friendly with a beautiful salt water pool and immaculate gardens

pool water temperature wasn't warm enough for the kids and event adults

spacious room with amenities (kitchen). ease of check in/out

really enjoyed having a room with kitchen

beds were to firm for my husband and kids, but some people including my self might like that

was there for a wedding and very much appreciated having an early check in to be able to get ready comfortably, feel secure in the storage of my personal

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both large and

spa bath could have been bigger.

location was excellent for our purposes and the rooms were clean and available for early check in when we requested it

of the renovations the breakfast room was very small and the selection minimal

fully stocked selection and fruit would have been a nice option for the kids playing sports

gym was very small with limited equipment

the lack of working equipment in the gym was a huge disappointment, and the work-out room didn't have any air-conditioning

no kitchen or coffee in the room.

clean and well-maintained, and the amenities were a nice bonus—we especially appreciated the gym

clean, great service, nice pool and workout facility

the added bonus was the pool/hot tub and slide

gym was lovey and rooms were very clean

excellent continental breakfast!

kids loved the cinnamon buns

hotel has clean room, a great breakfast bar, coffee was available 24hours a day, and the indoor pool was great for family with kids

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

very accommodating for early check in and late check out, due to my work schedule

yet the pool /gym etc is all still closed just dose not seem fair

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

laundry has no soap available and you have to pay 10 bucks to do one load of washing

on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

late check out was allowed. i got stuck at breakfast longer than check out

friendly staff, clean rooms, good breakfast

the included breakfast suited our needs as well

breakfast was excellent, variety of foods, comfortable bed, love the hardwood floor

need renovation. laundry room was so dirty and old . rooms also need renovation .

staff were great and the rooms were spacious especially for guests with kids.

not enough parking , and need more staff at front desk for check in

conveniently close to golf course.

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

clean free breakfast parking internet

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

everything! beach, furnishings, breakfast, staff, pool, jacuzzi, sauna!!!

my kids loved the pool

kids had fun

the surrounding town is quite nice. our kids enjoyed playing in the pool and hot tub.

we have 3 kids (6, 4 and 2 yo) and they all had a blast

there are also laundry facilities, a swimming pool, and breakfast served daily between 7 and 10 am

breakfast arrangements were excellent

the spa bath was not accesible for my wife

could use a laundry bag in rooms

breakfast was great lots of choices

they have a movie theatre downstairs as well as a spa

no wifi in our room

satisfy all your wifi needs before you arrive!

no wifi in part of the house but accessible on main floor

was no wifi in the section of the b&b where i stayed however a few short steps down the stairs and i was

option to have dinner or room service at hotel

excellent wifi coverage with good speed capability

to covid the pool and gym were not available

good breakfast

we arrived late so it was a bit hard to find a parking spot but we found one at the end

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7 minute drive) free coffee

the pool was super warm!

the tv was large and the pool was alright

but neglected, no towels in the gym, paper towels had run out and weren't replaced, clock had stopped

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7

it's got a nice pool area if traveling with kids

breakfast options were great not far from downtown barrie friendl staff

quick check in and check out. good breakfast. very clean. friendly staff.

great location excellent breakfast television channels were great pool was small but

breakfast could have been a little better with some more variety

loved having a balcony. the bed was very comfortable. loved that there was a pool and a hot tub

gym

the gym was awful. all brokengym

most of the gym equipment was out of order

really enjoyed the pool

coffee was hot at the breakfast, made my day

breakfast was excellent, hot and tasty

facility was old gym equipment didn’t work well and very small, no pool, breakfast area was very small to accommodate guest

breakfast every morning. i'm ok with the environmental savings in terms of laundry service.

kids running and yelling in hallways till midnight

this hotel was the lowest priced yet had swimming pool, gym with towels and water and very comfortable room

the breakfast had variety and the pool, although small, was warm and cozy

breakfast was awesome, room was very clean and comfortable

breakfast was good and ready for 6am when

the staff was great. i loved the morning breakfast bags they offer as we had to rush out.

