the recent coronavirus situation many properties have to close facilities like the pool and spa, and no breakfast was available

not being aware that i had late check out and opening my door with their own key before i had a chance to answer the door

breakfast in the morning, clean, comfortable and quiet rooms in a great location

clean, comfy bed, great room quiet,decent breakfast

proximity to the gym and having 24 hour access was great for me

friendly peronnel, comfort rooms,wifi,

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told there was no room available and to try and find a different

the free wifi was easy to connect to and fast

the wifi was superb and among the best i've ever experienced at a hotel

parents were not looking after their kids

we were given a complimentary breakfast which was lovely and the free shuttle to the airport was great

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

beds, bathroom and airport shuttle

bar in lobby 5pm-2am - music uno restaurant 15% show

great location next to strip mall fast food 15 mins away from encore casino perfect location.

wish pool was heated

extra lighting on the headboard for reading was wonderful), with great amenities and a nice hot breakfast with lots of options

the only thing i would suggest regarding the breakfast would be maybe scrambled eggs, bacon and a little less spicy on the potatoes

recently renovated large rooms, great bathroom, pool area is perfect: kids enjoyed it a lot

attached resteraunt clean pool

everything was great and the late pool hours was perfect.

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and not just to enter the tub

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

love the rooms the pool very clean and staff is so wonderful

how small the bar was

big room clean good breakfast just felt so comfortable during stay room was modern, bath was good easy parking without

in the morning we were able to visit the gym and work out for a bit

enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme winter we had

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

awesome breakfast buffet! the pool was great for my family.

late check out, no room service, pool closes early

parking was free and the location was convenient and easy to get around

then he made sure a shuttle was available to take us to the train station and was there waiting for us at the train

the resturant and bar was excellent and welcoming.

the breakfast used to be much better and there s no longer room service also the restaurant opens at 5 only until 10

love the addition of gym

shuttle bus driver was not accommodating and doesn't appear to like driving guests to the pool in the building down the road - 10 minutes walk

the staff was very nice. i enjoyed the high end gym and the shuttle to the market place.

because it is not in the hotel - you have to walkup the road and it was not very clean - kids were

the location from the metro laundry facilities rooms in itself quite big and comfortable

the breakfast was very good, the staff dining room, big and clean room, free parking, the gym.

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

the view of the lake my kids loved

pool bar views

the bar and the view and staff was amazing

clean room and a comfy bed. cable tv, wifi

pool and the view of the lake was excellent

pool was great

in a good location hotel was clean had a kitchen in it so saved some money that way and did not have to eat

the gym has a peloton

great breakfast

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

the bar was open friday night and the bartender was amazing

pool ısn't good

pet friendly an has a nice working pool

the breakfast

everything!!! from service to breakfast to location

the staff was super friendly and the breakfast couldn't be better

i wish i had known there was a bar with food- we would not have dragged ourselves, dog and luggage to the airport hilton for clam

suite was amazing like a small apartment, the kitchen was full of crockery and cutlery a dishwasher and a large fridge freezer

the room as it had a kitchen

breakfast ( loved ? the croissants) room

we were not aware of the ongoing construction or closure of the gym/pool area as we didn't see that information listed on booking

loved the shuttle to/from the airport

i also appreciated the microwave and fridge in the room and airport shuttle

the pool and gym were closed for cleaning and renovations.

hotel has a nice little bar and the breakfast was very good

hotel was clean, quiet, wonderful breakfast that had different options daily

the breakfast has good variety

the hot breakfast did not disappoint, great variety of food options, area was kept clean & well stocked

breakfast was excellent

handy to have kitchenette

casino was very clean & loved that it wasn't too loud and no one smoked

ving room, dining area, and bar with granite countertop), ipads for room controls, walk-in closet, marble bathroom with soaker

nice hotel kay in the reception is the best casino room size location wifi staff view

the wait for food and drinks in the bar was very long

) 2 bedroom of luxury - full entertainment area

the swimming pool and the fact that it was open the staff was really nice

my kids love so much

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear behind the chair

close to the airport, nice rooms, super comfy beds, bar on site.

