there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

bar and breakfast staff were very friendly and very helpful

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

good atmosphere in the bar as well

i needed was there,a good resturant with friendly staff,a bar were one could sit and have a quiet drink or drink outside on the terrace

kids love the fairy tale vibes

spa bath was amazing! food was lovely! staff were very polite and helpful!

room service here but there was nothing in the room to explain how to phone down to reception or

very helpful staff, accommodating dog in bar for breakfast and serving us yhere.

verry good food great.nice place staffe great... .plenty golf courses around toplay..

really loved this place the staff were very friendly- good food and drinks at the bar and at a price that doesn’t break the bank

happy staff, great bar and food

sunday lunch and breakfast was excellent

good location for golf. the staff were very friendly and the room was pretty clean.

and staff very helpful and friendly,good parking and central location, would definitely stay here again

bar is 24 hr for residents and all the staff are so friendly and helpful the hotel is very clean

very friendly staff no problem with changing room as above bar highly recommended

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

location , staff very polite and helpful, harley the bar manager was excellent and went beyond his

great locality. good breakfast. lovely evening meal

we will use this hotel again next year as a base for our golf trip

i was unhappy with my original room as the wifi was poor and i needed to work from laptop

pp with a 2 course meal and breakfast on an overnight stay for that little bit extra, plus free parking it's a no brainer

parking was good and the room was comfy

parking was a little tight as you entered but that was about it

) breakfast was good and the staff serving it was happy to deal with any requests

the service was excellent - room service sandwiches at 10:30 on a saturday night - marvellous.

location, found finding the hotel really easy and plenty of parking spaces

room was good nice ensuite great garden to sit out in plenty or parking.

next door were a swimming pool and cinema, fantastic

food in bar and breakfast very

sea view, very clean, lovely atmosphere in the bar, evening bar meals very tasty

lovely breakfast , friendly and professional staff , relaxing hot tub, steam room and pool

decently priced bar and food and peaceful to stay

location near royal porthcawl and pyle & kenfig for our golf trip

great location for our weekend golf trip. staff were very hospitable and the food excellent.

the room was great, the bar and food were fab

no bar of soap to wash your hands in the en-suite

nothing, bar noise lulled me to sleep.

staff very helpful and friendly good size room, great shower! good food good room service

the spa as always was so relaxing and the lovely lighting makes it feel very calming

wifi was down in our room, and the shower was cold but, we told the staff and are fixing the

the check in staff were great as well, explained the facilities and booked me into the gym, pool and dinner

plenty of parking space; very pleasant staff; hotel very clean. rooms very comfartable.

breakfast excellent- tasty well- cooked and good service from kind staff

wifi weak

lounge, outside, parking

the gym wasn t open

dinner and breakfast were good

it has all the amenities including parking

no cooked breakfast option

good bar with selection of drinks available evening meal and breakfast was very good secure parking

breakfast nice could do with bit hotter

free wifi and a continental breakfast thrown in and really lose to town centre

we had booked a family room n was quite spacious for 2 night stay with 2 kids

very noisy due to live entertainment on the street, then noisy drunken kids

rather rudely that breakfast had finished and we had to rush to get cold breakfast off the bar or there would be nothing left

wifi signal was very strong

room service was confusing, lack of menu, the ac didn't make a difference to the rooms temperature,

fitness room was well equipped. breakfast was good. rooms were very big.

good car parking

pool and hot tub was fantastic

room service was on point and very

pool area was wonderful and very clean, breakfast was plentiful and the evening meals were

activity packs for the kids

kids thoroughly enjoyed the

would ve liked room service but not offered.

next to motorway and a pub room size air conditioned in lobby breakfast choices dogs allowed free wifi

was an initial problem where the sofa bed wasn't made up for my kids, but the staff there were very helpful and had the bed made up within an hour, even though

asked for early check in and was given with no charge

loved the fact the hotel had ev charging

value for money on the room and the breakfast

good menu selection available and very friendly staff at reception, bar and restaurant

pleasant bar and communal areas with a superb breakfast

the wifi was really bad.....moderate at best

would have been great if kids are allowed in the jacuzzi

staff were friendly at reception, pool and gym areas

good spa facilities, bar area and location

the hotel, spa restaurant, rooms and staff are just amazing !

i liked that rooms were clean and comfortable. room service was great also.

the spa and pool were a lovely addition but a bit dated and small.

because 2adult and 2kids pay 64£ not cheap

location for business trip, good parking facilities, easy to find

used the gym in the morning - small but only needed the treadmill anyway so very happy

brilliant location early check in

i requested a late check out which they very kindly allowed

room service and no fridge in the room but the bar was close anyway so it didn't matter too much

the bar area is stunning

a joke that you cannot get room service if you get put in the townhouse

couldn t get a sandwich after midnight although they say it s 24 hour room service

i wish there had been room service menus in the room for us to order

d made wife and i

no free wifi

wifi wasn't free in the rooms.

arrived for a wedding, early check in was possible, efficient and friendly staff both at reception and the bar, rooms

they were very accommodating for example i need a late check out last minute and they are able to provide this

room service was fast and delicious

reception staff, housekeeping and bar all excellent from check-in to checkout

was in the local council park not great when we arrived there was dirty laundry lying around the hallway and garbage bags in the lift not a good look view from window

wifi on the 1st floor not working

to walk out the room and see laundry piled up against a wall from at least 5 rooms outside the elevator area

we were told that due to covid we would have to have a continental breakfast due to the kitchen needing to be closed

booked breakfast included, they still provided milk, tea and coffee, and a loaf of bread in the kitchen area

sure why breakfast can't be served in the hotel however the location is not at all far, just across the

breakfast was tasy, in a quiet bar across the street

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

facilities and location was fab great for the kids and us weather was a great bonus loved our stay wiil be

clean ,comfy,value for money,free wifi and excellent location.

excellent breakfast & location for buses & theatre

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

room service knocked to clean at 8 am on a saturday morning

late check out on request and an excellent breakfast

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

would have like room service breakfast

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

breakfast

we used the gym and swimming pool twice during our 1 night stay and throughly enjoyed it, this was included in

bar reasonably priced, staff friendly

very reasonable prices. nice location. free wifi.

