friendly with a beautiful salt water pool and immaculate gardens

pool water temperature wasn't warm enough for the kids and event adults

spacious room with amenities (kitchen). ease of check in/out

really enjoyed having a room with kitchen

beds were to firm for my husband and kids, but some people including my self might like that

breakfast offering was mostly carbs

our room was close to the elevator and ice room and the kids were out of their rooms past 3am

the gym was really good. the pool and spa were also great.

breakfast was awesome

the lack of working equipment in the gym was a huge disappointment, and the work-out room didn't have any air-conditioning

was there for a wedding and very much appreciated having an early check in to be able to get ready comfortably, feel secure in the storage of my personal

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both large and

spa bath could have been bigger.

location was excellent for our purposes and the rooms were clean and available for early check in when we requested it

clean and well-maintained, and the amenities were a nice bonus—we especially appreciated the gym

clean, great service, nice pool and workout facility

the added bonus was the pool/hot tub and slide

gym was lovey and rooms were very clean

excellent continental breakfast!

kids loved the cinnamon buns

hotel has clean room, a great breakfast bar, coffee was available 24hours a day, and the indoor pool was great for family with kids

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

very accommodating for early check in and late check out, due to my work schedule

yet the pool /gym etc is all still closed just dose not seem fair

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

laundry has no soap available and you have to pay 10 bucks to do one load of washing

on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

swimming pool

the patio and bar look like a great place to hang out

hotel is located on the lakefront, offering comfortable and clean rooms with air conditioning, breakfast, and the opportunity to swim and sunbathe right at the hotel

breakfast was ok, basically everything what you need (scramble eggs, sausage, potatoes, cereals,

my kids loved the pool

not much parking

clean free breakfast parking internet

not enough parking , and need more staff at front desk for check in

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

floors are wooden and shining staff are kind - well, all the time i go here ud83dudcafud83dudc4d breakfast - absolutely perfect ud83dudc4dud83dudc4d parking - very very spacious, open parking and

can think if i had to be really lucky was that there was no microwave for the porridge sachets at breakfast but you could just use hot water instead

customer service from reception desk to room service breakfast was good the waffles are great for kids only one day 28th june we had a bad service in reception desk lady was

having laundry facilities

did not feel comfortable with the sticky floors and my kids running around

there are also laundry facilities, a swimming pool, and breakfast served daily between 7 and 10 am

breakfast arrangements were excellent

the spa bath was not accesible for my wife

could use a laundry bag in rooms

breakfast was great lots of choices

location, parking

would be nice to have a pool, jacuzzi, and/or exercise room.

private, clean, lots of amenities, free breakfast

breakfast service, warmly

small gym was good

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

the breakfast has a few varieties, good enough for an easy and light breakfast

the gym and swimming pool is not expected

the pool was very crowded

gym is too small and insufficient equipments

even body wash) in room, wifi didn t work

the pool, hot tube and gym space has a beautiful view at sunset

no room service

kid enjoyed breakfast in the morning before our next adventure

not paper toilet, not room service after 24 hrs room need to be refresh, nothing done

the tv was large and the pool was alright

they have amazing gym downstairs

pool was clean, gym was good. staff were nice and room was well equipped.

everything was close to reach, parking, pool, restaurant.

pool was clean, gym was good. staff were nice and room was well equipped.

kitchen but no utensils of any kind

received complimentary milk and cookies for the kids

was great, my kids were able to swim and enjoy the cool breeze with the balcony door open

the front desk service was very nice, parking was easy and free ,and the house was clean.

parking is tight in high season

bit more on the expensive side, which is ok given the pool gym and what not

the shower head does not work in room 401. there is much equipment in the gym

room service food for breakfast is always good and fast

clean, the staff are very friendly and accommodating, in a great location to many areas and the room service food is very good

pool could use an update and sauna not hot

room service closed too early.

