i would love to go back but, i won't because of the pet fee

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

old and bland, but with an amazing family-based staff, and a bar to die for

nice have an restaurant, bar and outside deck attached

the staff was very friendly.the room was great. the pool was fantastic after our long drive.

breakfast had a lot of choices

breakfast with such a large selection

the golf view.

staff was very friendly and helpful. breakfast was delicious and convenient.

it was nice and clean and the breakfast bar was good

the carpets were not very clean and the gym carpets were terrible

only issue was the gym was very small with few machines

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

they had mooring provisions for out boat, and the bar was just a few steps from our room

we love the charm and the outside bar and restaurant

it was a nice place with a cabana bar and great restaurant....room was fine.staff was awesome

bar and restaurant both very nice

there is also a bar for those who likes to drinks next door next to the restaurants

the pools

ps aren't compulsory on the free shuttle, right

tub was great, pool was clean , room was clean , staff were great, deep fried cheesecake was amazing from patels

nice place, clean, loved the pools. need to enforce no kids i hottub!

stale smell, and lots of kids running thru the halls during quiet hours

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

breakfast could be better

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

there was no detergent available for the laundry, and the vending machines were always broken

no breakfast, but coffee and water machine was available for use

friendly staff, nice room, nice clean pool area, good breakfast selection

swimming pool

the full kitchen with a full size refrigerator which is essential when traveling with my kids

we especially appreciated the full kitchen with a full size refrigerator which is essential when traveling with my kids

love the kitchen amenities

gym equipment

gave us early check in

' the pool and fitness centers were open

we asked for early check in and they had several rooms ready

this place was great for our overnight stay for gymnastics competition

hot tub, breakfast , pool and cleanliness

the pool and hot tub were very nice as well

breakfast was amazing, beds soft, clean, easy check in and out

gym looked pretty nice too

an excellent home style hot breakfast with fresh fruit

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to grab a piece of candy and lay down and watch a movie

clean friendly staff breakfast pool

parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking on

she gave my kids each a bottle of water to take to school with them as well as a snack

night and saturday night was very crowded with many little kids playing field hockey in the halls

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

it was quite, good location. the breakfast was very good.

breakfast was awesome

my daughter enjoyed the pool

still advertising hot breakfast when they cant because of state covid laws

location!! great pool great breakfast! really great linens!!

we went on new years eve, the bar restaurant was not open.

staff was very friendly, and the breakfast was great with service

free breakfast

large and spacious pool. rooms in great condition

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the location was great. the bar was great. the accommodations were fantastic. had a great time.

the bar staff. we ate there. didnt have good customer service experience

great location, nice atrium, pool, and fitness center.

absolutely loved the bar staff

we only stayed overnight, we will use this hotel for the kitchen

room was super clean, breakfast included was great, , the pool was nice and clean

there was also a free, yes free, washer and dryer in the hotel lobby gym

having a complimentary laundry was really appreciated

pool temperature was so perfect after this super cold

one could very easily slip and fall, especially young kids and older senior citizens

breakfast was amazing

very clean & we were able to check in early {1:30pm}. also, breakfast was very good.

there were a lot of kids running around , some loud and unsupervised.

small rooms breakfast was very basic

rooms are clean and great breakfast! staff are nice as well.

breakfast

i was near the pool entrance, like i requested

then the breakfast was amazing, i honestly wished they served it all day long lol

higher priced for property and pet fee high

the lobby, bar, rooms, starbucks coffee, the pool

the sliding glass door did not lock & the security bar was not placed to keep the room secure prior to me entering

the cleanest and home feel of he rooms and hallways and the pool

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

pool water a bit cold

turn into parking area mind of hard to find. handicapped parking far away from hotel entrance.

bed was very comfortable, staff was great especially the bar staff!

friendly staff, clean, well maintained environment. the restaurant and bar were excellent.

loved the golf course and bar! bartenders were so friendly and the environment was relaxed.

people with kids should have their own area of a

i had to take my towels from the room to use in the pool area, and i had to pay to wash and dry my towels in order to use them in my room

pool is great

check in excellent, breakfast excellent.friendly personal.

breakfast was great the kids enjoyed

the lady who checked us in was accommodating with early check in and very pleasant

also appreciated the complementary bottled water and chocolates for guests

the pool was nice but freezing cold

fitness center and pool were top quality

i hear the pool and hot tub were excellent and breakfast was available in the am

fitness center and pool were top quality

excellent spa facilities

at the hotel there was again no information in the room concerning spa facilities nor meal times

staff was amazing, the spa experience was amazing!

