they also didn t tell us how the pool/lounge works

great location, pool facilities, lounge.

restrictions on the hot tub

plenty of space, perfect kitchen. comfy bed.

ly open 2

loved the pool & the gym was located in the same area with a glass wall so i was able watch my kids while i to use the

the view from our room, the privacy, and excellent room service! great staff!

big celebrity golf tournament may have affected the crowds and limited parking but we had no trouble with a

nice view of the lake and golf course

pool and gym are great!

the no hot tub and the gym was kind of s.all

pool was closed because they didn t have a lifeguard and no kids activities.

that room service was quick

close to casinos, disc golf course and shopping.

we also didn’t have room service one day because of a mix up and misunderstanding

one small thing to complain about is people eating whilst being in the pool

shuttle service was available to taxi us to and from hotel, which was great for the concert we

pool, jacuzzi & pool bar service

we also ate at the golf course cafe and like that also

the spa was world class, care was taken in even the smallest of details.

uncomfortable pillows. womens restroom by pool needs updating

the pool or jacuzzi wasn t open late, some of the small restaurant close very early, drink service on

hotel rooms were clean, heated pool. restaurants near by. hotel/ casino is in a great location.

there isn't anything we didn't like...except we didn't have any luck in the casino. :

arcade, pool, casino, room, location all convenient and fun

game area for kids

good casino

mandatory daily resort fee for wifi and gym, even if you do not use them.

gym and jacuzzi

it was clean. easy access to the casino and other establishments around the casino.

such a small gym

the gym was very small.

the indoor heated pool was a little chilly for me but the hot tub was great

there was an indoor pool and they have nightly poolside movies

it was really nice to have laundry on your floor too

the lake is at close distance and the casinos as well

it would be great if the facility had a swimming pool

i really enjoyed the continental breakfast that they served in the bar area

also a bar on site with decent snacks (just be careful some nights it gets very backed up in the kitchen)

bigger pool

i loved that they had a bar at the pool just wish it was available past 5

gym equipment was old and all broken / falling apart

gym equipment is 5 bikes and 2 treadmills that is all

the gym was lacking weights but we made it work outside using the natural environment

thing i barely had an issue with was i'd rather not have to pay to enjoy the pools but i was aware of the fee before we came so it was expected

location and early check in

great price. super short walk to the back entrance of harvey’s casino.

close to the lake and also have a beach pass for the private beach, and was a very short walk to casinos

property is conveniently located near the state line and walking distance to a couple casinos and food establishments

was walking distance to the casinos

i loved everything it was so comfy my kids loved it!

wifi was bad when it worked

really liked the pool, spa and especially the game room for the kids, and the lever of service by the stuff was

laundry room was 2 washers 2 dryers (1 not working)

breakfast was tasty, coffee was excellent, staff was amazing location was supreme,the suite was of

horrendous weather (smoke/fires) but sherry did her best to help me park my big truck and trailer and find so many useful things and places

minimal laundry facilities. having to walk from another building to another for laundry..

loved that they had a community kitchen with all of the amenities for travelers to use and a refrigerator in the room

did not use the pool as it was closed for winter but it should be good for summer guests

it was a total bonus having a kitchen to prepare my own dinner!

the pool close that 9 o'clock they should keep it open later

location was walking distance from the casinos, golf course and restaurants and shopping.

pool closed

off, do not go by the advertised pet fee

quarters available for laundry, was told to go to casinos

guy at the kitchen helping with waffles was extremely rude to my husband but not to other guests that were

having an ev charger available was also very convenient

details, like doggie bananas for your fur friend when you check in and smores every night for the kids

the bar is a huge added bonus

also the pool/spa area is tucked away so you can enjoy it

problems, fire and cancelled reservations, only complaint is that we weren't notified that room service was discontinued until we tried to order

room service great, plus they do

the shuttle was excellent

the kitchen being closed but they were forced to revamp the days it would be open and then even room service was discontinued

staff warm welcoming atmosphere upon arrival and a shuttle service to take you around town drop off and pick up was convenient

friendliness of the staff, the facilities and pool, the location, value for money, the room - we received a free complimentary upgrade to a room

everything++++ excelente service staff location grounds pool spa personnel = a+++

there is a heated pool, 2 hot tubs and a steam room on property

we were early and our room wasn't ready

laundry facilities only on certain floors far away from our room and we had to keep checking it to

the bbq restaurant with bar and live entertainment was a lot of fun

location, spacious bathroom, breakfast

the location- the bbq- the great staff and bar manager!

allowed for late check out

excellent room and breakfast.

