pool smaller than i thought, but can't hold that against the hotel

was some young kids having a party in one of the rooms but i will say that the staff resolved the

breakfast was absolutely delicious…lots of choices

vey nice breakfast . staff very courteous and friendly

gym, pool, breakfast closet to other shops

good breakfast

the breakfast was good not as big as chicopee but still was amazing

the pool was just the right temperature, and size to allow multiple families to use it at once

decent breakfast and nice lounge areas, pool and fire pit

nothing was open , as in pool and gym

the pool and gym was

sure how breakfast worked because of covid, just grabbed coffee and ate after checkout somewhere else not a

the pool could have been available.

it looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

the breakfast had so many options and we loved that it wasnt over until 10

super helpful staff. good complimentory breakfast. clean room. excellent price.

location, continental breakfast was excellent, room was very nice

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

fitness room door creaks and equipment is loud

breakfast was good. coffee excellent.

breakfast selection: imma diabetic and the only choice was yogurt

pool it had to much chlorine i loved how cleaned it was but it had to much chlorine and we

the place was very clean and salt water pool was awesome!

the gym had free weights which was a plus

breakfast was amazing way more options than i expected they had almost everything you could think

the room was massive and we had an entire kitchen to use

having the kitchenette was great

pool and hottub were awesome. breakfast was the best.

it came with the kitchen and all utensils

the environment the use of the pool and gym and access to the dining room was very nice and staff have been very friendly

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

the breakfast was decent

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

was great, i like the pool, awesome jacuzzi

breakfast was great, i like the pool, awesome jacuzzi

great location. room was well appointed and very clean. wonderful breakfast choices.

pool was closed

the location was great. the rooms are very clean. but no breakfast at this time!

friendly and helpful staff at check-in and in the morning for breakfast

we enjoyed the gym and pool

wished the pool stayed open a little longer

clean, has a pool and a gym

omelet station?!? but the breakfast was just fine.

clean and comfortable room. great breakfast. friendly staff.

everything... clean comfortable pool was nice gym was great!

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

one of the best gym/pool/hot tubs i've had in a hotel

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

service not up to previous msrriott service - room service

room was comfortable and pool was great for the kids.

kids jamming up the elevators all night playing games with no staff trying to control that issue

need some better and less 3xpensive options for a quick coffee and breakfast.

i know we were in a room on the floor with the pool, but the kids using the pool were very noisy around the elevators that evening

the casino does not even have a breakfast place

breakfast was very good and the location was perfect

i had carried food for my kids that ended up going bad

in without speaking to us and interrupting the call, which was weird, especially as we were with kids, wet from the rain, and really tired

there was a laundry center, fitness center and pool

kids loved the pool

did not realize it was a casino hotel

the room and staff and casino and food. it's a great place to stay.

casino was clean and easy to navigate

the casino was awesome-we won

staff was great, don’t need to leave the hotel casino has everything you need inside

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

the continental breakfast was very good and put

have offered a shuttle service to/from the new mgm springfield casino

kids loved the pool

pool was very warm + refreshing after a long day @ the big e

the pool wasn't open when we arrived for our stay and also that the choices for the free breakfast was

room cleanliness and the beds were comfortable. the children enjoyed the pool and gym.

easy to access from i91. good bar restaurant next door

parking was good and there were places to eat and drink in walking distance

the gym equipment is ancient they haven't done anything what the gym for probably 15 years and that's

the gym area to workout in was really nice

i absolutely loved it and the free breakfast was great, i

the breakfast area has a beautiful scenic view of what used to be jam's beach

parking was plentiful, even enough room to park with a trailer

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

there was a lot of food choices in the area and was pretty close to the mgm casino.

breakfast food selection

pool was closed :(

my family loved the gym and the pool

pool too chilly

good amenities: parking right in front, breakfast included with various choices

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

no gym. breakfast hot food not really hot

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

the gym is a definite plus

i didn't try the pool or anything but it i did check it out, nobody was in there all the times i checked, they had a

asked for early check in and it was provided

the dryer in the laundry room didn't work

pool area could be more inviting.

restaurant and bar closed at 8:30 pm

pool, room, breakfast, environment was very child friendly and the restaurant was very good and accommodating

excellent hotel..clean..nice pool outside..nice room8

the laundry room was clean and easy to use for my daughter's field hockey gear

restaurant staff were great. my kids loved the pool

the bar should be open 7 nights instead of being closed sundays

were thin; could hear dogs and kids nearby

very clean and the pool and spa were clean as well as the fitness center very well kept

heated pool was very chilly

brought grandkids for a swim. pool was clean and we were the only ones there. staff was amazing.

breakfast choices were great and different each day we were there

everything was great. comfortable bed. clean. pool area great

the room and breakfast

great laundry facilities, clean. room was airy and good use of space.

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which my kids could see and

gym and pool closed and room service coordinated on a by-request basis

very good breakfast and friendly front desk

were very few towels available at the pool in the morning for the number of people using that amenity

the check in process took a bit of time. the pool was small.

breakfast very good

also, i was disappointed that the breakfast ended at 09

noisey room over the pool

your bar was closed

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

it has so much charm and a bar that dates to 1786

lovely bar too

reasonably priced, including the good tavern food and bar - indoor and out

good sized gym

spacious rooms family service clean overall hotel a fine breakfast

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it

large rooms, comfortable beds, good breakfast, friendly cleaning staff.

it was nice having a pool and breakfast available

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

quick and early check in. friendly staff.

we had a big group with lots of kids so everyone was very disappointed

the rooms were spacious, and the hotel had an adequate continental breakfast

free breakfast

laundry facilities were available, which for me traveling over a week was helpful

breakfast is superb

they allowed me early check in which was invaluable for me that day

kids running in the hall at night

the location is great and the pool is immaculately clean

me and the kids love it and my girl in front desk such. a sweetheart pool is amazing

there is a laundry room and a gym

assholes that leave barking all day dogs in room when not there multiple abandoned stolen cars in parking lot dont waste time complaining to staff/owner they laugh and say oh

pool side courtyard rooms are fabulous with sliding glass doors facing south for easy egress with

also has an indoor pool and fitness

very clean and attractive. i appreciated the fitness center as an amenity.

