the pool is amazing and my kids love it so much we will return

breakfast was good

staff was very welcoming! the breakfast was great! room was very nice!

the breakfast and breakfast staff were awesome

excellent breakfast the next day

the kids enjoyed the pool

the pool was nice but freezing cold

enjoyed the spa and pool area

the staff. the location. the pool.

fitness center and pool were top quality

had kids knocking on my door first 2 hours

pool was great for the kids and the fire pit

pool

the room and the pool

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

lovely bar area.

spa is the best in the area

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

the service at the bar was mediocre

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

turn into parking area mind of hard to find. handicapped parking far away from hotel entrance.

all in one- swim, golf, and spa.

rooms were spacious and clean

we were unable to explore the ground or go to the pool since we had to check out at 11

beautiful, peaceful setting. greatroom, hot tub, and pool area. starbucks in lobby.

room was amazing. breakfast was great and location was perfect for us

minimal fitness equipment

kids loved the pool

the cleanliness, the staff, the buffet breakfast'

the lady who sets up the breakfast buffet was outstanding

only one laundry machine

stayed for one night with two kids

breakfast was good with lots of food for kids too..

no pool or extras for kids .

we were so busy and my kids utilized this a lot

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

pool was wonderfully warm, the suite was spacious and clean and we love having the fridge and full

hot tub, breakfast , pool and cleanliness

i'm not a big fan of chlorine pools. i prefer saltwater pools

an excellent home style hot breakfast with fresh fruit

wonderful free breakfast. updated and clean throughout.

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

the staff was very friendly and helpful. the breakfast was good they had a good selection.

breakfast was awesome

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

this place was great for our overnight stay for gymnastics competition

' the pool and fitness centers were open

the bed was very comfortable and the pool great

the pool area and hot tub were small.

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

breakfast, cleanliness, the pool

i always found the breakfast enough for me,and the area always neat and clean.

pool closed on second day of stay for maintenance

hot tub, and breakfast buffet

the night of the wake, we all gathered in your breakfast area to eat

clean, the staff was friendly and helpful with ideas of what to visit and where to eat, and the breakfast each morning had a wide selection from which to choose

conditioner, shower gel and lotion already in the bathroom in big bottles and having a real breakfast than just donuts and cereal was a huge plus for our family

pool, breakfast and gym were averagely good

pool and whirlpool was great

great sleeping accomadations. free breakfast was terrific! pool was clean and quiet.

the breakfast was very nice and had a good variety of food items.

seems that the pool area and pool wasn't very clean

we loved the pool and hot tub breakfast was amazing

everything was clean and beautiful. bed super comfy! breakfast,pool and gym a+! staff amazing!!

very clean and late check out when needed.

parking was adjacent to to the property

, which is really cool and made adults behave like kids writing on the boards and taking pictures in the loft

the room i stayed in was great! just wish it had a small kitchenette, with at least a microwave.

the rooms/lofts were spacious, high ceilings, kitchen, etc

otherwise, great location, convenient parking, unique experience

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

great gym with well maintained equipment and rowing machine.

beautiful bar on the roof and great restaurant in the lobby

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

absolutely loved the bar staff

the bar staff. we ate there. didnt have good customer service experience

breakfast could be better.

only thing that i didn’t like was the pool area was not so clean but the very next day when i returned to the pool area it was

a pool, gym, laundry & seating areas, parking

would have liked more hot food available for breakfast

we only stayed overnight, we will use this hotel for the kitchen

free shuttle to our event

staff was great from check in to coffee/ bar

it was clean and beautiful and the staff were amazing! loved the bar area!

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

modern, comfy bed, bar in lobby

breakfast was just what we needed for the kids and adults in our group

was noisy the first night - kids running on the floor above us

one could very easily slip and fall, especially young kids and older senior citizens

very clean, room temperature perfect when entered room, delicious breakfast

kids were very disappointed

kitchen served amazing food and the pool was also fun my son loved being able to go there every day

it was comfortable, breakfast was great as well as the bar and dinner

i enjoyed the décor, the lobby and bar area were spacious and well appointed

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

i had to take my towels from the room to use in the pool area, and i had to pay to wash and dry my towels in order to use them in my room

pool is great

check in excellent, breakfast excellent.friendly personal.

breakfast was great the kids enjoyed

the lady who checked us in was accommodating with early check in and very pleasant

great options for breakfast that is included and a great pool my kids didn't want to get out of

breakfast was good, quick, and not over crowded

times it seemed as though they had difficulty in keeping up with eliminating waste in the breakfast and coffee area

the breakfast was great plus the gym and swimming pool were excellent.

friendly staff. spacious room. so many amenities. breakfast.

the rooms are all different, it would be nice to be given a choice: shower, bath, fireplace, kitchen

in-hotel bar was closed on sunday night.

full time security for the parking lot, excellent interior, charming room that made my wife gasp

parking lot was in a weird spot and hard to figure out how to get into it when they have the valet

breakfast was a bit limited. but otherwise an incredible stay.

bigger pool towels but was fine

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

loved the pool and whirlpool and room was very cozy and clean

nice pool

the pool and hot tub were well needed, the beds were great as was the staff

it would have been nice to have a hot tub with the pool, but the pool was awesome and clean

shuttle service to strong mem hosp

staff was amazing, clean, quiet nice bar downstairs

the room, amenities, bar and restaurant were all excellent

also offer shuttle service

at the check in counter, awesome and so welcoming, christian and alika at the terrace bar

breakfast was good and i enjoyed a lot ,stay was comfortable

there’s no free breakfast

another question about an ingredient she started yelling to the point we had to take our young kids and leave

