checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

the breakfast was very good, the staff dining room, big and clean room, free parking, the gym.

really nice breakfast buffet, modern and clean decor, gym

gym - people kept coming in to take water from fridge, post work out there was none left

cleanliness and customer service and location. nice early check in with late check out is great.

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

staff was a little rude, the restaurant lacked options for families/kids

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

new and clean, nice pool for the kids

the staff are also very nice to let us have early check in without an extra fee because our flight arrived at 10 am

i was also able to get an extremely early check in which was very helpful

) 2 bedroom of luxury - full entertainment area

from the in room dining and the most comfortable beds, it is hard to leave and go to the casino, but, when you do, what fun and excitement that is

we especially love the waterfront bar for appetizers and drinks, so good

you so much for the early check in availability

did not have breakfast; we had brunch after we were offered an early check in

would love breakfast options/cocktail bar earlier than 5pm

excellent games room and gym

the adjoining restaurant was wonderful, and the gym was good too

early check in helped and the warm beautiful indoor pool!

hotel has a nice little bar and the breakfast was very good

the staff was kind and food and drinks at the bar were tasty

used everything pool was heated very good temperature, gym could be little bigger but was fine for two, the restaurant has a delicious steak and the

i also appreciated the microwave and fridge in the room and airport shuttle

good front desk for early check in, all staff are nice.

easy check in/out and flexibility for early check in

they accommodated early check in, very much appreciated

even the bar there was wonderful

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

i was allowed a very early check in. the staff was exceptional.

the gym is the best hotel gym i've ever used

the gym was up to a very good standard

friendly, well-located, cafe next door, nice gym, comfy

we loved the center and the gym - it was well equipped and clean

was great, room was very clean and reception allowed a very early check in without charging any additional fees

early check in and late check out were so very appreciated. the staff took great care of us.

chocolate at the lobby and we were given complimentary appetizers at the restaurant as well as breakfast for the long wait

great concierge tips for restaurants and breakfast places outside of the hotel

excellent breakfast and dinner in the hotel restaurant

very friendly staff, allowed early check in. breakfast with plenty of choices.

room was amazing. breakfast was delicious. able to provide early check in.

the hotel room was very clean and stocked with useful amenities in the kitchen and

had $25 credit per night to use at the bar and the guy who was during checking in didn't tell us, the next day we found out

the kitchen was beautiful and it was a very comfortable setting

early check in and friendly staff. great location.

location was great, view was nice, convenient bar and food in the lobby

room service was excellent, valet parking a park and the location was superb

safety bar in shower would be good.

the kids would have been happy to sit and watch people the entire time

denied request for early check in which also was a n my confirmation i had to tell him to stop saying no

quiet, short walk to hospital, clean, also allowed us early check in. close to train station

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

nice hotel, excellent design, excellent location, we were granted early check in

my flight arrived early and i requested and obtained early check in

laundry service was very efficient 4

fast & early check in, location to td garden

i wasn't expecting early check in - but was able to

every sports bar around the area packed after a game

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

we wish the bar had been open.

location staff were nice they accommodated us with early check in

very friendly staff, comfortable room and early check in.

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

also, the wifi code we were given didn't work, i didn't mind too much because i have unlimited data, but

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc and you always have to wait for it

staff went way above and beyond to accommodate both an early check in and a late check out

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

definitely recommend this hotel, the stuff us very friendly and they were able to accommodate early check

we were also able to get free early check in and late check out

staff was fabulous! we got a super early check in and late check out, very accommodating.

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

loved the full kitchen, pool, gym and staff were great

the room was very nice very comfy enjoyed the pool nice workout center nice staff

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

the staff was so nice and helped us get an early check in

beds were comfortable and they were extremely accommodating for an early check in

only thing was my room was right next to the gym so there was a lot of door slamming during the evening but i didn t bother me however it

room service was great

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

the bikes were an amazing perk. also early check in and late check out was amazing.

room service was hard to contact and the restaurant was too busy to give us a

we like room service so a lot can improve in this domain .

