clean comfortable room. plenty of towels and the breakfast was awesome!

great breakfast, great fitness center

fitness room was adequate, but tv wasn't on and remote was no where to be found

welcoming , ensured we had everything we needed and even had candy filled eggs waiting for our kids on easter

the pool was too cold for my kids (3 & 5)...especially for colder months

location is great close to everything staff is wonderful the pool is very nice and it is overall pretty

is always a downside there is a fee for parking which i wouldn’t mind if people going to the bar across the street weren’t parking there this time around when we were there there were

time here, stay every year fort a charity golf outing

are repeat customer as a group come out to hamilton to play golf and this is only place we stay

the pool wasn’t heated

comfortable room and good breakfast

they had a different breakfast every day

on our way back up from breakfast we grabbed a couple from the front desk it wasn't a big deal

only reason we booked that hotel was to enjoy the pool and it was closed that day

staff there was exceptionally nice the rooms were comfortable and clean, their complimentary breakfast was excellent the people who served you was very hospitable

didn't like breakfast the location is great.

the swimming pool and beds are comfy

no breakfast served

efficient front desk staff. nice pool. clean great breakfast.

thw pool could stay open a little later

pool cold

pool water was extremely cold for the kids to even get in

it was clean good breakfast .

the staff, the location, the amenities, and the breakfast were amazing

the pool was very clean and they provided extra pool towels

the room had a full working kitchen

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both business and family activities to get to in

was told by gentleman at front desk breakfast was till 930

breakfast was sub par

room was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both

very close to the gym

the gym is really nice unless you are traveling with more than one person

that the gym was across the street

the location and breakfast included

the laundry room was down

breakfast could have been better

breakfast was delicious ud83dude0b

breakfast

breakfast fresh and tasted very clean and refreshing *also night clerk was not able to find booking

parking was close to our room and water got hot easily

wifi was terrible and the continental breakfast was laughable

wifi password did not work

they told us room service would bring

the bar closed at 10 and room service was extremely expensive for the quality

enjoyed the bar area after a long afternoon of traveling.

having to pay for breakfast.

had to call room service to get towels for the morning

also the bar has the coldest beer i ve ever had

breakfast was great

bonnie, the breakfast server, was exceptionally friendly and helpful

breakfast was great, hot and cold choices including eggs, sausage, gravy, biscuits,

breakfast could have been better

clean, great breakfast, great accommodations for the price!!

the bar tender was very nice.

restaurant and bar on site.

breakfast was awesome! gym was clean and spacious.

very nice bar and restaurant options were very good, especially for breakfast.

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

was really good and it looked good and smelled amazing and tasted good the kitchen staff was quite but kept the area clean and the food did not run

nice room with plenty of room. nice kitchen facilities. good breakfast. location is good.

the free hot breakfast every morning was awesome

full kitchen.

was misinformed on the details of the in room kitchen

the staff was exceptionally friendly. the room was clean. great breakfast.

perfect location for our kids birthday trip—close to fun activities

lots of running kids at 2am. but thats not the hotels fault.

the hotel is clean. the breakfast is good and the staff was all very nice.

great room.nice hot breakfast and staff was excellent.

i mean, how difficult is it to provide real coffee cups when there's a whole kitchen of them on the ground floor

very friendly staff, we absolutely loved our room and the pool. breakfast was amazing!

a full kitchen in room

the complimentary hot full breakfast was delicious and the staff was helpful and courteous

only thing i can think of is the size of the pool

the facility was nice and clean and the staff was very helpful. the breakfast was okay too.

hot spicy sausage for breakfast , no other meats available.

pool was salt water so easy on the kids eyes

the room, breakfast, pool/jacuzzi, main entrance hallways all very good

the room, breakfast, pool/jacuzzi, main entrance hallways all very good

pool area-- couldn't control the whirlpool, too hot

beds, nice pool area and clean hotel

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how made the time go above the 15 minutes and blew out the jets

before check out and our room key card was already shut off and wouldn't allow us to access the pool

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

love that i was in tom 810 and had free access to a bar area for free drinks, ect

we were traveling with two young kids

location friendly staff great room, pool, restaurant bar .

no hottub. indoor pool was small and very loud. kids playing echoed.

the pool had too much chlorine.

room was clean and comfortable, pool was awesome!

breakfast was hot, abundant, and delicious

room was not properly cleaned, fitness center was closed

the pool hotel was in a great location outside of the city . close to shopping and restaurants.

left notes to her staff saying something completely different and charged me my deposit as late check out fee

pool was so chlorinated could barely be in the area and kids could not swim in it

the only thing was the pool was freezing so my kids refused to get in which was one of the main reasons for booking this hotel with 2 kids

there is lots of parking and checking in was super easy

in parking lot late at night

helpful staff, clean pool, spacious rooms

the breakfast room was hard to find, the parking was kind of under construction.