free parking and free wifi

pool was not open but very clean friendly staff comfy bed very quiet

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far and tired, i ended up staying

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

sizable rooms, all amenities are functional including indoor pool and nicely equipped large gym

a drawback was the noisy refrigerator that persisted throughout my stay - paid parking - wifi could have been better - ice machine was out of ice on our floor - my biggest problem was the

laundry service twice a week and if you just missed a collection would be a full week to return -

room service was excellent as well

all the necessities that was needed in a kitchen was there

breakfast was good

the pool area is well maintained and clean

nice gym and pool area, good breakfast.

loved the bar and the comfort of the beds

i did not have breakfast

was a quiet property with a very nice pool and hot tub area

kids were let running around the halls and breakfast felt like a zoo no where to sit just a busy

the property in general was very clean. pool was closed and should have been advertised as such.

it's got a nice pool area if traveling with kids

my kids and family all injoyed the stay and are looking forward to come back

pool needs to be renovated also add a whirlpool and needs better patio furniture

facilities including high speed wifi, swimming pool and gym

my room pass didn't work when i went back to my room with my daughter from the swimming pool

we never used pool so i can't comment on it but i

always a pleasure to stay here. convenient, ckean and a good gym to get the day going!0

breakfast and room were amazing

there was a mix up with the time slot for the pool

the location, the clean room, the great breakfast and the swimming pool.

we had two young kids who had a few stuffed animals they brought along on our trip

breakfast buffet had a great selection

the pool is open from 6:00 am until 12:00 am which made my kids very happy

rooms, nice staff, excellent amenities, really good food at the restaurant, fast room service

free wifi and free pking

the staff is very friendly, the food at bar and grill is excellent

my kids love swimming pool and fitness facilities

we didn't try the facilities but there's a swimming pool and gym

the shower reminded me of gym shower and there were no body shower soap available

looking forward to restaurant and pool and fitness openning

i liked that it had a poop and a gym. also drive up hotel rooms was a nice feature.

really enjoyed the pool

bed was comfortable and wifi was stable

missing kitchen utensils, tumblers

there was a lot of variety for breakfast! location was close to the 407 the pool was nice!

breakfast was so delicious and the staff were all very polite and wonderful

the kitchen in the room was nice, clean, and easy to use

breakfast room was crowded and trashcan was overflow

the gym had just 3or 4 equipments with some not even working

breakfast included

pool is very clean and amazing

open spaces around the hotel. clean gym and pool facilities. comfortable bed. friendly staff

very limited selection of food/snacks if you check in after room service restaurant closes

the gym was quite equipped

the staff at bar is not friendly at all so disappointed

room, pool, service

gym

having a kitchen in my room bonus

the gym was pretty small but good enough for a short stay.

i like the space and i like that the bedroom was separate from the living room and kitchen.

breakfast was pretty bland, but toast and juice was fantastic.

free on-site laundry helped for an easier transition when we got home also

woke up to alot of loud talking and kids running around

hotel is in desperate need of an over haul. no pool or hot tub.

bed was very comfortable. breakfast was terrific. room was good.

thought there was a pool, which there was not

walking down hall , past over loaded with laundry carts noisy air/heat unit

kids loved the pool it was clean and water was

nice bar and pool table

he was equally amazing in re: to adding a pet fee on to our room as we were able to pick up my daughters puppy two days early

big spacious room, pool and gym

we got charged at mat fee for using the free mats in the gym.

upgraded to jacuzzi room so my little kids could

the breakfast could be a bit better but it applies to the price of the hotel

lots of parking, several entrances, bathrooms near entrances. comfortable beds, clean.

also new is no wifi code gives auto connect

upgraded to jacuzzi room so my little kids could

only thing i didn t like was there is no continental breakfast included

swimming pool closes early. i wish the swimming is 24/7 like the gym.

