my only complaint was that we would have had to walk outside to go to the indoor pool and in november that wasn't happening

the breakfast was cheap and nasty… if they did better on that this would be the perfect hotel.

the price the breakfast was sufficient

no pool in building and breakfast was not that great

spacious room and all the amenities both at the gym, nice breakfast and the room were all throughly enjoyed

gym, pool and bar area

beautiful hotel. great bar and restaurant!

we appreciate in particular the facilities: access to pool, gym, and restaurant, all in one location

parking lot is far from the front of the hotel so a hike to get to car and bike every day

exposed as family to sexual acts by others in the pool and hot tub area

the room service attendants were very friendly in passing

the kitchenette was very workable

easy to find, safe, ample parking

breakfast was good with a nice variety to meet different ages taste and wants

the cute little kitchen and nice big shower

parking lot needs a replacement and maybe some fencing

for dining, i would recommend que whiskey kitchen just across the parking lot for guests who like good whiskeys and pretty good barbecue

was no breakfast due to covid, but i did have a good cup of coffee in my room

breakfast could offer a little more variety.

location easy to access. clean parking lot and maintain ed appearance

to go items at breakfast good selection

requested early check in and it was honored, very much appreciated

cleanest room i've stayed on n all year. breakfast was hot and delicious!

i was there with my family including yound kids and i ensured that they weren't loud

room was very clean, breakfast area was spotless, food was great

breakfast was delish, evening food was great too

i booked two rooms for my husband, myself and the kids

kids allowed alone in pool

the cleanliness, the friendly staff, the breakfast and the location with all excellent

rented this room just to use the pool and have a little family fun and the pool was great

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

pool was not working.

very clean nice size pool for the kids and the breakfast was great

was no one at the checkout desk and i asked on of your employees who was setting up breakfast for help

room & breakfast

she gave no information regarding, time of breakfast or pool open to close times

pool

the gym equipment was good too (not a huge space, but quality)

bed was comfy, mini suite was perfect! breakfast was great! gym facilities were great!

the complimentary breakfast is good

the staff was kind and allowed us a 1 hour early check in

easy parking and good

breakfast was very good nice selection, with make your own waffles!

we reserved this place specifically for the location and the pool for the kids

to figure out how to get room service

my kids out for the night, they really enjoyed the pool and i was over all very happy with the

the surprising (for a holiday inn) availability of a very nice bar with food menu was really excellent

dirty carpets with gym on

my kids enjoyed the pool very much and the complete staff was very friendly and attentive the whole time

to the pool and the floor was very wet and slippery

kids loved christmas decorations and crafts

and kitchen staff

the set up of rooms with convenience and comfort of a kitchen, living area, bedroom and

everything was perfect for my kids and i.

and of course there were other people there but i was the only one to have a complaint that my kids were too loud not cool

however if you choose to do laundry the hotel does not provide required change to use their

they also allowed these kids to ride their bikes up and

the ppl next to me and asked for another room they were just loud and screaming they had little kids

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

it was a spacious room. comfortable for my kids.

clean efficient check in and out, bar personnel delivered food hot fresh and quickly

i had my grandkids with me and these older kids were swearing and jumping in safely

laundry room was clean

staff is friendly and helpful the gym is small but for a short stay more than adequate

staff at the bar was so welcoming and nice that we ended up staying a little longer than planned just hanging

comfy bed and room. great location. free parking.

i think the bistro was falsely advertised along with the pool

the food bar soso

no breakfast, no pool & no fitness center ud83dude1e

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro was too salty there was no

breakfast not available...staff were personable....friendly and extremely helpful.heh

breakfast was wonderful. lots of options

room was clean and nice. breakfast was fantastic. so many choices

unkept lady sleeping in laundry room

it was very clean and professional wonderful continental breakfast

husband said breakfast was great too

breakfast customer service clean room pool was fun

nice pool great staff good value

excellent room breakfast all good

however maids and kitchen personnel were friendly and helpful

the back side of the hotel days inn berlin turnpike has a clean pool and a small gym with breakfast included

the back side of the hotel days inn berlin turnpike has a clean pool and a small gym with breakfast included

the back side of the hotel days inn berlin turnpike has a clean pool and a small gym with breakfast included

the pool was beautiful and warm

breakfast was good - coffee was better - close to great restaurant!

