the staff was so accommodating especially breanna she was wonderful for our request for an early check in

went above and beyond to accommodate us with an early check in after a very long two days of travel

pool is quite small so don't pin all your hopes on doing laps

pool water was a bit colder specially for most of the older aged people, kids didn't mind it

updated new room with a great breakfast.

also emailed to request a possible early check in as we were traveling long distance

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

everything was fine. the kids liked the pool. great breakfast.

pool was very nice

room was clean and beds comfortable. a great breakfast.

they accommodated my early check in and the asst gen manager was beyond accommodating

not a lot of parking, especially in front of the unit that you re renting

was not enough parking spaces for section i was in so i had to park in the front by the lobby and walk which is

room includes couch, kitchen, fireplace, table and chairs plus desk with good office chair; plenty of closet space and

the room was very big and it had a nice kitchen. i wish we were staying longer in that respect.

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

historical building with clean, newly renovated modern rooms, free parking

location and parking lot not the prettiest but the room made you forget all that.

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

the parking lot fills up quickly when the restaurant/lounge is open.

to assist with wake up call, scheduling a $25 flat rate cab to the airport, and accommodating an early check in

20 minutes earlier than check in we werre told the room is ready but we would need to pay a 50$ early check in fee which is absurd seeing how the room was ready unoccupied and cleaned already if

were amazing, mayra who checked us in was able to get us an early check in

super easy check in and staff explained breakfast times and etc. well.

the gym was nice.

i really appreciated that they were able to text me when my room was ready so i could have an early check in

i liked the room service and the location. the shower was absolutely amazing and i loved it.

excellent except for lack of parking and late room service

is no room service and as a girl it was really hard to get ready in the bathroom because of the dark

location was wonderful and the building was nice. roof top bar was great

we also requested early check in and that worked out as well

accommodated requests for early check in which really helped me on this trip

quesadilla from the bar was delicious and lobster/creamy pasta dinner was fabulous

the stories of hauntings added a layer of fun for the kids, and the hotel definitely has a unique and cool vibe, especially the downstairs meeting rooms

there were two restaurants and a bar in the hotel

, convenient access, early check in and although we didn't use it - the ability to check out up to an hour later without

staff were absolutely lovely and even accomadated an early check in for me

early check in was awesome

staff could accommodate early check in request

excellent staff got us early check in.. very nice place.

i paid extra for early check in (12 noon to 1 pm) no rooms available until 3 and there was only one room ready (+)only great thing about this trip was that i was able to do an early check in and decorate my nieces side of the room for her birthday

the pool and the water park.

late checkout, great rooms, convenient location, great for travelling with kids.

is the best with the best employees, and the best rooms, pools, spas and gym

we arrived, the city was having water problems and i asked for bottled water for the kids and the gentleman at the desk tried to charge me for the bottles

we arrived a bit earlier than expected and the front desk allowed us an early check in

early check in made it possible to get lots of rest after several nights of little to no sleep

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

we had a great time. the kids loved using the pool.

the gym and swimming pool were also clean and well equipped

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

early check in

asked for early check in and didn’t get it when i arrived

laundry machines broken

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

helped me with early check in when i asked and even signed me to a late check out without me asking due to my

the front desk staff went above and beyond helping to get me into a room for an early check in.

shuttle to and from airport

great gym equipment, new, good view from 5th floor, great value

didn’t eat breakfast

unplanned event occurred and hotel was able to allow me an early check in

soft beds and pool to entertain kids

free breakfast was excellent and staff could not be any nicer

whole point of booking there was the shuttle to the train station but we couldn't use it due to the lahey clinic shuttle

laundry facilities great

early check in

it was clean. they were able to accommodate early check in. delicious restaurant located inside.

though they have plenty of rooms available they will still change you 25$ for an early check in and 25$ for a late check out which is only an additional hour

holds luggage and early check in much needed

it had a gym, restaurant and free breakfast

the location. also, they accommodated an early check in which was much appreciated!

great location and good parking. nice staff and very comfortable room and beds.

ly cream available) parking directions navigate you past buildings to get to parking lot -

enjoyed an evening cocktail at the bar and the proximity to the beach

and hotel was great, small bar and dinner was available if you like

customer service, early check in assistance, shuttle service, breakfast, cleanliness

early check in and late checkout available for a reasonable price

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

got early to the hotel

early check in helped and the warm beautiful indoor pool!

hotel has a nice little bar and the breakfast was very good

unfortunately the gym was not available due to renovations

the breakfast was good and was included in our room price with booking

used everything pool was heated very good temperature, gym could be little bigger but was fine for two, the restaurant has a delicious steak and the

accommodated my early check in request

staff allowed us early check in. room was clean and comfortable.

