parking

no room service had to get own towels and toilet paper

nice staff, close to where we needed to be, clean, great breakfast which made oour trip easier.

the breakfast was the same every day they can change it up a little add more fruits

location, guest laundry and business kiosk.

friendly staff, decent breakfast, clean and comfortable

was a very quaint fun experience. breakfast was great!

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

breakfast. gym coffee in room pleasant staft

hotel was really worn out, the equipment in the gym didn't work

the 3 machines in the gym, one treadmill was not working

pool and gym and hot tub were open

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

very clean and staff was very pleasant. the pool and hot tub was great

good location, very nice hotel, clean nice pool

welcoming, the room was very clean and cozy, food in the morning was amazing, the pool and gym was very nice and overall is worth the price

pool, gym, restaurant all were closed due to covid, so i think the price should have been lower

the t v was a decent size, and i love the breakfast and the different variations that they had

pool hours

i didn't like the used condom next to the garbage can in the kitchen on the

the room was clean & the beds were comfortable. my grandkids really enjoyed the pool.

was amazingly friendly and accommodating when i mentioned my partner was coming in late and we wanted a quiet room and late check out

like the location the swimming pool and lovely comfortable gigantic room

screaming kids, could hear every word adults said

right beside the bed, the bed was comfortable not to soft nor to hard, my 16 year old enjoyed the gym open 24 hours

laundry facilities were closed

the wifi was very slow

pool was a good bonus for the kids and the breakfast area was nice and big which we used after breakfast to play games and all

breakfast could be improved

also pool wasn't available for the kids

breakfast was good

breakfast was poor. same old stuff but no fresh fruit. poor choice of cereals.

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

quick and early check in. friendly staff.

sticky syrup on breakfast area floor & in elevator.

great,friendly staff,excellent location,the pool and overall experience was perfect!thank you

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

laundry onsite is convenient but you'll need to bring quarters

laundry and exercise equipment in operational for indefinite time

plenty of parking space

the humble yet friendly staff everyone is down to earth, and the pool area is great.

kids running up and down halls causing noise at night

parking and location is great

we love staying here! the kids love the pool and staff is very accommodating.

the non 24 hour gym/pool facilities. the window/sliding door hadn't been cleaned in awhile.

very clean and the pool and spa were clean as well as the fitness center very well kept

the pool was a nice size and water was warm

pool spa gym

kind staff great breakfast and service.

it has a pool, fitness center and laundry

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

managed to get an early check in

pool, no staff for the bar and restaurant for the fourth, one night the man at the front desk seemed more into his phone

no towels in room pool out of commission gym out of commission

i wish there was a bar and place to eat downstairs.

the suite was very comfortable and the kitchen area had everything one would possibly need

the breakfast area was small for the amount of people that were there

love the full kitchen

have the bar open all day. provide a wider range of food for lunch and dinner.

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

the kids loved the pool we loved that we chosen this hotel

i like the shuttle driver ozzie

location and comfortable bed and breakfast was great.

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

would like to have seen more variety for breakfast

stayed in a suite with kitchen facilities and yet i had to preorder cookware, dining ware, utensils and i had to bring my

had the studio with a connecting door to an entire room the size of a hotel room with a kitchen, dining for two, sofa, chair, coffee table and tv

the lady that did the breakfast ( sandra) she was the nicest and most pleasant person, also your front desk staff was

i loved the room, kitchen, the bed was super comfy

the staff was friendly and we loved the breakfast variety -- something for

fitness center was outstanding - lots of treadmills, good variety of weights

had a last minute request (late check out) and they were very kind and willing to accommodate us

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

spacious bar and lobby areas

said breakfast online but there was none

continental breakfast was extremely disappointing

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from venue and was more

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on bathroom floor

they didn't have breakfast or a gym

open the bar at night

loved the bar

used the small gym too

restaurant and bar not open late

newly renovated and no need to leave with the restaurant and bar on site

flashy but clean, quiet, close, free shuttle and wifi

down side was that our shuttle bus driver to the airport was not very friendly and a little cranky

shuttle experience was great.

