the wifi was an added boost

room service was confusing, lack of menu, the ac didn't make a difference to the rooms temperature,

no parking.

parking is very restrictef

14th february for valentines night which was a friday and next day was a saturday and missed breakfast because we did not realise it was 7 till 9 just thought stopping at 9 on a weekend is a

parking was a plus

there was a kettle with tea & coffee facilities, plus free wifi

good value bar too

great location, free parking, great rooms and facilities and very helpful staff

only have two negatives the barmaid was not very friendly and i was told they were too busy to do room service

rooms staff bar breakfast it's a perfect hotel i'll be back ud83dude01ud83dude01ud83dude01

spacious and the customer service day and night was exceptional, incredibly welcoming to me, my kids and even our dog

kids thoroughly enjoyed the

love to have had access to laundry facilities in particular a tumble drier but appreciate this would have been above and

friendly staff, early check in provided, convenient location, good breakfast.

big parking space didnt have to wait and look for a space to park

lovely room service and access to the spa

pool room and breakfast ud83dude0b

vegan option (lunch and evening meals only) staff always look smart and always happy to help, bar manager has very high standards and wants everything perfect (as every bar manager should) (+)hotel bar and function room was very good and breakfast was good also (+)came on a particularly busy day where a wedding was going on, we went to @the bar@ ordered our drinks and say down to enjoy them after a long hard day at work (-) maybe an ez bar and plates these dont take up much room (-)had bar bills but twice we found it needed amended (+)great service from the staff especially seth the bar man

breakfast always good as is the spa & the rooms.

a late night sandwich room service would have been much appreciated

the room was comfortable, with free wifi

it's set like a holiday hotel with good standards with breakfast strong wifi, bedrooms big and high standard ensuite bathrooms

as we arrived after 9.00 pm it would have been nice to be able to order room service.

great parking

better choice in bar food

table tops in the bar area could be kept in a better condition.

staff were helpful and bar food was tasty & adequate

also requested late check out which they sorted out for us so that was fab

the spa facilities were unavailable

used the gym in the morning - small but only needed the treadmill anyway so very happy

wifi was weak in room

i took advantage of the gymnasium which was a great feature and helped me while away the evening

welcome, clean room, great staff food and service, large breakfast selection, free parking, complimentary wellness centre and great wifi value for money

really think of anything although my husband said the rowing machine in the gym could probably do with updating

the bar area was lovely and the staff friendly

staff were all so polite especially the young boy behind the bar who went out of his way for us

great location, easy to find and plenty of parking

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

free parking. large room. large shower. lovely staff.

the room is everything you need for a short stop over and the bar has a very nice pint of bitter

we noticed there are two ev chargers, though we did not use them, and we appreciated that parking was included

location was was good and it had ev charger

loved the fact the hotel had ev charging

the breakfast was delicious

the breakfast was understocked on some things

bar staff need extra training for room service orders and getting them right - very frustrating

breakfast was outstanding fresh pastries fruit and buffett cooked breakfast very high standard

kids all entertainments so near

swimming pool, great wifi, spacious room and lovely breakfast.

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

bar and breakfast staff were very friendly and very helpful

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

bar was great as was the food and staff it was a lovely stay we stay in port talbot quite often as

good atmosphere in the bar as well

a joke that you cannot get room service if you get put in the townhouse

super large room and bathroom with big bath. lovely bar area

lovely service and room. excellent room service and meal

i didn't use the restaurant, but room service was great

the bar selection is limited, there's no restaurant, room service or mini bar in the room

the balcony room with spa bath was lovely

the room was comfortable with the added bonus of a spa bath

always stay at the grand when we want a night away from the kids

i couldn t get wifi in my room, but that s not a major problem

netflix and prime were a bonus for the kids

spa facilities only consisted of a swimming pool which was way to cold for comfort

not easy with kids and luggage

room service knocked to clean at 8 am on a saturday morning

breakfast was full of choice

location & wifi

room service

they were very accommodating for example i need a late check out last minute and they are able to provide this

nice beds comfortable , kids liked the breakfast

location is a plus point as it is a beach front hotel which make it easy to take the kids to the beach without a

however, easy to get onto the beach/promenade for a jog and there are a number of gyms nearby

excellent bar and restaurant serving great food

sunday lunch and breakfast was excellent

,location very handy as mins from motorway ,10 min drive too porthcawl ,5 mins too grove bay golf club which was lovely course

it was 2 adults and 2 young kids

the staff were really friendly and breakfast was good

comfortable beds and room,very friendly staff and excellent food-room service and breakfast

room, surroundings area, free parking, breakfast.

