breakfast was not good, just cornflakes and muffin, juice

i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

also, we had called ahead about two pets and were told it was a $25 pet fee but were not told it’s per pet per night

breakfast was very limited, possibly due to covid restrictions

breakfast wasn’t all that but for the price of the room, there are plenty of places around to eat

everything was awesome! breakfast was great. pool was perfect

clean smells wonderful pool was open outdoors 247

very clean and breakfast was great.

the ladies who ran the breakfast

its was updated had outdoor pool and breakfast

pool was small. beds felt more like full size instead of queens.

the pool needed to be more heated

the staff, the breakfast, the cleanliness and the location were amazing!

breakfast was great, staff was super friendly, and the whole place was very clean!

we loved the breakfast, the pool, and the cleanliness

breakfast are all really good with many options, like juice, bread, eggs, and fruits

clean room, helpful staff, good breakfast, close to restaurants and attractions.

the pool, work out room and hot breakfast in the morning.

loved hot breakfast

the hot breakfast was very good. the staff were friendly. everything was clean.

location to our activities. many choices for breakfast. staff helpful and friendly

location to casino

location was great since we were going to the hollywood casino

no shuttle to the casino anymore

clean, friendly staff, convenient to the casino.

the snack bar food was pizza square cheese melted but cold veggies and pepperoni not good.

no breakfast available in hotel, the only negative. a long walk to the casino to buy coffee and

the bar service and management at the main bar in the casino were despicable

loved the sports bar and live music

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

service, location, staff , parking, relaxing atmosphere on patio next to river .

great location. free parking. starbucks! restaurant was great.

couldn't get waited on one evening in the bar area

the room was a nice room, outside of the wifi and counters not clean

great view, hospitable and friendly staff, ease of parking, small town feel

really wasn't much of a breakfast

the breakfast was excellent with lots of options

clean room, friendly staff, decent breakfast. easy to get to

nice indoor pool area

hot breakfast not great,had better at holiday express

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

kids came in gym during my workout and parent let them go crazy on the machines

nice pool and staff very clean

enough people to clean and pick up the trash, dirty towels or even bring fresh clean towels, the gym was dirty

very clean and quiet for families with small kids.

the fitness center was very poor

love this hotel,it is very clean,close to my sister's,pool and hot tub is always maintain, will be back

the room was great, i opted for the spa tub and it was useful after the long days.

pool was closed, very disappointed.

very clean quiet and comfortable. breakfast was good and pool facilities were good.

shuttle for rental location and airport

airport shuttle and parking is a major plus for travelers.

the bar was fun

very convenient to airport. prompt shuttle service. good restaurant and bar on site.

free breakfast, very expensive breakfast instead, we have 3 kids so well probably stay next door next time, hotel is fine, just a large addition

they had a pool

pool

this hotel is clean, quiet & has an indoor pool with a small fitness center

breakfast

it was clean & we had the pool to our selves! staff were nice!

breakfast cleanliness kindness

pool and close to wedding i was attending.

they're nice rooms and the breakfast is great

comfortable room and good breakfast

pool was closed while i understand why

the wonderful manager gave me a late check out the morning of as

we chose the extended room which is like a one bedroom apartment with kitchen and living room

everything. beds were comfty, size room amazing loved the suite we had decent size kitchen.

family was visiting the indiana state parks on the se side of the state

not enough pots and pans in the kitchen area

there was kids in the pool and hot tub

bed was very uncomfortable and so was the sofa pullout for the kids

breakfast was superior

very friendly staff....excellent breakfast....outstanding cleanliness

welcoming , ensured we had everything we needed and even had candy filled eggs waiting for our kids on easter

the bar closes early and can't get a drink after

is always a downside there is a fee for parking which i wouldn’t mind if people going to the bar across the street weren’t parking there this time around when we were there there were

the pool area needs some updates and repairs.

love the grill and bar inside the hotel, the bartender was over the top and food was delicious

the service at the bar / restaurant was superb as well

airport shuttle to the hotel was great and extremely helpful.

the bed was comfy. we loved the pool, very relaxing for mom and dad yet fun for the kids.

food was delicious and bar area was great

like that, i'd click on some joint with 1 star whose publicity picture included an empty swimming pool and a few plastic pink flamingos

was a quick shuttle ride to the airport

the gym is really nice unless you are traveling with more than one person

that the gym was across the street

very close to the gym

clean, easy check in, nice breakfast

close to the school and other services. excellent breakfast and friendly staff.

breakfast was good. staff was helpful. fitness room and pool were excellent

clean , great location , breakfast included . great value.

