the pool was so warm and relaxing

great location. nice and clean. staff very helpful. pool and gym is open.

appointed room, comfortable beds, clean, gym very well equiped, very convenient for bringing along our dog

restaurant & bar was super expensive.

my husband and i got a night away from our young kids and i picked it bc it had an indoor hot tub - most in the area do not

the pool was not warm enough and the pool area was chilly

room was spacious and clean, having a kitchenette is always a added bonus

pool was closed which was a major disappointment for my kids

pool was dirty

when hotel is fully booked, kitchen needs additional help.

chose this hotel for the location and the ev charger

indoor pool could have been heated

heated pool, free breakfast

the breakfast was a good value.

good location, centrally located. good options for breakfast.

breakfast needs to offer some fresh fruit and cranberry juice

happy to see the hot and cold breakfast

broken gym equipment

free parking, good free breakfast

gym

tons of kids in the gym area just playing around so that was off limits to anyone who actually wanted to exercise

place with great staff and an excellent breakfast

and breakfast was very good

pool was empty and always available for the kids

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then constant screaming

pool was very nice

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

the bar next door

everything pool people location over all beautiful place going back very soon

pool room and breakfast

they have a couch with a pull out bed so convenient if you are traveling with kids

beautiful hotel, comfy beds and a good breakfast

pool to small

better breakfast

easy access, parking

had the window open and was facing the parking and some cars started up really early and i was not wanting to get up to the noise

was never told or given breakfast

not having breakfast

breakfast just carbs. scrambled eggs not provided.

really don't have anything to say i like everything about it you know breakfast is great but at least they served coffee and snacks other than that no they're absolutely

breakfast……… frozen pastry ????????

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

went there and was able to get late check out

the shower water was so noisy i couldn’t wash my kids

gym closed to early at 10pm

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

no room service unless requested and someone before me smoked in non smoking room

plenty of parking and places to sit and relax

bed was comfortable, room service was decent, bar was decent

friendly staff plus good breakfast!

great breakfast. helpful staff

the fact that it had a kitchen so we could our own food.

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your clothes with washing detergent and dryer

breakfast was amazing

pool, breakfast, your 230-11p young lady was very helpful and friendly

the staff was very alvailable and nice,the room was really clean and my kids love the pool.

pool, room,breakfast

the breakfast was great! management was very helpful and accommodating.

the location and the staff and the breakfast was amazing it was very good and fresh

some ppl live here and so there's kids playing in hallways during the week when they have a park bushnell park to go to

they also allowed these kids to ride their bikes up and

other people kept interrupting my sleep and kids yelling hitting doors walls

i ask for a non smoking bedroom because i was with mi two kids but always the cigarettes smell get in the room trough the bathroom vent

the ppl next to me and asked for another room they were just loud and screaming they had little kids

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

pool was closed the lights in the parking lot were not working breakfast could have been a bit

pool was nice

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro was too salty there was no

parking a bit spread out. no breakfast.

great breakfast

excellent room breakfast all good

kitchen in my room didn't provide dish soap so i could clean my dishes

very good breakfast!

was clean, pool is open late, staff was very nice and went out of their way to be friendly

the pool was beautiful and warm

everything i see was great especially the breakfast in the morning..

is definitely recommended if your needing somewhere to stay with children as there is an outdoor pool

breakfast was good - coffee was better - close to great restaurant!

indoor pool , closed fitness center , not good enough deals for long time customers bring back breakfast buffett

wish there was room service

there is no room service

hard to find on gps. parking not clear.

no restaurant, no room service, no tea in the room

was not cleaned on the only day when i was returning there that evening

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

food options were too highend if traveling with kids

friendly bar also

it has swimming pool and little gym

staff were great and the restaurant and bar were amazing

my tv didn't work all-day i had to switch rooms at 8:00pm with 2 little kids alot of work.

the kids enjoyed the pool so much

everything was easy to access from the swimming pool to the gym

pool was very warm and great for the kids

the pool and the breakfast

great location, friendly staff, nice gym

appropriate restaurant availability and then no room service meant we needed to g out to eat

dirty. bad smells. over priced. bad wifi.

our hotel room was a generous size with high ceiling, mini kitchen, comfortable sitting area and roomie bathroom

place to eat breakfast on a friday morning, bar closes early on weeknights

the selections of breakfast foods was outstanding more than i would exspect

the hotel actually has a breakfast folks might recognise from the good old pre-covid days

clean, good. clean. breakfast options great

i went to the gym, but all three cardio machines were broken and did not turn on.

staff vey pleasant breakfast was very fresh

pool wasn't available

the bartender was very nice and social! love that the gym is 24 hours!

location, gym, and pool

breakfast was everything you could want

didn’t get to check out the pool but i suggest you do

have suppose to have a little kitchen sink in the room, but i didn't

the pool was closed and they dont change the towels

and professional the atmosphere was comfortable the pool was nice

turns out the room backed up to the kitchen, so no sleep was possible after the staff came in to prepare for breakfast

gym closed early. just missing a pool!