airport shuttle starts at 3:15--a real help for my flight boarding at 5:15

shuttle service to the airport, provided by a contracted company

clean neat rooms, friendly staff and breakfast was decent

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

we enjoyed the location - and the breakfast and the pool.

clean. breakfast was very good!

the pool area, i can't think of nothing else.

i like the kitchen area. especially the cooktop with the kettle.

the gym was small but had everything we needed, the laundry room is attached to the gym and free

the kitchen was great with a small stove and dishwasher

thank you for free laundry machines

room had a kitchenette and was stocked for easy cleaning

basketball court and pool

the breakfast was somewhat lacking - water for tea was luke warm, limited selections.

awesome breakfast

room was spacious for the kids to run around.

room with kitchen

staff location and they have breakfast !!!

could walk the mile from the airport. comfortable and helpful staff allowed a late check out.

corridor still a tad smelly, breakfast was mediocre - no eggs

the breakfast was served for 6 hours

the front desk folks and shuttle drivers were very kind and helpful!

they shuttled us to and from the airport and to and from the car rental agency

pool was comfortable

shuttle to hotel was very accomodating, 24 hours availability

shuttle driver 10/14 was exceptionally friendly and helpful with suggestions of where to eat

nice room, great breakfast. thankful for the shuttle to the airport.

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

spacious rooms. free and frequent shuttle to airport.

the wifi was awful so couldn't prove i paid by accessing the site

though we were a family of four

location and shuttle and staff

all of the staff was extra friendly, also friendly w the kids

no outdoor pool

the pool water is cold

breakfast was good when considering covid restrictions

pool water was warm great for small kids. ample breakfast options.

breakfast. bed layout. friendliness of staff.

everything at your fingertips! comfortable, yummy breakfast, kids loved the pool.

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

pool & gym closed as well

it was so nice, clean, and everyone was so extraordinarily kind to our kids & us alike

great location, friendly staff, clean, large rooms, good gym facility

i loved basketball court for teens and can’t wait for pool to open gym it was nice stay

complementary breakfast was great

the pool area was great the kids had fun swimming and i was able to relax

the live entertainment in the bar was a plus and not expected

the room service menu was weak

only the bar area open for meals which were not great..disappointed

no restaurants were open. had room service for dinner and it was great.

atmosphere depressing in bar and food poor

friendly, plush bed and pillows, bar and grill, room service

all of them are just awesome hotel is very clean they even give snacks in evening there's indoor pool as

pricing and the king sized bed are wonderful access to the downtown area is confident in door gym and swimming breakfast is always fresh and fulfilling

breakfast was good. bed very comfortable.

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

the kids enjoyed the pool so much

the only thing pool is outside but we didn't mind,we enjoy the hotel and breakfast.

the fact that it had a kitchen so we could our own food.

great breakfast. helpful staff

the bed was so comfortable and the breakfast spread was yummy!

to add: very clean room with kitchenette, pleasant staff and great amenities

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

it was clean. had a pool. had a small bar in the nice, up to date lobby.

i wish it was a little less expensive. and i was hoping for room service.

the room it self it was nice and clean, everyone fit it wasn t uncomfortable, and mostly the pool, it was a good size not crowded with people

the bar staff was awesome and the front desk clerk was the best

l bar in lobby was great

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

location was good for new years activities. pool was great for the kids. room was comfortable.