visited front desk numerous times, to arrange laundry, taxi, computer access,

nice size room. lots of parking. good wifi.

nothing for kids to consume

rooms were clean as well as the bathrooms basement had a good space for the kids to hang out

only thing missing was the pool and the gym was very small

everythibg was clean, breakfast was gret and the staff was friemdly.

laundry room, pancakes for breakfast, breakfast generally, wifi.

the laundry facility is limited to only one washer and only one dryer

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

was clean and had a nice gym and pool

big spacious room, pool and gym

staff, clean pool area, good food and bar was nice

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

hallways were dirty, kids playing in hallway

nice motel and rooms, nice gym and pool

i had forgot to check the box that i was traveling with my three kids

food, crave restaurant really good we ordered room service once

make up room service everyday even though it is included, we asked for it and though the operator promised

being a single mom with three kids the only thing of our whole trip that i was extremely looking forward to was the hot tub and i

of the club member took up the whirlpool for over an hr we gave up waiting for a turn there is no ramps to bring baggae carts in

with small kids it was difficult to get ready for business meetings in early morning without waking the little

no included breakfast

restaurant bar on site

the breakfast was better then expected. room service was fast

pretty much everything. staff were great especially the dining & bar staff.

it was amazing. nice atmosphere. enjoyed the inside pool.

there was a starbucks and bar near the lobby, staff was very helpful and friendly

room service was very affordable

everything else was quite good. there were a lot of family gatherings for kids to use the pool.

parking was an issue because of this which meant we had to

breakfast was great, pool was fun and the rooms were big and clean.

i never used the amenities however, the pool was open for private use of a half hour

complained that spa was filthy

didn't appreciate all the kids running thru the halls and the adults drinking in the halls

i got stuck in the elevator and i couldn t watch movies because the wifi doesn t work for the ps4 or other systems

hotel accommodated early check in and late check out which was very appreciated

price was great, pool was open nice and early

eggs, sausages, waffles, muffins, toast/ bagels, apples etc (all the basics) we did not use the pool, but it looked nice

was very comfy; breakfast offered a nice selection and we liked being close to the freeway to continue our

the front desk staff was very friendly. the continental breakfast was better then expected

nice gym and pool area, good breakfast.

the gym could be better

breakfast was great value and very good.

pool and gym area was clean

the bar and restaurant hours terrible

location, the people! the breakfast ladies were the happiest and super friendly

the kitchen staff were very kind and ensured everything ran smoothly

kitchen staff was quick to smile and very accommodating the breakfast was very good and the eating

double room pool. spa nice breakfast

room has a bed in main living area and a separate bedroom; includes kitchen, small table and desk

kids would have enjoyed a slightly bigger pool, but no complaints

the pool is pretty small, but the gym was pretty nice

pool area, reasonable price and location

my room pass didn't work when i went back to my room with my daughter from the swimming pool

the whirlpool in out room. balcony.

we had two young kids who had a few stuffed animals they brought along on our trip

the hotel was so clean, the pool & hot tub were great & breakfast

friendly staff, fits to family of five, good breakfast.

bachelor suite is the right size for me and it s comfortable and i enjoy the swimming pool but wish the hot tub works

very cozy spot for breakfast

the gym was spectacular

wifi. sofa bed not very comfortable.

will be fantastic once the reno on the restaurant pool and gym are complete

lovely pool and gym

like in the old days, you can even have room service

breakfast was great kids loved it

exercise room is in same room as laundry facilities

staff fresh free breakfast pet friendly amenities free parking and free wi-fi the room has kitchen that allows you to cook and store your food if you're on a longer stay

our kids were so excited to have their own room that my hubby and i actually had alone time haha

clean and spacious rooms with fully equipped kitchen

only negative thing is there s no room service because of covid and we have to go reception desk for extra towels, coffee cups and

the pool is large et hot, kids like it

there was no room service and we stayed for 3 days. expectations were not set while checking in

there is also free parking and wifi included

we were not able to use the pool but had some great meals via room service

and that we couldn’t hear all the hockey kids that were staying there

not with kids

breakfast was good and the staff were friendly and helpful

coffee is not good, from both the bar and the room service

shorter queues at check in. laundry facilities per your sheet in the room, not

nice and helpful staff, very clean, great breakfast , conveniently located, just a short ride to downtown toronto and cosa loma

breakfast included

gym was small but had basics for workout

the availability of ev chargers.