fitness center was clean and had great equipment

machines out of order, laundry 2nd floor

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

was so close to the airport, and they had free shuttle service

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

clean rooms, had good laundry facilities

swimming pool water pretty cold

kids ate free at restaurant

best thing it is very close to airport and they have free shuttle

the pool and hot tub were nice

were not able to accommodate us with a 2 pm late check out on a sunday we had to pack everything and leave at 745 am

breakfast wasn't as good as last time

the breakfast was very good

the staff was friendly and helpful, the pool was really nice

i liked best about this hotel, was the cleanliness of the room,kitchen area where breakfast served,and it's close to everything

gave is room key and no information, times for breakfast, where the pool was located or wifi password

parking was close to our room and water got hot easily

very nice location close to shopping staff was awesome. breakfast was good and the coffee

breakfast little later than 9

the staff was friendly and very entertaining. they were very kind to my kids.

the towels and wash rags were for kids

pool small no hot tub

size of room kitchen bathroom size

there was a pool and gym

felt safe, nice pool,

there was a pool and gym

great breakfast

the hot breakfast and service with a smile always

the studio apartment with kitchenette

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

breakfast-delish

breakfast, updated since my last stay in 2017, clean, friendly staff

it needs to be updated.. and the pool needs to be warmer.

breakfast just ok

breakfast good. bed comfy. room clean. pool relaxing.

staff breakfast clean

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

close to airport and my business venue a free shuttle that helped

did not have time for breakfast. i caught the airport shuttle at 6:30.

shuttle was prompt

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

room had a balcony overlooking the pool area

i love the 24 hour pool access, healthy snacks and coffee

breakfast was adequate

all the noise door slamming kids running

pool could be warmer but was very clean

pool was cold. was told it was heated but didnt feel like it was.

breakfast selection was awesome although they ran out of eggs at 8:30am the blueberry waffles were

there could have been a little better gym. while there was free internet, it was quite spotty

love the hot tub in the room. breakfast is always good and the bed is comfortable.

i didn’t feel safe using any of the hotel’s facilities after that and had planned to use the gym every day

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

24 hr pool. too many kids to wanna swim

nice little breakfast with hot and cold options, as well as coffee and water all day in lobby

the fact that the pool was not open due to covid-19.

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

good laundry unit

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

friendly staff, good breakfast, good location

we did not eat breakfast because we had a surgery scheduled at 5:30 am

the indoor pool was small.

comfortable beds, nice pool, good breakfast.

also loved that they had a coffee bar inside the lobby and they make the best americano

drinks at the bar were way too expensive. especially for bottom shelf alcohol

it was brights and colorful especially for kids

the bar was open longer

the bar food/drinks were also pretty yummy

it felt sketchy arriving late at night- kids congregating in parking lot

i liked the cleanliness, the open pool, and the complimentary breakfast.

the location close to casino/price was good

are bed bugs there my kids got bite up real bad when we enter da room he smell like smoke real bad

breakfast was good.

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40

the bar atmosphere, the rooftop sitting area and the breakfasts were all amazing!

the three course meal was wonderful as was the complimentary breakfast

bar is quaint

the restaurant and bar where closed in the middle of the week.

pool & gym were great! breakfast enjoyable. good location.

close to casino and cincinnati children’s hospital

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

the free breakfast had a good variety and the facility included a pool and gym although i didn't use either

breakfast was fantastic

laundry services were free of charge, with the only requirement being to supply your own soap,

breakfast was delicious, pool was nice and clean

room was great, staff friendly, everything was clean, the breakfast was pretty good' overall a great stay, would definitely recommend

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils, plates and comfortable seating with couch, chair,

laundry, breakfast was wonderful, room was super nice with everything we needed

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

they didn’t have a inside pool

pool was dirty,up all night with kids running and jumping in hall ways.

room was comfortable. staff opened up the firepit to us which the kids really enjoyed.

we asked in advance, regarding a hot buffet breakfast and were told yes, yet only a continental breakfast was provided

suite had the best kitchen layout with sophisticated storage system

we did have a misunderstanding about the shuttle when we arrived but that was quickly explained and sorted out

everything was great. the staff, breakfast, room, and pool was all so nice.

easy to check in. rooms clean. pool was clean.

clean pool area was very clean and warm

location, restaurant and bar on the bottom floor

we really loved the bar area

excellent bar and restaurant

room was very comfy - really nice bed and the bar area was fun after a long day of work

information about the lobby bar opening hours on the website is incorrect

beds were uncomfortable you sank right away even m kids said the beds hurt there back

pool hours

the pool was perfect for my kids

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good work

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

breakfast was a “true breakfast”

amazing breakfast / very clean /friendly staff / location

the shuttle closes down early! the driver was wonderful....

front desk and shuttle drivers were very personable and made us feel welcome

only thing i can think of is maybe a shuttle service from the turfway race track back to the hotel possibly

lots of hotels but i have never had a shower like they had feel in love with it when we went for breakfast which was different both days we were there we were greeted by lois who really help made

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

we enjoyed the freshness of the foods. the kitchen staff was helpful.

the rooms were clean, the shower was great, and the breakfast was amazing!

it’s in a great location, we love the suites and the free breakfast is really nice

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

that the billiards and bar were on separate floors

the breakfast was great. wonderful bar on 3rd floor.

complementary dinner and breakfast were delicious

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

delicious breakfast and great location

made breakfast a joy

only thing i did not like was that we missed the breakfast

everything from the rooms to breakfast. they always do a great job.

