the wifi was down and the pool was closed but was not that big of a deal to us.

breakfast was good as well, not just all bread products

the breakfast was a good start to the day

breakfast and nice people

it was conveniently located, the room was nice and spacious, and the breakfast was great

it needs to be updated.. and the pool needs to be warmer.

breakfast just ok

signage for pool/workout are could be improved.

staff breakfast clean

easy to get too, pool was lovely, grandson loved it!! room was comfortable and clean.

swimming pool and room.

wish swimming pool was heated

room had a balcony overlooking the pool area

pool area

breakfast was good with waffles, etc. staff was friendly and room and hotel was very clean.

great breakfast choices

breakfast was good, staff was very friendly and the facility was in excellent condition

pool was open and clean front desk women was very efficient and friendly good breakfast buffet

clean, easy check in, nice breakfast

breakfast was good. staff was helpful. fitness room and pool were excellent

on my next visit i want to try shuffleboard in back of the lodge or disc golf (is there a name for it (+)family friendly, golf, swimming, hiking, fishing, great prices on food! (+) the disk golf course and amenities are enjoyable all year round

that the website says the outside pool opened on my birthday

pool is warm and clean as well as the restroom facilities

outdoor pool is very nice. overlooks the lake.

the indoor pool was excellent, the bartender was super nice and friendly.

the gym is really nice unless you are traveling with more than one person

that the gym was across the street

very close to the gym

location is great close to everything staff is wonderful the pool is very nice and it is overall pretty

the bar closes early and can't get a drink after

is always a downside there is a fee for parking which i wouldn’t mind if people going to the bar across the street weren’t parking there this time around when we were there there were

love the grill and bar inside the hotel, the bartender was over the top and food was delicious

time here, stay every year fort a charity golf outing

also we enjoy the complimentary breakfast

everything. beds were comfty, size room amazing loved the suite we had decent size kitchen.

it was very clean, quite and had a good breakfast. plenty of coffee.

even though we had to leave before the hot breakfast items were served, staff gave us access to the rest of the large selection of food items

some people didn’t have a place to set for breakfast because they had a staff meeting in the dining area

breakfast was great, pool was very clean, rooms were awesome, and the receptionist was super

clean comfortable room. plenty of towels and the breakfast was awesome!

friendly staff, clean, nice breakfast

there was kids in the pool and hot tub

good breakfast and nice amenities. friendly staff.

gave is room key and no information, times for breakfast, where the pool was located or wifi password

pool and helpful kind staff

pool water was extremely cold for the kids to even get in

parents that let their children run wild in the halls, pool and the exercise room

free breakfast, pool n it's area so many food places ud83dude0a

the only reason we booked that hotel was to enjoy the pool and it was closed that day.

only reason we booked that hotel was to enjoy the pool and it was closed that day

i didn’t eat breakfast. the stay was very comfortable and peaceful.

everything was great, friendly staff, awesome breakfast, would definitely recommend

staff there was exceptionally nice the rooms were comfortable and clean, their complimentary breakfast was excellent the people who served you was very hospitable

felt safe, nice pool,

there was a variety for breakfast however some fresh fruit would have been enjoyable.

there was a pool and gym

being a modified breakfast, there were enough choices

the pool area was also very well kept

all breakfast items out on time when breakfast starts and ready to go.

thw pool could stay open a little later

pool was open but it is very small

the swimming pool and beds are comfy

they had a pool

entry doors didn't function with key card and since parking lot is oddly designed in conjunction with entry doors it's can be a long walk

hotel i ever been to i should have asked for my money back put it was late at night in i had my kids

the towels and wash rags were for kids

very nice location close to shopping staff was awesome. breakfast was good and the coffee

i was with my kids

the ladies who ran the breakfast

clean smells wonderful pool was open outdoors 247

the breakfast was fine.

very relaxed atmosphere, everyone was very friendly, wonderful breakfast selection

early check in with no issues.

how clean and new everything was, the breakfast was better than any hotel i've ever been at.

the indoor pool was freezing.

clean, great breakfast in the morning.

pool was clean and was a good temperature

the room was very cozy. the breakfast was excellent and available until 10am which was nice.

continental breakfast was quite good

i wasn't expecting a kitchen. pleasant surprise.

front desk people, free cookies, updated, comfy, 42 inch hdtv and dvd player, pool was ok, fitness room was three treadmills in a very small room

there were lots of utensils and pots to use in the kitchen, which was very nice

the pool

we loved how clean it was, how friendly the staff was! the pool was also heated!