shower curtain reeked like an unwashed gym towel.

swimming pool, free parking, gym room, business center with free printing

wifi was slow pillows were bad

complimentary breakfast and coffee

the hotel has gym and swimming pool, elevator

hotel is probably spending hundreds of dollars on cleanliness, toiletries, mattresses, cutlery, gym, pool etc

room, pool, service

pool was very nice fun for the kids

swimming pool and spa

room service as prompt and

very limited selection of food/snacks if you check in after room service restaurant closes

pool was nice but there were no towels, thankfully the front desk had some

easy access directory off the 400 with very decent breakfast and a pool!

very clean good breakfast and very friendly staff

easy access directory off the 400 with very decent breakfast and a pool!

clean, no carpets, renovated, has a pool, great location, affordable

hotel was very clean, kids loved the pool

complaint i would have is the bar food menu, i find it to be extremely pricey and it's quite slow (since there was only 1 girl

of options for breakfast; confections in the lobby; coffee; restaurant food was good; lovely beds/linens

friendly customer service and the accommodation for late check out

breakfast and cleanliness.

they were not very friendly when we walked in and when we asked for a late check-out they were giving us attitude

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

breakfast was delicious

clean, great breakfast, friendly service!

light dinner included. great breakfast

laundry on sight, outdoor picnic area and grill free parking. very accommodating.

laundry was a minimum $10 and we only did 1 small load

wifi and large rooms. coin laundry machines staff

laundry in building

good laundry facilities

pretty clean and organized.. the room service quite fast.

much of the gym equipment was broken and unable to be used

the room was nice and big the kids loved it.

no pool and variety in breakfast for kids like pancakes

don't have cash for the machine there's no way to have a bottle of water in the night when the bar is closed

our kids had lots of fun and it was close to wonderland

no restaurant and no towels at the pool

suites are spacious and there is ample room in the kitchen to operate

the kids loved it immensely

booked a two bedroom suite so my father could stay with my husband, myself, and our two kids

gym in the basement is basic with a few dumbbells and running/cross trainer etc

location, well kept, loved that this location had a gym and a pool

room service - had to go pick up due to covid for safety, but person we picked up from was not

near supermarket, various food they have swimming pool, fitness room, laundry room and free wifi of course

very good breakfast

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

the smell got so bad i had to pack my kids up in the middle of the night and find a new hotel

pool and hot tub and gym provided a nice break and generally it was clean and well maintained

you will need when you go on vacation planed or unplanned vacations clean quiet place nice gym and

the pool was filthy and the hot tub did not work, it just ran hot water.

the breakfast bar was lovely, with different options every morning. the kids enjoyed the pool.

is small - gym is under equipped although there is space - long waiting periods for elevator

breakfast comfy bed helpful staff

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

maybe a basketball hoop in the pool for kids.

the pool was awesome, the tiles around the pool were extremely slippery

that this is a huge deal but the pool area had no whirlpool or sauna

we didn't have time to swim in the pool. :-)

the breakfast was very good with warm dishes a d a variety of fruit. the kitchen was a plus.

breakfast was eclectic but also tasty

it was very clean and love that it included breakfast and laundry services

not enough space and chairs, tables for breakfast sometimes

i am happy with location, working staff, parking , and delicious breakfast

the full kitchen and the comfortable sectional were a very nice surprise

modern facility, breakfast was great - plenty of options, extremely clean, quiet

were upgraded to a suite with kitchen

kitchenette (cooktop, dishwasher, fridge); layout of the room; big windows in the room; outdoor

kitchen is well equipped

pool

breakfast was quick and a great way to start the

kids loved the pool and hot tub

excellent and the gentleman running the breakfast was wonderful and fabulous at his job!!

breakfast was good. comfortable beds.