breakfast being included in the stay

not include for kids with booking

the pool hours

the breakfast spread was good

the indoor pool and hot tub were relaxing

full hot breakfast including sausages,eggs,waffles,fresh baked muffins, cereals ,breads, bagels, fruits

the breakfast was far better than a lot of motels and the breakfast area was clean and tidy.

hot breakfast was great, and the indoor pool and hot tub were perfect for families

the pool is very small and the chemicals were strong. there is a sign for the spa and a

the pool and rooms

kitchen sink taps leaking water all over

clean and comfortable. pool was great. laundry room was clean and convenient. good breakfast.

value and very clean breakfast kitchen.

did not like the breakfast. choice of food was minimal. muffins, fruits, toast more acceptable.

wifi was bit slow.

hotel offers a great value, continental breakfast included, free parking and wifi, clean, comfortable beds, centrally located, accommodating staff

spouse and i thought that breakfast could have had a hot element to it but we understood that because of the pandemic, doing

coin operated laundry and fitness centre in the basement of the building

breakfast lacks of choices, and the dinning area is tiny

the pullout couch was so old it made and woke up the kids all night.

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

pool and gym facility

room was big enough to accommodate everyone plus an added bonus of a mini kitchen to cook meals

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

pool was great

friendly staff, clean rooms and well maintained pool. my kids love it!

there’s a pool and gym

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

pool was nice but there were no towels, thankfully the front desk had some

pool

breakfast was included, with scrambled eggs and sausages and waffles

pool was closed and the staff apparently didn’t know so we got changed and tried to go for a swim

the breakfast was excellent

laundry in building

the rooms weren't anything fancy, as expected from dorms but it had a kitchen and the laundry in the building was very helpful

laundry on sight, outdoor picnic area and grill free parking. very accommodating.

just to stay only because there are no hotel class facilities such as breakfast, swimming pool, gym, etc

the laundry cards are keyed to a specific property and you have to add

the gym was small but clean and not busy

not told that the pool was not operational or gym

enjoyed the breakfast and the bar area was nice to have a cocktail with my husband at night

gym/pool. room pretty and spacious.

the rooms are perfect for business travelers, the gym and pool are good, the breakfast is good and the staff is warm and welcoming

was worried we would hear the noise of all the kids staying for tournaments, but it was quiet

kids loved the pool and the great breakfast

everything else was top notch, pool, breakfast, gym, room... great money for value

complimentary breakfast was not the best

fact that the pool and hot tub was always packed with kids didn’t even go cause the kids wouldn’t stop screaming and

continental breakfast was ok

just wish room service was till late

parking right near entrance

the wifi was not great either

had to change room at 12 am really not convenient since the kids were already sleeping

juices were so bad kids wouldn’t drink it

the rooms are very neat and i had fun using the spa and gym

breakfast was very disappointing!

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the delicious breakfast

no restaurant and no towels at the pool

the pool temperature was also amazing

the staff had no control of the kids running halls until early morning

walking to pool close to lobby

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

you will need when you go on vacation planed or unplanned vacations clean quiet place nice gym and

the wifi in the hotel is poor

the wifi is a bit weak.

the wifi on my tv was down and maintenance wasn t in until the morning, so they moved me into a

i stayed 3 weeks at the hotel, on 3 separate occasions, i told 3 separate staffs that the gym treadmill had a loose belt, the fire extinguisher was expired and that the first aid kit had

pool was down for maintenance

my only complaint is about the laundry room

not enough space and chairs, tables for breakfast sometimes

breakfast was hot and tasty

large and comfortable shower, kitchen equipped with refrigerator + dishwasher and large microwave

love that they it was very clean and we had pretty well everything we needed in the kitchen area

i like the early check in upon request

late check out extended free parking

good sized gym w decent amount of equipment

the breakfast is convenient and so is the laundry

kitchen workers miserable and unsmiling

laundry

gym is too small

swimming pool was closed but we were able to swim at the sister hotel across the street;

got really fed up and told her to cancel it and refund the money to the card even though i had my kids with me and we were driving to the hotel over 4 hrs

very nice outside sitting area and nice large gym with lots of equipment

location 10/10 customer service 10/10 breakfast 10/10

suite with kitchen was absolutely wonderful

it was a comfortable place to stay for a day or two, and they had laundry machines.