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

very nice hotel. the pool was extremely nice and the gym.

valet was subpar. young kids sitting on their phones not waiting on guests.

at ground floor has good selection of food and drinks, i've used it for breakfast gym is good, has all that is needed position is perfect to have a walk in cincinnati

to the pool to relax and a lot of rowdy kids came to the area and were very loud, parents didn t say anything to them either but kids

indoor pool was very nice for our kids

amazing staff, clean property, and excellent breakfast

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

was goid and the fitness room was very nice

same breakfast menu everyday.

breakfast was great! lots of options!

the staff very friendly. lady who does breakfast is very good.

clean, the breakfast was good

the breakfast was great

clean & close to casino

morning hot buffet breakfast was very nice to start the day with

i love the room it was big and my kids definitely enjoyed the space.

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

there really wasn't anything for kids to do

full kitchen to cook!

no bathroom by the pool.

staff were very friendly and accommodating and april the breakfast host was absolutely the best with giving advice on where to visit and how to make the

it was very convenient for our trips to the idlewild disc golf tournament

the free breakfast is great and love the convenient things like laundry and vending machines they are always nice to have on site

the gym was standard -- nothing too special, but adequate.

room service was unfriendly.

no breakfast room service

the spa was amazing

the hotel gym had a variety of equipment

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

great location for the bengals game! staff was fantastic and hotel bar and ambiance beautiful

pool is actually located in a gym, and closed early

breakfast was good and my kids loved it.

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

very clean, big rooms. staff was friendly and the breakfast was great.

we asked to move our room twice due to a large party of kids that were there for a baseball event

the breakfast bar was outstanding and the staff was very attentive

the shower was away from the toilet so my husband could shower while the kids were able to still use the bathroom

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

breakfast was really good

pool, fitness center

family loved the breakfast, the beds were very comfortable, the young guy at the front desk could not have been more

the pool

great breakfast and service by the young lady serving breakfast.

bartender and kids pizza was so small

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the entire weekend house keeping kind of just moved around it

pool gym and hot tub

gym needs upgrade

the room was wonderful and the staff at bar was wonderful

breakfast was good me and my family liked it

clean , excellent decor, breakfast was well set up.

gym and good location

extremely clean, staff was friendly, nice breakfast, safe area.

kids and i were disappointed to say the least

room was small. rooms and pool are showing their age.

was friendly, breakfast was great

staff were very friendly and helpful from anna at the front desk to joann who was handling the breakfast buffet

the breakfast was not cooked well at all.

breakfast was not good. no meat.

room service was closed too early

nice bar and restaurant

ndemic)

i didn t get the breakfast but i enjoy the bar last night customer service was on point

room service for breakfast was terrible

enjoyed being able to order room service and sit at the bar in the restaurant for evening drinks

i wish the pool was heated more and i would have loved a hot tub to be there

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

no hot tub at the pool meant not much for parents to do while kids

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

close to the airport, great staff, and easy shuttle run in the morning.

an airport shuttle was available for a very early flight

great shuttle service and driver to cvg

pool was closed, even though it was outdoor and the weather was perfect

very clean, nice warm pool

i loved the front desk staff, house cleaning, and especially the bar counter and the chile popcorn

the snack bar is

shuttle to airport, friendliness of staff, pool for kids, spacious rooms, comfortable beds.

the staff was extremely helpful and the grandkids enjoyed the pool.

airport shuttle

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

pool looked clean, but the hot tub water was brown ud83dude41

it was good for what we needed and the kids enjoyed the pool

love the staff the breakfast n pool is always right temp just feel safe there.

breakfast choices could be expanded.

good place for families with kids

the gym was great, everything was clean

expensive parking like all downtown hotels. no comp breakfast or drinks.

location and breakfast!

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

early check in friendly staff

the room was a little dusty in a couple of places. kitchen items were a little sparse.

they ran out of regular coffee at breakfast and i ddnt hv the heart to ask them to make more

the room was cozy and loved the kitchen will definitely be a return customer

good bar food and breakfast

the bar and restaurant had amazing food and super friendly and accommodating staff

10-20 minute drive from everything we wanted to see, the staff was friendly, room was clean, breakfast & kickback happy hour was a nice perk

love the included breakfast and nightly snacks

kids loved the pool. food and drinks were great!

very nice place to stay they even offer breakfast that is delicious. dinner as well

the kids loved the pool and hot tub

this is my kids new favorite hotel (our kids are older)

our kids spent ages in it

were in room 802 it was kids loud cussing for 3 hours straight could not get any sleep

poor gym

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room, workout room, and breakfast area, lobby were all very clean and well kept up

didn't notify me online or at the desk that the pool wasn't available

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

pool was soooooo cold

the pool could you and update

early check in the associate who printed a few things from her computer for me