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

we even used the pool

pool was a bit too cold

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

great gym. room was good sized. hotel in walking distance to some good restaurants.

pool was closed

clean, nice breakfast, lobby very relaxing, room, suite very comfortable

friendly staff, nice room, nice clean pool area, good breakfast selection

it's great for long term stays with the full kitchenette and separate living and bedroom areas

great stay - would recommend for families with young kids!

staff, clean rooms, smelled nice, extra attention to detail, kids loved the pool and breakfast

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

outstanding breakfast

temp of pool .... too cold

were extremely friendly and helpful, the breakfast was very good, all the equipment worked in the fitness center

clean and free breakfast

the fitness room, most of the machines didn’t work

the pool

the free fresh hot cookies,,beds were very comfortable and pool was great for relaxation

staff, breakfast, room was clean and comfy.

breakfast amazing. omelets sausage waffles and fruit smoothies.

some of the breakfast items were not great ie. oatmeal was bad in some locations.

continental breakfast was great

continental breakfast had great variety

the breakfast was really good with a great variety of choices although the property didn't have a

free breakfast

front desk was very helpful with early check in - even upgrading our room for only $5

great breakfast. very comfortable bed. thank you for the complimentary laundry room.

it offers breakfast and it has gym/pool

laundry machine broke for a while.

staff during breakfast, was friendly, helpful, and her smile was so refreshing

the breakfast was delicious each day and very filling

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

breakfast could be better

you can do your laundry

it had 24 hour laundry facilities and the room was spacious

fitness center & coffee in morning

nothing they could help. due to covid things were not available like hot tub or fitness room.

that they didn't have a pool.

a pool

breakfats my kids really enjoyed as did my wife an i

location ( that has room service everyday) and price was great (-) they did have room service for breakfast which was very reasonably priced (-) my husband saw the room service lady in the hall the next day and went to get a couple (+) the room was just beautiful and their was room service (+)had room service and the room were very clean (+)the prices from room service are a little to high but overall a fave for me (-)didn't like the room service prices (-)the food stock in the little store was empty and we ended up having to order domino's because room service was closed and with a trailer we were unable to go anywhere to retrieve food (-)was not very friendly, room service amenities inconsistent (no glass for bottle of juice, small pot of coffee was a

fact that children weren't allowed in the hot tub, as we have had experiences in the past where kids jumping and screaming made for a not-so-relaxing time

able to get early check in

fact that children weren't allowed in the hot tub, as we have had experiences in the past where kids jumping and screaming made for a not-so-relaxing time

being able to use the gym and then the sauna

everything from check in to breakfast to check out.

excellent stay! the breakfast is great.

also gym is quite outdated and there is a weird smell in the whole

the gym was closed. there was hair on my towel(s) and wash rags.

close to the airport and breakfast provided

hotel doesn't provide breakfast but it has a kitchen in the room to cook

i like it have a full equipped kitchen.

full suite with a small kitchen

breakfast was adequate.

the front desk staff was very cordial and efficient. wish we had more time for the pool and gym.

the pool area is not the same you see on the website

noises let kids run up and down halls on multiple floors sounded so loud

kids were really excited about the pool but it was tiny and didn’t look very clean

that i was very comfortable and my kids loved it

it was clean, very accommodating. the pool was perfect ;)

my kids and i went there to spend a night away from home where they could swim

my kids were very excited for the pool and were upset that we couldn’t do any swimming due to the

was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean i would definitely stay again

excellent lobby buffet breakfast.

my kids and i loved the front desk lady

wish the gym had a few different machines.

the breakfast was great

very clean enjoyed pool '' and delicious fresh breakfast

location to highway and shopping. free parking on-site. pleasant staff.

the pool and gym were nice and always a perk

the outside was one big unused parking lot

pool

the indoor pool was warm and the gym perfect for me

the breakfast was wonderful and the facilities were well designed and appointed.

the rose tavern and the sand bar restaurants were outstanding

pool was fun for the whole family, very special to be in the pool on the lake

we visited in the winter time and were very much looking forward to the outdoor heated pool and hot tub

it’s walking distance to restaurants and bars which we found very convenient

breakfast was delicious

unhealthy breakfast

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

what breakfast!!!

wuld be nice if they offered oat milk at the breakfast spread

the fitness and pool area very nice

to downtown clean comfortable room very comfortable bed great breakfast - one of the best in our

breakfast was good

breakfast buffet was nice, hot choices were very welcome

great location, clean hotel, friendly staff and great breakfast.

great location. nice bar and restaurant. walk to many bars.

pool was good amenity

they attempted to give us credits to the restaurant / bar however 2/2 times these charges ended up on our bill and i had to fight it again

and facility was beautiful, service was terrible at bar, even when slow it took 15 minutes to be acknowledged by any of the 4 people behind the bar and

the cove was delicious! the pool was nice.

good parking and remodeled

breakfast was great! beautiful area!!

couldn't get the wifi to work.

parking area and the staff seemed a bit cut and dry, not very friendly also not rude but very bland

various healthy and indulgent breakfast options, too