room was spacious and very clean. facilities were great. wifi was superb.

staff friendly and helpful and room service was excellent

arrived earlier than check in and could store our bags whilst we went to explore and get some breakfast

centrally located. friendly staff. great breakfast bar. it had everything.

nice to be able to get a triple room for our kids

design for the kitchenette and resources (gym, laundry, bar/restaurant)

room lovely and clean, everything you need on hand, well equipped kitchen, iron and ironing board and a powerful hairdryer too

apart from that everything was perfect and we love the early check in and late check out available

loved everything about this hotel. great room for 3 guests. staff so lovely. bar was excellent!

you couldn’t really enjoy the late check out when a hoover was being pushed against the skirting boards outside the door

comfortable beds, fantastic location, fabulous staff in the cocktail bar and very accommodating

no rooftop pool

exceeded this by also bringing a small birthday cake with a candle, in at the end of our lovely breakfast

gym was well-equipped with variety of weight and fitness machines

spa closed because of covid

room service replaced towels but didn't clear out the old ones and the bin liner in the toilet was

modern interior, great facilities, friendly staff accommodated early check in no problem, spacious room and nice bathroom

room we stayed in could hear laundry trolleys at night

she is such an amazing staff member, lots of help & recommendations for myself & the kids

no room service at breakfast if you didn t feel like leaving the room

also the fitness ctr was very small

all staff was very helpful especially orie in the bar he was very kind

breakfast and lovely staff

fitness centre is tiny and not very well equipped parking is expensive at 20 per night

delicious room service breakfast

restaurant was lovely, room service was quick, and the room/bathroom were very clean and had all the amenities i needed

6 room service charge

great staff, nice hotel, decent bar and high quality rooms.

were really friendly and accomadating there was an issue with our room service order which they

gym fairly basic

restaurant food and service were fabulous and the roof top bar is a gorgeous place to relax and unwind

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

facilitated early check in for us heading to a wedding

saturday night wouldn’t be ideal for those with young kids

room was ready for early check in. very clean and comfortable room. although

ly one person could comfortably train in there at a

the gym.

a bit on the expensive side, but otherwise all good - had not realised a gym was available, as i would have taken advantage of this - i guess i can do next time

the room was spacious and comfortable, as well as being quiet and with good wifi

room service is quick and value for money too

we had been looking forward to a ly in as we had no kids with us on our trip

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed everything

great location, great hotel great breakfast able to get soda bread and potato bread

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of belfast

breakfast being charged through booking

the gym is not big but well-maintained and open most of the day

the bar staff went above and beyond for us

got an early check in as the room was available! great service.

also there being no gym/pool on site is a bit of a nuisance

booked it for the wrong night asked to correct this and had to pay an additional £30 for early check in rather than just miving it forward £110 for one nights use not happy and wont use

it'd be great to have some fitness space / gym?

as much as the room service breakfast was very tasty, the menu could have more options.

beautiful place, friendly staff, beautify food even on room service.

n't remember name) was wonderful in giving me a voucher for her gym for one day of my stay

wifi is a bit erratic

observatory bar is amazing

long and short of it is if u have kids or just want sleep don t stay here

even if you pay for early check in, you won't be in your room untill atleast 13

observatory bar on 23rd floor will immediately get you into holiday mode

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn't get the lights to work in the room or bathroom

location, breakfast, gym, check-in was superquick.

allowed early check in free of charge

got into our room early and late check out , also got option to have interconnecting rooms on

breakfast reception and bar staff super excellent location brilliant stay

the receptionist had given us early check in , was very helpful and a credit to the hotel

she also help to activate the gym card so we can use the

price would have liked it a little lower , tickets for the kids helped!!

laundry services way overpriced

excellent reception & bar staff extremely friendly

wifi wasn't great.

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

the games downstairs were a bonus with the kids

breakfast could be improved.

the leisure areas great for families with kids but also had areas to chill out

staff, added extras such as check in early for members, drink from the bar, games in the bar area are a fab edition to keep families busy whilst relaxing with a drink at

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay another night

room service. issue with what i ordered but was offered something else.

buffet at breakfast could have been warmer

gym should be accessible 24/7 or at least from 5 am onwards for early birds like me who need to

, the kids loved the pool and the whole stay was so enjoyable

early check in, amazing staff. great hotel!

the hotel is amazing,evening dining in the restaurant was top class and breakfast was very generous and delicious

everything was just great, except for the wifi, very poor.

sorry to say the food in the restaurant was not very good but the staff are lovely we had a late check out and the asian housekeeper woke us up knocking on the door even though we put a

