don;t smoke so having to check in and out in the smoky casino sucked

completely private from casino but close enough to get casino fun

casino employees they went out there way to make sure we were ok we both had a cane to walk with

check in was in the casino which was not attached to the rooms at the border house

fyi you have to check in at the casino next door at the players club desk and then drive over to the border house next door

location is perfect, private beach on the lake, and they have everything onsite to keep kids busy

kitchenette had spoons & knives but was missing forks

love how it's walkable to everything: restaraunts, shops, grocery store and golf course

the view was outstanding and the room very comfortable with a fully equipped kitchen.

room was perfect for our needs - one adult and two kids, one full and one twin

right across from their beautiful beach, pier bar and the lone eagle

room comfy bed and pillows and extra perks for kids such as free tokins for arcade and s mores

excellent customer service, location and cleanliness. perfect for family and kids.

there for one night, and unable to use the resort facilities, which were described to me as the gym and the pool

the casino is relaxing to play in and walk to the beach even better

the location is perfect to get to the golf course or a walk to the lake and downtown

heated pool and free family games on the hotel grounds were an added plus

separate swimming pool for adults with the very chill vibe and access to spa facilities

fitness center was outstanding!

very kid friendly with scavenger hunts, games and kid amenities at pool

would be nice to have a snack menu available especially pool and firepit side

lobby is warm and cozy, with a bar (wine, beer and coffee), tv and both indoor and outdoor fireplaces

the girl on reception and running the bar was very welcoming and knowledgeable about the local area, and was happy to chat with us about

laundry room was out of service

hotel was clean, modern, and had a cool restaurant / bar and cycle hire

dinner in the bar was great and good value. breakfast also good

location was excellent with an onsite bar and restaurant

the pool and hot tub were sparkling clean with lots of umbrellas, tables and chairs

a year round heated pool and jacuzzi and sauna, and their sled and ski hills are actually pretty big

so arrived much later than anticipated, and were not able to take advantage of any of the extras (pool and hot tub specifically)

was only one knife in the kitchen and it was very small

the hotel has an outdoor pool and hot tub plus tennis courts, a cafe and restaurant

pull-out sofa bed was very uncomfortable, even for my kids

small gym with a peloton, treadmill, elliptical and dumbbells (5-50 lbs)

breakfast was industrial, stale, mostly unappetizing

the layout for breakfast could have been handled better to promote social distancing

it included a small refrigerator, wet bar & microwave

bed was small for 2 adults and 2 kids

location, location, location. restaurant and bar was also very good.

the included breakfast was continental, but there was lots to select from

bed was small for 2 adults and 2 kids

and 13) shared a double queen and had a wonderful time for new year's

grab and go breakfast was pretty good

nice rooms and breakfast was great.

the huge spa (50x6) was closed

we could used the pool and terrace but not spa doors opened on the patio and windows in the rooms can be opened as well to bring fresh air

pool and spa out of use, was looking forward to a swim after long journey.

2 double bed room was cramped for 2 adults and 2 kids, but it had tons of style and comfort

tiny bar off the lobby would have been nice if they had appetizers available

the ceilings are thin and for three hours we listened to kids running across the floor upstairs

it is just outside main town of truckee and a short walk/run to nearby park and trails

i would love for there to be a fitness center added to the hotel amenities

the breakfast was delicious and many options

room suitable for 2 adults and 3 kids

good breakfast and the staff was very nice and helpful

clean, easily accessible, spacious, delicious breakfast.

gym and jacuzzi was closed

you need some kind of coffee bar in the morning

our kids were able to sled down the slope right next to the hotel, we used the heated pools/hot-tubs

then there was nowhere to get food at 9pm without a reservation so i ended up with a snack bar from the convenience store and a deep sense of regret at how that whole day ended

able to sled down the slope right next to the hotel, we used the heated pools/hot-tubs and the gym

also made use of the shuttle which was useful

we really enjoyed it here; the staff was friendly, the rooms were clean, and the swimming pool was huge and beautiful

cant name anything except maybe that breakfast ends exactly at 10am

couldn't use gym but this was due to covid-19

only thing we didn’t enjoy was that breakfast was quite noisy due to many guests with children, and the children were very loud

convenient to area golf courses and downtown carson city

breakfast was much better with more options than anticipated

it has access to gym and pool and

clean rooms and comfortable, didn’t have much encounters with staff but friendly when i did, breakfast was great with a nice selection, fresh coffee overall a great experience to price ratio

best breakfast i’ve ever had at a serve yourself.

it was miserable and we had to cut our stay short because the kids were so upset

base of the mountain, laundry, outdoor hot tubs, free parking, grocery store nearby.

we both had a terrible nights sleep that high camp pool and tram were not inclusive, everything cost additional

no central ac. had an ac unit in bedroom but rest of apartment was hot. no swimming pool.

