always had a welcoming smile and fixed the heating in our room and our link to the the tv wifi very efficiently and quickly

lovely welcome, good reception. had a wonderful meal. nice breakfast.

convenient free parking

limited parking

all off it breakfast the room the bed room 1

wifi speed was not good enough. no water in rooms ?

we had booked a family room n was quite spacious for 2 night stay with 2 kids

parking is very restrictef

i have a limited breakfast and this was 100% possible

95 breakfast for kids while elsewhere is for free

the hotel was conveniently located with parking and restaurants close by.

location , staff very polite and helpful, harley the bar manager was excellent and went beyond his

would have spent more money at bar if these

and staff very helpful and friendly,good parking and central location, would definitely stay here again

friendly staff, late check out, upgraded room, central location

needed to be out early and could never get a breakfast because it didn't start until 0700

extra for room service breakfast, no menu didn't no what to order

the hotel was clean with large rooms, and the parking was free with more than enough spaces

at a 50th birthday had great night excellent service comfy bed clean room then breakfast this morning was stunning highly recommend and we

parking facilities is plentyful and close by

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

bar and breakfast staff were very friendly and very helpful

good atmosphere in the bar as well

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

a very clean and comfy room with a good bar and food. the vegetarian breakfast was excellent.

lovely breakfast , friendly and professional staff , relaxing hot tub, steam room and pool

table tops in the bar area could be kept in a better condition.

was amazing rooms lovely the swimming pool bit cold but we still used it sauna lovely and jacuzzi lovely cant wait to book again lovely

next door were a swimming pool and cinema, fantastic

decently priced bar and food and peaceful to stay

v alue for money bar see next

the breakfast buffet was delicious, with a huge variety of options

kids loved the breakfast, staff were welcoming, cannot fault!

staff were amazing, they couldn t do enough for you, the breakfast was varied and plentiful, parking was good

the sofa bed was very lumpy and the kids complained and the double bed for adults was just ok however we were happy for just one night

great food and very clean hotel. ample parking with great staff service

breakfast was excellent - had to be served in room due to covid but was lovely

put in context i was there with my older son so know what it is like to have children so not anti kids

ly 1 hour)

air conditioning units in our room and our grown up kids room both made 'noises', so they had to be turned off

verry good food great.nice place staffe great... .plenty golf courses around toplay..

excellent bar and restaurant serving great food

it was 2 adults and 2 young kids

the staff were really friendly and breakfast was good

were over for a golf competition

no kids party below my room

my only disappointment was the lack of consideration from other guests who where allowing kids to shriek, shout and run the corridors when i was trying to

no room service for drinks only food it states you could have room service for a fee, bars closed at

very poor breakfast. few poor option for kids, no fruits, not too many option, close

family in the room above had 3 small kids, sounded like a heard of elephants

welcome, clean room, great staff food and service, large breakfast selection, free parking, complimentary wellness centre and great wifi value for money

nice spacious rooms with good wifi throughout the hotel

wifi reception was patchy in places away from the room we stayed in

spa and pool closed and not enough tables to book dinner or breakfast

staff was amazing. kids and i loved the pool and room was great size. grounds beautiful xx

excellent breakfast

size of rooms, cleanliness and pet friendly hotel with amazing breakfast

location was was good and it had ev charger

a special mention to the staff that looked after the bar until 11pm on 12th feb a lady and young man- really attentive

nice room,good breakfast.

the pool facilities were great and so was the sports bar

the spa and bed

the gym and spa is high quality with extra touches

ecially lifeguard david from the pool)

room was excellent, settee, 50' tv, wifi, room service if

room was good nice ensuite great garden to sit out in plenty or parking.

building with perfect parking

location, found finding the hotel really easy and plenty of parking spaces

parking a little tight

beautiful food in the restaurant and a delicious breakfast thank you

i didn't use the restaurant, but room service was great

we were expecting good room service food, but short ribs and chicken were amazing

wifi signal a little weak in my room (broughton) (+)the facilities were almost perfect the wifi speed could ve been a bit better though (-)about the wifi being a tad bit slow did the job but sometimes disconnected and took a while to load (-)free wifi was very poor - unable to get stable signal (+) loads of towels and bathrobe, wifi big tv (-)we had trouble with the wifi in the room. (-)wifi didn't work for most of the stay (-)poor wifi (+) wifi worked very well in my room, enabling me to work effectively (-)wifi was poor and dropped out for long periods. (-)no wifi signal in room

no room service

couldn t get a sandwich after midnight although they say it s 24 hour room service

the wifi didn t really work.

room service food was beautiful and so good value

wifi on the 1st floor not working

drinks and room service a

the kids where fed up and full of cereal by that time

the room was great, the bar and food were fab

crowded but the dinner at the bar was just fine

excellent location for porthcawl (both the centre and the golf

period features, great location, good bar and restaurant, excellent staff.

no bar of soap to wash your hands in the en-suite

for my room outlook of which was the flat roof with a large kitchen extractor duct running on it , only 2 teabags provided and 4 sugars so no arrival tea and

lovely, helpful and friendly staff. comfortable and clean. good variety of options at breakfast.

good wifi and the tv worked well with the normal basic channels

called room service twice - no one responded

the pool was flippin' nippy, but the kids were unswayed.

and very helpful staff, also milk and freshly made cookies at bedtime were a nice touch for the kids (and made wife and i

we had room service

kids enjoyed swimming at pool which was very clean and i enjoyed sauna

we checked in late and they told us the kitchen closes at 10

early check in

the catering staff and bar staff, but especially reception

the extra big bed was comfy, pool area was amazing and the spa treatment was fantastic

excellent spa facilities

plenty of free parking

the friday night we had room service, the burger was great

the breakfast and dinner were so nice too and the home made marmalade the bedtime ever

track windy road is shared with golf course traffic

to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

the breakfast was outstanding

could do with a few more tables for bar meals as opposed to the restaurant

brilliant location early check in

i requested a late check out which they very kindly allowed

comfortable larger rooms with great staff and 24/7 bar option. had a fan in the room!!!!

