games room with pool and darts, liked the decor, comfy beds and jacuzzi bath in rooms

nice spa bath

live jazz music in the bar on the friday night

has residents bar and lounge

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

it easy to get to places in the area, and there was a good amount of free car parking, and free wifi

location lovely gardens, bar food and lovely welcoming staff

we all will remember our visit to open golf in 2023 and our stay at the woodcote hotel, which made our journey complete

clean, spacious, arrival time up to 2300 and plenty of free parking.

struggled with wifi on work pc but that s more likely my firewall

tray charge for room service was a little steep compared to other places i have stayed

location, the property, the staff how friendly they were, the ease of parking

staff on the reception desk and the bar were so friendly and couldn't have been more

over last minute, room service was great and fast

welcome try and water together with iron and ironing board in room and free parking

sized rooms with comfy beds, good breakfast with plenty of choice and a gym/swimming pool to work it all off

location, great health club, great room, lovely friendly staff, great freshly prepared room service

spacious room, room service, pool, staff

the added bonus was the spa facilities and the length of time they were available from

pool complex was lovely, quiet, clean, friendly staff

reasonable pricing and ample parking

swimming pool was a bonus and wonderfully warm

the gym facilities were great

kids eat free breakfast a bonus

staff excellent friendly great value for money bar bit expensive

slight hiccup if being picky was ordered fries on room service however when they arrived they were parmesan and truffle fries which wasn t stated

beautiful venue, welcoming staff, great spa and gym, very sizeable room with huge bed.

wifi was intermittent and reception on network was poor

free wifi was somewhat problematic in our room but we didn't go there to spend hours on the internet so

parking and excellent location

this is why i chose the village - because of the pool - but not sure my employer will allow me to book the more expensive room again

and the access to the gym and spa was brilliant

i like it for the gym room and spa and pool , also a nice pub .....

late check out

were all really friendly and welcoming, the swimming pool was fun for the kids, rooms were really bright and clean, good location for visiting chester

venue was brilliant, live band playing in the bar and lovely food

of room, good access to the bar with a great selection of food and drinks

such warm welcoming staff, lovely bar and restaurant

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

great location, good bar & hotel

more information in the room about the spa times and for food etc

breakfast was wonderful

breakfast was excellent & fresh

breakfast is always nice, plenty to choose from and all in abundance. friendly staff.

being able to use the pool

ud83dude0d we only booked a basic room but were given a huge beautiful room 2 doors away from the pool

didn't use the pool facilities but looked very good

lovely stay in a really nice hotel. excellent gym and pool facilities

ample free parking

had an accessible room which was close to both the reception and the spa

waffle maker was especially appreciated by the kids

the room and stay was great, i would prefer room service though

room really good standard, breakfast included with plenty of choice wifi free and works well

or possible to have room service nd some of the staff in the bar weren't very helpful

we enjoyed a lovely meal and a few drinks in the bar

of free parking bar and restaurant on site pool and gym facility is fair size room was a good size with

lovely pool comfy bed nice and quiet

wifi for laptops couldn't get working but we were out most of the time so it wasn't a major problem

hotel got everything we need like the gym,pool squash court and the relaxation area

food and drinks available in room service,fair.

a great little bar and breakfast was excellent

a nice bar area too

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

hotel with a cute bar area and dining room

to the company , myself and my daughter weren t very well and the lady in reception let us do a late check out which we were really so grateful for

room service wasn t really available due to how busy it was however i can forgive that as it was

we arrived early and were told a blanket no re early check in

wifi was not working properly

the wifi could have been better

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

breakfast was very satisfying and the staff were very helpful

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

early check in was a real bonus and meant our day in chester was a full one

staff were very friendly, breakfast was superb. very comfortable and clean.

menu very limited no room service no pool

great locations , clean , friendly staff! amazing breakfast

staff were rude, wasnt even give our room number or card, requested a late check out the day after, to be told to check the following morning, the following morning we

room service was top notch ud83dudc4c

the late check out was good.

the room was fantastic, facilities great, bar staff great

only thing was a bit unsure was a 4 extra charge for room service if ordered.

the room was great and the quality of food for room service was of a really high standard and felt the sane as i'd have got in the restaurant

organised late check out with no hassle ud83dudc4c

they gave us early check in

i would have liked a more private lounge bar area

there is no restaurant onsite for dinner but the bar serves snacks and there are many good restaurants nearby

early check in luggage room location to town

breakfast

hotel,fantastic views ,good size room, nice cooked breakfast, friendly staff

fabulous bedroom location to town lovely bar great breakfast

the only fault was the drinks in the bar were very expensive.

room great bar good didn't have any food there but was told it was excellent by other guests

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

breakfast great bar staff great, location brilliant

also dont mean to be horrible but not really very relaxing when theres kids screaming, thought the main hotel pool would of been seperate to the spa but its all in one

restaurant serves beautiful food and breakfast is fab

every part of the hotel was clean and fresh smelling, room service was great only thing i'd recommend is some little salt n pepper sachets with meal

for hotel guests to use swimming pool, jacuzzi facilities etc etc then to find children and kids are being let in during the daytime which caused noise and ruined the experience

no kids eat free

gym wasn't open and was being used as a junk room and even though i upgraded my room from a

my kids even commented on how dirty is was

we also qualified for a free drink from the bar as we didn't need our room service an one day

excellent breakfast and free for kids

room service was slow and never turned up once for water and ive to the room .

