me and the kids love it and my girl in front desk such. a sweetheart pool is amazing

there are plenty of parking

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

honestly the maintenance staff had to spend an hour every morning cleaning sweeping the parking lot because of these few quests

the gym was disorganized and broken

kids in a separate (attached) room on the pull out couch with their own tv

we had a big group with lots of kids so everyone was very disappointed

sticky syrup on breakfast area floor & in elevator.

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

breakfast had a good selection, again not fancy, but just what you would expect

competent staff breakfast good, room spacious and clean-liked the simple modern look of the whole hotel

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

pool & gym closed as well

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor pool to free breakfast to location to comfortable bed

pool was cold but the kids didn't mind.

to move us to another room and that would have been great but we already had laid down the kids

shuttle service to the airport, provided by a contracted company

shuttle service to and from airport was excellent

the shuttle was

this was simple with an airport shuttle and not bad in the pocket book

breakfast was kinda meh though

pool was a good bonus for the kids and the breakfast area was nice and big which we used after breakfast to play games and all

ported to front desk);

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

breakfast could be improved

wish pool was open kids really want to swim when we come.

large, clean rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

manager and staff were very professional, the room is very spacious, parking, and access to the gym

pool water was warm great for small kids. ample breakfast options.

the studio suite kitchen

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

room had a kitchenette and was stocked for easy cleaning

really liked that all the suits had a kitchen and that laundry was available at no extra charge

with a free shuttle from the airport

breakfast was a downer

the breakfast. no bananas.

could walk the mile from the airport. comfortable and helpful staff allowed a late check out.

the fitness room didn’t have a treadmill (as shown in the photos online), so i had to run in the rain

staff above and beyond to services us in early check in and transportation to get us food that's a plus

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

very clean staff very friend large choice for breakfast

we enjoyed the location - and the breakfast and the pool.

clean neat rooms, friendly staff and breakfast was decent

clean. breakfast was very good!

are in separate buildings so walking to the lobby/breakfast area could be a problem in bad weather

room was spacious for the kids to run around.

my room was spacious . my bed was super comfy . i liked the kitchen area.

breakfast selection

basketball court and pool

there were no blankets on the bed, hardley any towels and on top of that we waited on room service to bring us blankets to our room all night thy never showed up

in the hallways talking loud at like midnight yelling, laughing having their doors open for their kids to be screaming and crying

it has a pretty and very spacious lobby, nice! breakfast is continental, simply.

no wifi

my kids wanted to swim and i was hungry, i doordashed my food and the gentlemen at the desk came

called for room service and they forgot to come

great location. good wifi. nice restaurant with the hotel as well.

stylish, nice, pool, fitness center, restaurant, cookie

by the airport, shuttle service

wifi free

atmosphere depressing in bar and food poor

there wasn't room service but i understand due to covid

friendly, plush bed and pillows, bar and grill, room service

only the bar area open for meals which were not great..disappointed

fitness area and pool

they shuttled us to and from the airport and to and from the car rental agency

not much. next to a bbq place i guess. good gym and pool

the pool and breakfast

also, maybe add a shuttle to the hartford amtrak station

nice room, great breakfast. thankful for the shuttle to the airport.

breakfast buffet was excellent and the hotel location was right near stores and restaurants i would

heated pool was very chilly

very clean and the pool and spa were clean as well as the fitness center very well kept

pool and breakfast

had good selection for breakfast

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

clean fitness center and swimming pool

was woken up at 6am to kids screaming & running up and down the halls

the hotel also boasts a fitness center and a convenience store for added convenience

loved the convenience and the bar staff was fantastic!

the shuttle from airport was not available when we arrived

breakfast ended too early

the kids loved the pool we loved that we chosen this hotel

we did like the location it was very convenient did not have breakfast

would have loved free breakfast

pool, no staff for the bar and restaurant for the fourth, one night the man at the front desk seemed more into his phone

1 grab bar in the bathtub is not enough

front desk clerk laundry shuttle

wonderful staff and greatly appreciated early check in as we had work commitments

i loved the laundry facility as

kitchen staff worked hard at keeping hot breakfast items fresh and available

we sat at the bar after a long day of tournaments and the bartender and everyone around was just so pleasant and

that the pool close at 10 it should close at least 11:00pm

the swimming pool the hot tub the gym

no oven. in door pool was on the cold side.

from the bar area instead of serving paying guests and customers alike i get it they’re kids bur the adults drinking at the pool and seemingly ignoring their children’s actions should

pool and gym

the live entertainment in the bar was a plus and not expected

nice spacious lobby which enters to the downstairs dining room, bar & pool

wish there was more chairs around the pool

breakfast was quick grab but other than that everything was beyond our expectations would

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

breakfast was an added luxury

location was great. hotel had lots of character and parking seemed ssecure.

beautiful old inn. i stayed in the carriage house. i liked that there was parking right outside.

screaming kids, could hear every word adults said

open breakfast until checkout

i missed breakfast :(

friendly staff, nice rooms, indoor pool

the room was clean & the beds were comfortable. my grandkids really enjoyed the pool.

