i was told the pool was open, but it was closed when i tried to use it.

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

the wifi coverage is sometimes not stable in the room.

wifi much improved from previous stay

the facilities were old, some gym equipment not working, housekeeping not consistent

i like the early check in upon request

late check out extended free parking

gym is to small

plus the free hot breakfast was amazing

breakfast could have been a little better, but other than that, it was an amazing place

the gym being open 24hr amazing, and laundry is free

there’s a small gym and a pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

the pool is pretty small, but the gym was pretty nice

rooms spacious and spa was excellent flexible could bring your own food

people not respecting the no diving sign in the pool

we never used pool so i can't comment on it but i

pools was very cleans, kids loved it

desk was always friendly and so helpful, even had easter treats for the kids

nice big room. hot breakfast included. prompt service. clean. free parking.

pools was very cleans, kids loved it

breakfast buffet had a great selection

my kids loved having 3 pools to choose from

restaurant was not open when the kids were hungry

room was spacious, had a kitchen area

personal care ie: outdoor pool service, hot tub, steam room

the gym is massive.

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

the food in the restaurant for kids better selections and lower prices

there was a convention which made the facility quite busy and hectic when traveling with kids

there was a starbucks and bar near the lobby, staff was very helpful and friendly

was expensive, and bar service was poor

enjoyed the pool and gym during our stay

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

i did not have breakfast

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

the breakfast was not to my expectations.

exceptionally clean and well maintained. friendly staff. great breakfast included .

the pool area is not big but comfortable and clean

all the space & the spa tub

eggs at breakfast could have been better prepared but the rest of the breakfast was fine

very neat and luv the mini kitchen

is small - gym is under equipped although there is space - long waiting periods for elevator

room was big enough to accommodate everyone plus an added bonus of a mini kitchen to cook meals

room is clean and it has all the stuff you need in the kitchen if you don’t want to buy food outside

friendly staff, clean rooms and well maintained pool. my kids love it!

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

there’s a pool and gym

the gym and sitting area downstairs was huge

that this is a huge deal but the pool area had no whirlpool or sauna

cramped! fitness room.

the staff is very friendly, the food at bar and grill is excellent

pool and fitness place

room was comfortable, was great to have laundry facilities. free parking and internet was great.

good wifi and location. very clean.

free wifi sucks

free parking and free wifi

everything and the fact that they were able to accommodate my late check out.

i like bathing in the pool the water was so warm and nice

time, we got a very spacious unit with a king bed and a sofa bed perfect for staying with my kids

nice modern, clean room, staff very friendly, free parking/modest continental breakfast

think there should be eggs included in the breakfast menu; it would be actually ideal, if striving for perfection

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

noisy, far from the center and breakfast not good

but the breakfast makes up for it and there is different locations nearby to eat from

also the breakfast in the morning was very delicious

location, food offered at breakfast, pool and gym.

quite stay. breakfast was fresh.

the breakfast was good and the room was great

shower curtain reeked like an unwashed gym towel.

the gym could use a few more machines and upgrades

friendly staff. nice pool. loved being on the first floor for the kids to swim.

free parking and breakfast and pool and suites with a separate door and living room!

friendly staff, comfortable room with a full kitchen, would be perfect for a long term stay

from free parking to laundry fasciitis

outdoor heated pool, gym , tennis court

chicken sausages for breakfast were awful

in addition, there is no laundry services during our stay too

a lot of machinery noises

only concern, need room service asap and rooms are closed to elevators

nice size room. lots of parking. good wifi.

the wifi is very good, beds are comfortable and the hotel is quiet

water in some of the parking space s

the staff were very helpful great laundry facilities

weak breakfast.

parking excellent staff very helpful courteous the facility was amazing

loved the spa bath the tv clean room comfy cozy bed and how they kindly gave us an extra hour to stay because

we did not try the pool or gym so could not comment

they have a swimming pool, gym and a restaurant

i also ordered room service for food

gym had good workout machines and it was available 24/7

breakfast in the morning was on the house and a great layout

pool and gym are

clean room with all necessary items for bathrooms and kitchen the most comfortable mattresses (clearly new) and soft sheets and pillows

the rooms are very neat and i had fun using the spa and gym

the kids liked the pool and thought the elevator was super cool

like i had to make appointment to use the pool didn't like where it's situated al little concern there were no security at the back

sizable rooms, all amenities are functional including indoor pool and nicely equipped large gym

the place was clean and spotless; we got a beautifully furnished suite with a full kitchen, 1

the room was incredible. nice to have a full kitchen and separate bedroom too.