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

everyone was so friendly, including the bar staff

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

very nice staff who easily arranged for a late check out for us

we had a nightcap in the bar and the bartender was so busy

shared space, such as restaurant, gym and transit lounge were great

allowed early check in and staff was accommodating and friendly

the pool was excellent and the beds incredibly comfortable

gym was great

the gym and pool

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

early check in was very much appreciated

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

i’m sad i didn’t get to use the gym, but i’ll be back for a longer stay to try it

can’t forget the breakfast in the morning is my favorite

no restaurant or bar but breakfast served to the room was great

the transport to the airport and they let us do early check in.

the only good thing i was grateful was the early check in without additional fees

the kids loved the pool, i loved the shuttle service to the airport

was no wifi or tv

close to the airport with shuttle

we arrived after transatlantic flight at 1330 and had requested early check in which the hotel couldn t fulfil

accomodated us with an early check in

they accommodated my request for an early check in and were very professional, polite, and caring

paid the $50 early check in fee and boy was it worth it

close to everything. early check in was super beneficial. staff was very friendly.

fantastic location and the staff was great offering an early check in and late check out

arranged early check in

if i was to choose something , the bar wasn’t open when we arrived and during our stay

the bar was nice and quiet, some evenings had live music but wasn't overly loud

had nice bar and

the staff were hospitable and friendly, they allowed early check in, the valet was professional

loved the gym

of covid there was no room service

the bar restaurant was excellent and the bed was heaven

very nice gym to relax and a awesome chimney in the

from the moment i called for an early check in to the staff sending up a bday gift when my friends told them why we were there

requested early check in

amenities and facilities complimentary laundry historical building cleanliness and comfort i would give 5 stars without

nice gym, very friendly staff, amazing view from the top and hotel of a reasonable size rather than a

observation deck, free laundry

great, , room clean, facilitated early check in , security on entrance at night, door staff very

great location, fantastic guest laundry room, nice sized rooms.

don t like extra fees for room service

did quite a lot of walking all over the city, so didn't need the gym

tia's bar and restaurant adjoining hotel is is good for a drinks and apps on the patio and while people

very nice and they allowed us an early check in which was amazing

staff were very nice and accommodated an early check in

the welcoming feeling and early check in at no extra cost

also, we arrived early in boston and kept trying to reach the front desk to check in early check in options - never

sold out so no early check in, this particular property has stairs in the front that makes it difficult to get to

hotel was great, staff was good. arrived early and they accommodated an early check in.

fabulous staffing location. allowed early check in with no penalty. amazing coffee shop.

customer service from ali at reception, who accommodated a very early check in

i had requested an early check in and they had me in my room before 10:00 am along with an upgrade

they got us into our room earlier and waved the additional fee for early check in when they saw i was traveling with my baby

very comfortable big bed,smart tv, early check in and late check out.

everything was great. early check in was very helpful!

great breakfast, gym and staff

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

the coin laundry was clean and available most of the time

staff allowed us early check in. room was clean and comfortable.

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

accommodated my early check in request

early check in

early check in really helped us out

free early check in, late check out, comfortable beds, free giddies in the

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check

was perfect, from an early check in to snacks and water in room

once getting to our room, with early check in, we were greeted with a bottle of prosecco and a lovely handwritten note

had a room available for early check in and provided luggage hold after check out

an early check in

our flight got in very early morning and we were able to get an early check in as soon as we got there

lunch in the bar was great service and nice food

we also received a complimentary late check out

making arrangements for our kids to stay with friends for the night, my wife and i booked a room at the taj to celebrate our

allowed early check in and friendly staff. great location too.