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

pool and gym and hot tub were open

24 hour gym, 24 hour snack store

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

services not available, bar closed due to staffing.

pool is open, but you must reserve ur time time slot

of a good hotel are covered , perfectly clean , new , staff super friendly , location x 3 , breakfast , fully recommended

pool, basketball court, free delicious breakfast, stove, microwave, dishes for me to use and a

the kitchen in the room was not stocked with utensils

the kitchen is well stocked with all the cooking utensils you need

staff was friendly. great pool and breakfast options

i had to pay $25 just in case i used room service after already paying for the room in advance and you had my card on file already

the room was great and the fitness center and pool were very

laundry facilities weren t utilizable

parking was good and there were places to eat and drink in walking distance

location, the beautiful decor throughout the hotel, speedy room service and friendly helpful staff

the breakfast offered a good variety

the breakfast was the same every day they can change it up a little add more fruits

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

location, guest laundry and business kiosk.

convenient location, quiet, room very nice, very good breakfast included

indoor pool!! cleanliness! complimentary good breakfast. parking. comfort.

the kids and i were asleep, but my husband was awake trying to use the bathroom when she just walked in

i know its summer but it wasnt outside and the air on and the pool so cool i was freezing but the kids didnt care

wanted to grab a beer when we got back from the casino but the woman at the counter had closed her register down earlier than 11 and said we

the continental breakfast was very good and put

the location to the casino.very clean!

the room and staff and casino and food. it's a great place to stay.

the casino was awesome-we won

casino-bright, clean,

staff was great, don’t need to leave the hotel casino has everything you need inside

equipment in gym mot working right noise from adjacent rooms. noise from hallway

room size was great. had an on site gym, comp breakfast.

they tried to tell us breakfast closed 30 minutes before the posted time.

very clean, great breakfast, staff very helpful

we were going to use the gym but none of the equipment was working except the free weights

very disappointed with the breakfast everything was cold, wasn’t worth $19.99 per person.

for parking in there own garage, also there was some sort of conference with kids so the place was packed, i wish they would send an email saying there’s something going on

gym was nice and clean. pool good for kids.

breakfast buffet wasn't as good as the individual menu we had last time we stayed 7/18/21

and gym staff

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

one of the best gym/pool/hot tubs i've had in a hotel

important details when traveling with kids

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer or had our kids with us it would have been a deal breaker for

the only negative we had was how cold the lobby was during breakfast.

bonus was the free breakfast which they class as continental yet you had the choice of omelettes, sausages, pancakes

what i liked the most was the room super clean, organized and the pool my kids loved it

we asked for early check in and a later check out, she was gracious and accomdation

the hotel was clean, staff was friendly and the breakfast was good.

the pool is very nice

complimentary breakfast in

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

indoor pool

good variety considering pandemic, close to amtrak/bus station dunkin’ donuts right next door, laundry on site, small game room, indoor

clean, has a pool and a gym

off saying no breakfast that was a snack bag for kids there was no milk no danishes real muffins no orange juice

early check in procedure is non existent

the shower curtain bar was broken so the curtain would not stay in place

the kitchen area's tv was dirty w little kid hand prints on it

there were nothing in the kitchen area

it comes with good breakfast

loved the breakfast

the handle of the door to my kitchen/dining room was broken

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on bathroom floor

said breakfast online but there was none

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there was dried up vomit in front of the elevator

missed breakfast because it ends at 9am. not even any coffee in lobby.

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from venue and was more

we had to say there was something we didn't like it would only be that the pool was full at the 3 times we went there

wish pool had been open later so i could have gone for a swim after the concert i attended

the pool and fitness room is great

we didn’t have breakfast.

pool jacuzzi gym

they have a small gym, nice breakfast in the morning, the had free newspapers

i didn’t like that the gym wasn’t open all hours

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

the only thing we didn’t like was that we could hear our neighbors that had pretty loud kids.

the laundry room is still out of service

and it is decorated magnificently i would highly recommend this hotel and hope they get their bar and restaurant back soon as it was closed for

our hotel room was a generous size with high ceiling, mini kitchen, comfortable sitting area and roomie bathroom

the style of the hotel was lovely, and the gym was spacious and clean

donut bar for breakfast

restaurant or bar really poor continental breakfast

kids enjoyed all the fresh cookies at check in

everything was great and the breakfast was a nice added bonus

breakfast was good. bed very comfortable.

pool. and exercise had breakfast.

pool was great, rooms were comfortable, large and clean

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

l bar in lobby was great

friendly staff. great location. fun bar downstairs where we could watch the world series.

helpful staffs! we arrived early at 10am, they let us early check in!! super :)

location was good for new years activities. pool was great for the kids. room was comfortable.

pool is seasonal idk if that was clear.