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

pool was so warm and relaxing

walking to pool close to lobby

fact that i had acces to the gym and the swiming opool every evening. breakfest opening

the pool is a little cold

of 5, 3 kids, booked before our day at ripleys

we came just to have a night away from the stress of work life and kids

the best $6 i ve spent on breakfast..

had to change room at 12 am really not convenient since the kids were already sleeping

free wifi and parking

washroom. tv. up to date technology. location is great. room service was good.

swimming pool and spa

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when they were only listed as guests at booking, told they had to call to change name on

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

the staff at bar is not friendly at all so disappointed

great breakfast, comfy beds, accommodating staff. excellently overall.

requested a late check out and they accommodated graciously

breakfast was delicious

clean, great breakfast, friendly service!

just laundry, washing machine broke or wasn’t functioning properly while i was there

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

kids running up and down the hallway slamming doors at 7am

spacious rooms and great spa suite.

in from a long and exhausting day, i tried to order some wine to have with my dinner but the bar was closed

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast (which had decent food options),

location the front desk staff were so happy attentive and helpful and the bar staff in the lounge were so happy and attentive

staff and great pool for kids

cleaner gym area.

pool was a nice touch but small so once a few kids came in it was difficult to truly enjoy, i suggest adding a hot tub

staff, clean pool area, good food and bar was nice

i have 2 kids stuff::: sorry

friendly staff, clean rooms, good breakfast

missing: free laundry machine; no drinking water in the room;

breakfast was great, my kids approved

spacious car park for my cargo

the kids loved it. great breakfast!

although i enjoy the gym being open 24/7 it could use a facelift.

best quality and milk is not served hot

they even give my kids some toys and chocolates

pool is kinda cloudy

decent room great breakfast

breakfast was great

peaceful environment, nice breakfast, comfortable beds

as always to have a laundry and gym on site when travelling for multiple weeks

kids running in hallways all day

kitchen and bar should close late or even 24hours service should be available

very clean, friendly staff, guest laundry

wifi, breakfast, free parking

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer periods

hotel good facilities in room including microwave and fridge nice pool and adequate gym location fairly central very friendly and helpful staff at reception especially

complete kitchen

not enough space and chairs, tables for breakfast sometimes

breakfast was eclectic but also tasty

the breakfast was very good with warm dishes a d a variety of fruit. the kitchen was a plus.

the breakfast was great

upgrade your internet/wifi connection

sort of bothers us that we have to pay for parking. wifi could be stronger

bed, big room and great room service

next door kept slamming their door, but there is really nothing the hotel can do about that when kids are involved

very clean, the option for late check out was great and beds were comfortable.

the kids were treated with toys on the day we arrived and when we got to the room there were cute

cafe boulard has a delicious lunch menu and room service for breakfast was fast and very good

other guests whether i have seen snow before was rather rude and a child being sick in the only pool available to hotel

reakfast and dinner) was fantastic

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

the bar area was fun.

beautiful decor and large rooms restaurant bar on site boutique hotel

attention to detail from decor to service. lighting speed room service.

room service menu is expensive and no vegan options

the spa was phenomenal

breakfast selection, nice pool, hot tub and sauna

laundry for the guest is close on 10pm...

the breakfast was wonderful, and the staff maintained the area to ensure that everything was hot and

this was perfect, the breakfast was incroyable and the room just perfect!