other one sound like the windows was wild open and it s was hear the highway the whole night my kids got up at 3:00am because of the

keys didn't work, there was a charge for extra towels so my kids didn't want to get in the pool becuse they didn't want to be charged for

location off i-75, clean updated comfortable room, pool, fitness area, and friendly front desk

enough parking

didn't notify me online or at the desk that the pool wasn't available

pool was soooooo cold

the pool being closed ðŸ ? ??

the pool could you and update

early check in the associate who printed a few things from her computer for me

breakfast was fresh and different each morning

in the outdoor sitting area and the small stones that were painted over at the bottom of the pool

rooms and kitchens are in excellent condition and clean

front desk people, free cookies, updated, comfy, 42 inch hdtv and dvd player, pool was ok, fitness room was three treadmills in a very small room

quite odd since there is a kitchenette

wifi is unusable, barely 1mbps speed

the wifi isn't very good

location to the laundry services - stuffy near it

to be lots of construction people around and they hang out in the parking lot frequently in the evenings

great hot breakfast

pool was closed for whatever reason and the laundry facility was closed as well

the indoor pool, the gym, the morning breakfast.

and i hate i paid to use a pool that was

hotel offers fresh continental breakfast which were very fine

safe, next to fwy 75, great breakfast selections, best value for money.

price the location the amenities the spa the food the friendly welcoming staff

kids loved the pool. food and drinks were great!

the kids loved the pool and hot tub

i love that they have breakfast and lunch

didn’t like the fact that kids were allowed in the dining area in bare feet from the pool dripping

friendly staff and breakfast was good

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

very friendly and room was clean , continental breakfast was good

very nice and comfortable. plus you get breakfast and they are pet friendly.

the hot breakfast! and everything was very nice!

they even we t as far as circulating at breakfast to solicit feedback on a couple new breakfast choices

breakfast was great and the breakfast lady was so sweet and kind

the staff was so amazing, the location was very convenient, the property was so clean and breakfast was set out early and beautifully

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

breakfast was fine but may add some more food options?

breakfast was very limited, not attended to and over to early

breakfast could've been a little more better

the breakfast it's needs more to choose from

breakfast a bit limited.

breakfast

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

put us in a room right next to a bar playing loud music at two in the morning

kids running and screaming in hall

the pool was great for the kids

there were kids left unattended in the pool that were screaming

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

no free breakfast included (you need to pay for it)

staff was rude, also lied about the pool being open

staff, cleanliness, breakfast and location.

pool was closed which was the reason i booked it

clean and well appointed. i enjoyed the fitness center and pool.

the breakfast options were great, and the space for lounging and eating was awesome

complaints, lobby was adequate and useful, pool was nice, facilities were nice and taken care of

my location was excellent it was clean and quiet and the breakfast was excellent

i appreciated them including breakfast

room was super clean an i clean for a living so it was great hotel was very clean love the pool

nice variety on breakfast offerings and breakfast attendant tina does a great job

the hot breakfast was very good, they had quite a few options

i didnâ ? ? t like how small the pool was & that it didnâ ? ? t have a jacuzzi for the adults.

no eggs at breakfast

the suite was nice! the pool and hot tub were great. staff were friendly and attentive!

i really wanted a shower and was super bummed the kids got the only 2 towels around soaked

no indoor pool

suite and outdoor pool on a summer day

disappointed the restaurant and bar were closed. could not get breakfast.

staff were wonderful. beds comfy. nice selection for breakfast. rooms not too far from elevator.

indoor elevator. bed was comfortable. nice grab & go breakfast.

fact that you need your room key to use ev chargers

breakfast setup was nice and always clean

great breakfast too

early check in, parking close to either entrance that we chose closest to our room, room was clean

longer pool hours

breakfast bar

we played some golf nearby before heading to downtown cincinnati, so that is part of the reason we decided this

everything on the breakfast bar was hot, fresh and tasty

the breakfast bar was fantastic

staff at the breakfast was great

the breakfast was great and the pool also was great as a family of 4

overslept for the breakfast and the woman in charge was putting everything away

indoor pool and breakfast were nice

breakfast was good

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

breakfast selections were abundant and delicious

large pool, large rooms and a good breakfast.

we enjoyed our stay and breakfast was great

the staff was very friendly. good location. lots of parking

during happy hour drinks were available at the bar & snacks was more than finger food

everywhere 2 free drinks for checking in was like toilet water and u couldn t get them from the bar u got it from a stand around the

pool area needs some monitoring, way too many out of control kids running and jumping into pool, splashing lots of water onto concrete along

contractor responsible for snow plowing did little or nothing overnight to clear the parking areas

they did not give our hilton honors discount. the pool was freezing so we were unable to swim.

the petite filets were excellent from room service.

