pool was closed last day

she gave my kids each a bottle of water to take to school with them as well as a snack

breakfast was warm n ready

clean friendly staff breakfast pool

great options for breakfast that is included and a great pool my kids didn't want to get out of

location!! great pool great breakfast! really great linens!!

very friendly staff, nice pool

it was comfortable, breakfast was great as well as the bar and dinner

patio looked really nice but was not accessible from the breakfast room or the pool

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

gym equipment was broken and no disinfectant available

breakfast was amazing

loved breakfast

the beds are very uncomfortable. the gym had broken equipment. breakfast was cold food only.

was noisy the first night - kids running on the floor above us

room was clean, kitchen area and fridge were clean

location was easy in and out, and i liked that you had ev chargers

it was a well equipped unit including a full kitchen.

breakfast was grab and go which i appreciated with covid still being very much a concern

they have thought of everything; it’s basically your own little apartment with substantial kitchen and lots of workspaces

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

absolutely loved the bar staff

convenient location . like the fact that it has a restaurant and bar on the property

great location, nice atrium, pool, and fitness center.

the location was great. the bar was great. the accommodations were fantastic. had a great time.

the pool was closed as they were doing renovations.

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

burned the eyes and kids couldn’t stand it for very long

friendly staff, nice room, nice clean pool area, good breakfast selection

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

pool water a bit cold

we did not want to venture out to buy food stuffs for the kids, it was snowing badly and the roads were nasty

the lobby, bar, rooms, starbucks coffee, the pool

jason at the bistro and bar was especially nice

loved the pool and whirlpool and room was very cozy and clean

price and lots of kids running thru the hallway

they let their kids run up and down the halls and make noise and think nothing of it

cleanliness, friendly staff, large rooms, continental breakfast. check in was fast and easy.

didn't like the kids(pre-teens) out in the hallway across from our room banging on the door and wall late at night

pool breakfast gym location

breakfast could be better

no breakfast, but coffee and water machine was available for use

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

the breakfast was great! waffles and boiled eggs.

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free continental breakfast

location . free shuttle to airport and hospital

staff and helpful shuttle service to university of rochester athletic facilities - gym

pool was great to help keep kids occupied

no one took out our garbage during our 4 day stay , no exercise mats in gym

shuttle service to strong mem hosp

the staff at the front desk and in the breakfast area couldn't be nicer.

it offers breakfast and it has gym/pool

would be better if the kitchen could have chopsticks & right size covers for woks.

that it was right next to the college it was still family friendly for younger kids

staff during breakfast, was friendly, helpful, and her smile was so refreshing

laundry for free bc the hotel owned by rit and students live in it.

beit a little small), and laundry room were all good

long waits for shuttle

love the pool, and spa

nice place, clean, loved the pools. need to enforce no kids i hottub!

free ev charging

staff were very helpful and friendly, a little ‘library’ shelf had books to borrow - our kids loved being able to choose a bedtime story each night

breakfast was good with lots of food for kids too..

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

great value and will definitely come back next time my son has a gymnastics meet

small gym, no slipper in bathroom, no one told me about a business center

breakfast was great. i also used the fitness center.

my kids barely got any sleep

no breakfast, but a starbucks is conveniently located on the ground floor

actually booked and upgraded me to a more deluxe room and gave me and my guests free continental breakfast during our stay

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

lovely rooms and outdoor bar area

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

beautiful bar on the roof and great restaurant in the lobby

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

permitted early check in. 6th floor head maid nice.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

it was due to covid, it was still disappointing that there was no restaurant or bar open

pool was closed

the pool was a bit cold, but it her than that, everything was

had a junior suite and was very small. not worth price. paying for parking. bar closes early

there is a bar downstairs

staff was great from check in to coffee/ bar

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

it would be nice if airport shuttle service available.

modern, comfy bed, bar in lobby

not a lot of breakfast at 9:30, my fault tho for sure

wifi is very weak and barely worked

there was no breakfast. it was a very luxurious room. i really liked the spa tub.

favorite location close to spot s cafe), room was big with

restaurants and jazz bar excellent

beautiful room and interesting hallways. great location with easy parking

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

modern bathroom and kitchen facilities with retro appliance touches

kitchen was missing a microwave oven and creamer for the coffee

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

look forward to the spa unfortunately they were booked

staff was amazing, the spa experience was amazing!

excellent spa

the service at the bar was mediocre

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

awesome breakfast

excellent stay! the breakfast is great.