my kids literally swam everyday and had the best time swimming

it was close to the private beach, heavenly village, and casinos

i booked this room specifically because it was pet friendly and was told the pricing for pets over the phone before i booked the room

close to everything, beach, casinos, shopping & very quiet

the rooms were very clean and decorated well. the lobby was really catered to family and kids

the room has a mini kitchen

i loved the location and the laundry room

parking area

there is a wifi

pecially since this service was included in our

didn't like the noisey water pipes when our neighbor ran their spa tub every night

website said there was a pool but the employee said no

it's not really a spa if it doesn't have a pool....

walking distance to the casinos and restaurants

no swimming pool

they allowed for early check in

the hotel is walking distance from the nearest beach - very comfortable especially with kids

we were in the building closest to jacuzzi and pool. heated patio.game room.

would be okay if there were kitchen facilities in the room

no restaraunt or bar so why $150 immediate, normally i

good breakfast, nice pool, convenient store within walking distance.

the cleanliness of the entire property, the quiet rooms, great comfortable beds, easy access to pool and exercise room and the great variety for breakfast wow was a 10

location was good. had a pool and fitness center

pool

pool and cleanness

i was told i needed to return at 3pm but when i explained i had asked for the possibility of early check in on my booking

to play golf so the location was great

casino, pool and sauna

clean and comfortable and the us of the laundry associated with the rv park managed by the hotel was a bonus as we had been traveling quite a

only one negative the spa jets didn’t work good but the area was very clean.

so to do that, or to use other amenities like gym, you have to take your car and drive to the other hotel

they have laundry is available to use at rv park next door

the spas have very weak jets. the gym was missing a pin to adjust weight on one of the machines.

the pool/spas were so incredibly packed with tons of people, so my kids couldn't even fit in

i liked the spa and pool was our favorite part of our stay

i was expecting a bigger pool :/ but i enjoy the pool anyways

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand the covid restrictions but feel the pricing should reflect

i love the location, the pool hours, the comfort of the beds.

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

i wish the hot tub had been operational, and that the pool were a little larger.

could have better ventilation in the casino

got daily credit for black bear diner, casino bar or free slot pay

i walked into the casino lobby to check in i was terribly afraid that the the room would smell like smoke

the has the casino on the lobby in which we didn't visit

was fantastic, caroline at the bar in the locals in the bar

staff were lovely, good laundry facilities, clean room and good shower

clean and big room with small kitchen,and you can have coffee, tea and chocolate at any time, free books

breakfast was so so, and the laundry facilities need work

the room was spacious separate bed room family room kitchen as excellent full size refrigerator

right downtown ,... walking distance ,... to casinos,.. etc. friendly staff.

place is remote and quiet, the cabins are stylish and cozy with a beautiful kitchen stuffed with all the necessary appliances and a very comfortable bed

log-cabin, well equipped small kitchen, good beds, clean, warm and cosy

clean, comfort, great furnitures, and wonderful kitchen cookwares!

ongst the best we ve seen), comfortable bed

cottages, well-appointed kitchen

in room spa is what i always come here for

kids running up and down the halls - pounding on the wall in the room next to me

and we even received a free full breakfast just for staying

plenty of activities on site with a casino and bowling alley

the teams working the tables were great, the bar service very nice even though i just had soadas

pool is like a fish bowl-people can look in as they walk to

my room was very clean and quiet. the gym was clean and equipment was new and easy to use.

breakfast was much better with more options than anticipated

check-in very clean rooms, delicious and variable options of breakfast

hand soap mounted too high on wall for smaller kids to reach

great gym

loved how clean it was and the big indoor pool. perfect for all of us.

the pool was open which was delightful in this year of 2020 . . .

cant name anything except maybe that breakfast ends exactly at 10am

i love their pool area

limited but reliable room service menu

the location, room, restaurant, bar , and the staff were extremely friendly

not enough parking.

goods, a bagel-salmon spread, coffee, tea, and other drinks, all served in the comfortable bar area

good location next to the lake and staff were helpful, free wifi.

don;t smoke so having to check in and out in the smoky casino sucked

a bit spendy with a smaller than expected casino.

bit odd with check-in at the casino next door

completely private from casino but close enough to get casino fun

check in was in the casino which was not attached to the rooms at the border house

the kitchen has dishwasher.

wish i would have known about this place when kids were younger

the outdoor pool and spa was cool particularly at night though it did have a ton of bugs and various other things

wish i had brought my kids when they were younger so we could take advantage of the snow activities

didn't include second bar of soap to use in the shower ¯_(ツ)_/¯

laundry room was out of service