i really appreciated that they were able to text me when my room was ready so i could have an early check in

location was wonderful and the building was nice. roof top bar was great

excellent except for lack of parking and late room service

of the rooms were really cold, but they were very accommodating to move you and they don t have room service 24

i liked the room service and the location. the shower was absolutely amazing and i loved it.

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and

location and parking lot not the prettiest but the room made you forget all that.

historical building with clean, newly renovated modern rooms, free parking

staff could accommodate early check in request

, convenient access, early check in and although we didn't use it - the ability to check out up to an hour later without

staff were absolutely lovely and even accomadated an early check in for me

excellent staff got us early check in.. very nice place.

early check in was awesome

we also requested early check in and that worked out as well

accommodated requests for early check in which really helped me on this trip

the stories of hauntings added a layer of fun for the kids, and the hotel definitely has a unique and cool vibe, especially the downstairs meeting rooms

quesadilla from the bar was delicious and lobster/creamy pasta dinner was fabulous

we had a drink at the bar and the entire staff was very friendly

the location. also, they accommodated an early check in which was much appreciated!

parking lot was full

it smelled like a gym

bar on site

the lady who is in charge of the bar on the weekends is a delight

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

also emailed to request a possible early check in as we were traveling long distance

pool was very nice

staff were great...quiet rooms (we had bus of kids on site and i didn’t hear them at all)

that the gym wasn’t open to suit my schedule. i leave for work at six am right when it opens.

went above and beyond to accommodate us with an early check in after a very long two days of travel

the staff was so accommodating especially breanna she was wonderful for our request for an early check in

suite, bathroom, pool, breakfast, staff entire experience for a 38, 7, 4 and 70 year old was awesome

we were just disappointed we didn’t get to swim and enjoy pool time because it was broken

the bed was comfy, we had two kids

they accommodated my early check in and the asst gen manager was beyond accommodating

were great and the kids really enjoyed the pool

outside building architecture

we should have googled costco because the hotel is accessed through the costco parking lot

the breakfast was a buffet with a large variety of foods to choose from

i paid extra for early check in (12 noon to 1 pm) no rooms available until 3 and there was only one room ready (+)only great thing about this trip was that i was able to do an early check in and decorate my nieces side of the room for her birthday

late checkout, great rooms, convenient location, great for travelling with kids.

kids enjoyed the water park

hotel employee was brilliant at the front desk . pool and gym were a welcomed addition

not wifi plugs. no fridge and microwaved. no bellboy to help with luggage.

to assist with wake up call, scheduling a $25 flat rate cab to the airport, and accommodating an early check in

20 minutes earlier than check in we werre told the room is ready but we would need to pay a 50$ early check in fee which is absurd seeing how the room was ready unoccupied and cleaned already if

were amazing, mayra who checked us in was able to get us an early check in

were clean the pool was inside a great for the kids

color of the carpets in the corridors and the lack of exit/driveway from the highway to the parking

the front desk staff went above and beyond helping to get me into a room for an early check in.

helped me with early check in when i asked and even signed me to a late check out without me asking due to my

breakfast was good

and helpful staff, efficiently run (free) shuttle, clean and well-maintained facility, including gym

great gym equipment, new, good view from 5th floor, great value

though they have plenty of rooms available they will still change you 25$ for an early check in and 25$ for a late check out which is only an additional hour

early check in

holds luggage and early check in much needed

it was clean. they were able to accommodate early check in. delicious restaurant located inside.

price, comfort,food, and airport shuttle service made the experience go really smooth.

we were able to get an early check in

got early to the hotel

customer service, early check in assistance, shuttle service, breakfast, cleanliness

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

staff allowed us early check in. room was clean and comfortable.

accommodated my early check in request

early check in really helped us out

early check in

the only good thing i was grateful was the early check in without additional fees

the transport to the airport and they let us do early check in.

they provide a shuttle and everything is clean

i could t find water anywhere in the gym not the lobby

gym is lacking of equipment

early check in helped and the warm beautiful indoor pool!

great location, rooms were very nice, great breakfast, free cookies

hotel has a nice little bar and the breakfast was very good

close to airport restaurant and bar on property shuttle service

the breakfast buffet has a great selection, and the dinner in the bar was fabulous, too