the pool was closed and they dont change the towels

parking lot kind of a mess

guest above us 3rd floor had many kids running around had hardly any sleep maybe the hotel can place guest with children on the 1st

although i prefer waffles they had a pancake machine that unfortunately wasn't working though a kitchen staff member worked diligently to try and fix

was very friendly it was my 6 yr olds little pool party and the gentleman at the desk brought the kids warm cookies to have

breakfast offerings were limited

rest was closed - no room service when we arrived at 9:45pm

breakfast included in the rate was great to have

nothing except no tea at the coffee bar or in room

beautiful grounds, charmingly decorated, pool surrounded by gorgeous tall trees.

was very disappointed that the breakfast was not served by 8am

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

breakfast was a highlight.

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a ski

the room in the facility were clean and the breakfast provided is wonderful

breakfast was terrific - nice hot meal with variety and good coffee

gym closed early. just missing a pool!

less than 10 min to the gym and only 15 min from brownstone

breakfast could of been better

pool was open which was a nice touch, but unfortunately it was very cold and unpleasant so our half

only thing was the pool

pool was empty and always available for the kids

place with great staff and an excellent breakfast

only laundry was broken but accepted money

parking is a block away and no valet service. continental breakfast

the gym was closed and the breakfast bar was meh.

coffee is always available in the lobby, free breakfast was tasty and the spa is beautiful and gym is great w free water bottles and chilled towels

hotel is in a good location with friendly staff, valet parking, complementary breakfast and large, clean rooms

gym was super nice and had a lot of equipment

staff members disrespected me in front of my kids swearing knocking on the door very rude never

no free breakfast for the kids.

i loved the pool. the rooms were clean and the bed was very comfortable.

everything pool people location over all beautiful place going back very soon

the pool

walls and sealing, we could hear someone above walking around all night long, kids crying hallway, and a refrigerator in the room was so loud

being given breakfast.

really don't have anything to say i like everything about it you know breakfast is great but at least they served coffee and snacks other than that no they're absolutely

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

i like that there was a guest laundry facility on site

only thing i didn’t like was the gym

smell all through the hotel smoking smell. very noisy. gym was outdated.

friendly, helpful front desk staff helped with directions to a sports bar and a grocery

the staff here are great. breakfast is standard. parking and restaurants are convenient.

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

there was a flat screen tv with cable and wifi

/ manager thinks it's ok to park their car right in front of lower level rooms, using 2 parking spots right in front of the building rather than making it available for guests

easy access from nearby parking

tons of places to eat, coffee and breakfast place right next door

continental breakfast was great plus swimming pool

they had a decent selection for breakfast

easy access, parking

was good except for the breakfast

near highways and one thing weekends breakfast should stay open till ten am

good customer service clean room, clean towels, and clean bed linens :) parking breakfast started early

pool to small

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the premises when i asked where it was i was told there was none

everyone was so nice and the breakfast was wonderful

new hotel. very nice. modern+fresh. breakfast was minimal, but ok due to covid.

nice pool, spacious room

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

loved the breakfast

lovely location. staff very courteous and efficient. breakfast was delicious

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

breakfast had a lot to offer and the location worked out very well for us!!

great the room was clean and comfortable woke ups in the morning to a nice bagel fruit and yogurt breakfast and checked out by 11am it was a great stay thank you for having us and keeping the place

breakfast was not good.