the room was more like a condo at 625 square feet with a full kitchen and we took full advantage

si spacious room for everyone. very clean and you have everything you need in the kitchen

inn is the ultimate location for skiing palisades; the staff are relaxed and very friendly; the bar and restaurant is top notch; we loved our stay

of course the hotel has a wonderful bar and restaurant with delicious food and tasty drinks

unfortunately due to covid, they were critically understaffed so the restaurant was closed, bar closed second night, and housekeeping was very lean

nice, small bar and outdoor hot tub

a lovely restaurant inside with really good food, especially the pizza, and a great outside bar with 2 hot tubs and great cocktails

i really liked having a small suite with full kitchen and living room with a couch and small dining table

were fantastic, incredibly helpful when i needed change for the laundry machines

affordable. fast check-in. clean room. simple breakfast.

right downtown ,... walking distance ,... to casinos,.. etc. friendly staff.

casino is also near by so it’s not so bad

great entertainment in casino

was fantastic, caroline at the bar in the locals in the bar

could have better ventilation in the casino

the has the casino on the lobby in which we didn't visit

i sat at the breakfast bar 2 different times and no one asked how i was doing or if i needed anything

the pool

i love the location, the pool hours, the comfort of the beds.

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

my granddaughter liked the pool

than i tried to go to the pool again had to get a new card

downfall was that there was some kind of kids baseball tournament in the area i assume

the casino floor was clean and well supervised

kids running up and down the halls - pounding on the wall in the room next to me

front desk ladies! the free breakfast and the convenient location!

pool and spa not up and available for use.

plenty of space, perfect kitchen. comfy bed.

kitchenette

they also didn t tell us how the pool/lounge works

great location, pool facilities, lounge.

restrictions on the hot tub

clean gym

breakfast was great

check out time was extra helpful, great location, great breakfast

so clean and the staff was amazing. breakfast was fresh and high quality. location great!

excellent for everything, including breakfast, beds and bathroom.

breakfast at this hotel was very good

hotel breakfast fare

pool n spa hours need to be longer or 24 hrs

and helpful staff, feels very sanitary, very nice breakfast selection and presentation

great breakfast, wonderful customer service and comfortable bed!

beautiful pool and gym is great

perfect spa and spacious room, wonderful atmosphere

one small thing to complain about is people eating whilst being in the pool

room service and breakfast were very good

food was not that great for the price. breakfast should be complimentary for the price.

loved having the laundry facility available

help in the breakfast area

it had all the amenities. food. pool. bbq and patio a gym. breakfast was great.

breakfast was awesome

quiet location and nice gym.

the pool and proximity to our family we were visiting.

please please please bring out more options for in-facility dining as well as for room service.

close proximity to the golf course.

with kids, esp

charge you an extra 25 dollars per day for the use of the gym and the wifi

i wanted more information on the casino since i have never been there

pool and jacuzzi

didn t try the restaurants but room service was good

asked for a top floor and received that with a bonus beautiful view of the lake and edgewood golf course

wifi and the large room were great. parking is very good, a lof of spaces.

pool to small

the experience was terrible and we spent 3 hours at a coin operated laundry trying to get the smoke smell out of our clothes, before we moved on to the next room in

kids loved it

pool hours

is spacious with a modern full kitchen

was great, arcade area designed to keep kids occupied is a bit dated, smaller casino lobby, overall a solid experience

hot tubs in both facilities not working but there is steam room and sauna for free access in gym

casino for husband to play in. arcade for kids to play in.

kids arcade

no laundry bags no wardrobe to hang clothes non functional coffee machine/kettle no body

location of hotel, early check in friendly employees.

casino, food, coffee downstairs

more quiet than the casino from the night before and i could walk there or any where i wanted in just a few minutes

hotel rooms were clean, heated pool. restaurants near by. hotel/ casino is in a great location.

no coffee in hotel room. no room service.

came to get away and relax, the pool facilities were being worked on

so was the gym

loved the little gym and the pool.

overall the facility was great with one exception the pool was cold.

pool was nice

not as many amenities (gym small, not many activities for adults included) and usually there is a separate pool at each

we even did a little laundry (which we will keep in mind next time we visit as i will be packing much less)

big family rooms, with balcony. free parking, gym & pool

if i’m traveling, i don’t want to spend time doing laundry, so that was a downside

gym facility was clean, but 3 of the 6 machines were down

more smaller pot/pan options in kitchen cupboard

jacuzzi, pool & gym were clean

breakfast was amazing , even with the place being under construction it was still a wonderful stay

good breakfast

the room was like a studio with a well equipped kitchen, desk and living room

gym was the favorite 24 hrs and the restaurant also good

the gym was awesome?

location was great and staff was wonderful and they had laundry facilities

room, bed, shower, pool, bistro, laundry room

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

bar and restaurant were not open when we were there

the rooms were clean and modern and i liked the fitness center.

