i was also able to get an extremely early check in which was very helpful

the staff are also very nice to let us have early check in without an extra fee because our flight arrived at 10 am

) and i were on a family vacation

room service was delicious

from the in room dining and the most comfortable beds, it is hard to leave and go to the casino, but, when you do, what fun and excitement that is

cleanliness and customer service and location. nice early check in with late check out is great.

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

and the wifi was great for work

new and clean, nice pool for the kids

the reception was really nice and spoke my language), comfortable room, cool amenities available

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

that there was a 24 hour gym

the pool are was not clean

salt water pool always gets the perfect 10

really nice breakfast buffet, modern and clean decor, gym

early check in helped and the warm beautiful indoor pool!

decent people great pool and gym

front desk staff and shuttle driver in the morning are all superb,every time i stay !!!

shuttle to airport. gym and pool. easy journey into boston. very clean.

hotel has a nice little bar and the breakfast was very good

early check in and late check out were so very appreciated. the staff took great care of us.

was great, room was very clean and reception allowed a very early check in without charging any additional fees

the pool was magnificently paired with the gym!

gym and pool were awesome and loved how easy it was to just walk across the street to the mall

wish there had been a hot tub in pool area. also pool temp very chilly

early check in and friendly staff. great location.

location was great, view was nice, convenient bar and food in the lobby

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory for us lady said we had view of ocean

we also thought the gym was beautiful with some great views

the kids would have been happy to sit and watch people the entire time

quiet, short walk to hospital, clean, also allowed us early check in. close to train station

early check in, even though i only asked them to hold bags until check in at we could go exploring

nice hotel, excellent design, excellent location, we were granted early check in

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

fabulous location and very accommodating to early check in request

we needed an early check in, and they were very accommodating

staff went way above and beyond to accommodate both an early check in and a late check out

definitely recommend this hotel, the stuff us very friendly and they were able to accommodate early check

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

had asked for early check in, not only was i accommodated , upgraded and even received complementary cocktails

did not have breakfast; we had brunch after we were offered an early check in

you so much for the early check in availability

would love breakfast options/cocktail bar earlier than 5pm

was clean and well organised and really comfortable and the staff were helpful and there was a gym and a gaming room

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

i wasn't expecting early check in - but was able to

fast & early check in, location to td garden

we wish the bar had been open.

the gym treadmills were out of service

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it had a fun but classy vibe

location staff were nice they accommodated us with early check in

very friendly staff, comfortable room and early check in.

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

wifi didn t work. no room service.

entered our room: no wifi, 1 robe inspite booking being for two and the blind pull literally fell down- felt like who

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

staff was fabulous! we got a super early check in and late check out, very accommodating.

free breakfast was decent and the gym was a great asset

great front desk team offered free transportation to bar and back

cafe and bar service, excellent

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

modern and contemporary design, good bar and breakfast place

friendly staff. nice bar and environment

gym

the bikes were an amazing perk. also early check in and late check out was amazing.

in room service can be ordered from the tv which is a great idea except that the options are limited

very late room service so not always done when we had been out for the day

great location, nice toiletries and mini bar is reasonably priced

room service was hard to contact and the restaurant was too busy to give us a

room was amazing. breakfast was delicious. able to provide early check in.

very friendly staff, allowed early check in. breakfast with plenty of choices.

the gym was not fully equipped

the gym was very large and well equipped

room has everything one needs especially the kitchen

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

early check in was very much appreciated

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep you ticking over so

we arrived very late but this was made very easy for us and instructions were excellent lovely breakfast, stunning room with very comfy bed and great

complementary wine and water and the breakfast was great

fantastic location and the staff was great offering an early check in and late check out

arranged early check in

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

had nice bar and

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

great, , room clean, facilitated early check in , security on entrance at night, door staff very

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out that the machines weren't free but were pay-operated

excellent gym, pool, deck and location.

the bar and restaurant was just as good

was that there was no efforts made to enforce mask wearing, especially in elevators and the gym

from the moment i called for an early check in to the staff sending up a bday gift when my friends told them why we were there

requested early check in

is the “crappy” toilet paper (commercial 1-ply) and the low low toilets are made for kids

and great turkish food at nearby sultan's kitchen

the room had a small refrigerator with a legitimate freezer as well as a kitchen sink

the transport to the airport and they let us do early check in.

the only good thing i was grateful was the early check in without additional fees

coffee maker in our room was on the fritz, but not a problem since there was a free coffee bar in the lobby

pool was great for kids during layover.

no room service, although the restaurant can

the staff were hospitable and friendly, they allowed early check in, the valet was professional

worth the money - i paid almost $1k per night and i didn t even get room service the first day

perfect downtown location, friendly staff, large, clean rooms, good gym

the existing bins are small

closed in the evening and the front desk person made sure we would be able to place an order for room service

close to everything. early check in was super beneficial. staff was very friendly.

they accommodated my request for an early check in and were very professional, polite, and caring

accomodated us with an early check in

paid the $50 early check in fee and boy was it worth it

we arrived after transatlantic flight at 1330 and had requested early check in which the hotel couldn t fulfil

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

we were given waters on arrival and accommodated our early check in

they got us into our room earlier and waved the additional fee for early check in when they saw i was traveling with my baby

we were able to get early check in and late check out

i had requested an early check in and they had me in my room before 10:00 am along with an upgrade

fabulous staffing location. allowed early check in with no penalty. amazing coffee shop.

sold out so no early check in, this particular property has stairs in the front that makes it difficult to get to

staff were very nice and accommodated an early check in

excellent location.staff was very nice, was able to do an early check in and a late check out.

i just stayed for one night, they let me do early check in and upgraded my room for a better one at no extra cost

also, we arrived early in boston and kept trying to reach the front desk to check in early check in options - never

i was allowed a very early check in. the staff was exceptional.

friendly, well-located, cafe next door, nice gym, comfy

loved the gym and the business centre as well as the ice machine

the gym is the best hotel gym i've ever used

the gym is small but top-notch in terms of equipment

good front desk for early check in, all staff are nice.

they accommodated early check in, very much appreciated

easy check in/out and flexibility for early check in

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

we really enjoyed the hotel bar and restaurant

early check in was available which is rare at any hotel

the hotel gym and spa looks new as if it has been refurbished

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

the gym and pool area are fantastic, lovely views of harbour

no coffee facilities in room but there are in the gym

we arrived early and early check in wasn t a problem. staff so friendly.

staff accommodated my request for an early check in and two beds

had a room available for early check in and provided luggage hold after check out

location! early check in! comfortable and clean room!

