my kids out for the night, they really enjoyed the pool and i was over all very happy with the

the surprising (for a holiday inn) availability of a very nice bar with food menu was really excellent

my kids enjoyed the pool very much and the complete staff was very friendly and attentive the whole time

the breakfast was nice

gym and the pool

i booked two rooms for my husband, myself and the kids

and daughter loved the breakfast

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

the size of the room was great . breakfast was decent and the staff was very cordial helpful.

fitness room is open and limited to 2 ppl at a time

the room service attendants were very friendly in passing

the morning breakfast was good, the amount of places near by were great

our room was extremely roomy and comfortable. breakfast was delicious.

parking was a little worrisome due to the fact that the 1st morning we we're there the police were

gym temperature was set to 73 degrees which made it a bit too hot while exercising

and the wifi didn't work the entire time of our stay

my only complaint i could make is that the lights in the parking lot are a little dim, which resulted in me pulling blindly into a parking spot where

forgot my toothbrush and they happily gave me a spare, the wifi worked well, and the room was spacious

had lots of parking available

easy location, plenty of parking, clean

nice facility, clean room, good workout room and a pool. pretty good breakfast.

requested early check in and it was honored, very much appreciated

no indor pool or any kids attractions

a kids cereal, muffin, milk and yogurt if it was even available

the wonderful breakfast

plenty of parking

friendly staff, nice gym, perfect breakfast

was clean and bright; lots of sitting areas that were comfortable and conducive to conversation; bar was bright and comfortable- large selection of beers, wines, and shelf drinks; the restaurant

the food at the bar was convenient and very good

the pool and gym areas were adequate

kitchen was stocked with plates, silverware, glasses, etc

i like the fact that the rooms were clean, access to a pool, hot tub, and breakfast.

the little kitchen in the suite was sweet and useful as well

if i had to say something- it would be you need to use the pool next door at the double tree.

excellent breakfast. clean room. good pool.

room service was prompt

two kids broke out from the pool

renovations to the bar since my last visit made the place really great

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room to get you anything and i replied i have nothing on my bed at all so after a while

kids loved the indoor pool that was open until 11pm

less than 10 min to the gym and only 15 min from brownstone

unfortunately due to covid, no breakfast

in addition gym was not operational during mentioned timings

were expecting continental breakfast, but woke up to a hot breakfast

very friendly staff. decent breakfast. large king room. a frig and microwave. comfy bed!

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i drove back home, the staff was friendly and helpful, and the breakfast was an

who ever orders breakfast inventory sometimes they run out of food.

we appreciate that because we have kids

easy parking, fast and friendly check in, clean and pleasant spacious room

i liked the comfortable room and fridge and microwave. the pool was great for the kids and i.

breakfast was wonderful. lots of options

breakfast was excellent, the bed very comfortable and the room exceptionally clean and inviting.

the breakfast was varied and delicious, offering something for everyone

breakfast was just ok, not like other hampton inns i stayed in

room was clean and nice. breakfast was fantastic. so many choices

the security, cleanliness and breakfast were all superb

breakfast was fine and the woman setting up breakfast was a friendly hard worker

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

my only regret is that i didn’t get to use the pool because it was beautiful

the breakfast.

billed as having a bar & restaurant but had neither.

said there was a gym and breakfast in the morning

breakfast

desk did not have quarters for change for the laundry

super clean, served a cold breakfast, staff was nice

pool and room

indoor pool , closed fitness center , not good enough deals for long time customers bring back breakfast buffett

breakfast, nice staff, clean beautiful pool

indoor pool , closed fitness center , not good enough deals for long time customers bring back breakfast

they have a laundry and machines are reasonably priced

we loved our stay this will be our go to hotel from now on also had a full kitchen in the room and breakfast

nice pool great staff good value

breakfast was great. pool was a great addition to our stay.

breakfast was good & a plus

lovely clean decor and full breakfast

breakfast could use some help.

breakfast had a lot to offer and the location worked out very well for us!!

the buffet breakfast was excellent!

