comfy and i love they honored our early check in..

there was a roach in my queen spa tub room.

spa was quite small and none of the drains had working stoppers for the tub or the spa

i asked for cleaning supplies to clean the room, i wiped walls tables handles the spa and the showier

booked a queen size spa bath room

location and early check in.

early check in

there was no early check in

breakfast was a little disappointing

the breakfast options

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

i didn’t stay for breakfast

i also liked their variety for breakfast and that they had flavored creamer for the coffee

healthy options during breakfast would be nice

allowed early check in and great enthusiasm in greeting guests

early check in

the breakfast was decent and the hotel staff were very friendly and helpful

breakfast was great

really appreciated the early check/late check out courtesy!

i called to do an early check in at 11am

ich serves all the major brand hotels in the area)runs constantly & was perfect

was close to the midway airport, had a shuttle that would get me there in time for my

great staff, convenient location, airport shuttle and nice room

ry early) flight

they were able to accommodate our family and the early check in when half of our our party flew in

able to do a early check in and let us sit in lobby waiting for lyft to airport after check out for 30 minutes

comfy room with quiet ac excellent water pressure in shower accommodates us as we needed and early check in closest cta station is at midway, but can use the shuttle to get there and back as

no hassle for breakfast and parking.

many kids running through the hallways from parents booking hotel swimming parties for their

staff friendly and helpful. early check in.

early check in request was not accepted

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

enjoyed breakfast every morning

property was pretty old/run down

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

no early check in

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

was great if anything it sucks that all the amenities were closed because of covid no swimming pool you can even use the

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

breakfast was good, loved the location

breakfast was good for being a grab and go box

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

she allowed us early check in which what we looking for after 8hours drive from toronto

there was no complimentary breakfast

like the breakfast and how they treat me when i when to check in and out nice place nice

no breakfast on weekends

no breakfast

asked for a early check in i was told yes

horrible lighting in the room, view of the parking lot so natural light wasn't even an option without welcoming everyone outside to stare into

t no room service, sheets weren't changed until the day we left

i asked that no room service be performed during my stay, room service came twice and towels are scarcely limited

no laundry room

allowed us an early check in huge help

we were upgraded to 2 double beds for free on arrival and given a free early check in

accommodated me for a very early check in

wifi was fast enough

bad thing, wifi didn't work that day because of a bug in all the building

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

was able to have an early check in time and the breakfast was good

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

the laundry has become expensive - over $5 to wash and dry a single load

the gym is well equipped and new.

location, allowed early check in, no bugs

no street noise they accommodated my early check

no room service during 5 days stay, no lift, everything is very run down

dirty rooms dirty carpet smelly washrooms no room service no facilities

no room service during my 4 nights stay

we were able to do an early check in as we arrived very early from the airport

room, washrooms, kitchen table all were excellent

my daughter and the breakfast staff had a great time chatting it up

breakfast was good recommend bacon and sausage and eggs separate .

the breakfast was great

they allowed a little early check in.

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign not provided upon request

breakfast

the kitchen staff and housekeeping staff were helpful

love the pool and rooms that was joined together made it so easy for me to check on my children i would

was very courteous and helpful (except lady on the phone said room wasn't ready for early check in when it turned out it was) restaurant staff was excellent and food was delicious

the room and amenities were very nice, bar was a good spot too.

the bar had great drinks and the 24 hour convenience/coffee area was great

$15 per day for wifi is insane.

the room service menu was limited. breakfast items served all day would be lovely.

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

staff was friendly... close to casino

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

1 person thought she heard 'room service'

attendance at bar and restaurant

the pool was nice, the rooms were great, the staff was helpful!

room service was great