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

room service breakfast menu was very limited

rooftop bar closed which was a reason for booking

the breakfast was awesome

we had been to the bar previously and that made us decide to stay here

love the room and the bar and coffee shop

i wish the bar stayed open longer

the gym is incredibly well equipped and the refillable water stations are a great touch

nice bar - and desserts but very pricey drinks

i liked that the gym was separated into 3 separate work out areas

well equipped gym and pool available

design, atmoshere, breakfast, comfortable beds, fitness center, location

would have preferred buffet style breakfast

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

design, atmoshere, breakfast, comfortable beds, fitness center, location

the staff, the room, the pool, the gym.

no tv hook up for personal programming apps for kids.

room, pool, staff, great lobby

love this hotel when i come to visit my kids at uoft

the pool on the roof was clean and overlooked the cn tower in downtown toronto which made swimming

no power bar or electric outlet to connect all our electronics

their hotel bar is very cozy

if i wanted ice, i had to call room service and felt obliged to pay a small tip for that of $3-4 dollars

the salt pool is relaxing and open 24hrs to guests

the room service food was not great

appreciated the doggie gift bags and no additional pet fee

horrible peice of artwork and completely insensitive to children and anyone visually impaired kids will have nightmares and is it making fun of the blind

kids wished for a pool.

they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king beds that would be much better and we still had to pay more

wifi not the best

also loved the fact that the laundry in the basement was so reasonably priced

very big living room all equipped kitchen and perfect friendly staff

continental breakfast and parking was offered

the suites were very clean and room service was very prompt to clean and restock

location, staff, living room/kitchen plus bedroom

so there were long wait times and always filled with staff with large push carts

the food is great and the open kitchen is a nice touch

only downside was their dinner room service wasn t running the day i arrived after a long-haul flight so i had to go elsewhere

only thing confusing was the room lacked information on how to call reception or room service from the room

room service come at early morning knock on the door wake us up

lf-service ; front desk kindly provides laundry detergent)

we stayed for 5 days with our kids and we would highly recommend

great facilities, including breakfast area and gym

staff accommodated a late check out due to spouse's surgery being extended to later in the day.

with my son, and i asked for a late checkout due to multiple medical appointments at sick kids

laundry facilities on site was a huge

we had an early check in and late check out which was greatly appreciated.

laundry closed awkward times, 9 till 9, not good when your sightseeing.

room size, staff initially did not want to allow for late check out so bad attitude

location is very convenient for the main tourist areas & facilities such as pool and gym access available

the breakfast was really good as well, good variety of hot and cold

am not sure why the restaurant is only open for breakfast which is fine

nice and spacious room, good value for money, gym and indoor pool

location and early check in.

they upgraded our room for free and gavce us a late check out time upon rq

i didn’t make much use of the amenities, i did not see where the pool was.

a kids and adult pool option is great

gym pool sauna

staff couldn't be more helpful, larger room and late check out at no extra charge, the difference is this was offered not requested, the staff

downside was wifi was slow for streaming and guest laundry was closed for renovations, no other laundromats within walking distance

great breakfast, pool, comfortable beds, dove soap.

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

it was amazing, hot breakfast, clean rooms.

pool was nice but a little cloudy. i am a bit picky about pools however!

free breakfast, gym and pool were a plus

small pool, gym and bbqs

modern facility, breakfast was great - plenty of options, extremely clean, quiet

kitchenette (cooktop, dishwasher, fridge); layout of the room; big windows in the room; outdoor

kitchen & ironing board and iron in the room

3- pool was too small, mostly it's made for kids

paid xtra for the breakfast and it was not very good

the pool and gym facilities were good

the kids liked the cookie at check in

a massive shout out because i explained that i was there for a wedding and needed an early check in and they were able to fulfill my request, i will definitely be staying there again

as given a nice view) * bed is comfortable * availability of gym, pool and laundry self

keeping light healthy snacks (ex veggie platter or cracker and cheese) available for order via room service or lobby restaurant for later evening outings (+) and the room service was incredibly fast (+)competent friendly staff. good beer on tap. fast room service. (+) room service prompt and fabulous (+)room service attendant was wonderful (-)room service order came incorrectly but was fixed readily and we were compensated (-)complimentary drinks in the room and room service takes time to deliver the slippers we requested (+) room service was excellent (+)the hotel locatoin!!!! the food!!!! excellent hospitality!!!!! room service!!!!!

seven year old daughter loved the kid sized couch and the little bar fridge

pool and hot tub area really need some renovation

we were charged a service charge at breakfast even though the kids were eating at the

easy to pay with cash... location... rooms... ralph in the bar was excellent...

they allowed for an early check in

no window in the rooms, gym was small with old ish equipments.

we were given a laundry card we just topped it off

in a great location. has laundry available. staff are really great.