breakfast was excellent

not much of a breakfast eater, but was able to find something i liked air condition went out, and they fixed it

other people kept interrupting my sleep and kids yelling hitting doors walls

i ask for a non smoking bedroom because i was with mi two kids but always the cigarettes smell get in the room trough the bathroom vent

early check in

however if you choose to do laundry the hotel does not provide required change to use their

some ppl live here and so there's kids playing in hallways during the week when they have a park bushnell park to go to

a grab bar would have helped immensely

carpets were clean, the gym was newly renovated and nice; it felt clean

bar had draft beer assortment along with bottled

called before arrival to request early check in

the bar closes 10pmud83dude15

nice kitchen area and good layout/size for our family of four.

room was large and comfortable, with an actual mini kitchen, including refrigerator, stove, sink and dishwasher

breakfast had many options, the staff were great, and they hustled, my only advice is to work on

tea in room wasn't replenished the second day and kitchen items weren't washed

the room was organized perfectly—with kitchen, living area, bedroom, and bathroom all slightly separate

parking was easy and the public areas were light and airy

a good experience: refrigerator, coffee maker, microwave, plenty of outlets and types, plenty of parking, and outdoor area well lit

wish the bar area was open sat.night

clean room and the pool was great!

no room service when we called

indoor swimming pool is adequate; too small to swim laps, especially if others are in the pool

clean and comfortable. nice pool, hot tub and work out room.

the gym was very nice also

pool was great

i liked the free breakfast and gym.

breakfast……… frozen pastry ????????

i like that there was a guest laundry facility on site

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

it's not an issue for guests, but if this had been a family trip, this is stuff i don't want my kids to see

continental breakfast could’ve been better; more variety

no free breakfast for the kids.

the pool was warm and the pool room had a nice atmosphere

the pool

there very nice staff and lots of things to do fire pit bar dinning and swimming

staff was pleasant, breakfast was decent and pool was big.

was never told or given breakfast

parking spots too tight; place needs some updating

excellent breakfast and staff

not having breakfast

close parking

we reserved this place specifically for the location and the pool for the kids

) parking was easy

loved everything, from the friendly staff to breakfast and the cleanliness

authentic italian with fresh seafood also does the room service

this is the second time i stay at this hotel for kids graduation

pool to small

the pool was cold and hours were not accurate

unfortunately i didn’t have the breakfast. slept late

pool room and breakfast

the pool was very nice

rooms were very accommodating, free continental breakfast in the morning was a nice bonus

both have c pap machine in the first room no outlets on wife’s side, then the handicap room the bar in the shower pulled out of wall

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely need to vacuum rugs around the bed and in the halls and the stairwells i seen

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

friendly staff, and bar area

free breakfast

the breakfast could get a boost or at least a refill on items mid way through

didn't know the hours of breakfast and the food seems to have down scaled from my last visit (about 15 years

spacious suite (a true 2 room suite with a nice kitchen)

liked the location, the warm pool, the size of our room, quiet at night, breakfast was great

pool was closed the lights in the parking lot were not working breakfast could have been a bit

location, room, late check out possible

location. bar food was good value

the food bar soso

comfy bed and room. great location. free parking.

nice and clean. breakfast was good.

very clean and rooms are spacious and so comfortable! love the kitchen and living room.

very clean and comfortable, nice kitchen area

safe, good amenities (gym, water bottle filler, patio, basketball court & sidewalks all around), breakfast included, room

clean & spacious room, super friendly staff & good complimentary breakfast!

wish the pool was warm but overall it was great

only thing i would say is you should offer salsa at the continental breakfast everything else was

the breakfast area was clean and well supplied, and the staff running the buffet was terrific,

clean fresh new looking. breakfast was pretty good.

place with great staff and an excellent breakfast

kind of outdated , pool was closed

the spa (hot tub) was small but i greatly appreciated it

indoor pool is permanently closed, tiny window in room

stay here often and 9 out of 10 the pool is closed and jacuzzi due to chemical problems or filters this needs to be fixed with proper

location price breakfast gym

the laundromat and gym were nice

plenty of parking - good access if you are pulling a trailer to park hooked up

access to wifi, great air conditioner, and comfortable beds

ll to check not full

fees and charges for room service are not acceptable

chose this hotel for the location and the ev charger

pool was fantastic

the breakfast was a good value.

