old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from venue and was more

the breakfast wasn't even worth going too

continental breakfast was extremely disappointing

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on bathroom floor

bed was very comfortable, continental breakfast was no good, staff was exceptional

had the studio with a connecting door to an entire room the size of a hotel room with a kitchen, dining for two, sofa, chair, coffee table and tv

breakfast was very good. location was ok

it was so clean the staff was great and the continental breakfast was amzing.

there were nothing in the kitchen area

location was nice and the jamaican lady who worked in the kitchen was a sweet heart

the kids enjoyed the pool so much

the pool was a little dirty and no towels in gym area

the only negative was that the pool was too cold for the kids.

very clean, love the indoor pool.

free parking, laundry, and a bar attached to it!

pool was a bit small and would have been nice to have some pool toys

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your clothes with washing detergent and dryer

the bed was so comfortable and the breakfast spread was yummy!

the room i stayed in had a lovely little kitchen, a living room area, and a fantastic bed

hot breakfast items could have been hotter

the equipment in the gym didn't work, tvs didn't turn on and peloton adjustment screws broken

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

later they held the pool open 15 extra minutes, bless their heart so i could relax after a 5

the bar staff was awesome and the front desk clerk was the best

friendly staff. great location. fun bar downstairs where we could watch the world series.

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

staff were great and the restaurant and bar were amazing

friendly bar also

bar has a crummy wine list and mediocre snacks

the gym is available 24/7 which is convenient when you have a jet lag

pool, breakfast, your 230-11p young lady was very helpful and friendly

pool, room,breakfast

clean, friendly, great continental b'fast, fantastic patio & pool! we had lots of fun!

the pool and hot tub were my favorite party

it should have a free breakfast (at least continental) for the price you pay for a stay.

wish pool had been open later so i could have gone for a swim after the concert i attended

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was top

property with pool and gym large comfy king size bed ffidge and ample coffee and tea in room

we didn’t have breakfast.

very unfortunate for the price that the hotel does not offer any type of breakfast offerings or room service

they closed the bar down at 1130

i also liked the wine bar restaurant attached to your hotel

a single bottle of water is charged... for a luxury hotel.. no room service

room service answering was random,

the selections of breakfast foods was outstanding more than i would exspect

close to rail & buses not far from city centre laundry facilities

breakfast was absolutely amazing

too strong to stay in the gym

several doors were propped open so the kids could run from room to room

i loved it and would definitely go back again with the kids

i missed breakfast :(

well appointed rooms. good breakfast

breakfast was nice and hot. quite and relaxing

like the location the swimming pool and lovely comfortable gigantic room

kitchen area floor was sticky.

the kitchen garbage wasn't taken out from the previous guests that were there before us.

the room was hugh. it had a full kitchen very comfortable bed.

only complaint is that the pool was closed

the kitchen is well stocked with all the cooking utensils you need

24 hour gym, 24 hour snack store

pool is open, but you must reserve ur time time slot

the 3 machines in the gym, one treadmill was not working

very comfortable bed, the best i have had. very helpful friendly bar staff.

very clean and staff was very pleasant. the pool and hot tub was great

yes pool and gym was closed

the breakfast was really good with many choices

the pillows and bed was extremely comfortable. and breakfast was great

the gym and pool are out of order

like that the room has a refrigerator, that it has a pool, sauna and a gym

very clean, great breakfast, staff very helpful

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

room size was great. had an on site gym, comp breakfast.

room size was great. had an on site gym, comp breakfast.

the hotel is clean and safe, nice gym and good value for what you pay

parking is 2 blocks away, also spa was unavailable, they don t pick up the phone....

breakfast was delicious!

there was more spa availability, wasn t able to get to it this time but hopefully next time

to covid procedures, you need to park in the parking garage about a block away

answer spa phone

nice staff, close to where we needed to be, clean, great breakfast which made oour trip easier.

breakfast was amazing!!!

place was filthy, the parking lot was sketchy and i made my husband move our car

breakfast was delicious and being able to pack and go to the room comes in handy with kids who struggle to wake early

laundry breakfast

only laundry was broken but accepted money

free hit breakfast in am and pool

breakfast was great both mornings

i love the pool time with my fam.

only thing was the pool

the suite was very comfortable and the kitchen area had everything one would possibly need

was a sports team there for a tournament and we went down to the bar to have a nightcap and it was very noisy with nowhere to sit

have the bar open all day. provide a wider range of food for lunch and dinner.

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

the swimming pool the hot tub the gym

the restaurant and bar were only open 6a to 10a and 5pm to 9pm monday through wednesday.

