lobby is warm and cozy, with a bar (wine, beer and coffee), tv and both indoor and outdoor fireplaces

the girl on reception and running the bar was very welcoming and knowledgeable about the local area, and was happy to chat with us about

laundry room was out of service

hotel was clean, modern, and had a cool restaurant / bar and cycle hire

dinner in the bar was great and good value. breakfast also good

location was excellent with an onsite bar and restaurant

convenient for the families with young kids since a kid friendly ski resort is just next by

quiet accommodation, like a small apartment/bedsit more than a hotel room, with a well-equipped kitchen , living area and large bathroom plus two double beds and a sofa bed

for a studio with kitchen it’s a tad expensive but if you have kids and need kitchen this is an option you can try

great for first time skier with young kids

a year round heated pool and jacuzzi and sauna, and their sled and ski hills are actually pretty big

a great location right on the shore of lake tahoe, a great breakfast every morning

lovely breakfast and particularly liked the smoked salmon

eggs and bacon for breakfast would improve experience but the continental breakfast was still great

breakfast was great, especially on the deck in quiet mornings.

bed was small for 2 adults and 2 kids

our room was renovated and really spacious with a little kitchen

there is a clean pool and hot tub, shared decks with grills and fire tables and the most beautiful view that you can

comfortable,great location, great heated pool, and great place to have a group barbecue great amenities right around

amenities and pool was a plus

liked the sun deck and we had a room with a micro kitchen

very friendly staff, particularly around the pool area.

fitness center was outstanding!

heated pool and free family games on the hotel grounds were an added plus

would be nice to have a snack menu available especially pool and firepit side

the dining options were amazing, as are the pool and spa

bit odd with check-in at the casino next door

a bit spendy with a smaller than expected casino.

casino employees they went out there way to make sure we were ok we both had a cane to walk with

check in was in the casino which was not attached to the rooms at the border house

fyi you have to check in at the casino next door at the players club desk and then drive over to the border house next door

the pool, the activities and kids activities were superb

tub, coffee shop, heated pool, luggage service, desk service, pub, bar in lobby, shuttle to palisades

n t that a law to have this plan

the senary is amazing. the staff at the spa were wonderful. love the spa.

clean, the parking was convenient and we were able to use the facilities like the parking garage, pool, hot tub and showers even after we checked out

si spacious room for everyone. very clean and you have everything you need in the kitchen

there was construction going on. i'm not sure i was told about it. no pool

full kitchen was nice too

there are five building and each of them have two jacuzzi (hot tubes) and well-equipped gym with free weights / treadmills / etc

a lovely restaurant inside with really good food, especially the pizza, and a great outside bar with 2 hot tubs and great cocktails

unfortunately due to covid, they were critically understaffed so the restaurant was closed, bar closed second night, and housekeeping was very lean

staff, gym, proximity to village, bed.

nice, small bar and outdoor hot tub

drinks from the bar were amazing too

smoke-scented lobby from casino.

my favorite place to visit; loved new eagles nest restaurant and bar on the private beach

the extra activities for the kids including the smores kit happy hour and the movie nights were added bonus

smoke from casino spread into the lobby

hyatt has all the amenities that adults and kids could ask for.

there were kids running the halls all night

clean, bed was very good, room clean and spacious. great breakfast

i would have liked a bar on the premises, but that's not a big deal

it included a small refrigerator, wet bar & microwave

store and gas station and downtown close by, full breakfast, little gym

the location is perfect to get to the golf course or a walk to the lake and downtown

only disappointment was that the fire pit by the pool was not working, and the spa was not working during our stay :0( this, however, did not detract from our overall

breakfast was excellent. great to be going back to buffet style despite pandemic.

on-site laundry and general store provided exceptional convenience

we enjoyed the large working hot tub and pool, especially after a long day of skiing

the woman who made breakfast was particularly friendly and helpful, genuinely seemed to enjoy her job

room we had was large enough to accommodate my two teenage kids, and my husband and i comfortably

i wouldn’t likely stay here with my kids since there aren’t very many kid-friendly activities on the grounds, but would definitely

if you have kids, consider picking up something

i would love for there to be a fitness center added to the hotel amenities

as we were there five nights, we went to the lobby for new coffee packets and the fitness center for clean towels before learning late in stay that service is provided as requested

cleanliness. space, breakfast

swimming pool was closed, only the jacuzzi was working

poor pool facility

the american full breakfast was a treat

sandwiches, waffle maker, bagels, eggs, yogurt, granola, fruit, oj, coffee), hotel was clean, has gym, pool and hot tub

ly open 2

great location, pool facilities, lounge.

restrictions on the hot tub

they also didn t tell us how the pool/lounge works

kitchenette

clean, friendly staff, good breakfast, rooms good size with all the comforts you expect

the staff is friendly, the pool is awesome and the breakfast is delicious!

hotel was clean had a gym and swimming pool

provided ev charging.

couldn't use gym but this was due to covid-19

check-in very clean rooms, delicious and variable options of breakfast

great breakfast and staff was always friendly and helpful.

pool is like a fish bowl-people can look in as they walk to

breakfast very good location fantasic we always look for less expensive hotels

well designed rooms with great desk area, etc, big comfy bed, good gym, pretty good breakfast, great staff

was close to 0 degrees celsius, my eldest child was able to enjoy swimming in the heated swimming pool

the bistro was very good and reasonably priced, the spa is first class, and the lobby bar was fun and entertaining

was a one-hour waiting time when we used room service and ordered food on a sunday night

beautiful pool and gym is great

also appreciated that this is a gated facility and minutes away from south shore casinos

the shuttle was available as needed and so convenient

the staff, location, fireplace, spa tub, heated bathroom floors and toilet seat

the location. it was very warm and inviting.onsite spa and restaurant.