complementary breakfast & the times that the pool was open

breakfast great! service was professional and friendly.. i will recommend to friends and family!

when hotel is fully booked, kitchen needs additional help.

everyone was friendly loved that breakfast was included and loved that the pool closed late

the free breakfast was great, several choices and well set up

you could hear kids running down the hall, music and the room on top had kids as well n sounded like they were

breakfast was good, but very crowded

quiet, even though we were up against the parking lot

i enjoyed my stay tremendously and the pool was never too busy and could be enjoyed in the most simple setting

i was disappointed with the pool

covid, kitchen, bar, pool, fitness center not open

the parking is a little sketchy, the lot behind the movie theater

pool, bed, new netflix and other internet availabilities on tv.

great location. nice and clean. staff very helpful. pool and gym is open.

great pool and hot tub

pool was clean and relaxing

clean, spacious room. indoor pool.

yes pool and gym was closed

the pool and gym were in disrepair and it was not relayed to me by booking.

the pillows and bed was extremely comfortable. and breakfast was great

gym

convenient, clean, descent breakfast options and great customer service.

great room service

parking is a block away and no valet service. continental breakfast

spa

there was more spa availability, wasn t able to get to it this time but hopefully next time

the gym is a bit too small.

bad actitud the pool was dirty and they say don't have nobody to clean for my y was a bad

rugs, a hole in our door stuffed with toilet paper and duck taped, the lock not working…pool is in a disgusting building…hmmm i could go on

old blanks run down, pool was broken, very

didn't look like the pool was accessible as there was caution tape around the deck leading to it

the pool hadn't been used in years

beautiful and serene, warm decor - has pool, restaurant, bar etc. pet friendly as well :)

pool and restaurant were great

heritage is one stop shopping for hotels spa, tavern, golf course, fire places they out the

and the front desk allowed us to check in early with an upgraded room over looking a creek and golf course with small mountains in the back

beautiful and serene, warm decor - has pool, restaurant, bar etc. pet friendly as well :)

parking is ample

the room was large and clean, pool area was nice, hotel accepts dogs which is huge plus for us, parking is convenient, restaurant was not open due to lockdown, but i know it is very good

so no bath if you have small kids

we enjoyed to the pool and we thought the breakfast was quality and better than better than most hotels we have

they didn't deliver her milk in the morning's room service order though it was clearly marked

was very disappointed that the breakfast was not served by 8am

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

the room design was good with a small kitchen and a sofa bed

breakfast was a highlight.

breakfast spread is very good.

card not working to open the gym

pool, breakfast, your 230-11p young lady was very helpful and friendly

didn't know pool was out of order

the gym is available 24/7 which is convenient when you have a jet lag

the pool and whirlpool tub were very nice and relaxing

if you travel with kinds 12+ they will charge extra for kids breakfast

best location for anyone who has a yale student bar none!

the environment is great for family especially for little kids

excellent laundry facilities - fast dryer which saved us hours

breakfast good and bar area relaxing

coffee bar in lobby and lots of places to sit and study (students taking advantage of relaxed vibes and

the room was small for a couple with 2 kids.

and the bar downstairs is always

public garage is just around the corner but still a bit headache for the family with two small kids

breakfast bar had a small selection and was surprisingly expensive; no validated parking

staff is very nice, hotel bar is great and it is in a great location to restaurants, etc

the gym is not attractive or updated at all

lobby was excellent (although there is no breakfast provided -- it's available to purchase via room service or at the restaurant in the lobby) (+) breakfast room service was delivered on time and was hot and good (-)i still can t figure out if they offer room service. (+) valet parking, lovely large room with comfortable beds and large work space, quick and delicious room service, great complimentary tea and coffee in the morning, and wonderful location within easy (-) no room service despite lobby cafe and restaurant being open for breakfast (-)no additional tissues in room. room service availability was not clear. (-)not much. it was a bit busy, so my room service order was forgotten which was a bit of a bummer. (+) would have been great to enjoy the breakfast but only room service was available (-) no room service, no valet parking, no food delivery to the room at all (-) room service arrived late and without necessary sides and condiments

location, bar atmosphere, food, pet friendly.

