lawn mowers on a morning we were working nights so not hotels or golf course fault

we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was well stocked and warm and cosy with very good staff

is ideal when we come to visit them, our rooms have always been spotless, lovely comfy beds, nice bar the staff are very

sophie in the bar /dining area needs a special mention, lovely girl

nice hotel bar with good food served from 12 to 8pm and very pleasant helpful staff

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

staff were exceptional, warm.and friendly welcome bar staff were excellent.

recommend the room service, the steak was delicious and very reasonably priced

amazing hotel, spa and restaurant! unbelievable price. very attentive staff. highly recommend

we were early so went through to the bar were we were seated and our prosecco was served to us at the table

there was a group of men on the table next to us shouting and swearing which was not nice for the kids to hear

bar food and atmosphere staff friendliness food great, clean everywhere and great

was an excellent bar area with live entertainment which was a real bonus for our evening

the location could not be described as 'picturesque' it was blissfully quiet and there is a ev charger on site

was wow,, the fact of the bathroom had a jacuzzi was unexpected everything worked great,, the kids loved it ud83dude03

very helpful and efficient - really enjoyable stay would recommend this hotel and the food - good parking

a bit more on the leisure side gym /pool /bigger garden

bags and a change of room to ground floor without being asked); i was shown the restaurant and bar area by the gentleman who had just washed the floor, for example, when he could easily have

location en route sheffield to holyhead; good parking, staff really helpful with wi-fi connection; excellent value for

park and ride is only around 7/10 minutes drive away kids free adults

friendly staff great room service at 10pm was a great help after a long day lovely rooms

man should do a recci to check on the rooms, some small things need fixing and/or replaced wifi

good breakfast jaccusi, pool, sauna, steam room, staff helpful,

72.50 for a room with breakfast) food nice and reasonably priced too

the room service menu it didn't have children menu and all the fries/ chips had some sort of sauce on

the breakfast was very generous and more than we both could manage

we thoroughly enjoyed using the swimming pool

spa was very nice

staff were all very pleasant and lady on bar was very good as guests kept coming in until very late on night of frank turner event but she

for two and access to the spa facilities and the ability to have an early check in and a late check out

everything! the pool and spa facilities were excellent

room service food - we ordered pizza and chips, the pizza wasn't great which was surpirsing with

spa facilities area excellent. staff very helpful. parking for a larger vehicle good

the outdoor hydrotherapy pool was amazing

spa facilities were fabulous

plenty of parking available, including ev charge bays in the overflow car park

lovely to relax with a drink in the bar and recover

the parking is excellent

the food was amazing we had evening meal and breakfast both were outstanding and the table and bar service was the best we have ever had, highly recommended

no room service menus in the room.

also spa bath in all doubles , fantastic

staff were very friendly , the food was lovely and young lady waiting on you and doing the bar was so lovely , the out side area was brillant well looked after and realy lovely with all the

live band in bar were excellent, staff exceptional and hard working

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

has residents bar and lounge

the spa and gym facilities being included in the price of the room is a nice touch

the spa facilities were brilliant and the pool was lovely and warm

good car park, location on the edge of chester, peaceful, gym and spa looked good

we wanted to order room service but the phone wasn t replaced or fixed, so had to go to reception to order food and

finer details need finishing off- the shower and sink didn t drain, breakfast room service was fastidiously ordered upon check in but incorrectly delivered- orange juice was

we all will remember our visit to open golf in 2023 and our stay at the woodcote hotel, which made our journey complete

clean, spacious, arrival time up to 2300 and plenty of free parking.

the bar garden beautiful

wifi is intermittent and weak.

great wifi in the room too - i got loads of work done

i was on business trip - i found that the wifi was to slow for my purposes other wise easy to access

evening meals were great; we opted for the bar snacks which were very nice and reasonably priced

pool, great staff, quiet and peaceful, games for the kids downstairs, nice to be in the country yet nearby so many amenities like the zoo, aquarium,

wifi was fast

swimming pool, decent breakfast, 10 minutes from chester town, 10 minutes from the zoo

the complimentary tea/coffee in the bar area was a nice touch

friendly staff room was spacious and clean breakfast was really good and plenty to choose from bar open until late and reasonable price good location to walk into

breakfast ud83dudc4d,staff ud83dudc4d

polite, friendly and helpful at all times, there was a very nice atmosphere at reception and the bar which made you feel comfortable and welcome

location bar facilities breakfast friendly staff

great location, good value, nice pool sauna and hot tub

away for my birthday with the kids paid less than 100 for the room breakfast was brilliant

the spa and location

very small, kids swimming pool with a steam room and sauna off the side

very good gym and nice pool

no noise from the bar downstairs

fabulous bedroom location to town lovely bar great breakfast

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

the only fault was the drinks in the bar were very expensive.