hospitality cleanliness pool breakfast

shuttle service was bonus

fast check in, room modern and clean, breakfast had variety, and staff friendly.

they were able to do late check out

didn’t have breakfast

great help with shuttle-and directions!

gym almost every machine was broken or out of use

location ， shuttle bus to mgh and airport. thanks.

location great breakfast, shuttle service good location & price

the front desk girls and shuttle driver were wonderful

the kids loved the pool and we had the area to ourselves

the breakfast and pool , sleep

the gym was outstanding

cleanliness and customer service and location. nice early check in with late check out is great.

no need to wifi and speed is decent

the pool for kids

breakfast, quiet, rooms are clean and nice

the hotel pool and gym were handy and most times had the pool to myself

gym was nice

the gym was well equipped and clean and the pool was great for the kids

hotel bar closes early and there is no other place to eat nearby.

breakfast was great…love the kitchen staff…always smiling

friendly staff very clean great breakfast

for an early check in fee

early check in and late checkout available for a reasonable price

good breakfast

did not refresh coffee bar or towels.

spacious lobby, dinning room, and pool

the swimming pool was perfect for kids to play in, and the breakfast was also great

loved the snacks at night, bar in the hotel

location inclusive breakfast dog friendly indoor pool gym.

clean, new hotel. well planned rooms with mini kitchen

helpful staff we had a hire car to pick up from hertz in lee burbank, shuttle driver dropped us off there when we asked on way to airport

the room was great gym laundry close to beach shopping good foods

beautiful room excellent breakfast great location near beach, airport, and blue line friendly shuttle

so my kids and i had to try and sleep through

the room was quiet..clean..the pool area was clean nice pool

pool

pool was murky and there was clumps of hair around the outside of pool

a hs event that resulted in kids running the halls til 1 am

excellent shuttle service to and from public transportation

in bar were extremely expensive

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

didn't use but customer laundry center and business center looked great

shuttle was wonderful, punctual, and safe

even the casino no longer charges

there is a pool, a basketball shooting area, and table games for kids

pool and basketball facilities

breakfast not included

pool and all other facilities from the photos (exept gym) were closed during our stay in september 2022 (they‘re open just a few hours on several days

the restaurant and bar and key for relaxing and having dinner the night before a flight

shuttle timely

i arrived at checking the fire alarm was blaring and fire department did turn it off

hours bar & restaurant open no room service

i arrived at checking the fire alarm was blaring and fire department did turn it off (kids had gotten in via the pool)but then i think the hvac system was affected so the hallway to my

good breakfast included, close to highway but quiet

the bed is very comfortable. room service is awesome. great location.

heated pool, close to the burlington mall for shopping and dining, movie theater next door for

nice location and great sports bar on site great food

a meager amount when booking the hotel i got breakfast included for the amount of time i was staying at the hotel

the gym is state of the art & game room is really fun

the adjoining restaurant was wonderful, and the gym was good too

laundry and dryer machine is free

very clean accommodations and great gym

they have housekeeping every days the place is well secured, laundry facility and a gym.

superior skills and i'm most grateful for the understanding she provided during my travel with my kids

the bed was comfy, we had two kids

we were just disappointed we didn’t get to swim and enjoy pool time because it was broken

spacious clean rooms and free breakfast! also enjoyed the pool!

absolutely loved the kitchenette and sofa area

kitchen was fully stocked and ice maker worked

our room was so clean and well appointed with a kitchenette that is perfect if you choose to make a light meal or warm up leftovers or just enjoy

one bedroom suite with kitchen was so nice

only thing pool wasn't open because of covid but other then that it was great, but we will be back cuz ina

booked for the pool, but the water was cooler than bath water and a bit too cool for me

down a little , dirty walls & some things were also dirty in the kitchen

spacious and kitchenette was good.

