was excellent service and clean and fit for a comfortable stay. also a great breakfast

space

good variety of breakfast, kids and adults were satisfied

i wish they had a taller toilet seat. when my little kids say it's low.

we had a big group with lots of kids so everyone was very disappointed

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

the room service was very attentive and resolve immediately.

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

plenty of parking

wish the pool was open

breakfast and coffee

it has a pool, fitness center and laundry

early check in ( hilton honors) was the best perk because we travelled a long distance

kind staff great breakfast and service.

comfy beds! very quiet, appreciate the gym and pool areas!

parking and layout of hotel no handicap parking

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this hotel again

but too many kids

room service at all

pool had so many people in it and they were very rude splashing us and we had little kids with us

the pool staff was extremely friendly and helpful room was super clean hotel itself was clean

convenient to the hartford airport and shuttle service available.

chlorine level in the pool was extremely high

quiet, breakfast was great! thank you hotel employee!

room great for sleeping and nice gym! loved the microwave and refrigerator.

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

to move us to another room and that would have been great but we already had laid down the kids

shuttle service to and from airport was excellent

down side was that our shuttle bus driver to the airport was not very friendly and a little cranky

shuttle experience was great.

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

your mins from places to eat and entertainment, the pool is also fun for the kids

accommodated an early check in which we appreciated

the breakfast eggs and sausage wasn't good in my opinion. but the waffles were awesome!

all of the staff was extra friendly, also friendly w the kids

at the hotel and it was quiet i will stay again when i come back to town and the man driving the shuttle was so nice for the ride to the

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

kitchen was so convenient the fact that i was able to cook and save money buying out food and the

quiet, nice staff, free laundry, location

i like the rooms and access to the gym and laundry services

i love the breakfast selection.

the fitness room didn’t have a treadmill (as shown in the photos online), so i had to run in the rain

close to the airport, shuttle service, staff was great.

no fitness room, but it was alright for the

the front desk folks and shuttle drivers were very kind and helpful!

floor in my room didn't have carpet. very dark in back parking area

the indoor pool was clean and plenty of seating

not at all. the breakfast was even fantastic and had many options for the kids and i!

it was supposed to have shuttle to airport and did not

had no nxt day room service no extra towels soap toilet papper ect plus outside of rooms people had there sheets

could have been better i tried to get dinner but there was no one at the bar to order my fiance said the pillows were too

great breakfast, quick check in, and minutes off the highway.

guest laundry available

pool and gym were fine - gym would be better with all-in-one machine or smith machine but dumbbells

the large outdoor pool - 9 ft deep in the deep end - lots of space around the pool

the time for the pool

wish i could have stayed for breakfast but i had an early morning flight

son an i loved the pool it was very clean due to the covid restrictions

clean neat rooms, friendly staff and breakfast was decent

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

breakfast was better than average, lots of choices and well maintained by the staff

it had an accessible pool and is very close to the airport and food

my family loved the breakfast and more importantly, how clean the hotel was

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

waking up to a hearty and delicious breakfast each morning was an added bonus that made the stay even more enjoyable

chlorine/ph in pool was very high and burned the kids eyes.

- wifi wasn't working - although several people complain about wifi, the person in the front desk

couldn't sleep until 2am since there was a lot of noise because some kids were running around the

though we were a family of four

wifi did not work at all!

only the bar area open for meals which were not great..disappointed

liked that you had a little fitness area

the room service menu was weak

friendly, plush bed and pillows, bar and grill, room service

no room service

staff, clean updated hotel & spotless warm pool & whirlpool

shuttle driver 10/14 was exceptionally friendly and helpful with suggestions of where to eat

breakfast is a nice concept for early morning travelers was a disappointment especially considering

there was no breakfast due to covid-19 restrictions, but that was understandable

was convenient to i 91 it was quiet and the staff was very nice and added benefit was the breakfast which was included in the price

fitness center was outstanding - lots of treadmills, good variety of weights

spacious bar and lobby areas

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

wish they had a hot tub. also the bar service was terrible they need more staff

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

we were able to get a shuttle to and from the airport even at very early hours in the morning

no free breakfast included and the bistro was a little expensive.

the kids loved the pool we loved that we chosen this hotel

the shuttle from airport was not available when we arrived

would have loved free breakfast

i appreciated shuttle to and from the hotel

the pool wasn't open, and had no bar inside

front desk clerk laundry shuttle

1 grab bar in the bathtub is not enough

the restaurant and bar were only open 6a to 10a and 5pm to 9pm monday through wednesday.

pool was small, i wish it was bigger

nice breakfast, clean room

thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

we sat at the bar after a long day of tournaments and the bartender and everyone around was just so pleasant and

clean and as seen as pic the food omg was properly placed food was hot clean and cooked well pool area was very clean staff was cool

parking was good, did have handicapped parking

service was way to slow and the bar across the parking lot was fun for one

staff, neighbourhood, free parking, value for money

i love the fact that uno provides room service, and that they have live music every night

best air conditioner! secure parking lot with a guard monitor.

