the pool was very chilly so we weren't able to enjoy it.

another sign that if you choose early check in or out, the hotel will charge you by the hour

bed was so comfortable. nice pillows! good breakfast , quiet...

breakfast was one of the best that i've had at a motel

gym equipment

liked everything was great location staff was great pool and hot tub was excellent

the continental breakfast was a good addition to our stay it makes my kids happy

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

loved the breakfast, the pool, and the staff

wonderful free breakfast. updated and clean throughout.

lot of hair were in the swimming pool and the water seemed not clean.

were extremely friendly and helpful, the breakfast was very good, all the equipment worked in the fitness center

great breakfast, friendly staff

the pool and hot tub were excellent

pool could’ve used a cleaning.

gym was nice

there's gym and no pool

gym was not useable

the spacious and clean room. pancakes for breakfast and the very nice exercise facilities.

front desk was very helpful with early check in - even upgrading our room for only $5

the pool was nice, and the breakfast was good

breakfast very good and the pool and jacuzzi provided much needed relaxation

breakfast

only complaint was the pool wasn’t available

breakfast very good and the pool and jacuzzi provided much needed relaxation

i was near the pool entrance, like i requested

higher priced for property and pet fee high

parents leaving there kids at the pool when there 15 kids it gets dangerous...

pool was great

wonderful breakfast.

then after that, just kids running around in lobby loud and obnoxious, yelling playing on elevators and no supervision or

pool was not working therfore the water temp of the pool was really cold unacceptable for the kids to swim in

large rooms, executive golf course.

the half hour drive was worth the comfy room, friendly staff, hiking trails, pool and golf course all in one at woodcliff

not a kids menu on room service menu

the indoor pool

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

fitness center and pool were top quality

was super welcoming and helpful with room and pool access

also appreciated the complementary bottled water and chocolates for guests

at the hotel there was again no information in the room concerning spa facilities nor meal times

the service at the bar was mediocre

excellent spa facilities

the spa was just down the hall from our rooms

look forward to the spa unfortunately they were booked

would have been nice to have a pool, however, the hot tub was great!

have 5 kids and they have a policy that does not charge you for extra people if they share an existing bed

lovely country setting, had all we needed. let us have a late check out. staff very nice.

had a room next to ice machine, laundry and elevator …

breakfast was offered until 10am, which was

the sand bar food was mediocre.

cozy facilities like library bar and other rooms

the sand bar food was much better than the rose tavern and the staff there was

many flies at swimming pool area , i think it was their season

the rose tavern and the sand bar restaurants were outstanding

enjoyed breakfast, coffee was good too.

very friendly staff, hotel and room was very clean, great breakfast

since our previous stay, the addition of your breakfast offering is greatly appreciated.

wuld be nice if they offered oat milk at the breakfast spread

other than not real breakfast. was a good stay

could have better robes to attend pool/hot tub

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!

big rooms, nice pool, clean and good looking spot. the bed was comfortable too.

they attempted to give us credits to the restaurant / bar however 2/2 times these charges ended up on our bill and i had to fight it again

location on lake, bar outside, fire pit

to downtown clean comfortable room very comfortable bed great breakfast - one of the best in our

great location, clean hotel, friendly staff and great breakfast.

breakfast was good

extremely clean, away from the road so it’s quiet, lots of variety at breakfast, friendly

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

the breakfast and breakfast staff were awesome

staff was very welcoming! the breakfast was great! room was very nice!

i also loved the gym and pool area

i was driving a uhaul truck and the parking was very easy

excellent breakfast the next day

clean, pool, outdoor seating area! mini bar at front desk

pool

we loved that there was a pool, market and starbucks available!

had kids knocking on my door first 2 hours

the room and the pool

was over the laundry, which was in use at 7 am

breakfast was good with lots of food for kids too..

away from vending machine because my dad is a very light sleeper and we got the rooms next to gym, public bathroom and vending machine; second, the breakfast was not very good and there is no

ev charger, only tesla level 2 available including for non-tesla vehicles to use with an adapter

nice to have laundry, don't usually need it, but this time we did

parking area and the staff seemed a bit cut and dry, not very friendly also not rude but very bland

various healthy and indulgent breakfast options, too

were unable to get on the wifi and also unable to get tv access

wifi signal, couldn't use coffee maker in room for coffee as it was missing the filter cup and

we couldn't get a receipt at the end of our stay due to the printer not working and the wifi password wasn't correct and they didn't know the right one

great location, nice atrium, pool, and fitness center.

convenient location . like the fact that it has a restaurant and bar on the property

the bar staff. we ate there. didnt have good customer service experience

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

fresh, clean, and relaxing. excellent breakfast options. welcoming personnel

great breakfast variety and the staff was very friendly and cheerful.

breakfast could be better.

room was clean, kitchen area and fridge were clean

breakfast was grab and go which i appreciated with covid still being very much a concern

the pool was closed as they were doing renovations.

there was room fir us all to be comfortable and the kitchen made it convenient to keep lots of snacks and food fr my son

staff, clean rooms, smelled nice, extra attention to detail, kids loved the pool and breakfast

friendly staff, nice room, nice clean pool area, good breakfast selection

this hotel room was clean and spacious breakfast was great pool was nice staff was very

very clean & we were able to check in early {1:30pm}. also, breakfast was very good.

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

coffee was hot and delicious and my kids loved the make your own waffles

the water dispenser in the gym was empty the entire time i was staying at the hotel despite reporting it was empty

one could very easily slip and fall, especially young kids and older senior citizens

it was clean and comfortable. the gym was great.

the breakfast was great plus the gym and swimming pool were excellent.