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

only fail: breakfast was 20 a head! really? ridiculous

they had a ghost hunt for the kids which was brilliant

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

the drawing office 2 bar and restaurant

they had a ghost hunt for the kids which was brilliant

local kids running wild outside the hotel making a lot of noise late into the

breakfast was the best breakfast me and my husband has ever had

people

nice big room early check in very friendly staff

didnt like the wifi , was very slow and i wanted to work on some online system

assisted us with sending off a bag of laundry to be done with no issues

on site, good breakfast, comfy bed and strong wifi

late check out until 1.30pm only cost 10 extra

had asked for early check in which was arranged and made my trip easier since we had been travelling since 4am

late check out and 24/7 reception

the bar and dining area is gorgeous and the function are is lovely

only issue..no corona in the bar ud83dude01

the bar and restaurant are well presented by both look and staff

the bar area was stunning

loved the bar & bar food was really good too

the hotel was very clean, staff were very helpful and breakfast was delicious

minute walk into town the early check in at 8

early check in and late check out available depends on

clean, tidy excellent breakfast ,adequate gym and excellent staff.

very comfortable beds. late check out. tea/coffee facilities in room.

the parking was absolutely full, it was saturday 9pm

the bar is brilliant on an evening, food very good aswell

staff, bed, restaurant and bar down in the hotel

wifi could be a bit better on top floors buffing and going one bar two bar poor

clean, had free parking, the restaurant was good, staff was so friendly

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

no breakfast were going to charge £25 for early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

staff were amazing especially davey who worked at the bar and then again at breakfast

very comfortable beds and lovely bar . lunch was very good.

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips every few minutes for the hour or so that i was in the room on saturday afternoon

really enjoyed the breakfast and the opportunity to order from a menu as well as use the buffet.

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after a long wet drive

the hotel bar serves amazing cocktails

maybe the wifi connection

the breakfast was very good, excellent sefvice good choice, great coffee

ere our room was)

great location just a few minutes outside the city centre with parking on site

the night porter was helpful and informative with directions to my room, the bar area and where breakfast would be served in the morning

we were staying with kids and had 2 sleepless nights

there was free parking

breakfast the next day was beautiful the staff were the our making of this trip as every person we

the free car parking is also a bonus

the room was enough for the whole family and the sofa bed for kids was a decent size

the wifi is not great. the signal is poor.

as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out at 2pm which was very much appreciated

location with easy drive in to belfast attractions and free parking

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

wifi poor if at all

nothing really. maybe a fried egg with breakfast not keen on scrambled.

great breakfast

the best breakfast choice in any hotel i have stayed in

good location, the restaurant was busy and the bar too, very clean and great parking facilities

that i couldn t stay another night but had to get home for my kids ud83dude1cud83dude1c

early check in and the accomodation of being able to have a bath was so helpful after a five hour

noise from room next door, kids and adults

location was great, on-site parking was available and convenient, the staff were friendly and helpful, our room was spacious

rooms were comfortable and clean and there was a bar and great choice of food available

great bar downstairs with live music

wifi was slow

free parking and wifi were also so handy

or don t put us directly above it, and out of courtesy warn people terrible wifi

staff went over and beyond, the room and estate in general was exceptionally clean and the spa was one of the most relaxing that i have been to

fabulous gym and spa

plenty of parking spaces even though it was busy followed by luxury and relaxation in every way

love the gym spa and pool

so helpful the gem off the north down.one brill hotel & spa my son absolutely loved this.

lovely bar great atmosphere fab meal in bistro

large, clean swimming pool and well equipped gym

parking room venue for event

double in it, couples dont want single beds in as an extra reminds you that you have left the kids at home

the restaurant food was excellent and the spa was very

the bar was open all night so we were able to get some refreshments after the concert

party also in the hotel, lots of kids very noisey

breakfast the next morning was beautiful and the check out time was perfect for us

hotel, well appointed rooms, bar very comfortable, lovely meal

friendy hotel, breakfast delicious room nicely decorated

fab location and parking underneath. very clean and bar downstairs lovely

a bit noisy for upstairs rooms but its all finished by 11:30 pm gym could do with a water font

the restaurant and bar with life music was also great and made our night there super entertaining

room was ok but nothing in there regarding how to order room service, how to dial for reception etc

bed was so comfortable and the bar and music was great

wifi connection was very bad

breakfast was ok nothing special but the pub and pub meal were great

i liked the old bar and the building itself, very historical.

bed was super comfy, fantastic breakfast options and cracking ulster fry

the staff, the breakfast and the area was really good

lots of parking

very minor, but having the glass bottles of water chilled at breakfast and in the room

the wifi cut out quite often but was

great choice at breakfast

breakfast was beautiful. lovely external wedding building. accommodated with early check in.

lovely room, great little spa area, delicious food and awesome staff

room service would make the stay perfect.

lack of professionalism from the blonde lady during breakfast

very accommodating as we needed early check in which they sorted for

location , character, staff , room , parking .

the breakfast was okay but thought it might have been better!

breakfast was lovely, fresh produce, good selection of fruit, toast, cereals and yogurts

limited parking.