401 staff extremly friendly & helpful fantastic hours for pool, gym & restaraunt free parking & wifi

swimming pool coffee room people small refrigerator table in a room.

the hotel was nice and clean and had a great pool

laundry facilities for guest use were a welcome bonus during our extensive trip

they kept the pool restaurant and gym open

ev chargers in the parking lot were easily accessible and easy to use

noisy with a ton of kids staying

as always to have a laundry and gym on site when travelling for multiple weeks

the in-house laundromat is very handy for our long stay, and the gym, which is not that big, was well equipped

swimming pool wasn’t in service, one of the main points for booking, there were kids running up and down the corridors at night and the air outside full of dust from the

i received a drink certificate for the bar

the wifi did not work, making it impossible to complete some work

i stayed 3 weeks at the hotel, on 3 separate occasions, i told 3 separate staffs that the gym treadmill had a loose belt, the fire extinguisher was expired and that the first aid kit had

fact the swimming pool was shut was a bit of a bummer for my son but it was only a minor

am accor platinum) which we used in trio when we had dinner

think there should be eggs included in the breakfast menu; it would be actually ideal, if striving for perfection

continental breakfast was not great. room is just too hot

laundry

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

was burned very severely in the lobby after getting a cup of very hot water from the kitchen staff

i like the early check in upon request

late check out extended free parking

the facility's are cloused like gym, pool, restaurant and tennis field

the lobby is very nice with some areas for lounging, a full bar and restaurant

the breakfast had a decent price

the restaurants were not open and there was no room service. i guess this was due to covid .

room service did not respond to refresh sign 2 days

always nice to get a hot breakfast

excellent hot breakfast, comfortable beds, nice-sized pool, only a mile from the subway station

laundry

this was perfect, the breakfast was incroyable and the room just perfect!

great facilities, room and breakfast. just what we needed.

also had noise from the laundry facility early in the morning

everything and the breakfast was absolutely amazing.

loud staff all night room was above laundry room

laundry is

they dont have laundry service or even a room

breakfast gym clerk put me in a top floor corner room, after i asked, very quiet. shower is nice

the shuttle service and the friendly welcome went enter the hotel thanks

location near the airport and casino

bacon and no beans the breakfast sausages are salty and not sure it's meat breakfast needs some help like

manager went put of his way to help us find missing cell phone on another hotel's shuttle bus

called to get a late check out in the morning around 1135, after inquiring about it he asked if i was gonna have

very clean and in a great location. the pools were both big hits with my kids.

late check out

gym and room service

the pools are great for kids

the room was very spacious and the pool was great as well

room, comfortable beds, well furnished, modern bathroom, fridge, coffee machine, good airport shuttle, friendly staff

excellent pool. good gym.

i also didn't like no breakfast and felt cost of perkins was high

bed was comfy, bathroom was small, the pool was nice for the kids

adults and 2 kids in a king size

jaccuzi and pool were grand, sauna was a joke sadly but im from finland, so

late check out and quiet floor.

breakfast was great

comfy, convenient, reliable shuttle service to airport, love the shampoo, conditioner, etc

a kitchen oven to cook on and a table to sit at and play cards on with friends was awesome

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

the room/suite had everything (full kitchen) which was very practical.

