breakfast was superb - staff all very friendly felt very welcome and really enjoyed my stay - would

though i arrived late, he managed to get someone to stay on in the kitchen so i could eat

arrived in for dinner at about 7:45 on the 2nd night and the kitchen had already closed which was a bit disappointing

were incredibly friendly, had a great bar there as well

kids absolutely loved staying there

hotel bar served nice food and had a good atmosphere

now, guests are made to have dinner in the bar or in a little adjacent room called 'the bistro' -really not a bistro, more a throughway

brilliant breakfast. brilliant location

also waitress and bar staff were professional and quick

breakfast was really great and really nice

loads of parking, honesty bar was a lovely touch although did use

breakfast was top notch

breakfast was superb

wifi wasn't great in my room, but was better when i went outside

peaceful place with parking and only a 10 minute drive to comber

plenty of parking and location

free parking and wifi were also so handy

lovely hotel we had a lovely meal and a nice drink the bar later great music will be back

easy to find with lots of off road parking

they didn t offer free room service and i had to pay for ice to be brought up to my room.

pool and spa area is lovely and clean

there is also loads of on site parking too

t much) was really rude and did make us feel a little uncomfortable whilst eating are breakfast

pool is heated so it was really nice they have floats, pool noodles and beach balls for the kids to use

the restaurant did not state anywhere online that the kids menu was a buffet, my daughter did not like any of the food options

pool and spa facilities excellent and well maintained

ringing of phone in dining room ,people ordering room service

probably a bit more privacy between gym reception and spa treatment rooms

the room service was great

please loved it food delicious and kids loved the pool definitely be back soon

friendly bar staff

limited parking.

was really nice, welcoming and attentive staff and the small seated area beside the bar was incredibly comfortable and

service at breakfast was at best a 1 star

quiet room and hotel was in convenient location with free parking

very spacious and comfortable and quiet but wifi was a bit below par because of where i was

wifi didnt work at all in our room, it was losing signal all the time

excellent up to date facilities. helpful staff. excellent breakfast

ample parking, great restaurant

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

noise from room next door, kids and adults

charge

the beer garden is beautiful and relaxing and there's shops just next to hotel and chipper for kids that don't eat out

to get very nice room with en-suite, wifi, tv and breakfast for this price is fantastic.

looking forward to our return visit next week ud83dude00 dinner was excellent a d girl in the bar was lovely,even went out of her way and reserved us a table for the band coming on as it was

there is no tv in the room which i personally like, especially considering the wifi was excellent everywhere, including in the attic

really cozy bar at the front

the breakfast was awesome, fresh fruit and yogurt, with some cheeses, charcuterie, as well as a menu

ere our room was)

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after a long wet drive

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

lost part of my laundry through their

nothing lovely dinner, & breakfast piping hot and more than enough will def stay there again free parking and hotel easy to get

just a minor thing it was very busy with functions so parking was a little challenging

poor room service

we needed another night, kids did not want to go home and the lady

room had free upgrade to suite which was appreciated- great breakfast- food in bar was excellent too

breakfast was freshly cooked and dinner in the bar was lovely

great to stay in the apartments. good space and perfect for our 3 kids. all kids under 6

room service left room clean and restocked items

would be really handy for families with young kids or longer term stays that could make use of the kitchen and washing facilities included

very comfortable beds and lovely bar . lunch was very good.

breakfast was

we had evening drinks at the bar that were good

different restaurants with a variety of cuisine, 15-20 minutes walk to the city center, a small gym with everything you

wife and i and two kids stayed last night

also having a gym for my husband was

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

no breakfast were going to charge £25 for early check in

if you are lucky you get a slot at the parking which is limited within the premise

assisted us with sending off a bag of laundry to be done with no issues

appreciated reasonable laundry service

they have laundry service

late check out until 1.30pm only cost 10 extra

the bar and restaurant is lovely! the shower is also fantastic!!