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

early check in

early check in really helped us out

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

we really enjoyed the bar and pool

gym - people kept coming in to take water from fridge, post work out there was none left

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

the location from the metro laundry facilities rooms in itself quite big and comfortable

the transport to the airport and they let us do early check in.

the only good thing i was grateful was the early check in without additional fees

no swimming pool

hours bar & restaurant open no room service

used their shuttle service to and from airport which outstanding

staff was fabulous! we got a super early check in and late check out, very accommodating.

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

great location, easy to access with the shuttle, really confortable room

indoor pool and free breakfast was great for the kids and free parking was great

loved the full kitchen, pool, gym and staff were great

the staff are also very nice to let us have early check in without an extra fee because our flight arrived at 10 am

i was also able to get an extremely early check in which was very helpful

understand it is a casino but my daughter

staff was incredibly, room service and food was fantastic

fantastic view, well equipped gym

cleanliness and customer service and location. nice early check in with late check out is great.

the kids loved it

lobby bar is so noisy that i could not hear the young lady who was checking us in

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

early check in, super friendly, helpful staff, free breakfast, spacious clean rooms

free shuttle was useful

breakfast that never ran out

pool, laundry room, very cosy outside sitting area and

no indoor pool

staff went way above and beyond to accommodate both an early check in and a late check out

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

we were also able to get free early check in and late check out

a few days in advance for an early check in

definitely recommend this hotel, the stuff us very friendly and they were able to accommodate early check

did not have breakfast; we had brunch after we were offered an early check in

you so much for the early check in availability

safe location, everything you need i could not recommend the staff enough, very accomodating to late check out, always greeted by staff everywhere in hotel 5 stars

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

was clean and well organised and really comfortable and the staff were helpful and there was a gym and a gaming room

they accommodated early check in, very much appreciated

easy check in/out and flexibility for early check in

good front desk for early check in, all staff are nice.

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

we really enjoyed the hotel bar and restaurant

i was allowed a very early check in. the staff was exceptional.

small hotel, personalized attention, great gym, super convenient location

everything was great including the gym - well equipped and clean. i’ll be back!

friendly, well-located, cafe next door, nice gym, comfy

the gym was up to a very good standard

early check in and friendly staff. great location.

location was great, view was nice, convenient bar and food in the lobby

the kids would have been happy to sit and watch people the entire time

a jack hammering noise when any room uses hot water, no room service

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent and

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

early check in, even though i only asked them to hold bags until check in at we could go exploring

fabulous location and very accommodating to early check in request

nice hotel, excellent design, excellent location, we were granted early check in

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

location, view, staff, accomadtion to early check in

i was able to get early check in. which was nice after a long day of travel.

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

nice room, great views, good gym and really helpful stafg

view. airport shuttle. 24 hr. gym. super transportation staff at desk and vehicle. wifi.

early check in was very much appreciated

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep you ticking over so

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

suite size accommodation which includes a full complementary breakfast and access to huge lounge, gym, and friendly and helpful employees

fast & early check in, location to td garden

i wasn't expecting early check in - but was able to

the gym was alittle small not all equipment worked

easy check in late check out super comfortable great location polite staff

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower for shaving your legs

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

very friendly staff, comfortable room and early check in.

location staff were nice they accommodated us with early check in

the room fee included a $20 voucher for the hotel restaurant / room service, which was not transparent until check in

very accommodating with late check out till 2pm

was great, room was very clean and reception allowed a very early check in without charging any additional fees

early check in and late check out were so very appreciated. the staff took great care of us.

good selection of food at restaurants close to a mall if you like shopping late check out to allow enough time to pack and eat before traveling home

only had one elevator working and that was a pain to have to travel with kids to and from the 8th floor because it was so busy there elevators were in high demand

- great food in the hotel restaurants - the breakfast buff'e at art was amazing - comfortable