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in the

staff was so friendly and helpful. breakfast was hot and fresh at all times.

great amenities! great free breakfast! clean! spacious room!

room was fantastic with a spa bath

the breakfast was also wonderful

the breakfast was very nice with extensive pastries as well as eggs cooked to order, potatoes, sausage,

nice room with spa bath

the room the breakfast were all perfect

gym

in breakfast if can replace egg and ham with just egg

the gym is not good the machine are not perfect condition some machine plastic found damaged.

the pool and gym were in disrepair and it was not relayed to me by booking.

the only thing we didn’t like was that we could hear our neighbors that had pretty loud kids.

close to rail & buses not far from city centre laundry facilities

great time, only downside is 12pm check out with no early check in option if they are full

breakfast nice, with eggs and sausages

even the kids mentioned the smell right away

no room service, old building need modernization.

appropriate restaurant availability and then no room service meant we needed to g out to eat

good location downtown. nice design and good bed. good wifi.

they closed the bar down at 1130

room service answering was random,

service, room was top clean, breakfast was great

staff was soo friendly and the pool was nice

the breakfast was great! management was very helpful and accommodating.

rooms, bed, gym

i wish the pool were open. the gym was tricky for me to work the equipment by myself.

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it was very clean an neat

skilled at efficiently handling any questions or concerns (i had not booked the room option e the breakfast as i intended and staff quickly made the changes and i was good to

location, gym, and pool

why charge for the breakfast when it should be free for all guest that stays at the hotel.

the pool and gym

there had to be 50 kids and 30 adults in pool area at all times

bar has a crummy wine list and mediocre snacks

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

food options were too highend if traveling with kids

staff were great and the restaurant and bar were amazing

building, easy access and parking, ev charger on-premises, own restaurant, friendly staff

location was great. hotel had lots of character and parking seemed ssecure.

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

didn t really matter to me, but i don t think there s an on site pool or gym

but it s obviously more of a bed and breakfast than chain hotel

a grab bar would have helped immensely

bar had draft beer assortment along with bottled

had a family medical emergency and they gave use late check out upon request

carpets were clean, the gym was newly renovated and nice; it felt clean

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

breakfast was a nice

tea in room wasn't replenished the second day and kitchen items weren't washed

location, kitchener, laundry facilities and staff

nice kitchen area and good layout/size for our family of four.

was good, gym facility was pleasing, the peloton bike was a great bonus, room was

were there for a conference and parking was tight but they had a shuttle for those who didn t get in the parking lot but not

room service

i loved the room service!

the wifi was free and the room had a mini fridge and a k cup machine

the room was great the bed was very comfortable we ordered room service it was excellent food

clean room and the pool was great!

pool, breakfast

staff is always professional, the comfortable bed, loved the heated pool and the delicious breakfast

other guests littered the parking lot! staff handled it as fast as they could though!

for a weeknight, the breakfast was disappointing, bar hour was short-lived for those who have a difficult time winding down from traveling to the

we liked the pool, exercise room and tavern.

and the front desk allowed us to check in early with an upgraded room over looking a creek and golf course with small mountains in the back

the pool great as usual

heritage is one stop shopping for hotels spa, tavern, golf course, fire places they out the

we wanted to hit the jacuzzi after our massages but didn't realize it was in the gym and shared by the other hotel guests not just the spa guests

space of rooms and the bar and food were good

complimentary breakfast

everything good rooms great pool.

friendly professional staff and spacious rooms with full kitchen

have the bar open all day. provide a wider range of food for lunch and dinner.

me in and suggested dropping my rental car so they could return me to the hotel for the night and shuttle me to the airport in the morning

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

too much to like - shuttle was unavailable to airport - which is why i booked this location

too much to like - shuttle was unavailable to airport - which is why i booked this location

it's worth the money if you have business locally, in house bar and restaurant

the bar and restaurant area

the hotel also boasts a fitness center and a convenience store for added convenience

was woken up at 6am to kids screaming & running up and down the halls

wish pool was bigger as it was filled with kids

front desk staff, staff at the bar area, room was and overall experience was great.

free shuttle to the airport and convenient breakfast place

i liked that the shuttle service was available to and from the airport

i like the shuttle driver ozzie

i hated the coffee and no free breakfast.

no free breakfast

/pool combo was spectacular for adults/kids

jacuzzi and pool amazing

nice room, great breakfast. thankful for the shuttle to the airport.

clean, attractive, well located, good shuttle service

breakfast is a nice concept for early morning travelers was a disappointment especially considering