for early check in and late check out, we didn't get either - small requests to ask for that they

no early check in, but they texted me as soon as room was available

location friendly helpful staff early check in quietness of the room

gave us an early check in a full 2 hours early

early check in was available which is rare at any hotel

pool, gym, room

hotel, great room service, wonderful location for us because we were going on an odyssey cruise for an event,

location, staff very helpful from front desk to concierge to bar and restaurant staff - could not do enough for you

waited at the bar downstairs for about 10 minutes, completely ignored even though there were less than 10

easy, early check in with upgrade good location starbucks in lobby

were very happy we were able to be processed or an early check in

any furniture on it or any way to sit out there, the food took so long i left, i requested early check in and wasn’t able to until 4 anyway and they wouldn’t let me have a parking garage

early check in the heavy snow day, impressive.

check in time was extremely late, i was told i could get a early check in but that never happened only e-mail was offered to notify me when ready which never

customer service, early check in assistance, shuttle service, breakfast, cleanliness

got early to the hotel

early check in and late checkout available for a reasonable price

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

arrived boston in the morning n staff

staff told me my room was ready for early check in at 1 pm but when i arrived it wasn't

allowed us to do early check in and late check out

early check in

allowed early check in

to assist with wake up call, scheduling a $25 flat rate cab to the airport, and accommodating an early check in

20 minutes earlier than check in we werre told the room is ready but we would need to pay a 50$ early check in fee which is absurd seeing how the room was ready unoccupied and cleaned already if

were amazing, mayra who checked us in was able to get us an early check in

wifi and breakfast so we did not need to worried about finding simple breakfast in the morning when

breakfast was very good as it had something for us adults and a variety for the kids

great location and fun theming. check in was easy, and they allowed early check in, no problem.

the staff are very kind and accommodating and did manage to allow us an early check in

are very friendly and there are a lot of extra services that are available free of charge (like early check in, bag storage, etc)

rooms, having a sound machine, the gym was really lovely, appreciated the big windows and all the equipment provided- big reason i

but also the bar was kinda pricey not gonna

wifi, refused early check in but they could give us a room upgrade

early check in, the view, and location

location comfy beds very clean and we got early check in

staff all very friendly, allowed an early check in as the room was empty

clean, room service is good, also flexible with early check in and check out, just be nice

staff kindly accommodated our request for early check in

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

for early check in to prepare for a paper i was delivering at a local university

the gym facilities were exceptional. the staff is very attentive and helpful.

fun for kids

hotel staff went out of their way to solve all our requests - early check in included - with a smile

they allowed us early check in and called us when the room was ready at 11:30am

they accommodated an early check in--thank you

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh water

was automatically charged in my card for some drinks in the hotel bar which i never took

the hotel staff was kind enough to accommodate early check in and we're very friendly

we arrived early and nakia. was extremely helpful in allowing us early check in.

we could not ask for more with the assistance in booking our duck tour and an early check in

didn't find a laundry bag in the closet

the hotel has free laundry facilities (byo detergent) and luggage storage which was really helpful

front desk staff super helpful , provided early check in and great with advice about the area

we requested an early check in and were accommodated

were very accommodating in letting me do a super early check in since my flight got in so early

comfortable room. super quick checkin. great room service.

would have appreciated a late check out option

helpful staff accommodating request for early check in.

requested early check in and the hotel never got back to me, so i figured it was all set

requested early check in on day of arrival and late check out on the day we were leaving and this was

we were early but they found us a room and allowed early check in

breakfast/dinner restaurant option, 10 post fit the basic requirements, a true restaurant w/room service would have been perfect

was upsold a room for early check in that had a street view, the windows were so dirty you really couldn't see out

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best they can and hold your stuff after you check out etc

accommodating staff with early check in and late check out

the guest kitchen was a nice addition as well

location, staff, comfort, gym

rking, early check in), one of the restaurants was closed, no pool, and rooftop area was meant for private

bit pricy, everything was an additional charge

they provide early check in and late checkout, people are very nice as well.

his name is corey and he assisted us so well on arrival with an early check in and room change

from accommodating early check in to sending complimentary champagne and chocolate for my husband's birthday