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

accommodated my early check in request

staff allowed us early check in. room was clean and comfortable.

early check in really helped us out

early check in

beds were comfortable and they were extremely accommodating for an early check in

the staff was so nice and helped us get an early check in

coffee and wifi in room, nice comforter, wide shower curtain

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

clean but ageing in areas. decent gym.

also,early check in when people are driving 3 plus hours and need to rest or freshen up

gave us an early check in a full 2 hours early

location friendly helpful staff early check in quietness of the room

for early check in and late check out, we didn't get either - small requests to ask for that they

allowed early check in and friendly staff. great location too.

our flight got in very early morning and we were able to get an early check in as soon as we got there

an early check in

we also received a complimentary late check out

room service costs a tad on the high side for what it was, although to be expected in this level of

location, extremely friendly staff, fantastic room, great bed, spacious, amazing bar and great service

the staff are very kind and accommodating and did manage to allow us an early check in

great location and fun theming. check in was easy, and they allowed early check in, no problem.

are very friendly and there are a lot of extra services that are available free of charge (like early check in, bag storage, etc)

also, at the bar they have a grilled cheese sandwich with some pesto sauce in it and that thing is absolutely

the bar area was a nice place to hang out, there were many comfy chairs and tables where some people

arrived boston in the morning n staff

check in until nearly 4:00 p

ter some persuasion), great location, lovely housekeeping employees!

staff told me my room was ready for early check in at 1 pm but when i arrived it wasn't

hoel charged me ~130 for early check in while on booking i received a messege that early check in is availble upon vacancy

staff all very friendly, allowed an early check in as the room was empty

location comfy beds very clean and we got early check in

i appreciate the early check in and room upgrade

wifi, refused early check in but they could give us a room upgrade

we also arrived earlier than expected and they were able to get us an early check in

we arrived early and nakia. was extremely helpful in allowing us early check in.

we could not ask for more with the assistance in booking our duck tour and an early check in

the hotel staff was kind enough to accommodate early check in and we're very friendly

few kitchen devices, especially a fridge in the common room, would be extraordinary useful

free water, coffee and laundry were all great touches

requested early check in and the hotel never got back to me, so i figured it was all set

helpful staff accommodating request for early check in.

we were early but they found us a room and allowed early check in

requested early check in on day of arrival and late check out on the day we were leaving and this was

decorated for the holidays and the bar closed early

as it turned out it was the same person who was talking to me online nice touch she got me early check in and late check out for free for my anniversary she also upgraded my room to a corner

did not like the early check in fee

we got early check in

was so nice but the front desk lady was not very nice and when i asked several questions about early check in she seemed annoyed and did not want to help or even be polite to explain the process

the kids loved the bunk bed and the lights. location was great!

customer service, early check in assistance, shuttle service, breakfast, cleanliness

we were able to get an early check in

for an early check in fee

early check in and late checkout available for a reasonable price

got early to the hotel

front desk staff super helpful , provided early check in and great with advice about the area

we requested an early check in and were accommodated

were very accommodating in letting me do a super early check in since my flight got in so early

gym was a bit small but you have access to a gym round the corner as a hotel guest

view was nothing to write home about, and the restaurant/bar were covid closed

for early check in to prepare for a paper i was delivering at a local university

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

staff kindly accommodated our request for early check in

too crowded bar, $25fee everyday for water& wifi?

to many extra fees. charging for wifi room was extremely musty.

my flight arrived early and i requested and obtained early check in

laundry service was very efficient 4

location, view, staff, accomadtion to early check in

i was able to get early check in. which was nice after a long day of travel.

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

we did not have breakfast, because we had an early flight.

the breakfast was excellent and it was so nice to have a the free hotel shuttle

they allowed us early check in and called us when the room was ready at 11:30am

they accommodated an early check in--thank you

hotel staff went out of their way to solve all our requests - early check in included - with a smile

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always prompt which makes a difference and made us more likely to order

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

was upsold a room for early check in that had a street view, the windows were so dirty you really couldn't see out

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best they can and hold your stuff after you check out etc

accommodating staff with early check in and late check out

added extras like the guest kitchen and free gym helped justify the cost

also, even though there was no microwave in our room, there was a guest kitchen with a microwave, free coffee/cappucinos/espresso, paper plates, plastic utensils, etc

accommodated our early check in request and staff was very helpful

early check in helpful reception

restaurant and bar down stairs

just that the bar and restaurant next door were not open but still had an amazing stay.

loved the dogs!! the bar downstairs was great too! location great!

early check in due to travelling overnight much appreciated

they were able to accommodate an early check in and late check out

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

fairly close to downtown/ bostons main tourist attractions and airport staff accommodated early check

they allowed early check in and bag storage

pleased we were able to check in early after a red eye from the west coast

no early check in.

requested early check in and the front desk were able to provide that

we requested early check in and late check out and they cheerfully accommodate us

rooms, allowed a very early check in at no extra cost, gorgeous pool and exceptionally comfortable