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

clean, gym was ok

front desk clerk laundry shuttle

too much to like - shuttle was unavailable to airport - which is why i booked this location

no free breakfast

would have loved free breakfast

breakfast was adequate

we did like the location it was very convenient did not have breakfast

we were able to get a shuttle to and from the airport even at very early hours in the morning

the bar and restaurant area

the entire lobby area and bar is beautiful

the bar was nice and food

wish they had a hot tub. also the bar service was terrible they need more staff

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

staff the great beds top quality products and a really nice hot tub and pool the patio was nice as

great location. nice and clean. staff very helpful. pool and gym is open.

pool, bed, new netflix and other internet availabilities on tv.

they said pillows were uncomfortable, no complimentary breakfast for the amount paid, young kids running through the halls late at night, soccer team

the bar should of been open a little later for new years.

sink was clogged in bathroom. gym is not very well appointed.

liked parking on premises that was free

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

location. bar food was good value

burglary of multiple cars in parking lot made us feel unsafe in the area

heated pool, free breakfast

breakfasts were not always ideal in previous years

good location, centrally located. good options for breakfast.

there was a clean and clear indoor pool

breakfast great! service was professional and friendly.. i will recommend to friends and family!

gym.

breakfast was good, but very crowded

also, they use regular plates and utensils for breakfast instead disposable ones

good breakfast, pet friendly, friendly staff

liked that they had a full kitchen and offered free

liked that they had free wifi and an indoor pool but the paint was peeling from the ceiling inside the room with the pool,

top floor hallways seemed clean and quieter. ample parking. close to highway.

they didnt give me any wifi password when i came in

ambiance, the quality of the room, the balcony, the complimentary breakfast, and the staff are

kids running up and down halls causing noise at night

the pool was a great size for the kids

breakfast

didn't know the hours of breakfast and the food seems to have down scaled from my last visit (about 15 years

kids love the pool

staff was nice and accommodated early check in at around noon

location and parking

the location is decent, the place is decent for the price. it also has a pool and gym

the gym is a hotel room with 3 machine and smell like something rotten there

and the pool was nice but there was too much chlorine, my kids eyes were burning bad

breakfast and the pool for the kids

some ppl live here and so there's kids playing in hallways during the week when they have a park bushnell park to go to

the ppl next to me and asked for another room they were just loud and screaming they had little kids

however if you choose to do laundry the hotel does not provide required change to use their

they also allowed these kids to ride their bikes up and

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

hotel has a bar and pool and good breakfast

there were people outside the room in the parking lot and area outside lobby door all night long

beautiful grounds, charmingly decorated, pool surrounded by gorgeous tall trees.

the outdoor pool was amazing

hotel has a bar and pool and good breakfast

the breakfasts.

breakfast was a bit of a disappointment

shuttle to hotel was very accomodating, 24 hours availability

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

use the microwave to heat up bags for my back so it was very inconvenient to have to go into the kitchen to heat them up

clean and comfortable. nice pool, hot tub and work out room.

just needed a place to stay overnight for a golf tournament in farmington

breakfasts were stocked and service was

maybe i would have liked an additional stationary bike in the gym

loved the bar facility after a long day eating turkey and visiting with family

they have room service in the breakfast is dee-licious

black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.

with tv, phone didn t work, attempted room service- they never showed up, water in shower was brown, shower soap dispenser

the dependability of the early morning shuttle to the airport.

the breakfast was somewhat lacking - water for tea was luke warm, limited selections.

awesome breakfast

breakfast selection

my room was spacious . my bed was super comfy . i liked the kitchen area.

my family loved the breakfast and more importantly, how clean the hotel was

clean and accommodating for the kids!

good little gym, fridge to share.

no pool, no in room massages, no room service

we reserved this place specifically for the location and the pool for the kids

on-site gym, lots of extras

the cleanliness of the hotel n the use of the pool

and intelligent, actually nutritious breakfast choices — thank you

very clean staff very friend large choice for breakfast

wish i could have stayed for breakfast but i had an early morning flight

excellent breakfast, very comfortable beds.

great,friendly staff,excellent location,the pool and overall experience was perfect!thank you

the pool and the space in the room

there are plenty of parking

the pool was great!

gym need fix new carpet replacement of smell and laundry dryer need be more expecting of heat

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

full kitchen

room was comfortable for 3 adults. loved the airport shuttle. on time and very friendly.

convenient, nice staff and shuttle

room had freshly glued floor planks in the kitchen area from repair work that likely occurred shortly before we arrived

flashy but clean, quiet, close, free shuttle and wifi

location to airport was great, help setting up the shuttle was much appreciated

to move us to another room and that would have been great but we already had laid down the kids

airport shuttle starts at 3:15--a real help for my flight boarding at 5:15

the shuttle was

quick and early check in. friendly staff.

my kids were

also, breakfast was nice, staff constantly cleaned the dining room after guests

we had a big group with lots of kids so everyone was very disappointed

downside to the continental breakfast was that if you went the last hour that it was served, there was not much left and the

the breakfast. no bananas.

the front desk lady and drivers of the shuttle were very polite and helpful.

corridor still a tad smelly, breakfast was mediocre - no eggs

front desk staff fantastic. also, shuttle driver right on, friendly and organized.