property was nice and knew everything was clean they had games to play outside the pool didn’t have water in it

pool and fitness center closed very early

pet fee is exorbitant

free breakfast and pool/hot tub is always a plus

the kids enjoyed the pool, while we were glad we could get some laundry done

size of room, ammenities, coffee/tea bar and breakfast. kid friendly.

that they had complimentary packaged hot breakfasts available to order, but the food was mediocre at best; pretty sure they used powdered

gym was clean and the kids enjoyed the pool

of course there is the casino and a large number of dinning venues

excellent food in restaurants and room service

excellent rooms, range of restaurants including room service. welcoming front desk services

finding a parking space not marked and not too far from the hotel entrance.

as always, parking, u

i didn t like how we had to drive around finding parking

valet parking

places is fabulous just beautiful the pool is out of this world the casino itself is so well kept clean and the cocktail waitresses a right on taking care of if you

wish the pool is a little warmer

the room service was great

breakfast & laundry available

comfortable beds and a decent gym

the breakfast was good, not great but everything else was fabulous.

bed was excellent and the breakfast was great.

breakfast was a normal hotel breakfast

was no drinking water or anything in the minibar

receptionist was in charge of giving out the complimentary breakfast/snaks along with what it seemed the manager and she looked pretty busy

think the drinks at the bar which are at the hotel should be free for guest

staff was helpful and personable, the room was large, clean and nicely decorated, breakfast was great

oh and the breakfast was sad and i’m allergic to cinnamon so even the granola bar i couldn’t enjoy

the rooms and showers and even the pool are handicapped accessible but for some reason they need help with some exterior access doors

we felt safe, as it is in a good location, and the pool and gym facilities were both great

very clean & comfortable. great shuttle to the airport. staff very friendly.

the breakfast, gym and bar were good too

covid 19 messed up the pool lol

friendly staff, close to airport and shuttles to reno

the garden and pool area is so beautiful.

restaurant & bar staff were also very friendly & accommodating

uber cost to casinos and restaurants was very reasonable

convenient parking, close to entry and to the room, unlike a casino hotel. no smokingud83dude42

the pool table and coffee were a plus

you jackie for getting me an early check in time

it was an easy walk from the riverwalk to all of the casinos and eateries

it was walking distance to casinos and right next to the river walk

the room was nicely cleaned, pool was amazing

gym/fitness was disappointing, pool was closed

better than average breakfasts i was there for a cycling event that started at 5am

clean, great breakfast, good location, kids really enjoyed the indoor pool and jacuzzi

we enjoyed the indoor pool and the spa.

good breakfast, nice pool, convenient store within walking distance.

that pool wasn't heated

bar and lounge are currently under construction

have been helpful to have a layout map/legend in the rooms to be able to see what floor gym and pool were on as well as meeting rooms and restaurants

pool closes to early

how to access the free wifi wasn't clear

good pool, new gym, plenty of parking

parking was easy and there was security

looks are nice ,check in was simple , parking is exceptional pool area needs tv's a gym needs to be added ac/heat need major updates

the only negatives i experienced were pretty minor: the aforementioned gym and its lack of towels, and the outrageously massive sleeping pillows in my room

amenities such as , spa, gym

we couldn't spend more time and enjoy the facilities like the pool and fitness center also wish we could have stayed and had breakfast but we had to fly out early in the

room was clean, modern, friendly service, and great amenities like a free hot breakfast (which was an amazing one) and indoor pool

the pool.

the pool was perfect for my kids, and the breakfast was even

spa (hot tub) was closed the whole time but the pool was open

this is a gambling and smoke free hotel with a great gym and climbing pall

room was clean and ready for early check in

clean, modern and not in a smoke filled, crowded casino. nice bar and restaurant.

wifi worked really well this stay

restaurant bar closes too early on the weekends.

the swimming pool there was no place to change swimming suit

the kids enjoyed the pool and we took a short walk (3 blocks) to the reno arch

not a great area of town - have to walk about 5 minutes to a casino but scary at night

the bar was open past 10 pm, came back from a football game and wanted a drink, but bar was closed

i liked that it was close to everything. a lot of restaurants weren’t open and casinos.

the amenities were the best- nearby cabana felt like we had our own beach, we used the workout gym and swimming pool daily- location was perfect for walking to whalers village for shopping and

i was given vague directions to the shuttle and the valet office, which it seems should have been in same area but were not

we has a spa room with a king size bed. the room was clean and spacious. we loved our stay.

also wish their room service had more hour availability

it had a nice bar area and a very comfortable bed

i liked the room itself. everything easy access. tv and wifi working well.

best place to stay in reno, clean rooms, comfortable beds, and room service is fantastic.

nice rooms easy check in an out service pool an gym both open we had lots of fun

fun for the kids at circus circus

better self parking options

convenient parking and location to other casinos .. love the shows at midway ..

the games were very well maintained and kept the kids entertained

restaurants and bars kids games and shows

room service weren t the friendliest when called and asked for stuff

the casino was clean and staff was friendly