don;t smoke so having to check in and out in the smoky casino sucked

completely private from casino but close enough to get casino fun

casino employees they went out there way to make sure we were ok we both had a cane to walk with

check in was in the casino which was not attached to the rooms at the border house

fyi you have to check in at the casino next door at the players club desk and then drive over to the border house next door

location is perfect, private beach on the lake, and they have everything onsite to keep kids busy

kitchenette had spoons & knives but was missing forks

love how it's walkable to everything: restaraunts, shops, grocery store and golf course

the view was outstanding and the room very comfortable with a fully equipped kitchen.

room was perfect for our needs - one adult and two kids, one full and one twin

right across from their beautiful beach, pier bar and the lone eagle

room comfy bed and pillows and extra perks for kids such as free tokins for arcade and s mores

excellent customer service, location and cleanliness. perfect for family and kids.

there for one night, and unable to use the resort facilities, which were described to me as the gym and the pool

the casino is relaxing to play in and walk to the beach even better

the location is perfect to get to the golf course or a walk to the lake and downtown

heated pool and free family games on the hotel grounds were an added plus

separate swimming pool for adults with the very chill vibe and access to spa facilities

fitness center was outstanding!

very kid friendly with scavenger hunts, games and kid amenities at pool

would be nice to have a snack menu available especially pool and firepit side

lobby is warm and cozy, with a bar (wine, beer and coffee), tv and both indoor and outdoor fireplaces

the girl on reception and running the bar was very welcoming and knowledgeable about the local area, and was happy to chat with us about

laundry room was out of service

hotel was clean, modern, and had a cool restaurant / bar and cycle hire

dinner in the bar was great and good value. breakfast also good

location was excellent with an onsite bar and restaurant

the tea maker broke the last hour there, but we got the hot water from the breakfast place

breakfast was about as good as could be expected, given coronavirus staff were very friendly

convient place and wonderful breakfast

the gym was small but quite well appointed considering the size

the layout for breakfast could have been handled better to promote social distancing

pool towels at front desk (a block away from the pool), buffet breakfast in lodge ($20 adults/$15 kids 5 and up) only meh for cost

great for first time skier with young kids

only complaint is that there was a conference going on there so the restaurant and bar was closed to other guests all weekend

was only one knife in the kitchen and it was very small

for a studio with kitchen it’s a tad expensive but if you have kids and need kitchen this is an option you can try

it was w/in walking distance to our restaurant, bocci ball, and my grandkids loved the pool!

nice breakfast

beautiful bike and jogging path, nice fitness center, pool and jacuzzi

we could used the pool and terrace but not spa doors opened on the patio and windows in the rooms can be opened as well to bring fresh air

pool and spa out of use, was looking forward to a swim after long journey.

exactly hot at the restaurant the first day, and i wasn t a fan of the pasta i ordered from room service

good location next to the lake and staff were helpful, free wifi.

restaurant and bar on site

parking limited

limited but reliable room service menu

2 double bed room was cramped for 2 adults and 2 kids, but it had tons of style and comfort

tiny bar off the lobby would have been nice if they had appetizers available

the ceilings are thin and for three hours we listened to kids running across the floor upstairs

it is just outside main town of truckee and a short walk/run to nearby park and trails

i would love for there to be a fitness center added to the hotel amenities

the breakfast was delicious and many options

room suitable for 2 adults and 3 kids

good breakfast and the staff was very nice and helpful

clean, easily accessible, spacious, delicious breakfast.

gym and jacuzzi was closed

you need some kind of coffee bar in the morning

our kids were able to sled down the slope right next to the hotel, we used the heated pools/hot-tubs

then there was nowhere to get food at 9pm without a reservation so i ended up with a snack bar from the convenience store and a deep sense of regret at how that whole day ended

able to sled down the slope right next to the hotel, we used the heated pools/hot-tubs and the gym

also made use of the shuttle which was useful

we really enjoyed it here; the staff was friendly, the rooms were clean, and the swimming pool was huge and beautiful

cant name anything except maybe that breakfast ends exactly at 10am

couldn't use gym but this was due to covid-19

only thing we didn’t enjoy was that breakfast was quite noisy due to many guests with children, and the children were very loud

convenient to area golf courses and downtown carson city

breakfast was much better with more options than anticipated

it has access to gym and pool and

clean rooms and comfortable, didn’t have much encounters with staff but friendly when i did, breakfast was great with a nice selection, fresh coffee overall a great experience to price ratio

best breakfast i’ve ever had at a serve yourself.

it was miserable and we had to cut our stay short because the kids were so upset

base of the mountain, laundry, outdoor hot tubs, free parking, grocery store nearby.

we both had a terrible nights sleep that high camp pool and tram were not inclusive, everything cost additional

no central ac. had an ac unit in bedroom but rest of apartment was hot. no swimming pool.