room great bar good didn't have any food there but was told it was excellent by other guests

was perfect, the staff, room service, room, location and the cocktails were wonderful

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

only thing was we requested a bottle of prosecco to our room and it was a hour until i called room service to see where it was and the girl said do you want it now, wasn't happy with that

very good stay, early check in provided without any problem

clean and the kitchen and bar staff were amazing with the kids

clean cups no shampoo or conditioner for the shower 4 pound charge for room service 4 pound extra if you didnt comit on the night before to

clean large modern room, quiet at night, great gym and pool facilities

loved the late check out and had great lie in becos it was so quiet, even though hotel seemed busy there was

i had an evening meal

of room, good access to the bar with a great selection of food and drinks

such warm welcoming staff, lovely bar and restaurant

only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time

room, good public bar and friendly staff

venue was brilliant, live band playing in the bar and lovely food

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

we loved the pool, especially for the kids

old carpets on corridors. breakfast could be more variet & offer sth more european additionally.

too many kids in the leisure facilities due to outside memberships

lovely and clean staff really helpful breakfast amazing would stay again

too many kids in the leisure facilities due to outside memberships

i asked if there was a laundry nearby where we could wash our dirty laundry

staff were friendly and helpful had early check in which was a bonus

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

very central in chester. the bar has a great band on a saturday night.

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

couldn t get room

the staff were all great, lovely bar area and the secret garden is fab

wifi password not made available and internet signal very poor

i looked for the wifi code in the room but ended up calling reception

rge and round) the shower was great, wifi good, dinner was not cheap but very good and breakfast was excellent

late check out option is great especial for us as we had been on a works wine tasting event and

excellent location, fab spacious room, loved that the bar was 24hours plus breakfast was lovely.

secret green was amazing, staff was friendly with kids

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

did not have the breakfast, the room was spacious, the beds was comfortable, late check out which was great, the reception let us keep our suitcase their while we had a walk

wonderful reception staff who led us to our room, we had room service too & again staff were fantastic & the food was fabulous

told no access to the pool and the spa was not available as should have been booked a long time back

window didn t open so it was fire coudnt get out. wifi wasn t any good

a one off,but children shouldnt be around the bar area

bar area very relaxing

room was small but adequate for one night. wifi was quite slow

location is perfect and wifi was working. room was clean and tidy.

breakfast was superb, plenty of choice

was a lovely and comfortable room with a beautiful bathroom and great wifi

the bar downstairs was a lovely place to relax and the location was perfect for us

used spa facilities & had a full body massage

the tv wouldn t work such as netflix, prime and more even though it was connected to the hotel wifi

guy who was on duty 1st august was fabulous greeting you like you were friends having chats with kids had a great sense of humour soo

wouldn't say i didn't like it but i think maybe a little more options for kids at breakfast like pancakes or

the breakfast was well organised and efficient next to the canal view

kids running up and down corridors late at night and woken early every morning by noisy

one answered my whatsapp for room service so i had to go to the bar

d to collect laundry from

excellent breakfast and free for kids

didn't feel the hotel was great for kids/family

nothing, although there is limited parking, i only just got a space!

parking

i dont know but none would work, for example i tried calling room service by pressing quick dial button and it wouldnt go through, i had the same problem when

the swimming pool was lovely and was an added bonus

not many car parking spaces

perior king) for a great price, very good acoustics, we heard nothing

only downside is that you can t use the pool facilities after you ve checked out which is a

the food and bar area was brilliant as the food was absolutely delicious

lovely location pool and spa wow

food available due to a covid outbreak amongst staff but there was breakfast which was exceptional,had a lovely meal in the golden lion just down the road from the

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

location was great. breakfast was delicious. nice room & lovely staff.

no bar open

breakfast very nice

thing absolutely brilliant place and comfortable breakfast spot on staff very friendly and

no netflix, and the wifi wasn t the best

also dont mean to be horrible but not really very relaxing when theres kids screaming, thought the main hotel pool would of been seperate to the spa but its all in one

we were greeted with warm cookies on arrival, which was a massive hit with the kids

and cots in plenty for kids and parents

great breakfast, comfortable rooms, cleanliness, spa and service

breakfast was very good, plenty to choose from.

about it from hot showers, great pool facilities, comfy beds and good wifi

rooms clean, had room service meal nice, breakfast great

not many food options for kids

the bed was the comfiest i've ever slept in. both myself & the 2 kids were out like lights.