24 hrs laundry and dryer + gym

the gym was well equipped with good spaces to exercise the roof terrace was a pleasant and much needed

rooftop gym

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of the stay wait was about 1+ wait for bf

a gym without a sauna and steam room for the price would exceed the expectations.

the front desk staff was very friendly and accommodating, and the gym was functional

it also has laundry machine so, is a great option, totally recommend

room had kitchenette and washing machine which was perfect with kids location was perfect ,we didnt need the car at all all was max 5-30 mins

i enjoyed the bar downstairs being open until 11 p

early check in n great location

beautiful room, great bathroom, well-equipped gym.

gym equipment is outdated and not so good

the lodging is clean, comes with a full kitchen and en suite laundry to boot

exceptionally clean condo with a well supplied kitchen

was superb, staff were very helpful, business lounge with printer on level 3 and there's a small gym with good equipment

livingroom, bedroom , 2 bathrooms, tv in every room, fully equipped kitchen

i also really liked the rooftop bar and the breakfast dining area

loved the rooftop bar as well

there the same day i was informed by customer service that the hotel was fully booked and no early check in which was fine until i arrived in my room and noticed it wasn t cleaned properly

arrived at the broadview very early after a long and difficult journey

hard trouble getting room service however

loud staff all night room was above laundry room

they dont have laundry service or even a room

the breakfast is great the cook is so nice that’s such a great way to start a day

and the breakfast was superb

no laundry facilities

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

the room, the pool and staff was very helpful

the pool was down for maintenance. i wish they had told us before.

i love the spa like atmosphere. it’s very relaxing and the staff were friendly.

friendly staff, loved the large room and the bar design at the georges.

facilities & location- pool so valuable on hot days

is a kids' gaming room, but this turned out to be rather simple

wonderful beds, beautiful pool, nice view

since wifi is paid i didn't went for it.

ot really a big deal at all)

location is very central and the restaurant and bar downstairs was very good

friendly staff and loved that they had a bar and restaurant at the bottom of the hotel

amenities were complete and there’s a great restaurant and bar downstairs (i didn’t get a chance to try it

bar in the lobby was convenient and bartenders were super friendly

the bar downstairs, super clean room and the lovely a.c

had room service, good

the room was silent, the gym was good, and the bad was like a cloud.

wifi is bad, cannot watch videos

4�`

and the kids were hoping for a pool

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

room service rates were expensive.

large room with double queen size beds. great quiet location with view of swimming pool

the pool was amazing and had great view

the bar staff was not very friendly or welcoming.

room service was excellent

bathroom was tiny, the room service/restaurant was ridiculously priced for the quality of food, and i was supposed to get

ter dinner it had gotten busy from the airport traffic) check in was quick, and loved that kids eat free there

fact the room cleaners didn t know we had a late check out and rudely asked when we were leaving

the breakfast quality and menu was terrible.

didn’t stay for breakfast

room service was fabulous too, lots of choice, amazing quality & arriving promptly

massage in the spa was great but overpriced in my opinion

lobby area- bar was great, location excellent, staff was very good as well. very clean.

internet wifi connection is spotty

staff - from front desk to valet to room service were exceptional

they were fast, attentive and amazing with our two kids ages 6 and 3

room service food could be better

the bar closed too early

not professional at all you can call several time and wait lot of hours to have what you need on room service like water tea etc they refuse automaticly early cheik-in and late check-out will

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great and plenty of little eating places near by and a very good supermarket

great space, available family room and laundry on premises

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

there is a pool table, laundry and pingpong on the second floor

location and the laundry facility.