if there was anything i could say, is that when we arrived, there was a used bar of soap in the shower and some hair

parking

breakfast bar was. good and reasonable

we’re only there on the weekends and the breakfast was limited

advertisement stated whirlwind pool there is no whirlpool at this property

close, loved the pool. the rooms were very nice

clean. easy to get around. has a pool

pool and linens

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

not being able to use the restrooms at the pool

clean and nice breakfast

the breakfast buffet

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

staff was very helpful and breakfast was amazing

everything was awesome! breakfast was great. pool was perfect

its was updated had outdoor pool and breakfast

everything was awesome! breakfast was great. pool was perfect

covid 19 taking away breakfast buffet.

also, the breakfast was also very nice, and the staff was very friendly

pool was cold, breakfast was filling but definitely not that tasty

pool was clean and was a good temperature

continental breakfast was awesome and so the breakfast staff

the staff, the breakfast, the cleanliness and the location were amazing!

come check in they were all closed and room service was only every 3 days

example; gym equipment, the door to our room and the entry side doors were unsecure

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

that it set on a hill and there was plenty of parking. also it is close to the interstates.

nice breakfast! clean and spacious room. the wifi is fast and spacious parking lot.

the place was very clean, breakfast was good.

the pool area needs some updates on the ventilation.

good breakfast....nice pool....comfortable bed....loved having a full kitchen....

kitchen facilities

daughter loved the pool

they didn't have room service

for some reason get a hotel room for new year's eve and let their kids run wild all night

this made it a pain for the kids tablets and phones

access to the fitness center and pool was as easy and check out was quick and efficient

kids were entertained

great overall experience, loved the 24hr gym and indoor pool.

the suite was big and the kitchen area was nice

he said ok, went in the laundry room and grabbed some out of the dryer i assume

breakfast was wonderful and the location/setting was great

to use hand towels for wash clothes because laundry was behind

the pool and easiness of the staff

children were excited about the pool and a pump or something was out , which made the pool freezing

no hot water in our room, pool wasn t working the day we arrived

location, great breakfast and clean hotel

staff, clean and comfortable rooms, great breakfast

size kitchen was very nice

the kitchenette is great for breakfast in the morning and late night snacks

some division of living and sleeping space help separate kids on sleeper sofa from parents

would have been nice to have had a waffle maker for the kids

our room was clean and comfy and i loved that there was a kitchen

only thing i have to mention is that the pet fee is $50usd that's $70 cdn

my kids loved it too

from the lady at the front desk at night to the cleaning lady's and the breakfast and morning desk person we were greeted and treated enthusiastically, and kindly

pool and hot tub could stay open later(

get to use the hot tub which was the reason i chose this hotel too many kids in it

great location, very comfortable, great beds, breakfast was good, great staff

veey clean. nice pool and hot tub area. good breakfast.

coffee was available all day breakfast smelled delicious

breakfast

pool and hot tub was open. hours were late hours which was good

the friendly staff, the hot tub, cleanliness, pool facilities staying open until 11.

hotel was very clean, staff was excellent in letting us have a late check out time.

they even let us stay past their closing time at the outside patio by the pool

the gym was decent, however

the room was very clean and the complimentary breakfast was excellent.

breakfast bar could have had more variety. fitness center needed towels and water.

we also loved the pool it was clean and relaxing

good fitness center

friendly staff, nice room, pool

clean pool area

the fitness center, pools, and quiet rooms

bar did not have pepsi only diet pepsi

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

with the friendliest staff close enough to home but still felt like getting away ( with out the kids (+)the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids (-)my kids didn't like the swimming pool. (-) there was a really nice staff person that gave our kids pennies to throw in the fountain (+) my kids used both the indoor & outdoor pools (+) the indoor pool was a hit with the kids (-)too many kids (-)kids running around the hotel (-)it was packed with kids and it was a nuisance. (-)took my grandkids here specifically to get away and use the pool

too many kids

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

very clean abd modern room. but breakfast isn't great

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

the breakfast wasn't great

fitness center had trash

a hearty breakfast, good room, good location.

the kitchenette could have had some dishes and cooking utensils to make it more useful

breakfast is a little bland but still good

fitness room is desperate need of an update.

breakfast options were amazing

hotel was under construction, no gym, pool out of service

i only had a glass of orange juice, we had plans to stop for breakfast after checking out.

breakfast was great

location, breakfast, comfortable bed and pillow

good location, my kids enjoyed the pool. cheap price.

place was great great room great pool everybody was great especially amie she went above and beyond when i booked the hotel i asked

nice and very inviting to you and your family they love children they have a big indoor pool that the kids love and the price of the room is excellent

no breakfast… gym, swimming pool etc aren’t usable

awsome staff, clean rooms, and a great indoor pool, clean, warm, with an attached patio outside