the bar staff were, thankfully, superb

chalet and spa facilities

loved everythink about the property and the spa the restaurant all lovely

ww liked the x3 different places to drink , cocktail room , main bar and lounge then tye sports bar where the kids were loving the free table football

breakfast was amazing little lovely lady who serves you your food she was a lovely person went

location, clean beautiful restaurant and bar area

a nice bar area too

in the hotel there is a bar area and they also have a restaurant

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

the bar is well stocked and offers a good selection of draft beers, etc

good location and early check in

bar area lacked ambience i believe the gym area was small.

delicious breakfast and friendly and helpful staff

gym wasn't big but jus enough, had all equipment you need, free weights, benches and some cardio

wifi was like you were at home, super fast and could stream anything whether it be youtube or

the staff were fantastic from the warm welcome received when we first arrived to the knowledgable bar man at the end of the evening

used common sense in order to assist with early check in

we requested an early check in and were warned it may not be possible but they would try their hardest to make it a

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

lovely breakfast as well

hotel,fantastic views ,good size room, nice cooked breakfast, friendly staff

breakfast was not very warm and tomatoes ran out so often

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

early check in luggage room location to town

excellent service, spa and massage , food and room - faultless

we arrived at the hotel our room wasnt ready so we were asked to sit in the bar area and complimentary drink was given

it would be nice if there was a separate area for kids because i struggled to hear what my partner was saying

managed to request them) room service took nearly an hour, the lamp shades were all dusty and the living room section had a

extra charges for breakfast

hotel great location they gave us early check in time because we had arrived on an early morning

was very clean and the duty manager was nice enough to give us late check out

the room was great and the quality of food for room service was of a really high standard and felt the sane as i'd have got in the restaurant

we had an issue with the service at the bar area and we were given a late check out for the inconvenience

late check out and room ready on arrival as requested early check in if possible

the reception was clean, and the dining area and bar were nicely organized

jay was so helpful and even let me do an early check in @11am

views out of the windows, the breakfast - especially the waffle maker for the kids and the secure parking

in gym was refreshing to see

menu very limited no room service no pool

no issues at all, plenty of amenities like pool spa and gym etc

did try to order room service to be told that reception was too busy

more food at breakfast

this hotel has a superb location right on the beach, near the golf course and within walking distance of prestatyn

we had a bay window with seating ironing board hairdryer tea/coffee & toiletries in bathroom free parking

also you couldn t get hot drinks at night time from the bar area and you couldn t charge room service to your room after a certain time

negative thing, but i believe it was just for these days we stayed, that the wifi in our room didn't work

ordered room service for dinner. food was delicious, prompt and service fab!

wouldn t work , needed different key for gym so kept locking ourselves out

wifi was appalling and hardly any signal

perfect location for kids

room service was exceptional, especially the chicken wings

didn't sleep a wink due to crying kids next door

being able to use the pool

enjoy being able to access the pool and spa next door for free

breakfast was great.room was great

reception staff made every effort for us to have an early check in as i was attending my sons wedding at 3pm

property was extremely clean the hotel staff was very helpful and room service was 10 out of 10 the receptionist and check-in was extremely helpful and

we were a family up to visit uni kids so we were able to book 3 rooms and accomodate us all in the same place

the breakfast in the morning was perfect really enjoyed the stay will be coming back

from the moment we arrived the staff were wonderful, the room was amazing and a 2pm late check out just topped it off

oks very inviting) and room service

good gym equipment

room finish was beautiful and the bar down stairs was fantastically set out very high

hotel as it was a short one night stay but next time i ll try the bar

couldn't make use of the pool but will do next time

location was perfect for exploring liverpool with 2 kids

swimming pool is an added bonus

breakfast was a great buffet spread & free to kids under 12

my and my kids love it here when we come to visit liverpool

breakfast was expensive

staff very quick to tidy up the drops & spills from the kids

the use of the spa facilities makes a relaxing stay and the breakfast in the restaurant is delicious

the sauna and swimming pool were in perfect codnitions and the staff working there were super helpful

very clean and comfortable hotel was spotless breakfast very tasty and presented

area huge bed with comfortable bedding fluffy towels and robes hot shower easy check out mini bar reasonably priced for a city centre

breakfast was available for room service, basic but nice

staff, location at 800 meters from lime street station, very clean room and bathroom, strong wifi signal

room was so comfortable, it was warm and cosy and having our breakfast delivered by room service was a treat

well equipped, clean and spacious great view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices for mini