breakfast , the coffee , tea, hot coco in the lobby , the pool and hot tub

everything was clean and beautiful. bed super comfy! breakfast,pool and gym a+! staff amazing!!

location,staff and a good breakfast.

it’s always clean with a friendly staff and a good breakfast

felt updated and spacious, staff was very nice and gave us early check in

of room; good tv channel variety; quietness throughout: very good breakfast; very helpful

no more hot breakfast... but certain that is no fault of theirs... most likely covid.

the pool

breakfast was good, employees were very friendly, room was clean

pool, hot tub, and breakfast buffet

was an excellent choice of food for breakfast, check in was efficient, and the accommodation was just what we wanted for our overnight

pool was extremely crowded and

the breakfast was very good

breakfast was great, use of the gym and the pool was nice.

location and the breakfast was beautiful.

we didn’t have time to use the pool but it looked very nice

the breakfast room was the largest and most comfortable that we had ever been in

also it was nice to be able to use pool, hot tub, and gym

breakfast was good. omelet was not hot enough.

i didn’t get to try it but the work out room and pool looked lovely and there was a fire pit outside with seating which was particularly nice,

pool was great for the kids and the fire pit

pool water needs to be heated.

pool more than compensated for this missing piece of exercise equipment

pool was a plus

had kids knocking on my door first 2 hours

look forward to the spa unfortunately they were booked

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

spa is the best in the area

excellent spa facilities

at the hotel there was again no information in the room concerning spa facilities nor meal times

the staff. the location. the pool.

fitness center and pool were top quality

enjoyed the spa and pool area

was super welcoming and helpful with room and pool access

the indoor pool

only one laundry machine

great value and will definitely come back next time my son has a gymnastics meet

away from vending machine because my dad is a very light sleeper and we got the rooms next to gym, public bathroom and vending machine; second, the breakfast was not very good and there is no

sharing this for fellow gym rats

kids enjoyed the breakfast, and i appreciated the prompt response from the staff to the questions i

more staff working the car parking

but the thing i've liked the most is the huge gym the hotel has

hotel has room service, they need to pick up plates and trays from the hallways quicker if they offer that

the spa was the nicest that i have ever been to

gym!! starbucks in lobby.

didnt know i had to asked the earlt morning clerk to let me in for my gym exercise

clean room, nice staff and a great sleep! breakfast was excellent!!

pool was amazing however a little too much chlorine so if you have eczema or any type of sensitive

staff were so friendly and the breakfast was great

loved the gym and pool

is open to the loft which is open to the main room, which was fine for our family

the rooms/lofts were spacious, high ceilings, kitchen, etc

is open to the loft which is open to the main room, which was fine for our family (2 adults / 2 kids), but you definitely need to be comfortable with your roommates in this space

rking is in the back)

then they want to offer room service to take trash out n make the beds and get extra towels

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

lovely rooms and outdoor bar area

top bar beautuful with great outdoor fire pit and best views of the city but small

it would be nice if airport shuttle service available.

fast easy early check in.

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

free shuttle to our event

parking is an awesome plus

no room service at night???

only think i could even think to suggest would be having instructions and menus for room service in the rooms - we had to do a little hunting/asking around

i was surprised that there was no breakfast included.

downstairs restaurant and bar bonus

of control guests and no action - kids running around and one child got burnt using the waffle maker

clean , comfortable and a great breakfast in the morning

we'd love to have been able to check out the pool

then the breakfast was amazing, i honestly wished they served it all day long lol

the cleanliness, the staff, the buffet breakfast'

pool water was chilly

we even used the pool

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

great staff - very friendly and helpful. pool and gym facilities outstanding.

had a junior suite and was very small. not worth price. paying for parking. bar closes early

small gym, no slipper in bathroom, no one told me about a business center

the breakfast was not cooked properly using substandard products such as prepackaged potatoes, lame

breakfast was great. i also used the fitness center.

bar and restaurant areas had a great atmosphere

at the check in counter, awesome and so welcoming, christian and alika at the terrace bar

everything was fine though laundry long walk from guest room with bags of laundry

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfats my kids really enjoyed as did my wife an i

breakfast there was no eggs, bacon or sausage mostly carbs

lovely country setting, had all we needed. let us have a late check out. staff very nice.

very clean, good breakfast, friendly at desk

wish there was some sausage to go with the eggs on the breakfast bar

breakfast was amazing, beds soft, clean, easy check in and out

the pool and hot tub were very nice as well

gym looked pretty nice too

breakfast and the coffee were very good as well

this was a very clean hotel. nice pool and hot tub

liked everything was great location staff was great pool and hot tub was excellent

the staff was very friendly and helpful. the breakfast was good they had a good selection.

it was quite, good location. the breakfast was very good.