the room was more like a condo at 625 square feet with a full kitchen and we took full advantage

si spacious room for everyone. very clean and you have everything you need in the kitchen

inn is the ultimate location for skiing palisades; the staff are relaxed and very friendly; the bar and restaurant is top notch; we loved our stay

of course the hotel has a wonderful bar and restaurant with delicious food and tasty drinks

unfortunately due to covid, they were critically understaffed so the restaurant was closed, bar closed second night, and housekeeping was very lean

nice, small bar and outdoor hot tub

a lovely restaurant inside with really good food, especially the pizza, and a great outside bar with 2 hot tubs and great cocktails

i really liked having a small suite with full kitchen and living room with a couch and small dining table

were fantastic, incredibly helpful when i needed change for the laundry machines

affordable. fast check-in. clean room. simple breakfast.

right downtown ,... walking distance ,... to casinos,.. etc. friendly staff.

casino is also near by so it’s not so bad

great entertainment in casino

was fantastic, caroline at the bar in the locals in the bar

could have better ventilation in the casino

the has the casino on the lobby in which we didn't visit

i sat at the breakfast bar 2 different times and no one asked how i was doing or if i needed anything

the pool

i love the location, the pool hours, the comfort of the beds.

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

my granddaughter liked the pool

than i tried to go to the pool again had to get a new card

downfall was that there was some kind of kids baseball tournament in the area i assume

the casino floor was clean and well supervised

kids running up and down the halls - pounding on the wall in the room next to me

front desk ladies! the free breakfast and the convenient location!

pool and spa not up and available for use.

breakfast was great

breakfast was really great

so clean and the staff was amazing. breakfast was fresh and high quality. location great!

breakfast was great!

clean gym

kitchenette

ly open 2

they also didn t tell us how the pool/lounge works

great location, pool facilities, lounge.

osed) and pool

breakfast at this hotel was very good

hotel breakfast fare

pool n spa hours need to be longer or 24 hrs

and helpful staff, feels very sanitary, very nice breakfast selection and presentation

great breakfast, wonderful customer service and comfortable bed!

help in the breakfast area

loved having the laundry facility available

check in was fast!! super clean room. indoor pool and hot tub were super clean as well.

clean rooms, nice pool area, good coffee and breakfast. staff was very pleasant.

very well kept, breakfast was good, rooms were large and dog friendly!!

the room was nice and breakfast was actually good.

the street from grocery and restaurants, quiet, full kitchen with utensils included, morning to go breakfast provided and newly remodeled hotel rooms

although we didn't get a chance to use the facilities gym, pool etc, it was nice to be given the option

my kids were very full until lunch time

and laundry area could have been cleaned better

walk to not far from hotel the dogs had a wonderful time and the hotel has a nice little gym and pool

late check out

like the front desk staff the room the fireplace the pool and gym the free parking the bed very comfortable great view

overall the facility was great with one exception the pool was cold.

the bar tender was great !

friendly staff & organized breakfast.

parking was good

the suit was very clean and spacious, the jacuzzi was amazing , breakfast was delicious as well.

renovations of rooms and the kitchen areas in the room

we also enjoyed the kitchen and option to cook and dishes included in the room

room, bed, shower, pool, bistro, laundry room

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

clean and gym

the gym was awesome?

location was great and staff was wonderful and they had laundry facilities

close to the reno-spark convention center with ample free parking and close to the rooms (at the casino you walk through godzillon places to get to your room

the only problem is that there is only one ev charger that can support two cars so we don't get the chance to use it for our tesla

liked the pool and the restaurant

on site laundry

one small gripe for pool was not functional during my 3-day stay.

dinner, and we did not make a reservation cause we just arrived and our group of 6 adults and 3 kids was very hungry and tired, the person at the reception of the restaurant was not welcoming at

restaurant was good but pricey and no kids menu

thing i barely had an issue with was i'd rather not have to pay to enjoy the pools but i was aware of the fee before we came so it was expected

the explanation offered by the security guard was that it might be some hotel staff doing laundry

the pool was also amazing

we only received 1 bar of soap to use for the sink and shower

property is near the freeway, rooms are clean, bathrooms were well equipped, the pool was sensational, the breakfast was a plus the server was fast at filling up the containers

the kids loved the indoor pool

great service , very clean and the breakfast it’s so good . gym and the pool are great

breakfast, bed, gym

room service was great

other staff were less helpful regarding our lack of in room wifi.

smell of smoke from the casino area was the only drawback and i'm not exactly sure how or why that was considering smoking

the pool area is clean and relaxing hubby worked out at the gym, while i watched tee

many options for dining, the room was nice, 2nd floor had a huge arcade, and the gym was decent

not enough parking

it was the experience, pool and atmosphere was so luxurious

the room size were perfect for family of 4 and kids enjoyed the pool.

i was happy to have free internet and parking although the internet in my room was poor and there was no valet service

photos running on screens throughout the casino floors, the rooms were like being a queen and the spa was incredible

the breakfast was well attended with workers

very comfortable bed. great buffet style breakfast.

the staff was amazing and great gym!!!