a deal breaker but gym could do with more equipment

very clean, friendly staff, guest laundry

liked that we got to use the pool and spa and didn't get rushed out

having free parking and wifi was definitely a big thing for me when booking a room

great breakfast as well

the pool was great hot

breakfast was very good as well

kids loved the pool and hot tub

great breakfast kind staff awesome pool

was comfy, room was spacious, breakfast is fantastic - a lot of options, waffles/pancakes, coffee is great too

as always to have a laundry and gym on site when travelling for multiple weeks

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots of amenities check out

breakfast was amazing:)

security needs to increase their presence when sports teams/large groups of kids come

a pity to learn that most hotel facilities were out of order during our visit due to renovations (gym, pool and breakfast room)

laundry for the guest is close on 10pm...

staff, great facilities (especially the gym)

swimming pool and gym available although we didn't have time to use them

gym, staff, comfort

restaurants and bar has to open asap!

i thought there would at least be room

i liked the lobby, back yard, bar and the restaurant. they were all pleasant.

the breakfast had a decent price

room service did not respond to refresh sign 2 days

they opened the outdoor pool early for the kids to go swimming

the pool was just what we needed after having days out and about

my kids enjoyed the pool and work out room

great clean hotel at a super location. our room service sandwich and fries were delicious.

fitness centres and pools were good and a balm in the hot weather

great breakfast… very friendly and accommodating staff.

laundry is

loud staff all night room was above laundry room

everything and the breakfast was absolutely amazing.

no laundry facilities

they helped me to have a late check out, were friendly, and helpful.

clean, quiet, approachable staffs, proximity to airport & free shuttle

to take an uber cab because the motel shuttle service dont start til 4:30-12pm which is ridiculous why offer shuttle but not tell us they

breakfast gym clerk put me in a top floor corner room, after i asked, very quiet. shower is nice

quicker shuttle pick up at the airport

location close enough to downtown toronto that we used an uber but also super convenient with a shuttle to the airport

the hotel staff offered to put us near the pool because with the kids

the pool and attached restaurant

the pool and the gym were fine,the continental breakfast was very good: scramble eggs,bacon,toast,potatoes,coffee or

service from airport to hotel - room was spacious and comfortable bed - hotel allowed us a late check out at

our whole week in dominican the staff congratulated us on our wedding and asked if we needed any room service for the evening

good value for money. our kids loved the pool. place was clean.

very convenient. used shuttle and up to go downtown

the pool was nice, kids loved it.

room service was over when we arrived very late that night and at the bar we asked to have food

the location was not too far from the airport since there was an airport shuttle and i was able to get to downtown toronto via public transportation easily thanks to the

also, we had a tiny king size bed for 2 adults and 2 kids

gym is over the average for a hotel, which i really appreciated

we didn t use the pool or gym but the facilities looked great

the breakfast buffet was excellent

gym was small and i found the charge of $28 + tax for parking unreasonable

amazing hotel great rooms clean and nice kitchen facilities with everything you need and more

very clean and good breakfast

great breakfast

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

didn t have breakfast there but did get a glass of juice and it looked ok

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

if you can show the cost of breakfast on booking

breakfast was not the best. few options available. parking is very expensive.

breakfast was good with a good selection to choose from. courtesy airport transfer.

small gym.

no bottled water provided no work out gym

very good gym and on-site restaurant for dinner.

free shuttle to yyz

it had a great view over the golf course

the wifi service was excellent

was very nice and spacious, kids loved the pool

on the bright side my kids loved them & provided some unexpected entertainment for them

the pool was my kids’ favorite. unique look and clean. easy to access restroom.