pool was closed while we were there, that was a bummer for the kids

kids loved the pool

pool smaller than i thought, but can't hold that against the hotel

the room was clean and the breakfast was ud83dudc4d

the pool and pool area was clean and in order

it was clean, had a kitchenette and staff was very friendly and helpful

could have been cleaner, there was food left in the cabinet, dirty socks in the closet and the kitchen cabinet handles were very sticky

decent breakfast and nice lounge areas, pool and fire pit

full size kitchen and full size stove/oven and fridge

breakfast was great

there were people outside the room in the parking lot and area outside lobby door all night long

great breakfast except the croissants were as good as they were last time

breakfast included in the rate was great to have

so no bath if you have small kids

the gym was small but efficient

i cooked in the room each meal, including breakfast

breakfast was a highlight.

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

valet parking and complimentary full breakfast only enhanced

a bit pricey but worth it. small parking lot.

there was more spa availability, wasn t able to get to it this time but hopefully next time

no onsite parking

love that parking and breakfast are included

free breakfast was also nice, only a little disappointed with the fact they had no potato option for

service, room was top clean, breakfast was great

- good number of choice, hot (egg and sausages ) and continental gym - small but has basic machine bed - comfortable size of the room - reasonably good parking -

pool, breakfast, your 230-11p young lady was very helpful and friendly

they will provide food facility in future for the guest and they need to put a small sing for the breakfast timings 1 more thing that keep some drinking water in the

many too many breakfast options and the bathroom sliding door came off the hinge so we got stuck in the

pool was closed :(

pool was perfect for what i was looking for as was the room

breakfast was quite tasty as well

breakfast food selection

the breakfast was good and the evening 'snack' could be your

pool area was great too even though i didn’t use it

hot breakfast items could have been hotter

was excellent, except the dining room was not cleaned in a timely manner for those coming in for breakfast

the bed was so comfortable and the breakfast spread was yummy!

the bar was not open except for in the evening

the room it self it was nice and clean, everyone fit it wasn t uncomfortable, and mostly the pool, it was a good size not crowded with people

gym closed to early at 10pm

bed was comfortable, room service was decent, bar was decent

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

the breakfast area has a beautiful scenic view of what used to be jam's beach

everything met our needs. please provide creamers at breakfast.

no breakfast

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

instant noodle for breakfast

it came with the kitchen and all utensils

the overall hotel was very clean, no cigarettes or trash in the parking lot, always towels in the pool area, clean hallways

were very impressed with it's cleanliness and facilities (pool, gym, outside area for sport and relaxing) and the staff were extremely friendly and helpful

very clean, friendly staff, free hot breakfast. snack store opened 24 hours a day.

put wine glasses in the kitchen!

the rooms clean and spacious, beds comfortable, breakfast was outstanding

the pool and gym was

would be nice to be able to access the pool 24hrs like the gym

loved the breakfast and daily newspaper

also the gym was locked by appt only and even though it was empty that same staff member refused us entry or

location, near shopping stores and restaurants. good breakfast

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

breakfast was good. coffee excellent.

everything was great!! great breakfast!!

no breakfast because of covid

friendly staff. location and convenient stores near by. breakfast was good as well.

we enjoyed the gym and pool

breakfast was good.

great location. room was well appointed and very clean. wonderful breakfast choices.

location, breakfast, gym

breakfast was good but wish they also offered bacon and extended hours to 10 am.

the gym had free weights which was a plus

love the full kitchen

the small kitchenette in each room was clean and modern

the kitchen is extremely handy and the appliances were newer

would have liked to have tried out the pool or fitness center but wasn't sure if included

the pool hours ! wish it had opened up earlier and stayed open later

the fact my kids enjoyed the pool.

the breakfast was great. there was a wide variety to choose from.

breakfast was okay

early check in, location

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out between the cars leaving it very icy and slippery

) pool area was very small

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro was too salty there was no

no breakfast,small swimming pool.

was similar to being ' home ' living room, kitchen/dining room, bedroom, bathroom two tv's; it was very nice

the suite was very nice with french doors separating the bedroom from the living room & kitchen

that breakfast was available and built into the price

spacious suite (a true 2 room suite with a nice kitchen)

kids love the pool

free breakfast. very nice room.

continental breakfast wasn't very appealing

great staff. clean everywhere. pool fridge microwave :)

i had to leave early and breakfast person was accommodating.

clean spacious room, a pool, facility was very quiet.

breakfast was fine location was also fine

the gym and pool are out of order

the gym said it was open until 10

in breakfast if can replace egg and ham with just egg

happy to see the hot and cold breakfast

parking was easy, the lobby was nicely appointed, and the property appears well-maintained

cleanliness, room service from excellent italian restaurant next door, nail salon next door - handy as i had

inn , comfy beds, friendly and helpful staff, room service from the excellent italian restaurant next door, great

authentic italian with fresh seafood also does the room service

this is the second time i stay at this hotel for kids graduation