cold swimming pool;(

since it was a casino, they had a great cafe area with great prices

great room, wonderful pool, and lots of fun.

cheap guest laundry. staff was nice

close to the casino

due to covid the spa and fitness were closed

room on the first floor still had a strong smoke odor, probably due it's location near the casino

the kids enjoyed the pool and us grownups enjoyed the time at the casino

always clean , the casino and katie’s cafe has great food.

surrounding the rv park, wife and i generally stay at motor lodge , go over and talk to

good breakfast, nice pool, convenient store within walking distance.

we both loved the breakfast, so many hot dishes to choose from and all delicious

gym/fitness was disappointing, pool was closed

fitness area is way too small

clean, great breakfast, good location, kids really enjoyed the indoor pool and jacuzzi

we played pool and ping pong and relaxed in the sauna

funny, people were doing laundry across from our room at 7am, people smoking under our room at 7:30, kids crying and

thing i barely had an issue with was i'd rather not have to pay to enjoy the pools but i was aware of the fee before we came so it was expected

is to have rooms for families in a different building or not place them near other people with no kids

restaurant was good but pricey and no kids menu

location, love the free parking, great value for what we got, everyone was very kind,helpful and friendly, very clean and

i loved the location and the laundry room

parking area

nicely updated, wonderful kitchen

property is amazing to stayfrom the room service to the great accommodations with the free valet parking the pools are open the hot tub

big celebrity golf tournament may have affected the crowds and limited parking but we had no trouble with a

the location, price, room, facilities, restaurant and casino are great

loved the pool & the gym was located in the same area with a glass wall so i was able watch my kids while i to use the

the heated indoor pool was amazing and so relaxing at the end of a long day

the pillows are a bit small, and was disappointed the pool and fitness center closed at 8pm.

all restaurants beautiful for walks with the kids

room located above a laundry and very early in the morning the washing was picked up by cars; the nearest beach is

pool, jacuzzi, fitness center

we liked the cheese and wine reception and the s'more making and breakfast tasted great.

love the laundry service as well as the ice machine

free shuttle was exceptional. break was very good.

the gym was very small.

loved the indoor pool/hot tub/ gym

great to have self laundry facilities on each floor of hotel

was pleased from the moment i stepped off of my shuttle bus from reno

cigarettes smell inside casino was more than usual

staff, no amenities in room without notice, overpriced pet fee with no amenities with pet souvenir as

with kids, esp

gym needs replacement but the oyster bar had fabulous food

liked the customer service while i checked i like the pool and basically i loved my stay there at hard rock casino resort

there s no room service or daily housekeeping

play area for kids and the pool everyone is friendly had a great time

very good! i like the room service by text message communication very well.

room service breakfast of fruit, muffins & coffee delivered to the room every morning

wished the pool was open later than 8pm. wished the arcade was open later than 10pm.

casino for adults and arcade for kids

good casino

no room service was available

hot tubs in both facilities not working but there is steam room and sauna for free access in gym

rooms were nice and comfortable. gym was nice...for a hotel gym as far as ive noticed.

great breakfast great service great location

shuttle service was available to taxi us to and from hotel, which was great for the concert we

nice to stay in a non smoking hotel with no casino

room service and breakfast were very good

pillows a little too soft. could not order room service breakfast the night before.

awesome heated outdoor swimming pool with jacuzzi

i was in a one bedroom 2 bath suite with 2 fireplaces, a jetted tub and full kitchen

room with the pool table on the 2nd floor is not open to the public

very nice to have the kitchen amenities

location is fantastic. and the pool and hot tub are great. i loved the tequila tasting!

close to casino and golf course

also near the casinos

great location, within walking distance to casinos, heavenly village and many shops

also a bar on site with decent snacks (just be careful some nights it gets very backed up in the kitchen)

though, that the staff are more than welcome to heat your food in the microwave in the back kitchen / office

pool was very nice

pool closed

cold floors w/o carpet. laundry work only until 9pm

will stay again. big rooms vary clean. pool was nice and warm.

kids had great time in the pool

were unable to go to sleep until after midnight because of extremely loud music coming from the bar area under our room

free breakfast, convenient location, good value.