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to grab a piece of candy and lay down and watch a movie

the kids had a great time in the pool and picking out snacks at the snack bar

kids (

restaurant and bar open late

bother paying extra for the breakfast

large and spacious pool. rooms in great condition

i enjoyed the décor, the lobby and bar area were spacious and well appointed

it was clean and nice. the staff was great. the free bar was the best!

you can have coffee any time, and breakfast at the morning

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

you please add bananas to the breakfast, breakfast is from 6-9, i think it should go to 10am, other than that, i am very

breakfast could be better

breakfast was good room was on the large truck side and very little if any noise or sound from

i saw they had an indoor and an outdoor pool, although i didn't use them this trip

long waits for shuttle

close to the highway, had bar and restaurant

location, parking, staff, easy in easy out,

a lot of college kids working and they are all pleasant and very helpful

price and lots of kids running thru the hallway

convenient location for competition at local ninja gym. very pleasant staff.

the breakfast is so good

breakfast was great the kids enjoyed

pool breakfast gym location

the cleanest and home feel of he rooms and hallways and the pool

nice pool

jason at the bistro and bar was especially nice

bigger pool towels but was fine

we did not want to venture out to buy food stuffs for the kids, it was snowing badly and the roads were nasty

room, beds, pool, bathroom where great

location, clean, gym

we didn't use the pool or gym so i can't comment on

the pool and fitness room.

also offer shuttle service

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

top bar beautuful with great outdoor fire pit and best views of the city but small

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

beautiful bar on the roof and great restaurant in the lobby

great gym with well maintained equipment and rowing machine.

do not think there is room service

private off-street parking and security measures are exceptional

is open to the loft which is open to the main room, which was fine for our family

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

bean bag chair jetted tub retro/art deco decor kitchen

modern, comfy bed, bar in lobby

staff was great from check in to coffee/ bar

it was clean and beautiful and the staff were amazing! loved the bar area!

free shuttle to our event

fast easy early check in.

could not assess room service for breakfast in bed. did not have room service on sundays

fridge , dinning area, big separate rooms for kids and parents

the breakfast area was too cramped to try and get 2 kids breakfast

extras, no crazy kids, no pool smell, quiet, professional staff, breakfast like no other, there's a happy hour

comfortable beds; nice kitchenette; wonderful staff; great breakfast (eggs and sausage in addition to the typical carbs

love that the restaurant and bar are on site and open

also, the complementary breakfast items were scarce and when i asked if there were any granola bars he looked and said all

i was surprised that there was no breakfast included.

really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the basement

thout a drop in price)

small gym, no slipper in bathroom, no one told me about a business center

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

the bar area downstairs was very nice and convenient

the bathroom in gym/ pool area was absolutely disgusting

breakfast

it was due to covid, it was still disappointing that there was no restaurant or bar open

the pool was a bit cold, but it her than that, everything was

the bar with live music was awesome

had a junior suite and was very small. not worth price. paying for parking. bar closes early

the pool wasn’t open on this stay

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

permitted early check in. 6th floor head maid nice.

everything was fine though laundry long walk from guest room with bags of laundry

the night of the wake, we all gathered in your breakfast area to eat

of room; good tv channel variety; quietness throughout: very good breakfast; very helpful

pool closed on second day of stay for maintenance

i always found the breakfast enough for me,and the area always neat and clean.

stay, kids kept knocking on our door, of the third-floor had loud music all at the front desk was very

pool was great, staff, and breakfast

nice pool and gym area too

pool was good size and towels were available

the breakfast was very nice and had a good variety of food items.

breakfast was good from a variety standpoint however the quality as in taste of the breakfast

the breakfast was very good

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

location and the breakfast was beautiful.

breakfast was great, use of the gym and the pool was nice.

pool, breakfast and gym were averagely good

some of the breakfast items were not great ie. oatmeal was bad in some locations.

the kids loved the pool

loved the gym and pool

the free fresh hot cookies,,beds were very comfortable and pool was great for relaxation

the pool was okay i just prefer being outdoors.

breakfast had lots of choices

excellent stay! the breakfast is great.

room smelled of gym socks, smoke, and musty

the property advertised free access to the gym however it was not available to use

little gym was cute and it’s next door to a gas station- they have many car charging

hotel doesn't provide breakfast but it has a kitchen in the room to cook

i like it have a full equipped kitchen.

full suite with a small kitchen

pool hours

kids were really excited about the pool but it was tiny and didn’t look very clean

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

i like the pool and the hot tub

great breakfast

full kitchen, bbq grill, complimentary refreshments, grocery shopping)

rooms, pool, mini golf course on turf and the complementary bfast had plenty of

breakfast was good but closing it by 9am was a shame as we had to rush for breakfast before it

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the breakfast, waffles were a hit with the kiddos

rooms, pool, mini golf course on turf and the complementary bfast had plenty of

it almost smelled mechanical as if the filter needed to be changed but i suspected the next door gym or the near by indoor pool may have been factors

wanted to book a room for my kids birthday that had a pool because she loves swimming and cant until the summer due to weather

breakfast was a little weak

clean and newly renovated plus breakfast included

the pool and gym room were not available

the pool

free breakfast need to be offered. because family with kids needs that.

gym, whirlpool, tv programm, personal

the rooms are very clean && the pool/spa is nice.

a sign for the gym would be helpful, as there was none and it was located below the