breakfast was excellent

to the airport beds were so comfortable they have a pretty well equipped gym my teenage boys loved free shuttle to airport very friendly staff maybe our best room on our 2

a laundry is available in the 6th floor

there were no amenities available, like the pool, jacuzzi, gym

the hotel has a bar and dining area. the rooms are very clean.

was told refrigeration in the kitchen was broken by connie the bar keep

i also appreciated the gym and pool area, the location and the room comfort

amenities and bar drinks and food

the breakfast, gym and bar were good too

and especially the friendly and helpful staff at reception and on the airport shuttle bus

front desk staff were super friendly and let me early check in at 10am

the gym was excellent as well

the pool was under construction, but that's okay!

friendly staff, close to airport and shuttles to reno

not get the shuttle to pick us up because front desk was so busy

garden pool area was so relaxing

bar, shuttle

the great pool!!

they gym was closed but i understand the reasoning

great swimming pool, very nice spot for breakfast in the bar

clean, big space, has swimming pool.

the themed floor, comfortable beds, room set up, and indoor pool and pool table.

we got a small room with one king size bed, and i had my two kids in me and my husband

fortunately a great bar tender named dan had a bar menu

pool closes to early

and the staff there were amazing from checking in to checking out and the restaurants and bar were very good

great bed, lovely staff. nice pool.

ith kids are not allowed in & which includes no gym for them) the elevators where by the slot machines and means kids had to walk

lost in the casino trying to find the right elevator to my section of the casino tower

so it virtually doubles the price of the room and i'm handicap so i can't use the pool or the gym or anything else that other hotels that are not so-called resorts don't charge for

we also tried to order room service and we couldn't get a hold of anybody so we got doordash instead

enjoyed my 3 day stay. secure location with pleanty of parking. clean casino and nice rooms.

super comfortable beds, decent pool/hot tub, nice breakfast, good location for airport and downtown

excellent staff and clean and comfortable. great shuttle service. breakfast was delicious!

the spa was either dirty or the cement needs to be updated

was extremely clean and breakfast was amazing

the warm pool

wifi needs to be set up daily, but works well omce it is authenticated.

of the facilities that we required were out of order including the laundry washers and dryers and the advertised steam room

basic wifi is free and pretty much unusable

the pet fee was $75

the 75$ pet fee for one night is ridiculous, but it's a one time fee, so if you're staying multiple nights

great location without all the bad things associated with casino hotels

i think the staff behind the food bar could have used help.

not a great area of town - have to walk about 5 minutes to a casino but scary at night

heated pool and hot tub were amazing

friendly staff, pool, nearby river, away from noise

i liked how the gym was on our floor. also the food there

it was the spa tub that made me excited

there was no indoor pool.

have many food options and the roxy bar is a great place for martinis, and the front desk agent, hotel employee was very kind and he

very clean, pool was great

the rum bar was not open on a tuesday

whole linked set up in the casino with the lobby and valet etc was amazing

of sheltered parking, great wifi, comfy bed, clean bathroom, spacious room, lots of tv channels, lots of food outlets within

pool was nice spot to relax

lots of families here . lots of kids .

there is nothing to use

most restuarants were closed on monday and tuesday. room service didn't clean rooms daily.

the wifi connection could've been easier to connect to

restaurants and bars kids games and shows

convenient airport shuttle, drivers were always really great and friendly

the free breakfast was good

we both loved the breakfast, so many hot dishes to choose from and all delicious

fitness area is way too small

the cleanliness of the entire property, the quiet rooms, great comfortable beds, easy access to pool and exercise room and the great variety for breakfast wow was a 10

gym/fitness was disappointing, pool was closed

your stay exceeds your expectations heated pools lots of free parking complimentary airport shuttle that runs 24hr

liked that that offer a free airport shuttle, secure elevator access, and pool bar

is located away from the cramped downtown area with large ground- level parking

facilities beautiful views clean and well appointed room lots to do within the resort for kids and adults extremely family friendly great gaming well managed coin operated laundry by the rv

we asked a staff member where the mini golf was located, and he provided directions to a location that was a pretty far walk from the

gym is not clean, no disinfectant wipes

hiding pet fees

very unsafe for kids and i didn't feel my car was safe

staff was very courteous the ac was great the pool, gym and room were very clean and it was right off the

liked kim, she had us park in the very front of the hotel with cameras facing the truck

traveling with kids can make things tricky, but we had 2 restaurants right there, with quick service and great

covid 19, bar and slots were closed. no chicken fried steak breakfast at katie's.

manager of the bar in the steakhouse is was very rude to me regarding the bar lady giving my service dog some

enjoyed our stay very much! the pool and hot tub were amazing! staff was great!

i took my kids no place for them to hang out except by the pool a game room would be nice

i wish the rooms were closer to the casino.

the pool/spas were so incredibly packed with tons of people, so my kids couldn't even fit in

i loved the pool and work out room

were comfortable everyone was very nice and wasn't a far walk to casino or pool

spacious, clean, pool and casino walking distance. food excellent and cheap.