very friendly staff. decent breakfast. large king room. a frig and microwave. comfy bed!

breakfast was terrific - nice hot meal with variety and good coffee

very nice full breakfast included in nice breakfast room

breakfast could of been better

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there was dried up vomit in front of the elevator

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from venue and was more

they didn't have breakfast or a gym

the breakfast wasn't even worth going too

more breakfast choices. soy milk for non milk drinker,

the handle of the door to my kitchen/dining room was broken

breakfast was great, fitness center is nice but a few things were broken on the cycling machine.

dated staff are great rooms with kitchen doesn't have the essentiels had to go out and buy forks knifes pan bowls dish washing

dust on top of fountain drink machine that is used during breakfast

there were nothing in the kitchen area

location, breakfast, room

parking is 2 blocks away, also spa was unavailable, they don t pick up the phone....

great room service

gym was super nice and had a lot of equipment

breakfast was fantastic. everyone very helpful.

i liked the free breakfast and gym.

the gym equipment was good too (not a huge space, but quality)

gym near pool was clean and appreciated

the complimentary breakfast is good

maybe i would have liked an additional stationary bike in the gym

everything was clean the kids loved the pool

great breakfast and gathering area.

kids love the pool

it was also nice to have a kitchen with the refrigerator, microwave and mini stove

spacious suite (a true 2 room suite with a nice kitchen)

my kids enjoy the pool, restaurant had live music and ok food.

wish i knew in advance that the pool was closed before booking

she was extremely friendly, bringing coloring pages for our kids and always willing to check for alternative food choices

swimming pool is very small size

pool was cold, not able to use but things happen

free parking and great location

the staff was kind and allowed us a 1 hour early check in

very different-this should just be included in the room fee the facility fee was for use of the gym and breakfast yet it was advertised as breakfast included

this is the second time i stay at this hotel for kids graduation

on-site gym, lots of extras

only thing i didn’t like was the gym

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

smell all through the hotel smoking smell. very noisy. gym was outdated.

super clean, served a cold breakfast, staff was nice

said there was a gym and breakfast in the morning

noisy. could hear people in other rooms. kids running hallways early

2 rooms next to us had kids that were running the hall for hours banging on the other rooms doors

location, staff was great! breakfast is always good!

i was there with my family including yound kids and i ensured that they weren't loud

breakfast was really good

stay, went to breakfast at 8:40 a

the breakfast was very nice

easy location, plenty of parking, clean

my only complaint i could make is that the lights in the parking lot are a little dim, which resulted in me pulling blindly into a parking spot where

breakfast was kinda meh though.

i loved it and would definitely go back again with the kids

loved the customer service and the continental breakfast in the morning

first room was across from the gym and the guests began to open and shut the door at about 5:45

my daughter was injured in the pool

was good, but the breakfast could use some improvement

kitchen area floor was sticky.

room was available for early check in ( thank you ) and breakfast hit the spot

breakfast was excellent

pool hours

extremely clean, nice room. the kitchen was great for cooking.

the breakfast was fine

the kitchenette was very workable

breakfast was great, catered for a wide range of tastes

the room service attendants were very friendly in passing

my stay i walked around the facility twice

pool is open, but you must reserve ur time time slot

the pool and jacuzzi was also perfect

the 3 machines in the gym, one treadmill was not working

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

services not available, bar closed due to staffing.

pool was closed and fire pit outside wasn’t working

kids allowed alone in pool

breakfast was delish, evening food was great too

the cleanliness, the friendly staff, the breakfast and the location with all excellent

i liked the set up of the room. lots of space. the breakfast was delicious too!

was pretty good no complaints about the hotel, it was clean, easy to get to and had lots of parking

parking was not convenient

provided shuttle for our baseball team to the field

parking lot is far from the front of the hotel so a hike to get to car and bike every day

beautiful hotel. great bar and restaurant!

the bar is great and there s a pool table there as well

we especially enjoyed the bar area with the pool table where my kids had a lot of fun

wide parking lots, green

breakfast offerings were limited

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

our room was very large and provided the extra comforts of a small kitchen and living rm area

we were also able to use the pool and exercise room in the double tree next door

maybe breakfast.. fresh fruit? not bad though.

breakfast was fine (make your own waffles, normal buffet items (but not real scrambled eggs)

brand new. nice gym. big rooms. clean.

called before arrival to request early check in

a grab bar would have helped immensely

had a family medical emergency and they gave use late check out upon request

carpets were clean, the gym was newly renovated and nice; it felt clean

the bar closes 10pmud83dude15

hotel was really worn out, the equipment in the gym didn't work

the water at the gym taste bad.