the gym comfy bed checked me in as soon as i got there earlier

travelled with kids so having an extra seat would have been nice

went to springfield to go to mgm casino the hotel was with walking distance- great hotel was very clean and employees helpful

were sparking clean, staff super friendly and kids loved the pool

was clean breakfast was good and right across from the dispensary a lot of restaurants near by casino 5 minutes

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

casino was clean and easy to navigate

we have stayed at a lot of casinos and the smell of cigarettes just really kills it for us

staff was great, don’t need to leave the hotel casino has everything you need inside

did not realize it was a casino hotel

the casino was awesome-we won

take caution with kids using water in their own

need some better and less 3xpensive options for a quick coffee and breakfast.

i know we were in a room on the floor with the pool, but the kids using the pool were very noisy around the elevators that evening

didn t like the cost of breakfast, the service was slow and room service took so long my food was ice cold

was some type of kids hockey convention going on and a dog show of some sort

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

allowed me to do early check in when my plans changed due to the weather

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

room two had a toilet leak which had room service banging on the door at

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

limited space in lobby and breakfast.

in the morning, good coffee and an ok breakfast

they need to update breakfast foods available at least a couple days as week.

the breakfast was good, there were pancakes and my kids loved it

breakfast was a nice surprise including a variety of hot and cold options

they only had $3 worth of coins at the front desk so we couldn’t let the kids do arcade or laundry

clean, modern, updated, pool, laundry facilities, nice breakfast

room was nice, clean, comfortable. only stayed one night, kids had a blast at the pool.

fact that the pool is not open longer than 9pm and the gym is not a all nighter

clean, great breakfast and coffee, very comfortable bed.

it was clean and the rooms were bug and comfortable. breakfast was great.

the laundry facility was useful

breakfast included and hours served is a top reason as well as location to who i visit when in conn

nice staff, close to where we needed to be, clean, great breakfast which made oour trip easier.

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

i loved it and would definitely go back again with the kids

loved the customer service and the continental breakfast in the morning

first room was across from the gym and the guests began to open and shut the door at about 5:45

my daughter was injured in the pool

was good, but the breakfast could use some improvement

services not available, bar closed due to staffing.

the 3 machines in the gym, one treadmill was not working

24 hour gym, 24 hour snack store

pool

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

breakfast

location, excellent design scheme, friendly staff, great continental breakfast

the pool and the bed

breakfast had a good selection and there was plenty of seating room for guests

pool, gym, restaurant all were closed due to covid, so i think the price should have been lower

the gym, had old rusted and run down equipment: one treadmill which wouldn’t reset, one bike that

very clean, great breakfast, staff very helpful

room size was great. had an on site gym, comp breakfast.

was a very quaint fun experience. breakfast was great!

equipment in gym mot working right noise from adjacent rooms. noise from hallway

location was great and breakfast was just right.

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is well lit, off the main road, and in a safe location

breakfast was quick grab but other than that everything was beyond our expectations would

breakfast

i loved the whole vibe. the property was very cozy. good parking and easy to navigate.

breakfast was great

breakfast was okay . the pool was crazy crowded

the gym was underwhelming

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

had swimming pool and gym, and even at that low cost, breakfast was included

pool was down for maintence and when i arrived the women at front desk wasn't to pleasent

large, clean suite with full kitchen

full size kitchen and full size stove/oven and fridge

decent breakfast and nice lounge areas, pool and fire pit

decent breakfast and nice lounge areas, pool and fire pit

the staff was friendly and we loved the breakfast variety -- something for

the handle of the door to my kitchen/dining room was broken

breakfast was very good. location was ok

location was nice and the jamaican lady who worked in the kitchen was a sweet heart

it was so clean the staff was great and the continental breakfast was amzing.

the breakfast wasn't even worth going too

bed was very comfortable, continental breakfast was no good, staff was exceptional

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on bathroom floor

said breakfast online but there was none

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there was dried up vomit in front of the elevator

restaurant menu could have had a few more simple options, like kids foods

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

the pool was warm and sunlight streaming through the windows there created a lovely experience

close parking

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

didn’t get to check out the pool but i suggest you do

wish pool had been open later so i could have gone for a swim after the concert i attended

we didn’t have breakfast.

restaurant - really slow service for breakfast. meal was so so.

why charge for the breakfast when it should be free for all guest that stays at the hotel.

oatmeal is back at breakfast !! staff were all very helpful and pleasant!

was awesome the kids enjoy the waffles

the breakfast was first rate!