the restaurant and bar were being remodeled:(

there was construction going on and bar and leisurel area was closed down

breakfast was great

motel is located in the heart of south lake tahoe, walking distance to heavenly gondolas, casinos, skate rink and everything the downtown has to

close to the lake and also have a beach pass for the private beach, and was a very short walk to casinos

great price. super short walk to the back entrance of harvey’s casino.

location is perfect for beach access, shopping, and casinos

was walking distance to the casinos

the free ev charging stations were a life saver after driving around the lake

common areas including pool

details, like doggie bananas for your fur friend when you check in and smores every night for the kids

loved the pool and the fact that the light at night changes color and the jacuzzi was wonderful as well

s’mores each night by fire pits; heated pool and jacuzzi; nice beer and wine lists; heated toilet seats and chic decor added to the

location of the handicapped parking spot

loved the room and kitchen and the morning breakfast was more than expected, will stay there again

also a communal kitchen facility is provided for guests of deaired

the pool is cute small but

our room with the spa and comfortable pillows

would have been nice to have separate hot tub area away from the one the kids, teenagers use, just for privacy reasons but other than that no complaints

2-3 coffee in room excellent staff nicol love her very sweet help us so much nice lobby close to casinos and shopping bring chains when it snows we learn that don’t drive in snow take taxi

great location - close to the beach and also close to the casinos.

the rooms were very clean and decorated well. the lobby was really catered to family and kids

twenty dollar charge for hour and a half early check in and the room we received was already done

great location, pool facilities, lounge.

osed) and pool

they also didn t tell us how the pool/lounge works

kitchenette

plenty of space, perfect kitchen. comfy bed.

the spa bathroom was just what we needed after a long day in the cold

did i mention room service from jimmy's restaurant downstairs

the bar and restaurant staff were very friendly and fun to converse

lovely gym, sauna area in main

the hotel offers a free shuttle to the main entertainment area as well as free bikes which are really useful to explore the

is in a great location that is close to shops, cafes and only a short walk to the casinos and the heavenly base

bed, spa both as described and very nice for a nights stay

no pool. no exercise room

the location is about a mile from heavenly village and the casinos making it walkable or a short drive

great location a 10 min walk or $13 cab ride to casinos

excellent location with view of lake from across the street. nice pool and nice hotel overall.

the gym, pool, and jacuzzi in the complex are all great pluses

my kids were looking for a place to swim

room was spacious, plenty of amenities with pool, gym, free bike rentals

the pool towel “system” as they’re inside the gym wasn’t the most convenient

i was expecting a bigger pool :/ but i enjoy the pool anyways

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand the covid restrictions but feel the pricing should reflect

i love the location, the pool hours, the comfort of the beds.

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

i wish the hot tub had been operational, and that the pool were a little larger.

could have better ventilation in the casino

got daily credit for black bear diner, casino bar or free slot pay

i walked into the casino lobby to check in i was terribly afraid that the the room would smell like smoke

the has the casino on the lobby in which we didn't visit

was fantastic, caroline at the bar in the locals in the bar

staff were lovely, good laundry facilities, clean room and good shower

clean and big room with small kitchen,and you can have coffee, tea and chocolate at any time, free books

breakfast was so so, and the laundry facilities need work

the room was spacious separate bed room family room kitchen as excellent full size refrigerator

right downtown ,... walking distance ,... to casinos,.. etc. friendly staff.

place is remote and quiet, the cabins are stylish and cozy with a beautiful kitchen stuffed with all the necessary appliances and a very comfortable bed

log-cabin, well equipped small kitchen, good beds, clean, warm and cosy

clean, comfort, great furnitures, and wonderful kitchen cookwares!

ongst the best we ve seen), comfortable bed

cottages, well-appointed kitchen

in room spa is what i always come here for

kids running up and down the halls - pounding on the wall in the room next to me

and we even received a free full breakfast just for staying

plenty of activities on site with a casino and bowling alley

the teams working the tables were great, the bar service very nice even though i just had soadas

pool is like a fish bowl-people can look in as they walk to

my room was very clean and quiet. the gym was clean and equipment was new and easy to use.

breakfast was much better with more options than anticipated

check-in very clean rooms, delicious and variable options of breakfast

hand soap mounted too high on wall for smaller kids to reach

great gym

loved how clean it was and the big indoor pool. perfect for all of us.

the pool was open which was delightful in this year of 2020 . . .

cant name anything except maybe that breakfast ends exactly at 10am

i love their pool area