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

comfortable larger rooms with great staff and 24/7 bar option. had a fan in the room!!!!

wonderful bed, great bath/shower, lovely staff, 24 hr bar for guests

looked after adults, kids, dog and even had secure lock up for bikes

there's a lovely little bar downstairs for a drink in the evening

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

access with small kids and rooms were small

didn't use the bar but that looked

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

bar is competitvely priced and staff very attentive and helpful

nice bar and a outstanding carvery best one we have ever had

bar is spacious which allowed us to enjoy our company as a group in comfort

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

were quiet, great black out blinds, bathroom kept really clean, staff friendly, very happy with kids eat free offer & pool facilities were kept in clean

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

children loved it! swimming pool!

liked the use of the pool/sauna etc. kids loved it

pool was quiet and good size for the kids to play

plenty of parking spaces

gym and pool facilities were a great bonus the cooked breakfast was great too

place to stop overnight food and bar were great we could have a swim and go for a walk parking on

pool and spa facility was very good and included in the booking free of charge which is a great bonus

the temperature of the pool was perfect and just what we needed after a long day hiking the waterfalls which are a close

the pool was a bit cold

no breakfast. had to leave very early

as would expect from a village hotel usual great breakfast and plenty of parking

room service menu is a bit pricey and limited would prefer the food from the bar

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

comfortable, quiet and friendly staff. the breakfast was well worth the 14.

the tv wouldnt connect to our disney plus tidy because of the wifi

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

wifi a bit slow to respond

wifi signal was good in the lobby, but no signal in our room.

staff, breakfast are also lovely, room services available and very good value for money

ordered room service

noisy kids running about on 2nd night outside the rooms

didn't use the bar or restaurant but it looked nice

the room service was quick and cheerful

bar down stairs wasn t accepting cash after a certain amount of time, and was charged extra due room service charges

was perfect, the room with a view, room service

kids had no access to the pool before 9am , we were not told this when we checked in

clean great location excellent gym lovely room

staff super friendly (especially chloe from the bar), lovely room and spa facilities and quality breakfast

queue in breakfast time

room was opposite the gym facilities which made coming and going a bit awkward with people leaving the gym and going to

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

location and spa even if we paid for it , maybe should be free for guests

the only thing i would have liked is to have the option of milk with my coffee when i ordered room service

very comfortable bed, decent wifi and very pleasant reception staff

the gym and restaurant is excellent

location, wifi & staff

nday night) and so happy with this hotel at around 80 inc breakfast

the pool was also perfect

great spa and restaurant

bar and restaurant

really liked the chocolate bar and box of goodies for

luxurious bathroom and a fantastic stainless steel swimming pool

wifi was weak in the reception area

ds dropped their toys under the bed and it was a horrible job to find them)

we ordered room service and the food was delicious, would definitely use this hotel again

i liked being able to whatsapp my room service order

avy sleepers should be ok) till around 3-4am, i also had to complain about kids running up and down the halls at 1am, which is no ones fault but their parents and do

wifi very slow & when they say king bed they mean 2 singles put

the bar staff tom and bruno were amazing

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

travelled with friends and kids

lovely clean room, nice breakfast and great location

friendly staff good area. comfortable beds and bunks for kids nice touch.

the kids loved having bunk beds for the night

breakfast was good value for money

great location, friendly staff, clean, nice bar area

room service had limited

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

gym clean, small but good range of equipment

loved room service and late checkout

noisy hotel kids screaming running up and down corridor noisy pipe work sounded like shower was running

, cause we stayed 2 nights , our room didn t receive room service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we

r us and the kids) we should pay twice for parking one car

then told as we had booked two rooms (for us and the kids) we should pay twice for parking one car

excellent, comfortable room with city view, as requested, and an early check in

this is the first time we have used room service for dinner and the service was excellent

not overly enamoured with the burger on room service and the 5 service charge a bit steep

bar service good,breakfast was very good with a varied selection of food on

the wifi kept dropping

i liked that my room was cleaned every day. the gym is comfortable. the staff is polite.

wifi was terrible.

bar and restaurant are really lovely

never been in a room so quiet,but bar is was to expensive and 3/4 of the pool was closed with kids class

asked for 2 single beds and early check in no single beds didn't get into the room until 13.40 .

housekeeping walking in the room without knocking whilst me and my kids were inside.

nice and clean, good spa facilities in the hotel. rooms were spacious and staff were friendly.

was amazing so well kept, staff were incredible and so helpful with my kids age 8 and 9 and they were so friendly, my kids loved the staff they were so helpful at

value and top quality room service food

excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

pool a little cool

staff were amazing. pool and spa facilities great