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

pool was great, rooms were comfortable, large and clean

breakfast didn't work for me. had to walk to office from unit..

i absolutely loved it and the free breakfast was great, i

the breakfast area has a beautiful scenic view of what used to be jam's beach

instant noodle for breakfast

location, breakfast, very clean, friendly staff.

lost some point because of the laundry room

too strong to stay in the gym

the hotel actually has a breakfast folks might recognise from the good old pre-covid days

the only thing we didn’t like was that we could hear our neighbors that had pretty loud kids.

staff vey pleasant breakfast was very fresh

donut bar for breakfast

our hotel room was a generous size with high ceiling, mini kitchen, comfortable sitting area and roomie bathroom

also not being able to do laundry on site same day is a little annoying

we did have the service elevator but needed to travel thru the kitchen area several times a day

quirky but nice room was spacious with a kitchenette and a sofa, and had a small snack offering in the room which we used as we were

friendly staff. great location. fun bar downstairs where we could watch the world series.

bar has a crummy wine list and mediocre snacks

didn’t like that it was kids in the pool with no supervision and no staff said anything about it i couldn’t believe it

there had to be 50 kids and 30 adults in pool area at all times

it has swimming pool and little gym

breakfast was great

pool too chilly

ended up having a dark room :( covid had the pool and fitness closed

a birthday party held in lobby our second night, i had booked this hotel to utilize the pool and gym, i was able to use gym, unfortunately due to many unsupervised children we were not able to use

pictures of pool area

the room was massive and we had an entire kitchen to use

customer service skills for front deski also love that the hotel is very clean pool is open jacuzzis open great breakfast is one of my favorite places to stay i recommended

spacious room, breakfast was great

breakfast that's included was not very tasty

room was quiet; hot tub/pool were great

the food was good. the pool was nice. the room was big, and the bathroom was big too.

check out is later than most places the pool is open early in the morning so your able to swim before

looked the pool. bed was comfortable, bought the pillows they were perfect.

the gym is great

very clean. great breakfast and the staff was very friendly.

everything was great!! great breakfast!!

fitness center could use a new set of dumbbells

the breakfast was good i thought everything was satisfactory

location, near shopping stores and restaurants. good breakfast

breakfast was good. coffee excellent.

breakfast was good but wish they also offered bacon and extended hours to 10 am.

love the full kitchen

the place was very clean and salt water pool was awesome!

wished there was a hot tub, heated pool not very warm.

the kitchen is extremely handy and the appliances were newer

very friendly staff, nice room, clean, great value, and such a great breakfast buffet too

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

would have liked to have tried out the pool or fitness center but wasn't sure if included

it was nice enjoyed the pool

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

breakfast was good.

pool was closed

swimming pool of course!

friendly and helpful staff at check-in and in the morning for breakfast

good wifi

service fee- staff said that it paid for wifi and breakfast

the bar is great and there s a pool table there as well

there would be a hot breakfast but it was not

from kids playing football in the stairway,and running up and down the stairs

i asked to have late check out the did give until 1 pm

hotel is in a good location with friendly staff, valet parking, complementary breakfast and large, clean rooms

no onsite parking

the gym was closed and the breakfast bar was meh.

the location, the room, the decor, the breakfast - all beautiful

indoor pool and gym

i had to leave early and breakfast person was accommodating.

no gym. breakfast hot food not really hot

hot breakfast is amazing

everyone was friendly and accommodating. parking was a breeze. breakfast was nice.

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

- it was clean, they provided breakfast, and the beds are so comfortable

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a ski

staff and feeling of home and kitchen

the room design was good with a small kitchen and a sofa bed

they will provide food facility in future for the guest and they need to put a small sing for the breakfast timings 1 more thing that keep some drinking water in the

staff was soo friendly and the pool was nice

the location and the staff and the breakfast was amazing it was very good and fresh

breakfast was cheap food but it always is at these type of hotels.

rooms, bed, gym

has a pool, basketball for my boys and a grill with fire pit to relax with my fam

breakfast was amazing

full kitchen, huge bed, huge bathroom, living room

would be nice to have been able for guest to sight up to utilize the pool for an hour each guest that would of been

the laundry room was clean and very useful

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

i wish it was a little less expensive. and i was hoping for room service.

food and service at breakfast and at the bar were excellent

the bar was not open except for in the evening

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

the water pressure in the shower was good, according to some of my family the gym and pool were good

burglary of multiple cars in parking lot made us feel unsafe in the area

) pool area was very small

location, room, late check out possible

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro was too salty there was no

the breakfast was also nice to have

i like best was the place period it was very beautiful, my kids and families had fun

spacious suite (a true 2 room suite with a nice kitchen)

the set up of rooms with convenience and comfort of a kitchen, living area, bedroom and

liked the location, the warm pool, the size of our room, quiet at night, breakfast was great

everything was clean, good shower, huge comfortable bed, parking, helpful staff

cleanliness, room service from excellent italian restaurant next door, nail salon next door - handy as i had

the gym is too small and there is no swimming pool.

i felt very safe, parking was good, front desk clerk was great

parking was easy, the lobby was nicely appointed, and the property appears well-maintained

jay checked us in. he was bubbly and pleasant. he was able to accommodate our early check in.

the gym was very nice also

the full breakfast is the best

use the microwave to heat up bags for my back so it was very inconvenient to have to go into the kitchen to heat them up

nice suite with kitchenette area