the gym was very small and needs some attention for sure

staff vey pleasant breakfast was very fresh

close to rail & buses not far from city centre laundry facilities

the only thing we didn’t like was that we could hear our neighbors that had pretty loud kids.

i didn't like that they claim the gym was open at 5:30am, but they kept level 2 lock until 6:00am on weekdays and 7:00am on weekends

they have a small gym, nice breakfast in the morning, the had free newspapers

nice rooms, nice gym and a really nice atmosphere overall

great gym

good gym, clean rooms and good breakfast options (though not included as an option)

we enjoyed using the gym as well which was well equipped

brand new perfect modern hotel. well equipped gym. nice restourant.

i missed room service- the prefix meals did not meet expectations

no room service; irregular laundry service

events like this, with kids of this age, would be better suited to a different hotel

events like this, with kids of this age, would be better suited to a different hotel

clean and modern feeling and staff all seemed very friendly especially the guy in the bar upstairs from

good to have a full fridge and kitchen

location, cleanliness, smelled amazing, the gym was fantastic.

i loved the kitchen in my room, as well, with good dishes and glassware, espresso machine

the rooftop bar had a knowledgeable bartender and delicious food

gym was better than most hotels

the bar and restaurant were both closed and there is no room service

no room service, old building need modernization.

very unfortunate for the price that the hotel does not offer any type of breakfast offerings or room service

quirky but nice room was spacious with a kitchenette and a sofa, and had a small snack offering in the room which we used as we were

also not being able to do laundry on site same day is a little annoying

guest laundry room works pretty well

guest laundry (washing machine and dryer) available at level 7

was a guest laundry which was useful

we were given early check in, which we appreciated

the staffs are really nice and helpful, there is a small gym opened, the location is good

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

friendly staff. great location. fun bar downstairs where we could watch the world series.

the gym and pool facilities were also very nice and clean

didn’t like that it was kids in the pool with no supervision and no staff said anything about it i couldn’t believe it

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their parents to the point where i’m not sure it was safe

it should have a free breakfast (at least continental) for the price you pay for a stay.

restaurant for dinner and breakfast was very good.

property with pool and gym large comfy king size bed ffidge and ample coffee and tea in room

location, gym, and pool

the gym equipment is out of date and does not work probably

comfort, friendly staff and great breakfast!

accommodated request for early check in and allowed 1hour extension on check out.vwey friendly.

all things to do were closed and took away from experience (spa, gym, ballroom, restaurant)

room was fantastic with a spa bath

good breakfast

we had drinks at the bar which were very good

small but nice bar and restaurant

atmosphere, clean and green interesting story and architecture quiet - nice view bar was comfortable easy

the room was great, the bar was very hospitable, breakfast was ok

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling/room/hot

nothing toilets did not flush! room very musty!! no daily room service

the pool

location and parking would good. the breakfast was adequate.

worth the money, but the pool was closed on sunday

no room service saturday

the pool and the rooms very spacey and very very clean

none of the gym equipment was working

the pool was closed which should have been said when booking -- my granddaughter was

ordered breakfast the first morning but had to ask the front desk clerk to get somebody from the kitchen to replenish the carafes

friendly staff, convenient location, super clean pool, great room for the price, quiet- would stay

my room was not clean by room service

easy parking and room access

parking was easy

i liked the spaciousness of the rooms. the gym the breakfast was substantial and tasty.

the parking are is tight for larger vehicles.

a safety bar in the tub area.

fact you indoor pool, plus bar breakfast you had vegan options

clean rooms, nice pool, friendly staff.

kids loved the pool area

the rooms was clean the pool stayed open until 11pm check out wasn't until 12pm

loved the breakfast options and best of all were the awesome showerheads

the free shuttle to walmart

clean, updated, free breakfast, room had extras like kitchen area.

were was very clean and spacious, breakfast was great, pool was clean

loved the kitchenette in the room