how to log in to wifi, breakfast times etc

picked the hotel so we could go to the gym

staff from the reception, to the bar staff, the cleaner's, where all very helpful, a credit to the business

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

lovely selection of breakfast well equipped gym

beautiful room and spa facilities. accommodating friendly staff. a special experience

great bar and would absolutely stay again

i m a returning customer - the little things make a huge difference spa facilities amazing bar and restaurant always on par

also the 24 hour room service we went out

we had a room service meal from the 1931 menu - very prompt and delicious

in addition, a member of the bar staff went out of his way at 1

the room service menu didn't work

for instance, when we asked whether it was possible to sit and relax at the top floor outside the gym, one person said yes, another said that it was only for guests staying in the suite

there was a very nice atmosphere all around the hotel, in the reception, bar and breakfast/restaurant area

beautiful and well equipped rooms. lovely bar and restaurant. friendly staff.

location was perfect and breakfast was lovely

and spa were excellent

location , spa , staff , breakfast excellent

the breakfast was well organised and efficient next to the canal view

plenty of options at the buffet breakfast

away for my birthday with the kids paid less than 100 for the room breakfast was brilliant

my 8 year old son enjoyed the swimming pool

the kids pool had toys available for them to use

the restaurant, breakfast, staff, free late check out

bar area lovely comfy seating/relaxing area

kitchen had enough stuff for two

we didn't have wifi in our room

got an early check in which was a bonus

clean twin rooms and good size kitchen and lounge

staff were really helpful & friendly - the rooms were spotless & there was a nice kitchen facility - would recommend it - we have booked for next year

friendly staff room was spacious and clean breakfast was really good and plenty to choose from bar open until late and reasonable price good location to walk into

the complimentary tea/coffee in the bar area was a nice touch

we chose a breakfast slot that wasn't too busy

clean good breakfast

lovation , room , breakfast and bar free parking

by 9:30pm the room service only had pizzas left. the menu didn't work on the qr code either.

breakfast was good but a better selection would have been nice but good quality

to everything , decorated lovely for christmas both inside and out , helpful staff and great breakfast

reception staff made every effort for us to have an early check in as i was attending my sons wedding at 3pm

fabulous duvet staf very helpful over late check out

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

the staff were super friendly when you rang reception on the phone for late check out, or if you requested room service

was very comfortable and having a late check out allowed us to not have to rush down for breakfast as we had breakfast in our room

i had a slight issue with the wifi connection.

rooms, period features ,the bar is very well stocked

gym is small , no swimming

lovely hotel in a fantastic location. great bar and restaurant and value for money.

reception staff were lovely and helpful and very quick and early check in

early check in, central, clean

hotel in fantastic location, delicious cooked breakfast, gym and swimming pool were great

it was great that the pool was open so late that the kids had something to do before bed

breakfast was not good as they told us they had no milk and had run out of black puddings breakfast

the bar wasn t open on a sunday night

the breakfast

breakfast was superb, plenty of choice

breakfast not included

we never had breakfast

location was excellent. room was spacious and clean. staff was friendly. breakfast was great!

small gym + launderette excellent value very comfortable, spotless, quiet room + incidentally the twin

- it is very good for anyone with a baby because of the kitchenette

staff really accommodating. facilities and breakfast good.

i don t think i d recommend this place to people with kids or a solo traveller that s come to stay for work, as you wouldn t be able to get any work

they dont got a indoor swimming pool and spa facilities

no daily room service.check in process is too long with queues building up.

great and large rooms, special room service, and the breakfast is delicious.

nothing, it’s very dated and appeared to be party central for underage kids

room service breakfast in bed should be an option.

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

wifi was very slow

it even had a laundry room

milk & water was in the fridge, cookies in a jar

very central in chester. the bar has a great band on a saturday night.

bar service was first class all through our stay and great prices too

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

if it were not for that i properly would have been in the bar enjoyed

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

late check out option is great especial for us as we had been on a works wine tasting event and

was there for my birthday, complimentary drinks and a late check out

staff impeccable, from checkin/out to the bar staff

they treated us to drinks at the bar for our anniversary and we had a lovely card in the room

stayed 2 nights at the village hotel chester the staff was really nice my kids messed up the room i spoke to a gentleman called donn he was so polite and professional and

the staff friendly and welcoming rooms clean and comfy and bright pool relaxing food - yummy new decor fun the bar/pub - darts, table football anyone the grounds

pool was too cold and not as expected from previous visits

spacious family room with good facilities, loved the pool facilities managed to wear the kids out very friendly helpful

swimming pool the sweet cart the atmosphere in the bar area the darkness of the room the two double beds

a number of very fair priced items in the mini bar my wife had a canned cocktail that was only 2 ideal while getting ready

fab breakfast ,great cocktails in the bar .

they offered us their early check in and helped with accessing the room prior to the official check in

you had to go through the bar to get to the lift for the rooms

food room service would be a good addition to the hotel.

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

very good stay, early check in provided without any problem

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

i can think of other than better wifi, for some reason it was really slow which made working difficult

suite was luxurious and room service polite and helpful