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to want to swim around, also we thought there was a

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

swimming pool smaller than expected

everything at your fingertips! comfortable, yummy breakfast, kids loved the pool.

hotel was very clean in and out the pool was down the staff was friendly i had 3 kids i felt very welcome the room was cozy bed was amazing i will stay again and recomend my family

room great for sleeping and nice gym! loved the microwave and refrigerator.

continental breakfast could have been more plentiful

to bradley with a shuttle to the airport

your mins from places to eat and entertainment, the pool is also fun for the kids

the breakfast eggs and sausage wasn't good in my opinion. but the waffles were awesome!

accommodated an early check in which we appreciated

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

your mins from places to eat and entertainment, the pool is also fun for the kids

breakfast was great. inn unique & room very comfortable!

there was a kitchen and living room

the kitchen was so well equipped

if the bedroom had been placed where the kitchen is.

breakfast is fantastic

atmosphere depressing in bar and food poor

it would have been great to at least have room

only the bar area open for meals which were not great..disappointed

the room service menu was weak

very happy restaurant and bar was open

front desk staff fantastic. also, shuttle driver right on, friendly and organized.

staff above and beyond to services us in early check in and transportation to get us food that's a plus

a early check in the second stay, very friendly and helpful

close to the airport, shuttle service, staff was great.

clean, very close to airport, good shuttle service

it's next to the office/lobby and you can hear guests waiting for the shuttle at 4 am

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed), the other bedroom did not have ac

flashy but clean, quiet, close, free shuttle and wifi

location to airport was great, help setting up the shuttle was much appreciated

airport shuttle starts at 3:15--a real help for my flight boarding at 5:15

the proximity to the airport and the on time shuttle

room had freshly glued floor planks in the kitchen area from repair work that likely occurred shortly before we arrived

close to airport and with free shuttle service--both appreciated

wish we had time to check out the pool and gym, both looked great

thank you for free laundry machines

excellent breakfast, very comfortable beds.

the cleanliness of the hotel n the use of the pool

we enjoyed the location - and the breakfast and the pool.

wish i could have stayed for breakfast but i had an early morning flight

i wish i had brought swim wear for the pool

the wifi is bad and there are areas that smell a lot of cigarettes and other things.

wifi was almost non existent

clean. quiet. well lit parking lot. convenient location.

but too many kids

the wifi works great

awesome breakfast

the breakfast was scrumptious too

basketball court and pool

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

warm reception, great restaurant and bar staff. best location.

great bar and restaurant in this historic inn right on the main square/green in amherst

fitness center was small but adequate

the bar delivered into the library so we were able to read in comfort

could us a bar in the shower for added safety.

i ordered room service and it was superquick

o adults and two kids), there was only enough toiletries and towels for two people

it seems silly, but when you have kids this can be a deal breaker

construction on going outside my window 630am, room service knocking on door @ 8

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us at a table we had to order from the bartender

they shuttled us to and from the airport and to and from the car rental agency

not much. next to a bbq place i guess. good gym and pool

clean, attractive, well located, good shuttle service

staff, clean updated hotel & spotless warm pool & whirlpool

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

more breakfast-like hot food, bacon, sausage, like a buffet

unlocked doors leading into the hotel by the parking lot.

in the hallways talking loud at like midnight yelling, laughing having their doors open for their kids to be screaming and crying

airport shuttle

in the hallways talking loud at like midnight yelling, laughing having their doors open for their kids to be screaming and crying

front desk staff, staff at the bar area, room was and overall experience was great.

staff were great we were allowed a late check out as we were attending a family funeral - no

had a last minute request (late check out) and they were very kind and willing to accommodate us

wish they had a hot tub. also the bar service was terrible they need more staff

spacious bar and lobby areas

no free breakfast

would have loved free breakfast

location and comfortable bed and breakfast was great.

i like the shuttle driver ozzie

the kids loved the pool we loved that we chosen this hotel

clean, gym was ok

it's worth the money if you have business locally, in house bar and restaurant

no towels in room pool out of commission gym out of commission

the staff. very friendly and accommodating. shuttle service to bdl

i wish there was a bar and place to eat downstairs.

lots of space and having a full kitchen is a bonus for a longer stay

the spacious room, comfy beds, full kitchen, great pool & jacuzzi and the best breakfast at a hotel since the coronavirus

thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

the breakfast area was small for the amount of people that were there

comfortable bed, large room with kitchen facilities

location was great and breakfast was just right.

at has never happened

breakfast was an added luxury

breakfast was continental and was plentiful.

didn t really matter to me, but i don t think there s an on site pool or gym

overall property very nice and staff great. early check in was great and smooth.

love the pool needs some attention

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

we had a handicap room and the bar in the bath tub is below the soap dish

the pool was warm and sunlight streaming through the windows there created a lovely experience