the pool was clean and they keep their animals under really good conditions

no bar or food service after 3pm

could use food and a bar on the property . would have loved a cocktail by the pool.

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for more time at the night

there was no bar and they was giving a special service to a group of people that were staying there

staff was very friendly, it didn't have breakfast available because of the covid but they do have a coffee machine available and it was

breakfast could better

breakfast could improve by replacing what is consumed and extending the ending time.

everything was clean, accesible amenities and nice breakfast

breakfast was great at the hotel also

that the water park close to early they should leave it till 7 a least

ter park) my kids loved it so much they wish to return every year and stay longer

ter park) my kids loved it so much they wish to return every year and stay longer

the pool and the new rooms

wifi was unstable

the next morning when i got back from the gym, my room’s door was locked and the key did not work

guest no respecting pool rules (kids diving). no room service

it’s beautiful and modern decoration. nice pool and great parking.

pool close at 10

i loved the pool area; very enjoyable, most of guests prefer the beaches so you could have it to yourself for

the only things wish the restaurant and the bar was only during the week.

and furniture, the little fridge, the wide tv screen, the facilities of wi-fi, desktop computer, laundry room, guest car parking

the casino

because i know there are still covid restrictions everywhere but would have been nice to have the bar open every day and not just on weekends

plenty of parking and friendly staff

of kids in the pool so not very relaxing but of course they are on vaca too

employees at reception area, pool, bar and brava were exeptional, friendly and great atittude

pool and beach location is perfect bringing the opportunity to move one from another in an easy

the pool is just from side to side facing the beautiful sunsets and it has baby pool, kids and adult

not a property for families too much rules for kids

motor golf carts that the stuff were using were making too much noise like motorcycles

first they didn't have the key of our room and then the golf cart to take us to our villa wasn't available

ew, plunge pool, shower, privacy, etc

pool at the casita is great and we spent much of our time relaxing there

we love the customer service, food, gardens, golf campus, and pools...

the view was amazing and beach was cool, late check out

beautiful view, free breakfast, wifi included!!

pool and bar and especially ocean view

cereal was given to my kids and they were old had the leave the hotel to give my kids a nice meal

ocean view, good food at the restaurant, beautiful swimming pool and nice bar at the pool, pretty near to guajataca tunel, beach and river

room was clean and very spacious. the location was great, nice pool

no restaurant and bar or amenities like shown on advertisement

the covid-19 pandemic hasn't helped either this whole area used to have a vibrant restaurant and bar culture and it seems like most of it is shut down or has limited hours

good pool

the pool needs reno..

the pool was clean

pool wasn't private

is excellent, everything clean, the pool, the restaurant and above all the customer service is

small pool. sw

brunch and coffee were good. pool clean.

the bar had everything and the drinks were amazing

location view facilities pool

no hot tub or restaurant only a bar that should have been up front at time of booking

the room was pretty pool was great and front desk man was great

there's also a bar downstairs that the owner manages and a small restaurant

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

i like the pool area.

the windows were high quality and blocked out any noise from the parking lot

everything! pool bar was great!

bar and restaurant are awesome

loved that the bar ,pool ,restaurant was open and at the beach love this villa alot and will be back next year as well

parking was challenging, especially on the weekend nights

wasn t great that coming from the parking lot into the main entrance of the lobby you have to walk past a whole section at least the

pool is huge and perfect for kids and the wet bar overlooking sunsets and the beach is just super

room was ok, with the ac on cold there were no comforters available only bed sheets, there was no laundry in the whole facility, need to provided better clothes iron, location and setting were

children (10-11pm) a bit frustrating trying to enjoy a quiet evening on the balcony after putting kids to bed with the sider door open—but if you shut the slider and put the ac on you can barely

no wifi and cell signal is poor

no entertainment for kids besides the pool.

i love the update to the pool area room

the pool and location is amazing

only thing was the laundry room wasn’t working

we wished the bar area would’ve been open. also better tv cable. very limited channels.