coffee bar, cocoa bar and s more station great additions

the spa bathroom was just what we needed after a long day in the cold

location of the handicapped parking spot

microwave in the room and the one in the community kitchen wasn't working

laundry

the bbq grill and the laundry area were a wonderful touch to have on property

location was great easy walking distance from golf courses for celebrity tournament

wish the pool stayed open later but overall a great hotel

the gym smelled like must so too unpleasant to get a workout in

please please please bring out more options for in-facility dining as well as for room service.

gym needs replacement but the oyster bar had fabulous food

i came on a sunday and received an early check in

is a great location for visiting casinos, gondola, edgewood golf course and everything at

great price. super short walk to the back entrance of harvey’s casino.

property is conveniently located near the state line and walking distance to a couple casinos and food establishments

location is perfect for beach access, shopping, and casinos

like i don't have to drive in and i can walk to the casinos and play with my kids and thotel was a really nice nice and

my kids really enjoyed the complimentary s'mores and overall, it was just a fun cozy lil place to hang

had a swimming pool, boules court, outside fire pits and seating, small kitchen are attached to lobby

the lobby is also a double bar— coffee and alcohol, there is a kitchen area off the lobby that serves an excellent breakfast, and there are fire pits right

my kids love it

the access to the kitchen area was fabulous, we loved s’mores time & the cafe/bar was lovely

i really enjoyed the continental breakfast that they served in the bar area

comfy beds, fire pits on their outdoor patio( smores makings available at desk), nicely appointed bar in the lobby, friendly staff, proximity to heavenly

the on-site coffee shop and kitchen had a great selection of drinks and the crepes were great

it’s also right next to a brewery and the casinos, restaurants and shops are within a 10 minute walk

bigger pool

it's quiet and laid back unlike some of the other casinos

wifi and the large room were great. parking is very good, a lof of spaces.

ordered room service for breakfast

room service guy was really nice and excellent food

very clean, good customer service, great location, good room service!

restaurants and amusement center for kids are very convinient

game area for kids

then brand new rooms - great service - slots - gambling - sports book - free drinks while in the casino - and quick access to harrahs across the street without going outside - great times for all

limited room service. no housekeeping

lots of construction and no room service.

pet fee is reasonable

00 pet fee that isn’t on the search results page

great location, close to beach and casinos with an outstanding breakfast!

the restaurant breakfast was awesome and loved that they have kids options

decore and comfortable, filtered fresh water out of tap, pleasant grounds with area for games and pool, restaurant onsite, very friendly and helpful staff

complimentary bar drinks, freeplay at the casino, free breakfast at black bear diner

great entertainment in casino

casino that is attached to the hotel sucks but that could be because it is a small casino

the has the casino on the lobby in which we didn't visit

was fantastic, caroline at the bar in the locals in the bar

location, cost, breakfast and staff

the room was spacious separate bed room family room kitchen as excellent full size refrigerator

set up nicely with kitchenette and room for at least 4 people, but comfy for a getaway weekend with a loved one

were fantastic, incredibly helpful when i needed change for the laundry machines

large rooms with a nice little kitchenette

more quiet than the casino from the night before and i could walk there or any where i wanted in just a few minutes

room service

there isn't anything we didn't like...except we didn't have any luck in the casino. :

the pool and it s area could be warmer

room service breakfast of fruit, muffins & coffee delivered to the room every morning

nice to have laundry and reserved parking, 5 minutes on foot to reach a bewutiful brewery with live music if you

they also have a laundry room there, the washer and dryer worked good

big pines mountain is in a perfect location beautiful rooms a/c fridge and microwave heated pool walking distance to hotels and shopping 2mins to lake for swimming just all around hotel is in

i also didn’t like the fact that some of the guests took over the pool and were playing rough games throwing balls all over the place, so we had to leave the pool

need to change /update laundry towels could use a sofa/bed broken screen in the bathroom when guest above moved

was pleased from the moment i stepped off of my shuttle bus from reno

staff were not empathetic or caring about when i asked for assistance to get change for laundry machines

were told the shuttle would be available until 11:00 and to just call, but it stopped at 10:00

free shuttle for dinners out was lovely

pool/gym great

i was expecting a bigger pool :/ but i enjoy the pool anyways

the pool

than i tried to go to the pool again had to get a new card

my granddaughter liked the pool

i wish the hot tub had been operational, and that the pool were a little larger.

awesome heated outdoor swimming pool with jacuzzi

the full kitchen in the studio room. and valet boys. :)

my room overlooked the swimming pool in the hot tubs

games for the kids at the pool and parents can order drinks and food

very nice to have the kitchen amenities

it was clean. location was great. pool and spa were very nice. overall very happy with our stay.

location, spacious bathroom, breakfast

the back part of the hotel where the spa is located.

truly the best, clean, well decorated and fully modern room, excellent location, very complete breakfast with a wide variety of options, great value for money, highly recommended

the location- the bbq- the great staff and bar manager!

no kitchen option

laundry and hot tub/ pool were a

comfortable bed and clean kitchen

there is a gym, play area

was a big group of people at the pool, adults and kids (guess all were hotel guests)

large room, a little dated, but clean, and the in-room spa was excellent, as was the comfort of the king-sized bed

the location and the spa tub! staff were also very friendly and accommodating

hotel is close to the lake and casinos. best hot tub in town!

hotel is located close enough to the casinos and all of the fun south lake tahoe has to offer

one mile to heavenly ski resort and downtown casino area