room service here but there was nothing in the room to explain how to phone down to reception or

adults & kids shouting & running through the corridor slamming doors etc avoid when there are weddings on

we used room service which was very easy and quick

all in all a lovey stay and sorry to only be there for one night at the end of the senior open golf competition

did have to wait a while at the bar for our first drink and then again for our starters but after that service was

was very good set us up for a round of golf

order for cooked breakfast the night before so that we could have it at 8am in time to leave for golf

to royal porthcawl golf club and staff who were happy to serve us supper slightly out of

the staff were helpful and friendly lovely breakfast

we stayed the night in a comfortable bedroom and both of us enjoyed the breakfast

the wifi and tv did not work in my room, i couldn't be bothered to mention it at the time as we were

excellent facilities, great staff (angelina was incredible) great food and bar vibe (+)charming looking place, there s a very modern part of the bar, insta wall & all that, then a cosier more traditional bar room, through which we went and (+)beautiful room and so clean and comfortable, food in the bar was stunning (+) fab bar and quality breakfast (+) would love to stay here again and enjoy the cosy bar and the outside area was really smart too (-)aspect was that there was only one other couple staying that night so the dining room and bar lacked atmosphere

location perfect for our holiday at the golf

lots of parking space

we had declined the evening meal due to us being in work until late, he left us crockery at the bar for us to use should we choose to get our own food etc

the breakfast and evening meals are good and worth the money handy having a bar in the property

the atmosphere is extremely laid back and relaxed, so much so that steve let me hop behind the bar to pour myself drinks when i wanted them and we sorted the tab out in the morning

honesty bar if we felt like a late drink & delicious breakfast in the morning where nothing was too much

the catering staff and bar staff, but especially reception

really nice little gym and pool

gym and pool facilities.

food and gym

we could bring our dog. also the bar food was excellent

the spa was lovely, the gym also great and the room and breakfast were fab.

there was no one on reception and the bar staff weren't sure how to help

nice food breakfast it has spa, however i didn’t use it as i was out during the

about 6 people in the pool and no one in the gym but i still couldn't get a locker as there were no keys for the mens locker room

found us parking on a very busy day dinner waitress was very helpful and knowledgeable pool attendant let my granddaughter in 10 minutes before closing so she could have her swim luggage

arrived pritty late and the bar was very busy, however the owner still made time to book us in and not making us feel rushed

parking facilities could be better

staff were friendly and helpful, chloe behind the bar was fantastic and worked so hard

com and he corrected the error on my part - room service for cold drinks and no additional fees - very

the only comments i would make are, it is on a hill which maybe wouldn't suit an older person and parking is quite

interesting location up a narrow lane also used by the golf club.

would have been a good idea to have a room service menu not enough parking

good location and nice lobby bar area. gym good bonus!

all in the shower , loose toilet seats and if you stay in room 19 although they say you get free wifi , you cannot connect from this

we had a table set up in the lounge bar so we could have the dogs with us which worked well

calm atmosphere in bar and restaurant with just the right amount of lighting and background music

great that there is parking too

food is amazing though, even given it s delivered with room service currently it was really nice quality and arrived warm

cosy bar area and large dining room with a varied menu of delicious choices and

breakfast absolutely delicious cooked to order

i used the gym and sauna before dinner

w/h) which were reasonably priced

tea coffee facilities and tv netflix and wifi

with kids i tend to travel with lot of luggage

fab breakfast great location with scenic view.

great price. very accommodating when we asked for an early check in. comfortable room

do a great choice of kids food, portions are massive and every time we eat there the food, service was excellent

it s a nice hotel with a bar & restaurant

ideal for golf at ashburnham golf club and also for walking along coast path and harbour

great place to stay for golf at ashburnham

easy walking distance to bury port and coastal footpaths and a top professional golf course literally 100 yards across the road from the hotel

made to feel welcome, friendly staff. great breakfast and very dog friendly.

lovely location. room was great. staff were friendly very helpful. breakfast was delicious.