the room was near the pool

early check in the associate who printed a few things from her computer for me

loose the pool and don’t charge for breakfast…

didn't notify me online or at the desk that the pool wasn't available

coldness once out of the pool

this is my kids new favorite hotel (our kids are older)

were there for miss usa and staff was suppose to get breakfast ready early since we had to be at the theater by 7 am but that didn't happen

pool not open

the location; late check out option & early check in that we were given

i love that they have breakfast and lunch

rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton of money)

hot tub and pool were very clean and comfortable temperatures

pool/spa very nice

but way too many little kids in the jacuzzi

the breakfast was really good and the whole experience felt special

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

friendly staff and breakfast was good

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

i love staying here. beds are comfortable and breakfast is great.

clean rooms, nice indoor pool . has bar services too!

we used the ev charger, which was one of the reasons we chose this place

the breakfast was great and the pool also was great as a family of 4

the breakfast bar was fantastic

the complimentary breakfast accommodations were wonderful, convenient and a good menu

their customers services during checking and breakfast

staff was nice, room was clean. the pool was fun, breakfast was well stocked in the morning.

plenty of parking. semi-truck accessible. nice variety for breakfast.

the staff was awesome and it was clean and breakfast.

the cleanest, showerdidn't operate well

breakfast bar could have had more variety. fitness center needed towels and water.

i also enjoyed the pool it was very clean

pool and room

my girls especially appreciated the very nice outdoor pool.

fitness center was closed, but no signage was found saying this

any problems with that whatsoever it was very quiet we didn't see many other people there the pool was great and clean like me and my family had a great

the pool was full of kids the whole time but is to expected because of the colder weather right now

divider, no water pressure in showers, toilets was around 18 inches off the floor made for little kids, and my rooms where infested with aunts

nice and very inviting to you and your family they love children they have a big indoor pool that the kids love and the price of the room is excellent

pool was closed with nothing on website, main reason booked here was for the pool for kids.

mats in the fitness room were dirty, no one managing the front counter at times, elevator got stuck with

the fitness room was very old and out dated and hadn't ever been cleaned

was great: spacious, clean and comfortable with kitchenette

there's an outdoor pool for the nice weather days, gym, 24 hours expresso machine with different coffee options, plus

everything, the breakfast, pool, and the suite

the kids thought it was really neat

in the lobby area, fiona's bar is great for an evening drink and simple meal, and poindexter's serves an ok breakfast

it's a real gym with a locker room

drinks at the bar were way too expensive. especially for bottom shelf alcohol

staff was very helpful, especially african american female working at the bar in the evening!

nice pool, close to zoo

the indoor pool was small.

we enjoyed the pool and the delicious breakfast

bed was comfortable. breakfast was good. location excellent for our purpose.

comfortable beds, nice pool, good breakfast.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

tv picture was bad, more or better pillows, pool should be open later

was only minor things i disliked but overall it was worth it bed was very comfortable plenty of parking

also loved the free wifi

this covid mess came about, haven't been able to take advantage of the free breakfast

was amazing, good parking lot, near to fast food and gas station

also my husband went down to get a nightcap and returned saying the bar closed at 10pm

gym facility and the room was very nice

breakfast options were great too, plenty of options for everyone including kids

the spa shower was super nice but i needed a soak

the bed was very comfortable the spa shower is amazing

laundry facilities available

the heated pool and the room was nice

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

free wifi and complementary breakfast were much appreciated

24 hr pool. too many kids to wanna swim

bar was sterile

pool was clean

the gym was really nice actually

no shower gels provided, only a tiny bar of soap to use at sink and shower

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

bathroom laundry items (towels, cloths, etc

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

the kitchen staff was absolutely wonderful and treated us so kindly

facilities were great, always had fresh coffee in the lobby, gym was great

the kitchenette was nice - full size refrigerator, microwave, dishwasher

staff cleanliness, late check-out option, near casino and restaurants,quiet

it was new, clean; we liked the pool and gym

hours for pool on weekends should be extended and opened earlier on saturday morning

the entire staff were awesome, especially the ladies working the breakfast area....