bar reasonably priced, staff friendly

bar was very comfortable and the evening meal on the first night was exceptional, really good

wonderful bed, great bath/shower, lovely staff, 24 hr bar for guests

laundry was crisp and fresh

the staff were friendly and helpful. the bar area was lovely and breakfast was great

i am a thirty seven year old woman with three kids and was visiting a friend nearby

didn't use the bar but that looked

looked after adults, kids, dog and even had secure lock up for bikes

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

corridor smells of kitchen cooking in evening, we got a massive whiff of curry on arrival which is off putting

plenty of parking

no takeaway or room service option

one problem was another guest had ordered room service and from the smell had had fish for their main meal

spa facilities being closed, but that is not there fault due to the co-vid rules

excellent rooms service by all staff very attentive especially bar staff

pleasant bar area with friendly staff

booked breakfast included, they still provided milk, tea and coffee, and a loaf of bread in the kitchen area

the cheff was very accommodationg when we made a special request for our evening meal and the breakfast, although across the road in the penny farthing, their sister restaurant, was extremely

very pleasant reception staff, and bar staff

nice bar and a outstanding carvery best one we have ever had

very friendly staff and facilities of bar and restaurant.

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

especially ellie in the bar and restraunt

staff were very friendly, the bar and restaurant were comfortable and really good

the spa treatments, evening meal in the restaurant and room service breakfast

gym has small shop for missed essentials, decent selection of equipment but fairly busy

the staff, the hotel, our room, the food, the atmosphere and the cooked breakfast!!

a rich choice of food for breakfast

lovely treatments in the spa and afternoon tea was splendid

the bar man at front of house

wifi was a little slow, might need a booster or something in place to make it quicker.

breakfast was good buffet style and staff all

wifi in the apartment was not reliable and although there appeared to be a second wifi network, we

as was our breakfast

very clean. modern looking. bar is a great addition.

liked the rooms and how spacious they are, everything we needed was there

spacious room, nice breakfast, great pool area

the gym was a bit cold

kids loved having access to the pool and we managed to use the pool 3 times over the weekend

good car parking

the food in the restaurant was beautiful and cristian on the bar was so knowledgeable about his cocktails , he made one of the best old fashioned s i ve

i used the gym and sauna before dinner

room service was a treat i received a massive plate of fish and chips paired with a carafe of

could be made to: gym facilities: these were poor

it was all great breakfast and the staff were lovely

pool was closed but that was unforseen so we understood.

i really wanted to try the room service but i found the food too expensive.

busy swimming pool

excellent gym and always parking spaces available

the wellington was a gem in wales. fresh lobby & bar to relax in. great breakfast.

the bar in the evening was closed and refused to serve us at 9:30pm!!!!

was clean and comfortable, bar was warm and cosy on cold evening, good selection of drinks

friendly, welcoming staff - large bar areas sectioned with quieter areas and comfy seating

i received a warm welcome from the staff and the bar appeared to be an enticing and comfortable place to unwind with a log fire as the focal point

the view from the court yard at breakfast was beautiful the staff at breakfast were very friendly made us feel so welcome, the

breakfast was lovely and well organised

excellent breakfast choice, staff polite and attentive. lovely location

food was absolutely delicious off the main pub menu and breakfast in the morning was cooked to order with continental extras to choose as you wish

good food and drink in the pub at dinner and breakfast

wifi dropped out frequently

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

wifi was inadequate

price would have been right with breakfast included. rather expensive without.

staff was great, room service

room service, not required but little evidence of their presence

the bar was well stocked of normal brands and also high end brands and was also reasonable prices

the food quality was good at dinner, the waiter did not appear to know what was included in the kids menu

room very nice, dinner good. breakfast good

the bar really well stocked with many and varied wines, beers and spirits

it is chucking it down with rain and i get an early check in

my kids being with us

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

wifi was hopeless in the room, i had to go to the lobby to get it

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

great breakfast, lovely pool, kids enjoyed the lift, great location for city centre

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to sleep

the hotel has a swimming pool and gym too, the facilities are excellent

30 and check out was at 12 which gave me extra time to use the gym and

kids in the spa/pool area

stayed in grug (welsh for heather) the room is a good size for 2 adults and 2 labradors

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc) (-)no real window; would have liked access to laundry facilities. (-)the cleaning company who does their laundry put a few holes in one of my shirts

love a rower in the gym

great location, good rooftop bar and restaurant and comfortable rooms

it has a terrific gym for a hotel

anks to the good wifi)

breakfast and pool facilities

bar and restaurant

charge to deliver room service!!!

luxurious bathroom and a fantastic stainless steel swimming pool

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

also found a hair dryer and a laundry bag which you can order service for

coffee has never tasted nice at breakfast

grand city centre hotel i picked it for the spa on the 6th floor which i got to enjoy by booking the thermal suite

luxurious environment / super clean / friendly staff / great breakfast / central location

breakfast good

we ordered dinner and it came fast and the room service was efficient

no room service not a great welcome

bar closed at midnight

were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert can be a bit scary at

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

location breakfast room service

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

they even upgraded our room as we were travelling with kids

the wifi could be better

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

the kids loved having bunk beds for the night

lots of choice at breakfast

early check in is a massive bonus and the staff were lovely

a big win after we had discovered our room was probably only fit for 2 kids or a dad and child, i did mention this to the desk staff on the way out for our evening gig -