the pool and hot tub were amazing! the place was very quiet and clean!

wonderful free breakfast. updated and clean throughout.

the pool area and hot tub were small.

this place was great for our overnight stay for gymnastics competition

they even accommodated our request for a late check out with no extra charge

the pool was very chilly so we weren't able to enjoy it.

i was at a golf tournament + turned off my phone for the time that we were at the course

night receptionist signed me up for shuttle at 0645 am

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads done by mom), flexibility- they

no shuttle, no room service despite both being listed here and being reasonable i made the choice of

location . free shuttle to airport and hospital

staff and helpful shuttle service to university of rochester athletic facilities - gym

breakfast was great, those were the fluffiest eggs

friendliness of staff and amenities (pool and gym)

the pool water is warm and they have pool toys for the kids

windows open all the way with no protective net or bars so dangerous if you have younger kids

didn’t go away hungry from the breakfast

jason at the bistro and bar was especially nice

the lobby, bar, rooms, starbucks coffee, the pool

the cleanest and home feel of he rooms and hallways and the pool

pool water a bit cold

the pool and hot tub were well needed, the beds were great as was the staff

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

absolutely loved the bar staff

the bar staff. we ate there. didnt have good customer service experience

breakfast could be better.

a pool, gym, laundry & seating areas, parking

we only stayed overnight, we will use this hotel for the kitchen

clean room, clean lobby, gym equipment in excellent condition

the system of the hotel, the room with a mini kitchen and the staff.

we loved eating breakfast there too

kids upstairs woke up around 6:30 and were stomping around and woke us up

lack of kitchen utensils

washer and dryer (filter) cleanliness issues in the laundry room?

the breakfast was really nice

one could very easily slip and fall, especially young kids and older senior citizens

very clean & we were able to check in early {1:30pm}. also, breakfast was very good.

small rooms breakfast was very basic

very clean, room temperature perfect when entered room, delicious breakfast

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

hotel bar and restaurant. easy access to main hwy.

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

the breakfast was very good with plenty of fresh options

it was comfortable, breakfast was great as well as the bar and dinner

very friendly staff, nice pool

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it dirty, but as a hotel you really

times it seemed as though they had difficulty in keeping up with eliminating waste in the breakfast and coffee area

very clean, staff were friendly and the pool was nice

great options for breakfast that is included and a great pool my kids didn't want to get out of

gym and pool at your disposal

great breakfast, friendly staff

pool, mattress, breakfast were all excellent

the pool and hot tub were excellent

pool is always a perk

pool and hot tub

this hotel room was clean and spacious breakfast was great pool was nice staff was very

burned the eyes and kids couldn’t stand it for very long

i booked the hotel for this reason, to enjoy the pool with my kids and i couldn't

great stay - would recommend for families with young kids!

great choice of breakfast items.

breakfast

clean, comfortable beds, & accommodated a early check in.

were no trays to take breakfast back to the room

free breakfast

very nice great breakfast

breakfast was a little weak

clean and newly renovated plus breakfast included

the pool and gym room were not available

the pillows and free coffee. the gym is nice too.

we had our bod with us and having no pet fee was a huge plus

breakfast was amazing

rooms, pool, mini golf course on turf and the complementary bfast had plenty of

pool was quite cold.

was a bit rainy while we were there, so didn't use air conditioner or pool, so unable to answer these questions

pool water was very cloudy, taken in the consideration there were lots of people in and out and a

laundry machines was only $1 to use, and they provided complimentary detergent

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

kids however loved it

kids running in hall, unsupervised

the breakfast included was amazing, could not believe how fresh everything was and staff was so helpful

the people, the breakfast, the cleanliness!!

also gym is quite outdated and there is a weird smell in the whole

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

breakfast was good

close to the airport and breakfast provided

not enough handicap parking

room service closed earlier than stated on the menu, so we had to drive around and find a

everything is around so food was no issue if you don t like room service

desk was sweet and knowledgeable , the vibe was great , the pool was amazing and the hot tub the kids enjoyed themselves as well as is adults

was told no kids meals but after realizing there was a qr code to use it clearly says 5

i like it have a full equipped kitchen.

full suite with a small kitchen

hotel doesn't provide breakfast but it has a kitchen in the room to cook

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

you can have coffee any time, and breakfast at the morning

breakfast could be better

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free continental breakfast

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

i had months ahead booked two room adjoined upon arriving at 1am with 3 kids no parking however that wasn't the worse part they gave me a key to a room where someone was

there being a shuttle service within a 5-mile radius of the hotel was also cool since i didn't have a car

pool/outside atmosphere, showering!!

check in staff was great. lifeguard at pool was very nice to us and kids. room was fine.

stale smell, and lots of kids running thru the halls during quiet hours