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

garbage bags unavailable for trash in kitchenette

very good breakfast, nice outdoor area with some games

we spent a lot of time in the pool, which was great, and used the laundry as well

breakfast was so much better than the free breakfast in other hotels

the kitchen, netflix, the coffee.

my four kids were devastated

my kids did not get to get in

we asked to move our room twice due to a large party of kids that were there for a baseball event

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

such a friendly staff. very comfortable accommodations. super clean. great breakfast!

extremely close to fc stadium and washington park and the breakfast was a bonus and satisfying to our needs

breakfast was phenomenal!

the added bonus of amazing free breakfast, coffee

the three course meal was wonderful as was the complimentary breakfast

very clean and cozy. breakfast is tasty.

very clean with beautiful bathrooms and covered parking garage

dining hours were limited, the room service food was so salty it was inedible

stayed there and there was a dog barking next door all night i called room service and they did

gym was very nice although i could not figure out how to adjust the height of the peloton bike

only real issue, if it can even be called that, is that i wish the price for the breakfast bar was displayed and that there were clear instructions on the process

it had a nice gym, pool, decent breakfast

the breakfast is great and the pool was nice and warm

breakfast was a bit on the good enough side

though it was hot and plentiful and the staff was

that the pool wasn t open for my kids

overall it was a nice experience and close to my daughters gymnastics meet

we were only a little over a mile from the great american ballpark and jack casino

needed a place to park a trailer overnight and they had the open rooftop parking which was

the pool is outdoor so the pool was closed

bed was very comfortable, location to i-75 great, very close to jacks casino

excellent bar and restaurant

we really loved the bar area

lobby bar and comfortable spacious room.

room was very comfy - really nice bed and the bar area was fun after a long day of work

information about the lobby bar opening hours on the website is incorrect

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

the bar was not open on a friday night

great breakfast

loved your kitchen

they also gave me a late check out of 1 pm which was amazing

delicious breakfast and great location

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

great value for the location. continental breakfast was very nice!

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

ont desk and bar)

some staff were amazing

the gym was standard -- nothing too special, but adequate.

withe a weekend away from kids, a girl just wants to take a hot bath

but they gave us a couple drink coupons and we just sat at the bar until they

the hotel offered room service which came in handy on a super rainy evening

no room service

i love the room it was big and my kids definitely enjoyed the space.

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

they let us store the milk in the room service fridge

hospitality, location, cleanliness, and the pool.

i wish they had a free breakfast

the room service personnel were fabulous..

liked the in hotel gym

the pool was very small but entertained the kids for a short time.

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined the experience

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

i didn t use the wifi but i left with bedbug bites

the location and the gym was by far the top 2 things

no food my kids would of wanted

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

bartender and kids pizza was so small

no mini bar. limited room service menu

the room was wonderful and the staff at bar was wonderful

gym needs upgrade

i didn t get the breakfast but i enjoy the bar last night customer service was on point

bar service especially slow

the gym was really nice with newer equipment, clean and very well equipped

wifi is not included.

nice bar and restaurant

over charger , paid for parking that was not mentioned. no room service.

love the gym and friendly staff.

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

over charged no room service no parking was not mentioned poor location

excellent hotel with amazing hot breakfast!!

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

the bar, restraunts, room service were all open regular hours

the rooftop bar the waitress needs some customer service training.

roof deck, staff lobby bar bartender all amazing.

breakfast/ coffee would be nice. a night light in the bathroom softer bed

not have breakfast at the hotel

expensive parking like all downtown hotels. no comp breakfast or drinks.

location and breakfast!

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

pool area was great for kids

the breakfast was excellent everyday and loved the staff

we ate at the bar and the bartender was engaging, very kind and performed her duties perfectly

the jacuzzi wasnt there no more ud83dude29 pool was cold ud83dude29ud83dude29

the breakfast buffet was well maintained and the food was good

good choices for breakfast.

comfortable beds, quiet, nice free breakfast, free parking, friendly staff

kids loved the pool, i was thankful for a washing machine

while my kids were inside the pool they turned the lights out and told everyone to get out

kids running upstairs,could hear everything

breakfast was delicious with plenty of options available for different preferences

a baseball tournament and were looking for a hotel close to the field with a good breakfast and a pool for the boys to swim

rented 2 rooms for the pool as a birthday present for my grandson

there was a container of ranch in the fridge, and the pool was very questionable.

continental breakfast was certainly adequate

real complaint other than maybe extending breakfast to 10am

location and staff very friendly. pool and early check in a bonus before concert.

very clean and comfortable. great breakfast

she was thorough in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

free breakfast