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

staff was fabulous! we got a super early check in and late check out, very accommodating.

staff, shuttle service and staff were extremely helpful

the room was very nice very comfy enjoyed the pool nice workout center nice staff

free shuttle to transportation services

we arrived a bit earlier than expected and the front desk allowed us an early check in

early check in made it possible to get lots of rest after several nights of little to no sleep

the pool

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and not just to enter the tub

the bar was also a great place to watch the baseball game

early check in

asked for early check in and didn’t get it when i arrived

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

i was also able to get an extremely early check in which was very helpful

the staff are also very nice to let us have early check in without an extra fee because our flight arrived at 10 am

the employees did a wonderful job at keeping the casino and other areas well kept

gym well equipped and clean and has a peloton bike

ving room, dining area, and bar with granite countertop), ipads for room controls, walk-in closet, marble bathroom with soaker

unplanned event occurred and hotel was able to allow me an early check in

laundry facilities great

soft beds and pool to entertain kids

beautiful, clean, super comfortable bed and a great breakfast

other then no indoor pool it was good

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

extremely small pool, paid breakfast.

really nice breakfast buffet, modern and clean decor, gym

gym - people kept coming in to take water from fridge, post work out there was none left

cleanliness and customer service and location. nice early check in with late check out is great.

the kids loved it

lobby bar is so noisy that i could not hear the young lady who was checking us in

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

location, view, staff, accomadtion to early check in

i was able to get early check in. which was nice after a long day of travel.

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

i had some really upset kids

at front desk, housekeeping, bar and restaurant were fantastic

staff went way above and beyond to accommodate both an early check in and a late check out

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

had asked for early check in, not only was i accommodated , upgraded and even received complementary cocktails

a few days in advance for an early check in

early check in was very much appreciated

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

no restaurant or bar but breakfast served to the room was great

free breakfast was a bonus

small breakfast selection and small gym.

early check in and friendly staff. great location.

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory for us lady said we had view of ocean

location was great, view was nice, convenient bar and food in the lobby

the women working the bar monday night and then again at breakfast on tuesday morning was excellent

we also thought the gym was beautiful with some great views

great, , room clean, facilitated early check in , security on entrance at night, door staff very

did quite a lot of walking all over the city, so didn't need the gym

love the bed very cozy the hotel bar was beautiful

excellent gym, pool, deck and location.

the pool was small and it bit icky by end of night

fabulous location and very accommodating to early check in request

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

denied request for early check in which also was a n my confirmation i had to tell him to stop saying no

nice hotel, excellent design, excellent location, we were granted early check in

early check in, even though i only asked them to hold bags until check in at we could go exploring

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

the staff was great and the restaurant and gym were excellent

we had a nightcap in the bar and the bartender was so busy

gym

we used the gym a couple of times which was also excellent

i wasn't expecting early check in - but was able to

fast & early check in, location to td garden

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower for shaving your legs

easy check in late check out super comfortable great location polite staff

they do not have an on-site gym, you have to pay for a workout at a nearby gym

fantastic location and the staff was great offering an early check in and late check out

arranged early check in

no breakfast bar closed which was very disappointing

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

location staff were nice they accommodated us with early check in

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

very friendly staff, comfortable room and early check in.

limited room service menu

comfortable beds, attached bathroom with shower and basic amenities like coffee maker and good wifi

from the moment i called for an early check in to the staff sending up a bday gift when my friends told them why we were there

requested early check in

beds very quiet rooms - 3-pane windows - couldn't hear the noreaster blowing outside nice gym and complimentary laundry facilities (they even provide

activities for kids and adults

we had a spacious enough living area, dining table and kitchenette

early check in was available which is rare at any hotel

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

gym had no view, being underground is a bit depressing

only thing we had difficulties was with the tablet in the room when we were trying to order room service

the spa facilities were amazing!

we were able to get early check in and late check out

we were given waters on arrival and accommodated our early check in

customer service from ali at reception, who accommodated a very early check in

fabulous staffing location. allowed early check in with no penalty. amazing coffee shop.

we requested an early check in & our rooms were available at 10am which was such a bonus to our overnight in boston