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

look forward to the spa unfortunately they were booked

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

restaurant and pool on premises great for small children.

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

location, clean, gym

very clean, great pool, amazing staff, the best beds!

they had a laundry room which we need

the hotel had a washer if you wanted to wash some clothes and a gym

the hotel offers 24/7 free snacks which is wonderful especially when you travel with kids

we enjoyed the complimentary breakfast, and also that snacks were provided throughout the day

great value and will definitely come back next time my son has a gymnastics meet

me in was really short with me and rude when i asked if i could take take couple masks for my kids that were put out for the public to use

extras, no crazy kids, no pool smell, quiet, professional staff, breakfast like no other, there's a happy hour

the breakfast was really nice

distance, breakfast, room

it was great, my kids had their own room on my daughters birthday

we loved that there was a pool, market and starbucks available!

pool

pool was a plus

pool was great for the kids and the fire pit

pool more than compensated for this missing piece of exercise equipment

room was right across from guest laundry so no privacy and large group congregated there at 1 am

permitted early check in. 6th floor head maid nice.

everything was fine though laundry long walk from guest room with bags of laundry

breakfast! and laundry services.

small gym, no slipper in bathroom, no one told me about a business center

there was a very convenient and reasonably priced parking with free ev charging stations!

no breakfast, but a starbucks is conveniently located on the ground floor

the morning waiter at breakfast was polite and helpful

another question about an ingredient she started yelling to the point we had to take our young kids and leave

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

great staff - very friendly and helpful. pool and gym facilities outstanding.

pool was closed

the pool wasn’t open on this stay

we even used the pool

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

beautiful bar on the roof and great restaurant in the lobby

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

top bar beautuful with great outdoor fire pit and best views of the city but small

lovely rooms and outdoor bar area

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

breakfast was good

the property advertised free access to the gym however it was not available to use

the gym was closed. there was hair on my towel(s) and wash rags.

it would be nice if airport shuttle service available.

there is a bar downstairs

free shuttle to our event

modern, comfy bed, bar in lobby

it was clean and beautiful and the staff were amazing! loved the bar area!

the rooms are all different, it would be nice to be given a choice: shower, bath, fireplace, kitchen

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

the beautiful interior of this old building and the bar area was also very nice

parking lot was in a weird spot and hard to figure out how to get into it when they have the valet

wifi didn't work and there was hot water sporadically in the shower

a sign saying which door to use would've also been nice, as we tried the door closest to the parking lot first before realizing the door was to the left up the stairs

kitchen was missing a microwave oven and creamer for the coffee

i paid $160 for a night away from my kids that i had been saving for months and thought i found the perfect place but i wasnt able to

there was a glitch with room service and our order was not received/delivered

on-site parking was full when we returned from dinner so we had to park across the street at the museum

hotel doesn't provide breakfast but it has a kitchen in the room to cook

i like it have a full equipped kitchen.

full suite with a small kitchen

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

pool & hot tub

the pool was open, the hot tub was closed our first day, but was fixed by the 2nd day

no room service no pool no gym as was advertised

large variety of breakfast foods

the pool and gym were nice and always a perk

the pool

group of kids was out of control in pool/spa area and adults and staff did nothing

was told no kids meals but after realizing there was a qr code to use it clearly says 5

the indoor pool was warm and the gym perfect for me

the pool was okay i just prefer being outdoors.

from check in to breakfast

loved the gym and pool

loved the gym and pool

parking was good. gym, pool, and breakfast were included.

cleanliness, the lobby and free coffee, tea and breakfast

rooms, pool, mini golf course on turf and the complementary bfast had plenty of

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean i would definitely stay again

was a bit rainy while we were there, so didn't use air conditioner or pool, so unable to answer these questions

snacks in the lobby in the evening and full breakfast

the pool, the breakfast and the room.

hotel had pool n gym

kids were mostly unsupervised even though there were adults there

gym wasn't cold enough and there weren't any cups for the water dispenser