close to yyz. and excellent shuttle

it s pretty hard to stay in a place where you can t even clean especially for few days with kids

went here straight from the airport at 8 am on a saturday and asked for an early check in so we could catch some sleep and recuperate our energy

shuttle service,very comfy bed, clean room, complimentary drinks for happy hour are a nice touch

ich had a 12 hr turnaround) labeled by the reception staff with our information

great breakfast and free airport shuttle included in price

clean, close to airport, several restaurants near by, nice gym and pool

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

was a large group of hockey parents and their kids at the hotel

of hotel, staff are professional and welcoming, location was great, regular airport shuttle service, food was good, great value for money

only complaint is that the facilities were off limits (gym, pool, dine in etc

no complimentary breakfast

kids loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and

shuttle bus, gym,tea in room,food in restaurant, late checkout

convenience of being so close to airport, 10 shuttle bus ride.

the laundry staff ensured our room was always spotless

breakfast was delicious & dinner was great also. grateful for the shuttle bus.

for late check out, left for breakfast and we were locked out of our room

i was tired, they had ran out of cookies and the wifi didn't work because they didn't check me in correctly with my correct surname and room number

slow room service, more courteous staff would have been good.

there was a starbucks open 6am-6pm perfect for breakfast on departure day, there was also a full gym & pool available which is why i will rebooking this spot

restaurant and bar was amazing!

the staff were extremely helpful, especially the shuttle bus drivers who operate 24/7

restaurant was good and check-in and dining staff were so friendly and patient with my kids

bed very comfy. bar tender was so sweet, professional and friendly as was the concierge

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

free breakfast when travelling, especially with kids, should be included, the second someone books and says they are travelling with children

the gym was closed, the pool is closed and they wanted to give you a

no hot tub at the pool to soak our weary travel bones. no automatic room clean up.

excellent staff service, clean and tidy room, great breakfast ;)

the noise with kids running down the hallway early in the morning.

staff very friendly. room clean, well supplied. good location. breakfast was good.

pool was at hotel next door as well as the atm

room was comfortable and shuttle service to airport was very convienent

the pool and gym access was not available do to

room was fairly quiet too and nice sports bar about 100yards away for a beer and some food

beds were awesome beautiful pool and hottub

room service prices were very high.

wifi included in the price.

especially great when you are traveling with kids or you have early morning flight

close to the airport which was why we booked it - you can get there via the shuttle train

other guests whether i have seen snow before was rather rude and a child being sick in the only pool available to hotel

definitely one of the more expensive hotels in toronto, so expect to pay a lot for extras/room service/drinks/meals, etc

amazing suite very friendly staff pool

dining room service excellent front desk efficient and

the spa is always phenomenal

next to transit and yorkville neighborhood, spacious rooms, clean, wonderful breakfast and pool

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

the facilities were top-notch, including the pool which was well-maintained

well equipped gym and pool available

nice bar - and desserts but very pricey drinks

the steam baths are appreciated and the small pool is welcome

gym was underground i

central location, luxurious decor, nice boutique gym.

room service was good, breakfast also good

food at room service was mediocre.

love the room and the bar and coffee shop

the breakfast was good

we had been to the bar previously and that made us decide to stay here

no breakfast as i get up early and the breakfast starts to late for me

the bar on the 6th floor is amazing

hours of gym and restaurant. no tap, room service would be nice

easy reach by airport shuttle. comfortable and clean room. good service. value for money.

we got an early check-in and late check out

compterbul, nice, clean, good pool and spa, great location, good sutttel to the airport

great location. the room was super clean. you have free shuttle to the airport every 30 minutes.

breakfast was delicious - plenty of selection, healthy, fresh ingredients

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast should be improved

would have preferred buffet style breakfast

design, atmoshere, breakfast, comfortable beds, fitness center, location