable size rather than a

location staff were nice they accommodated us with early check in

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

very friendly staff, comfortable room and early check in.

limited room service menu

from this, there were the little things like not having enough coffee/milk for our stay when room service is now done on request

early check in was available which is rare at any hotel

the spa was completely shut down

house keeping/room service was very friendly and helpful

gym had no view, being underground is a bit depressing

no tea or coffee facilities in room. could order from room service however not before 6am.

we were able to get early check in and late check out

customer service from ali at reception, who accommodated a very early check in

hotel was great, staff was good. arrived early and they accommodated an early check in.

they got us into our room earlier and waved the additional fee for early check in when they saw i was traveling with my baby

we requested an early check in & our rooms were available at 10am which was such a bonus to our overnight in boston

the staff were hospitable and friendly, they allowed early check in, the valet was professional

the hotel bar was great

worth the money - i paid almost $1k per night and i didn t even get room service the first day

gym was very good

even gave a complimentary late check out

did not like the early check in fee

was so nice but the front desk lady was not very nice and when i asked several questions about early check in she seemed annoyed and did not want to help or even be polite to explain the process

we got early check in

as it turned out it was the same person who was talking to me online nice touch she got me early check in and late check out for free for my anniversary she also upgraded my room to a corner

the late check out option and the close proximity to work and a nature reserve walk

early check in provided with foc upgrade to suites

they accommodated both an early check in and late check out

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

the food for breakfast and the bar was great, we loved rosie

hotel has a beautiful view of the city, good facilities, a good gym, a good bar, incredible dining rooms, and i even got to see meeting rooms

pleased we were able to check in early after a red eye from the west coast

requested early check in and the front desk were able to provide that

no early check in.

they offered complimentary early check in that was well needed after a long flight

rooms, allowed a very early check in at no extra cost, gorgeous pool and exceptionally comfortable

arrived early around 3pm, and were granted early check in, asked if we prefer a room nearby elevator or

staff also was able to accommodate our request for early check in and late check out

i called to ask about early check in, since the website listed this as an option

3 ft deep that i couldn’t do laps in it, especially when there kids in it t as well

im lap style) and 3..5 feet deep.

also, we arrived early in boston and kept trying to reach the front desk to check in early check in options - never

sold out so no early check in, this particular property has stairs in the front that makes it difficult to get to

the welcoming feeling and early check in at no extra cost

staff were very nice and accommodated an early check in

i just stayed for one night, they let me do early check in and upgraded my room for a better one at no extra cost

they accommodated my request for an early check in and were very professional, polite, and caring

close to everything. early check in was super beneficial. staff was very friendly.

paid the $50 early check in fee and boy was it worth it

accomodated us with an early check in

we arrived after transatlantic flight at 1330 and had requested early check in which the hotel couldn t fulfil

early check in and late check out were so very appreciated. the staff took great care of us.

was great, room was very clean and reception allowed a very early check in without charging any additional fees

- great food in the hotel restaurants - the breakfast buff'e at art was amazing - comfortable

very clean the pool & gym r amazing because not alot of hotels pool are open right now

breakfast was expensive parking $47 a day unless you get a

got early check in and extended check out which worked very well for us

room wasn t ready until after 5 even with an early check in request . won t be back

had an early check in

room service fees didnt quite add up

the pool area was large and clean, and hot tub was 104

the bikes were an amazing perk. also early check in and late check out was amazing.

very late room service so not always done when we had been out for the day

small gym but has everything you need in it

the bikes were an amazing perk. also early check in and late check out was amazing.

the bar was a little pricey but then so is boston

free early check in, late check out, comfortable beds, free giddies in the

once getting to our room, with early check in, we were greeted with a bottle of prosecco and a lovely handwritten note

we arrived early and early check in wasn t a problem. staff so friendly.

was perfect, from an early check in to snacks and water in room

had a room available for early check in and provided luggage hold after check out

allowed early check in and friendly staff. great location too.

also,early check in when people are driving 3 plus hours and need to rest or freshen up

location friendly helpful staff early check in quietness of the room

for early check in and late check out, we didn't get either - small requests to ask for that they

no early check in, but they texted me as soon as room was available