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

pool not in service.

i love the location and many gym facilities

staff members disrespected me in front of my kids swearing knocking on the door very rude never

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

the bar next door

the room was spacious and the area was quiet, there were good options for breakfast

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a ski

the staff. and breakfast was delicious! thank you

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

was friendly and helpful, the room was spacious and well-appointed, the bed comfortable and the breakfast was good

and when the random kids running in the hallway they will go to your room knocking most of the rooms with kids even

pool room and breakfast

only reason why i didn’t give it a 10 was because the pool was very mucky and the pool floor was very slimy and slippery

pool to small

he walks around in the parking lot, or the hallway, when he sees me, he asked if i was checking out

good customer service clean room, clean towels, and clean bed linens :) parking breakfast started early

breakfast just carbs. scrambled eggs not provided.

parking spots too tight; place needs some updating

was never told or given breakfast

pool was perfect for the kids

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

all of the staff was extra friendly, also friendly w the kids

rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

the size of the room. the shuttle.

the shower water was so noisy i couldn’t wash my kids

walls and sealing, we could hear someone above walking around all night long, kids crying hallway, and a refrigerator in the room was so loud

i like that there was a guest laundry facility on site

went there and was able to get late check out

being given breakfast.

our kids loved the pool and we all enjoyed the food at the restaurant

breakfast was good, and the sunday brunch definitely had a great variety of food along with

we had a handicap room and the bar in the bath tub is below the soap dish

then the third visit, i asked for a late check out at noon

the breakfast was delicious, with every nourishing food imaginable

close to the airport and an airport shuttle to hotel.

pool & gym closed as well

convenient to the hartford airport and shuttle service available.

to bradley with a shuttle to the airport

front desk attendant was very nice and professional setting up my shuttle for the next morning

atmosphere depressing in bar and food poor

it would have been great to at least have room

i enjoyed how pleasant room service was and enjoyed the shuttle

the room service menu was weak

liked that you had a little fitness area

didn t really matter to me, but i don t think there s an on site pool or gym

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is well lit, off the main road, and in a safe location

breakfast was an added luxury

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

warm staff, home feeling but with all amenities of a hotel, sister hotel close by with the huge pool and most amazing jacuzzi with the strongest jets

an easier way to bring breakfast back to the room.

wish i knew in advance that the pool was closed before booking

my only regret is that i didn’t get to use the pool because it was beautiful

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild animals and pouring red

pool was cold, not able to use but things happen

staff very nice, breakfast was great

the room smells like the inside of a gym locker.

breakfast was great. pool was a great addition to our stay.

loved the comfort of the bed and especially the pillows great xfinity cable the pool was great and the morning breakfast was great as

also, the breakfast wasn't half bad either

shower worked great. raisin bran for breakfast. nice italian restaurant next door.

indoor pool , closed fitness center , not good enough deals for long time customers bring back breakfast

i liked the gym, i did use it, felt great

and definitely tried to go out of their way to help with requests like extra towels and a late check out

the back side of the hotel days inn berlin turnpike has a clean pool and a small gym with breakfast included

wish there was room service

i was disappointed with the pool

there is no room service

i enjoyed my stay tremendously and the pool was never too busy and could be enjoyed in the most simple setting

the parking is a little sketchy, the lot behind the movie theater

the pool still closed, but we understand is the actual situation.

in a rather shoddy rundown area. clumsy u-turn on divided highway to turn in to parking lot.

very cleaned for covid thank you for great service good breakfast

guest above us 3rd floor had many kids running around had hardly any sleep maybe the hotel can place guest with children on the 1st

area needs improvement gym only had one machine that worked there is a vacant building on site in front as you drive up

were expecting continental breakfast, but woke up to a hot breakfast

very friendly staff. decent breakfast. large king room. a frig and microwave. comfy bed!

less than 10 min to the gym and only 15 min from brownstone

great breakfast

gym closed early. just missing a pool!

very clean and the pool and spa were clean as well as the fitness center very well kept

pool spa gym

breakfast and coffee

breakfast was great, room was big and clean, price was proper

breakfast buffet was superb

guest laundry available

breakfast could have been better i tried to get dinner but there was no one at the bar to order my

breakfast was delicious and fresh every day

the whole location was awesome nice parking good size room good pool

i enjoyed the pool, and free breakfast, plus the staff were very patient and considerate.

breakfast was decent

has a legit breakfast, beds were comfortable.

laundry room old and was surprised machines only took quarters- also very out-of-date

laundry facilities could have been in working condition

the gym was depressing, so i went running outside better