we had lunch and breakfast there and the quality was exceptional

good food and drink in the pub at dinner and breakfast

excellent breakfast choice, staff polite and attentive. lovely location

stayed in grug (welsh for heather) the room is a good size for 2 adults and 2 labradors

lovely treatments in the spa and afternoon tea was splendid

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

restaurant was full but had the option to eat at the bar or room service for extra

staff accommodated an early check in which was very much appreciated as we were attending a wedding

staff were very friendly , the rooms were spacious and very clean

amazing pool and gym facilities

free parking, pool

room service trays were left in the corridor from my arrival on the night and were still there at

hotel was clean, kids loved the swimming pool and most of all the staff were friendly and inviting

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

easy parking good location clean tidy and bar got a lot to do

food was amazing pool area was beautiful especially in the night

reasonable price evening meals and great wifi connection in room

friendly, welcoming staff - large bar areas sectioned with quieter areas and comfy seating

not a massive problem as the bar the next room over

the warm friendly service & relaxed bar area.

i received a warm welcome from the staff and the bar appeared to be an enticing and comfortable place to unwind with a log fire as the focal point

the wellington was a gem in wales. fresh lobby & bar to relax in. great breakfast.

excellent dinner and breakfast and friendly staff

i couldn't find details of free or paiod wifi in my room and din't have time to ask

everything, easy parking, check in was quick

we booked an extra night as was ideal for walking into town and parking was easy

the 'free' wifi appeared to require an inordinate amount of personal data before a connection was given

the spa was a great touch with lovely staff and reasonable treatment prices

the accomadation was lovely and spacious

music at breakfast was, to our taste, slightly inappropriate and repetitive

nothing was too much trouble and my evening meal and breakfast were delicious

relaxing stay - excellent food dinner and breakfast - enjoyed the sauna and spa pool.

the wifi wasn't working and the shower

everything. location, parking, cleanliness, breakfast, staff.

the free wifi was very slow. had to pay an extra 10 for premium wifi.

room service was very polite and

breakfast was amazing... location is good as well... very accessible,shops nearby...

turned out it was

great location, good wifi, good breakfast, clean and tidy rooms

welcoming bar with comfortable seating

clean, comfortable, good wifi

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

if you are someone who prioritizes gym and swimming during your stay, this hotel is a perfect choice

breakfast very good plenty of choice, items replenished quickly so not long to wait if things had

very accommodating, early check in and held luggage on departure day

facilities, lovely pool and kid friendly

bar down stairs wasn t accepting cash after a certain amount of time, and was charged extra due room service charges

i ordered room service and had breakfast there the next morning

the room service team also did an amazing job in catering for a couple of dietary requirements - thank

the staff happily stored our bags and off we went, we checked back in later and once in our beautiful room noticed a note on the mirror wishing us a happy stay and hoped

strong wifi to staff

breakfast was amazing

good gym facilities and open 24 hours which is a bonus in a hotel definitely a very high standard of

the gym was very good. but best of all were the staff - all so very friendly and helpful.

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

coffee has never tasted nice at breakfast

breakfast good

the swimming pool was excellent very big and clean the kids loved it.

even had a little gift for our first anniversary) and spa were amazing and

pool, size of the room was amazing

bar and restaurant

spa facilities were great

high speed wifi

free tea and coffee in the bar area

were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert can be a bit scary at

have to say, the wifi in the room was

wifi was weak in the reception area

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

they even upgraded our room as we were travelling with kids

room service wasn t that great in terms of food standard

wifi is very good

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

tiny bar area! didn’t matter as so many pubs nearby though.

great location, friendly staff, clean, nice bar area

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

a big win after we had discovered our room was probably only fit for 2 kids or a dad and child, i did mention this to the desk staff on the way out for our evening gig -

breakfast could have been hotter

gym had decent kit, massive bonus when most hotels have tiny gyms with domestic level equipment

room had a bad signal for mobile data and even the wifi

comfy bed with a good room service menu if required

r us and the kids) we should pay twice for parking one car

not working, leaking iron, nothing to drink for kids apart from hot chocolate and juice during breakfast, gym closed, parking was expensive instead

the gym was small but had everything you might need for a decent workout

also was afforded an early check in

room service was excellent as was the restaurant and cafe/bar

on the toilet seat 4) shower water pressure was terrible 5) the curtain handle was broken 6) late check out promise and no delivery: i booked way in advance and called to get confirmation that

delicious breakfast with plenty of choice and kids breakfast was free

very small gym and no pool

cosy bar area

other bar and restaurant also lovely

mini gym was very handy

think it s over priced also, we were advised to get two standard rooms so we could fit the kids in, but when we arrived were told if we had booked a suite that would have sufficed - and