we were going to use the gym but none of the equipment was working except the free weights

very clean, great breakfast, staff very helpful

equipment in gym mot working right noise from adjacent rooms. noise from hallway

bar area and staff were very accommodating and enjoyable

for a weeknight, the breakfast was disappointing, bar hour was short-lived for those who have a difficult time winding down from traveling to the

pool times should be opened longer in weekends. bar should be opened on weekends

my server was delivering room service while the restaurant was virtually empty

loved everything about it so big beautiful clean rooms the pool was great staff was great will be back again

we especially appreciated and enjoyed the complimentary warm breakfast with the wonderful options

the kitchenette area is properly equipped and useful

was good, gym facility was pleasing, the peloton bike was a great bonus, room was

location, kitchener, laundry facilities and staff

to covid no access to pool, gym, and hot breakfast

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

breakfast spread is very good.

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a ski

and the gym has 3 sets of dumbbells, it would have been nice to have a little more for a morning workout

dirty carpets with gym on

indoor pool area is like a sauna, sitting in the chair watch the kids swim and i lost 20lbs, lol

big spacious room quiet location friendly staff breakfast

like the lobby baby nice and clean specially the pool my kids love it and myself and the room also very clean and

the staff was nice, parking was good, bathroom was clean

next time i book , i may be towing a trailer, and will be concerned about parking.

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

the room was beautiful, clean and spacious enough for my 2 kids and i

it was clean and the rooms were bug and comfortable. breakfast was great.

the spacious room, comfy beds, full kitchen, great pool & jacuzzi and the best breakfast at a hotel since the coronavirus

thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

lots of space and having a full kitchen is a bonus for a longer stay

no oven. in door pool was on the cold side.

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

the staff. very friendly and accommodating. shuttle service to bdl

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

managed to get an early check in

no towels in room pool out of commission gym out of commission

the restaurant and bar were only open 6a to 10a and 5pm to 9pm monday through wednesday.

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

no free breakfast

we did like the location it was very convenient did not have breakfast

the hotel shuttle was very good

they also had yard games for the kids to play

the bar and restaurant area

wish pool was bigger as it was filled with kids

front desk staff, staff at the bar area, room was and overall experience was great.

loved the convenience and the bar staff was fantastic!

fitness center was outstanding - lots of treadmills, good variety of weights

loved the hot hot tub and warm pool

love the pool needs some attention

lovely location. staff very courteous and efficient. breakfast was delicious

loved the breakfast

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

warm staff, home feeling but with all amenities of a hotel, sister hotel close by with the huge pool and most amazing jacuzzi with the strongest jets

overall, fantastic experience, great location, easy parking

location was great and breakfast was just right.

breakfast was continental and was plentiful.

the cleanliness, the easy check in , the pool was big and beautiful

in the hallways talking loud at like midnight yelling, laughing having their doors open for their kids to be screaming and crying

and location is good but there was some kids running around yelling up all night

for the breakfast i would add fruits and veggies . the wifi wasn t working.

hotel s wifi wasn t working

pool and hot tub well-maintained

also, maybe add a shuttle to the hartford amtrak station

the pool and breakfast

was not feeling well, and did not have breakfast

beautiful seating at breakfast and generous availability of breakfast selections

location and shuttle and staff

construction on going outside my window 630am, room service knocking on door @ 8

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us at a table we had to order from the bartender

- wifi wasn't working - although several people complain about wifi, the person in the front desk

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing features

loved having the two room suite with two tvs and kitchenette

my room was spacious . my bed was super comfy . i liked the kitchen area.

my family loved the breakfast and more importantly, how clean the hotel was

room with kitchen

are in separate buildings so walking to the lobby/breakfast area could be a problem in bad weather

we enjoyed the location - and the breakfast and the pool.

we enjoyed the location - and the breakfast and the pool.

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

the breakfast and the pool were great.

the cleanliness of the hotel n the use of the pool

room was comfortable for 3 adults. loved the airport shuttle. on time and very friendly.

laundry room and gym facility downstairs

kitchenette with a full-size fridge, large desk, comfy bed, clean bathroom

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

the kitchen was great with a small stove and dishwasher

to move us to another room and that would have been great but we already had laid down the kids

this was simple with an airport shuttle and not bad in the pocket book

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

nice big room lots of space for the kids

airport shuttle starts at 3:15--a real help for my flight boarding at 5:15

very clean. and the breakfast in the morning was awesome. i had waffles made to order.

staff above and beyond to services us in early check in and transportation to get us food that's a plus

a early check in the second stay, very friendly and helpful

staff quiet no state supported junkies breakfast!!!

the front desk folks and shuttle drivers were very kind and helpful!

fault of the hotel, i was woken up very early by some folks in the next room with lots of small kids and a tv with the volume turned way up

location right across from the bradley airport with a shuttle

pool water was warm great for small kids. ample breakfast options.

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

wish pool was open kids really want to swim when we come.