the rooms are tidy and spacious, a/c is excellent and rooms look towards the pool/hills/beach and sunset

pool and staff are great

our kids really enjoyed the pool area

you do need a car, but there is ample free parking, in a big lot

the pool and hot tub were great and the outdoor bar was too

the cabana was beautiful with everything; full equipped kitchen, living room, dinner place and a very comfortable bedroom

dogs are not allowed in the pool areas so i had to leave her alone in the room.

dining room for six people, living room with flat screen, sofa convertible to sofa bed, laundry area with full size washing machine and dryer, fully equipped kitchen with microwave, oven,

the 1 bedroom suite was a open concept studio no privacy traveling with kids

we plan to return with our kids next time

very nice water park style pool for the kids

can’t beat 5-minute shuttle ride on-demand to airport

any facilities due to the covid,no game room,no room service,no coffee bar,nothing,no casino,no gym, there's nothing to do around there and if you are not a local ,you feel stranded

very nice water park style pool for the kids

pool. dennies. big room airport shuttle!

the restaurant and the bar by the pool were closed. had to go downtown for a drink or food.

the pool area is very relaxing

the water in the pool was too cold.

need more chairs for the pool area.

the people at the bar were amazing as well as the front desk staff

no gym

the breakfast

they have casino on the 1st floor

breakfast, game room, casino and pool

convenient location, spacious rooms, 2 pools and parking available delicious breakfast.

the bar staff edwin and carlos amazing

the pool bar wasn't open - but there was another bar at the hotel that was open 24/7

wonderful pool

from the staff to the facilities was amazing, the room was beautiful and super clean, the pool area is also great and everything is well maintained, the food at the restaurant is delicious,

everything was incredible. the staff, the amenities and the breakfast

well maintained older building. location is great. swimming pool is a great feature.

the pool

many families but they all left the pool area and it was so quiet by 10pm

really beautiful place with large garden, swimming pool and amazing lagoon!

nice location, great pool

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

the best is the location the pool and the parking

no functioning swimming pool

the tv did not work the pool was dirty, i think it was closed they do not supply beach towels if i need it towels i had to

pool was excellent. rooms were clean.

pool closes too early-at 7:00 pm

sadly because of the corona virus i wasn't able to enjoy the pool much :(

they had a laundry, but a very old and rusty

was quiet, clean, restaurant was right across the street, late check out, friendly staff, big room, affordable

nice pool. good a/c. good food next door

pool was gorgeous and would go again if possible

pool open 24/7 all areas all clean

one pool bar did not have enough supply to fix regular pool side drinks

my grandchilds enjoyed the different pools and the beach too

also liked that there was a gym

great pools, good food, gym, spa, etc…

friendly staff, good location, pool, morning snacks.

there is no parking space for customers we have to park far and move the car to the front of the hotel when

the location was great, the room, the views of the mountain and the pool, though i didn't use it but it was nice

it's not that i didn't like it but i wish there were a private parking on the hotel premises.

parking facilities are not good

the pool should have a heater

the pool is really nice and deep

the pool was cool but so refreshing

the spring fed swimming pool is lovely

that you need to use plastic cups at the pool.

great to have a pool and walking distance to beach

cleanliness, friendly staff, great location, super for families, fun activies and pool on site!!

peaceful, access to all commodities (pool, beach, continental breakfast, restaurants within walking distance)

pool hours

next to the beach, excellent pool and pool table.

the suites have a modern decoration with kitchen and air condition in the rooms.

staff was wonderful and very accommodating to our early check in and late check out request

there was a restaurant across the street, there was a gift shop, bar and a pool

pool under construction

just by the beach, very good restaurants meters away, underneath the room a very lively bar on weekends, perfect for a drink, lots of very friendly locals almost no foreign tourists, the

some areas place could be cleaner tiles in pool scraped with nail and grime came out very poor wifi signal in rooms

loved the pool area, the kids pool was great

wifi signal was not strong. i had to sit outside the room to use my notebook.

breakfast staff and who ever attended me at the bar makes me feel special

cute bar and pizza restaurant