they said our king room wasn’t available but she made a plan, after a very long drive with kids i would have preferred a smooth check

the breakfast was great

great staff and location also the outlet in kitchen was

the property was good, little old but ok. breakfast and people who works in the kitchen

breakfast was great, with a variety of options daily

orange and multivitamin juice for breakfast was pretty watery but apple juice was fine

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

breakfast had few protein options

staff were incredibly kind to our kids

gym and location breakfast has plenty of choice but you had to watch the time you went to be able

our kids enjoyed the pool; the water temperature was comfortable for swimming, around 24-25°c

we appreciated the kitchenette in the room and the good included breakfast

indoor pool and the gym were great (although the hot tub was out of service)

there was nothing i did not like. note: the pool is very shallow, and small.

bar and lounge area is comfortable and loved the salt water pool

value, beautiful building, nice pool and gym, fantastic bar

and gorgeous, the staff was so kind and friendly, the flat screen tv was awesome, and the gym and pool were also great

gym

this hotel is excellent-great room lovely swimming pool and brilliant breakfast

the menu at the bar downstairs could use just a few more choices but it did the job

service, room was spacious and clean, the shuttle service was very punctual and their breakfast was very

to request shuttle than expected, very helpful shuttle drivers and friendly helpful recrptionists

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

central location and they have shuttles to the subway and to harvard square

breakfast was good. cute vibes down in the bar area

it has a lobby bar w/pool table, in room mini bar (with nuts) and a large lg tv

the gym is small, maybe relocate in a bigger space

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

i liked that the gym was on the top floor (light) and 24 hour accessible

nice hotel they have a gym-mat in the room so you can do a bit of work out or exercises in the room excellent

drive to key places in boston/cambridge - very quiet/great view - modern design in rooms - great gym/ in room yoga mat - received a nice gift for special occasion ( it was very pleasant) -

the bar closed too early, particularly on the weekend

gym could be bigger

parking, front desk, restaurant, room service were all out standing

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

requests were made for a refrigerator

room service arrived several hours after the phone call was placed

spa was excellent

the gym could use a rejuvenation. the equipment is old and partially defective.

gym and pool were awesome and loved how easy it was to just walk across the street to the mall

we enjoyed the pool and the bar and the restaurant

were extra comfy, the kids loved the view from this he room and the chocolate chip cookies available in the foyer

the limited choices for breakfast in the hotel

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

room service was excellent, valet parking a park and the location was superb

the women working the bar monday night and then again at breakfast on tuesday morning was excellent

way too expensive for what you get, no room service, no real restaurant

safety bar in shower would be good.

excellent breakfast, gym, room accommodations

loved the gym

the gym was well-equipped, and the hotel’s location was perfect—just a short distance from the city

the have gym and bar/restaurant

small but good gym

the gym was perfect for a quick workout

very friendly staff, breakfast was fresh and good.

bathroom for the hotel restaurant/ bar was downstairs & down the hall, not anywhere the

no guest laundry

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

early check in, even though i only asked them to hold bags until check in at we could go exploring

the gym treadmills were out of service

the gym was alittle small not all equipment worked

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

the gym was small and needs some updates

they do not have an on-site gym, you have to pay for a workout at a nearby gym

it allows parents and kids both to get what they want

clean comfortable rooms, great food at the restaurant and an expansive gym/pool facility

friendly staff nice starbucks coffee bar very clean very convenient

airport location great when flying out. shuttle to airport.

nice clean nice gym on site

the breakfast was excellent, with a wide variety of options, and everything was very tasty

a bar would have been nice. the fitness ctr could have used a universal.

the gym is uncompleted but better than nothing

i wish the kitchen would stay late at least with a reduced menu.

spacious room with full kitchen

great bar and awesome room !

room service, took over 2 hours

the gym was tiny and small

at the cost, upgraded wifi should be included

gym is quite small, no spa

great gym and location! the t stop is in front of the door!

for a hotel that big, it should have a bigger gym

the restaurant and the gym was wonderful, thanks again.

room service is good

very easy access to mit and kendall/mit station. fantastic gym facility. very helpful staff.