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their parents to the point where i’m not sure it was safe

friendly staff. great location. fun bar downstairs where we could watch the world series.

breakfast was everything you could want

restaurant for dinner and breakfast was very good.

the gym equipment is out of date and does not work probably

why charge for the breakfast when it should be free for all guest that stays at the hotel.

it should have a free breakfast (at least continental) for the price you pay for a stay.

cool decor, very nice gym

lovely bar with great jazz band on sat night

i wish there was room service and a restaurant

place to eat breakfast on a friday morning, bar closes early on weeknights

also not being able to do laundry on site same day is a little annoying

i didn’t like that the gym wasn’t open all hours

delicious hot breakfast, beautiful view of state capital.

the only thing we didn’t like was that we could hear our neighbors that had pretty loud kids.

several doors were propped open so the kids could run from room to room

knowing we wete thete for sports she put out breakfast 15 minutes early so kids could eat

breakfast was cheap food but it always is at these type of hotels.

didn't know pool was out of order

i wish the pool were open. the gym was tricky for me to work the equipment by myself.

card not working to open the gym

pool, room,breakfast

was not much offered, it was a cold breakfast, no fruit

the breakfast was ok at its best

we checked in early to enjoy the pool before heading to a concert at mohegan

simple breakfast in the morning

close to our house,stores,places to eat.has a pool which my daughter loves.

& gym was closed at the time, i think due to covid

pool and gym were closed

the pillows and bed was extremely comfortable. and breakfast was great

gym

like that the room has a refrigerator, that it has a pool, sauna and a gym

friendly staff, great location and easy parking

i love the gym

the gym area to workout in was really nice

the pool and food was awesome

easy to access from i91. good bar restaurant next door

the gym comfy bed checked me in as soon as i got there earlier

the gym was very nice and the breakfast was good

were sparking clean, staff super friendly and kids loved the pool

the casino and basketball hall of fame. the hotel was in a great location!

the morning, close to everything, but just far enough away to avoid the crazy traffic jams at the casino

the location to the casino.very clean!

the room and staff and casino and food. it's a great place to stay.

the casino was awesome-we won

staff was great, don’t need to leave the hotel casino has everything you need inside

the smoke free casino and the room was great

bonus was the free breakfast which they class as continental yet you had the choice of omelettes, sausages, pancakes

what i liked the most was the room super clean, organized and the pool my kids loved it

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

we asked for early check in and a later check out, she was gracious and accomdation

pot were old and chunky

very disappointed with the breakfast everything was cold, wasn’t worth $19.99 per person.

great king bed. sauna was a nice addition to the pool/gym area.

gym was nice and clean. pool good for kids.

the pool is a great size for my kids to go swimming

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer or had our kids with us it would have been a deal breaker for

one of the best gym/pool/hot tubs i've had in a hotel

one of the best gym/pool/hot tubs i've had in a hotel

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

wished the pool stayed open a little longer

i like that it had gym

was not able to get early check in.

we didn't make it to the pool , unfortunately, we had been out in the rain all day and needed to get warm

pet fee is only $20. my kids love the indoor pool.

was a bit bland and expensive for 2 adults 3 kids

price. pool

the bar should of been open a little later for new years.

great location. nice and clean. staff very helpful. pool and gym is open.

clean. good pillows. they gym was open 24 7

parking was plentiful, even enough room to park with a trailer

the room was spotless, the beds were really comfortable, the breakfast was more than adequate and the view from the dining area was simply lovely

instant noodle for breakfast

location, breakfast, very clean, friendly staff.

everything met our needs. please provide creamers at breakfast.

the breakfast was a good value.

the pool area and pool was very nice and clean. the gym was as well.

heated pool, free breakfast

pool is nice, but it was a little cold

breakfast great! service was professional and friendly.. i will recommend to friends and family!

hotel rooms are big with kitchen amenities. pool great for kids.

pool was dirty

the staff was really friendly and helpful, and breakfast was amazing.

cleanliness and kitchen

the pool was working perfectly

the breakfast was always good

gym, pool, breakfast closet to other shops

pool is seasonal idk if that was clear.

kids loved the pool

enjoyed using the gym room when i could get in it

the pool water was freezing. definitely not a heated pool.

there was nothing left for breakfast when we went down

good breakfast

the pool and pool area was clean and in order

kitchen was very clean and very well stocked with everything you might need