breakfast was good

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

close to the airport and breakfast provided

the room and the pool

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

pool

pool was great for the kids and the fire pit

we loved that there was a pool, market and starbucks available!

the pool is amazing and my kids love it so much we will return

we didn’t have time to use the pool but it looked very nice

staff was super great the stay i was there the inside pool was awsome my daughter love ud83dudc95 it will recommend to anyone

i didn’t get to try it but the work out room and pool looked lovely and there was a fire pit outside with seating which was particularly nice,

we used the pool and spa it was neat and clean

hotel doesn't provide breakfast but it has a kitchen in the room to cook

i like it have a full equipped kitchen.

full suite with a small kitchen

fitness center and pool were top quality

enjoyed the spa and pool area

i hear the pool and hot tub were excellent and breakfast was available in the am

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

the indoor pool

huge room ,good breakfast-

loved the gym and pool

the breakfast was good enough especially the fresh waffle. the gym was good size.

some of the breakfast items were not great ie. oatmeal was bad in some locations.

limited breakfast and pool close, do to covid totally fine

excellent room service. i have fallen in love with the blueberry pancakes.

very nice grounds. indoor and outdoor pool. restaurant and bar onsite. close to everything.

people with kids should have their own area of a

and quiet and very good parking

over the last 25yrs, i've noticed that there is a much needed upgrade to the pool and hotel gym

laundry machines was only $1 to use, and they provided complimentary detergent

pool & hot tub

breakfast was adequate.

kids however loved it

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

liked the room setup especially the kitchen size

our room was clean and the kitchen made us feel at home

there was a nice selection of breakfast food, although there was a full house

there was a lot of kids knocking on doors and running

cleanliness, space, pool, available gym equipment and work out tool and breakfast.

hotel had pool n gym

inn express across the highway the last two years and they have an excellent breakfast but no pool

the pillows and free coffee. the gym is nice too.

my kids and i loved the front desk lady

could not use hot tub kids would not get out of it

the person in the next room had kids and they were loud but i have kids so i know that s hard.

they allowed an early check in, very accommodating

unsupervised kids running all over the property

didn't bring my room service breakfast that i requested but they made it up to me by giving me free breakfast

there were also issues with kids on the 6th

an excellent home style hot breakfast with fresh fruit

breakfast very good and the pool and jacuzzi provided much needed relaxation

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast including egg, sausage, etc, and they gave us a quiet room on

hot tub, breakfast , pool and cleanliness

then the breakfast was amazing, i honestly wished they served it all day long lol

think of anything, except rowdy kids in the hallway, which the hotel did not have any control over, and it wasn't that bad

kids loved the pool

clean , comfortable and a great breakfast in the morning

room was booked for 2 adults and 2 kids, but only 3 big towels were provided in the room, and only 1 small bottle of each shampoo and

nice pool and hot tub

manager was very helpful and the pool hvac had broken just prior to our arrival

the continental breakfast was a good addition to our stay it makes my kids happy

the staff was very friendly and helpful. the breakfast was good they had a good selection.

my daughter enjoyed the pool

breakfast and the beds wer very comfortable

gave us early check in

my kids loved pool. it wasn't huge but was refreshing

' the pool and fitness centers were open

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

pool and spa tub are not up and running yet, however it doesn't say that anywhere online and i

breakfast, cleanliness, the pool

super clean and comfortable room, great swimming pool and breakfast. friendly staff.

breakfast was hit or miss.

hot tub, and breakfast buffet

free breakfast cleanliness early check in

was an excellent choice of food for breakfast, check in was efficient, and the accommodation was just what we wanted for our overnight

the breakfast was very good

great sleeping accomadations. free breakfast was terrific! pool was clean and quiet.

conditioner, shower gel and lotion already in the bathroom in big bottles and having a real breakfast than just donuts and cereal was a huge plus for our family

breakfast was good from a variety standpoint however the quality as in taste of the breakfast

pool windows are du for a wash.

stones around the pool were wet and extremely slippery. a bit of a danger to me.

nice pool and gym area too

breakfast was fantastic

nice have an restaurant, bar and outside deck attached

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

i would love to go back but, i won't because of the pet fee

old and bland, but with an amazing family-based staff, and a bar to die for

bed was amazingly comfortable, cleanliness, pool and hot tub availability.

a great stay; from the friendly staff at check in, spotless room, comfortable beds and wonderful breakfast

we were hoping after a long day of business traveling the pool would be open - we arrived at 9pm

we were able to eat breakfast and then enjoy the pool and hot tub for a bit before checking out

fantastic facility, we even used the pool while it was snowing outside!