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

we use the basket ball court and pool that was an excellent unexpected bonus

it has few restaurants, including a bar that serves food until 12:00am which was very convenient

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very clean, beds were comfortable, the amenities were great

free shuttle was perfect

i like the breakfast, big cozy lobby and the pool

wifi was rather slow, not good if you need to have a video meeting during your stay

my suit jacked when i left the hotel--called the room service manager who helped me to send it back to me nicely and promptly

they also provided room service incredibly fast

pool, parking is charged, wifi was mediocre

the shuttle service to the airport was on time and efficient

if you can show the cost of breakfast on booking

didn t have breakfast there but did get a glass of juice and it looked ok

breakfast was not the best. few options available. parking is very expensive.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

no free parking within the property and quite pricey daily rate without breakfast

went here straight from the airport at 8 am on a saturday and asked for an early check in so we could catch some sleep and recuperate our energy

staff ms cavel is awesome she remembered my kids from last year and that made them feel welcomed and special

spacious room, clean & friendly staff. airport shuttle an added bonus

and accommodating, great location, wifi was good so my kid could game out on fortnite

no room service when we asked for some wine glasses.

conference center, the attentions, the bar & restaurant are very nice, internet works very well and they have airport

from the front desk, the concierges, the breakfast team, coffee bar everybody was great, helpful, welcoming enthusiastic

breakfast was amazing

michael at the concierge desk and gizell in the bar was so friendly and helpful

we also try and get breakfast included in the price as the buffet is well worth it

location for us. staff were very efficient both checking in/out. bar staff too.

breakfast was delicious, shame had no time to check the gym and pool

to leave our cases with reception once checked out but still make use of the hotel spa, pool, gym and all other facilities and the staff were just so friendly and accommodating

the place is beautiful, i wanted a place with bar and dining, pool was great!

the laundry out of service

shuttle service was excellent, reception team were welcoming and friendly as were the bar and

how clean and quiet it was. pool was amazing nice and clean.

got a family room ( two adults and 2 kids) and breakfast was included

staff is amazing starting from the shuttle bus, to the receptionist, the waiters and all the team

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

the location and convenience of shuttle service to the airport with reasonable rates.

pool had a scum line around the surface where kids had written in it with

pool had a scum line around the surface where kids had written in it with

restaurant was good and check-in and dining staff were so friendly and patient with my kids

pool was not available saturday night

beds, warm cookies, comfy duvet, bottled water, on site restaurant, close to the airport, late check out

ordered room service the first night and they were out of naan bread that came with my turkey sandwich

they didn't have the amazing cookies as usual, since the kitchen is closed, which is understandable

i was really only there to sleep, so i didn't bother using the wifi

in was not as helpful as previously - not as welcoming and not giving clear instructions on the wifi as we had previously had problems with connecting

clean and good room service

also we were on the same floor as a group of disruptive guests who allowed their kids to play hockey in the hallway which was very noisy and we had to keep walking through their

air conditioning wasn t the best in the gym

excellent staff service, clean and tidy room, great breakfast ;)

the food in the restaurant was very limited and no room service

sadly, no local restaurant for breakfast.

the airport shuttle driver to the checkout guy, the staff were excellent, friendly and courteous,

wifi

wifi very slow, room not very clean

the breakfast was good

good wifi

convenient to the airport, very helpful staff, food was good, gym also good.

the staff went out of their way to ensure our two young kids were entertained and enjoying their stay

ordered room service in the am and it was quick and delicious

beds, cleaning, room service

restaurant - good staff / service gym / pool

the gym has equipment thats broken. the steam room did not work. so the facilities are poor.

when i asked him to confirm that room service is offered

we got an early check-in and late check out

the extra facilities were excellent; a decent sized gym for a hotel, a good sized swimming pool for a hotel, a sauna

breakfast was excellent, room big and clean and very helpful staff.

nothing the gym was nice and the staff were great

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

specifically chose this location because i was with my kids and i needed a suite with a separate bedroom

location close to toronto airport with great free shuttle service

cafe boulard has a delicious lunch menu and room service for breakfast was fast and very good

the gym is impressive and fully equipped

temporary gym is poor.

staff are so helpful and friendly rooms really comfortable room service excellent

breakfast was delicious with exceptional service one day and good service the next.