room service, spotless room and great food in the restaurant

check if there is a wedding on before booking - kids running up and down corridors screaming and shouting

friendly staff, food was very quick to come esp through room service, cocktails very professional, staff more than willing to come to our needs, a lot of

staff friendly, rooms very clean. spa access. lunch & breakfast both lovely. we will be back.

not enough time to sample the spa & pool, will try for longer next time!

the wifi was poor in the room we stayed in and the hairdryer cable was too short to use in front of the

there was no atmosphere and it seemed short staffed plastic flowers instead of fresh, room service trays outside rooms for a whole day which seems unhygienic

location very nice accommodation with attach trendy bar , breakfast was excellent and large free car park across from accommodation , staff was more

great location, great bar and cosy clean room

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my wife could get a shower after a freezing charity swim

bar staff member was a bit rude so left bar and went bar just down the street which did great

i enjoyed the fact that guest could bring their dogs to the bar and stay in rooms.

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

wifi a bit slow but was ok

couldn't get wifi in my room but got it in the breakfast room

wifi wasn't great in my room, but was better when i went outside

great breakfast

great value for money, safe parking, comfortable room, good food and a quiet bar all boxes ticked

priced stains on carpet in bedroom wifi poor for tv light not working near tv light fittings loose on bedside light breakfast staff

we arrived at 4am with two kids following flight delay

staff are so friendly and helpful. breakfast was amazing

we needed was available there onsite - meals, drinks, parking, wifi

room service breakfast was cold no butter/jam with toast

breakfast was poor

comfortable hotel, friendly staff, free wifi.

room service for breakfast & the plates where dirty which made me not want to eat the cooked

tv has netflix (you need your own account) so great if you have kids with you

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd had a long day and not got in til late

plenty of parking onsite

breakfast was great and the young girl serving us was very helpful. the grounds where great.

staff on reception and in the bar were polite, friendly and helpful

hotel is absolutely great, the rooms are so comfortable and spacious, the bar is laid back, just

being seated clost to the bar for dinner.

on site bar and restaurant, food was excellent value, good portion sizes and delicious

have breakfast, dinner was very good but being seated near the bar was noisy

the restaurant food was excellent for dinner and good bar facilities

breakfast was a large array of traditional breakfast fare (and more--lots of fruit) in a buffet

breakfast, as in all hastings hotels, was outstanding

breakfast was nice but in my opinion was very expensive, for the price i expected something

staff made our stay, we went for a couple of days break and to watch the cheltenham races, the bar staff were brilliant both days (even remembered on the 2nd day and offered to put the tv on

food was great in the restaurant and breakfast was very

great breakfast very plentiful

the parking was convenient

the food in the bar area/restaurant is lovely and

the bar was well stocked

the bar restaurant was really cosy and was busy, the food was proper pub grub and we loved it, the

friendliness of staff, location, breakfast.

arrived in for dinner at about 7:45 on the 2nd night and the kitchen had already closed which was a bit disappointing

lovely welcome later that night in the bar gorgeous berkfast

breakfast was superb with lots of options

had a different breakfast each morning and all were delicious

nice location good save parking, our stay was very short had no evening meal or breakfast

very pleasant, comfortable stay. half board package was good value. easy parking.

no cocktails - because there was no cocktail bar person

don't like the change in decor of the bar

had our evening meal in the bar area and it was simply delicious, would definitely return to this hotel

on saturday night there was a live singer on in the bar area which was brilliant

bar closed at 10pm

we love the bar area

really enjoyed our stay here, no need to leave the hotel as there’s a restaurant and bar with live entertainment

and the music in the bar was great

shower was lovely and warm, breakfast was gorgeous with a nice variety of options to chose from, bar lounge area was very cosy

the breakfast was 5* and they accommodated an early check in

plenty of parking great food and very comfortable beds

would be nice if the bar stayed open later

parking on site, lovely sized room, bed was very comfortable, shower was lovely and warm, breakfast

beautiful property and the included breakfast was great. really enjoyed our stay

the dinners from the bar area were delicious & so nicely presented, not the typical bar food

meal at the carvery and breakfast was very nice as well

lovely bar area so relaxing

maybe a later residents bar or room service.

we had a lovely stay, everything was perfect. really comfortable bed, lovely breakfast.

hotel bar served nice food and had a good atmosphere

irish breakfast was superb

brilliant breakfast. brilliant location

bar was warm and friendly

price for food and drink was very expensive in gillies bar was 14 for burger which came with no chips they were extra 5 and bottle of water for the

the way some people set their stuff in the heated beds etc and them spent a lot of time on the pool

breakfast is good and there is plenty of variety to choose from

the spa , pool etc all outstanding

good walk to breakfast in rain ud83cudf27

the little bar at the end of the street was great craic and the harbour views are stunning

beautiful hotel with great food and bar with live entertainment ud83dudc4c

the lovely friendly feel about the place; the staff; the superb irish breakfast ....

good parking across from the premises, it's not secure parking but our car was fine

the property was lovely. easy check in, lovely bar and restaurant and super friendly staff.