the gym and common areas

i know that the reception told me where to refill water but i only remember in the gym

ff and decay + soy milk), great gym, very quiet and restful night's sleep

breakfast was delicious - we had room service!

nice service, love the free coffee

modern and contemporary design, good bar and breakfast place

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

we like the gym and the front desk staff, who are always pleasant and knowledgeable

shared space, such as restaurant, gym and transit lounge were great

friendly staff. nice bar and environment

complementary wine and water and the breakfast was great

there are many more things i loved, like the yummy morning breakfast delivered to my room, and the lovely rear of the building which faces the water, and

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

i’m sad i didn’t get to use the gym, but i’ll be back for a longer stay to try it

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

bed was amazing and late check out was an excellent amenity!

staff was wonderful and location was great.very accommodating with late check out

location and price, gym availability.

earlier pool opening hours

pool to open earlier would be better.

room didn’t match booking descriptions about kitchen facilities such as never including microwave and oven

great breakfast w best scones i've ever eaten

rooms are unique and classy but not weird. staff nice. location perfect. free gym.

nice outdoor area for breakfast

breakfast was excellent and tasted great

the place , was a great space for me and my kids

mini bar in room fully stocked so you cannot use the refrigerator.

bar was nice , small but it worked

i) 4:30-6:30 which were delicious

i did ask for a quiet room so i'm ok with that but i was right next to the gym so that door opened and closed a

did quite a lot of walking all over the city, so didn't need the gym

liked that the hotel provided washers and dryers for self-service laundry

location - room location - room service

could have used a small table for room service meals

the pool was small and it bit icky by end of night

had nice bar and

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

if i was to choose something , the bar wasn’t open when we arrived and during our stay

arranged early check in

they have a nice bar that has been closed due to covid

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

ich the website didn't relay the fact that it cost anything) and room service which was extravagant for what i got, a simple and bland meal

gym was nice but dirty

coffee and wifi in room, nice comforter, wide shower curtain

i hadn t realised there was no room service but couldn t fault it otherwise.

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

not breakfast included but in the hall there is a bar and very close the hotel a dunkin' donuts

there is no room service

the hotel bar was great

loved the gym

closed in the evening and the front desk person made sure we would be able to place an order for room service

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

the staff was great! the hotel was clean, free breakfast, and close to friends and restaurants

gym, laundry, great breakfast, atm, kitchen in room, well furnished

we saw many families with kids

free shuttle was useful

accomodated us with an early check in

great attention to detail. milk and cookies delivered for the kids!!!

free wifi in the lobby

the shower was the size of a high school gym locker

but it was me, my husband, and our two kids in our room and we were honestly fine

spacious / pool /fitness room /starbucks/ outside patio with fireplace / easy to find!

upset over the marijuana but because i had children with me it very upsetting that i brought my kids to a hotel that allowed drugs

was no breakfast or room service but the front desk did provide us with hot coffee every morning

not sure if she only wanted to tend bar and not the tables or maybe it was my kids but she was annoyed

loud guests. some kind of pageant. tons of kids.

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

i also used the fitness centre which was very good

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

the best part was the bar lounge, great food drinks and bartender.

great staff. clean. smelt nice. nice bar / gym area

the deluxe room was worth the extra $ - great to have kids spread out and have their own tv

accomodate my request of late check out (just 2hours beyond normal checkout time)

coffee shop in the morning and bar in the evenings

late check out! nice security feature in elevators, must flash key to access floors.

that we couldn’t stay longer, kids begged to stay

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

very happy that there was a way to book the pool for the kids so they got a break

more than 15 minutes getting a server, we got our wine but had to re-ask for the kids drinks

bed, gym, pool

i love the gym and my daughter love the pool

also because of this the gym and pool were closed

great location. awesome staff. nice little gym on site

breakfast superb. location excellent. staff lovely. we had a great stay all in all.

adequate gym for my needs

free wifi & business centre

no room service or cleaning over the four nights i stayed there and no discount on breakfasts in the