the bar and dining area is gorgeous and the function are is lovely

helped with holding our luggage, early check in, having to change rooms

loved the bar & bar food was really good too

the bar and restaurant are well presented by both look and staff

also if looking for nightlife while there, drinks in the bar are a great price and bar staff very friendly, with other bars and clubs within walking

the staff members went over and beyond to help me with my kids while i was having my meal

professional, we'll run hotel with a good restaurant and room service.

very comfortable and clean room. good room service. staff friendly and helpful throughout.

early check in booked. room mit ready.

room service. issue with what i ordered but was offered something else.

breakfast was buffet style and went up for seconds

all over the carpet stains all over it also and bathroom hadn t be clean, the next day we got a late check out being 30 on top of the 162 we spent i paid that on check in 192 in total, we

no room service for breakfasts

rooms ok for 2 adults and 2 kids

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

ly for 1 hour)

room service menu is very small is the only thing i could fault

and the room was brilliant, it had a great view of the city, the room was spotless and the room service food was

to feel very welcome breakfast was lovely felt very relaxed at it the staff were helpful and friendly

the games downstairs were a bonus with the kids

comfortable, gorgeous plush decor bar had a really nice vibe, really appreciated the 24hour snack and drinks fridge super fast check

breakfast could be improved.

breakfast included in the rate was a major decision point for me trying this new hotel

the leisure areas great for families with kids but also had areas to chill out

the kids loved the complimentary treats from the onsite starbucks

gym could be bigger ud83dudcaa

when i asked if we could possibly have a late check out as we had a late flight home, the reception could not have been more helpful &

they have this vik (very important kid) voucher which my kids really enjoyed and looking forward to it

you can get room service, the pizzas are delicious

gym -small but enough heplful staff good location close downtown confortable quie room in room safe

00pm we still did have our room due to issues with laundry

it was disappointing not being able to have late check out on one of the rooms by just an hour

we’re very friendly and when we arrived we were told to sign up to hilton honours tk gwt a late check out which was great, all our needs were met and questions answered

i also loved the gym facilities

observatory bar is amazing

group from john dodd on the door to stephen welsh on reception the waiting staff x the cook on breakfast, made our stay fantastic last but not least it was my wife birthday x on arrival in our

even if you pay for early check in, you won't be in your room untill atleast 13

great breakfast

some laundry came back damp

wifi is a bit erratic

beautiful place, friendly staff, beautify food even on room service.

gym facilities at all breakfast rather limited

i was being picky the breakfast could have offered more continental/pastry options

it'd be great to have some fitness space / gym?

booked it for the wrong night asked to correct this and had to pay an additional £30 for early check in rather than just miving it forward £110 for one nights use not happy and wont use

gym facilities are poor no sauna or swimming pool

late check out was great so flexible to suit you ud83dude42

great service allowed early check in

the gym is not big but well-maintained and open most of the day

breakfast was amazing and the staff were the most friendly welcoming people ❤️ we got a

the room was modern, the bed was very comfortable and dinner and breakfast was excellent

evening meal and breakfast great and again staff very nice

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of

beautiful hotel with a lovely upstairs bar and excellent service. ud83dude00

fitness suite was tiny and not much use - more room in the bedroom to work out

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

room was very comfortable and room service very good

also the fitness ctr was very small

our room service cleaning ladies all staff went the extra

excellent view and good room service

was honestly nothing i disliked, at worst i d say a room service menu in room would have been all

i stayed there with my two kids

no room service for the evening time to get the kids some supper. staff not very helpful.

service was great

great choice of bars with a stunning rooftop bar and garden area

minus the kids

the rooftop bar, restaurant and outside bar are great

saturday night wouldn’t be ideal for those with young kids

gorgeous bar and outside area

in bar & restaurant were great

as having a gym, when in fact it s the tiniest room

it would be nice if there were bathrobes. the room service was overly priced for what you got.

we ordered room service and the food was phenomenal, some of the best hotel food i ve ever had

we loved it and will be back with the kids and friends

room was well-equipped, peaceful, really comfy bed, spotlessly clean and breakfast was delicious and great value for money

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w yoga mats/etc on-site

we have requested for early check in and late check out and they could accomodate us

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which is fair enough

apart from that everything was perfect and we love the early check in and late check out available

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the great room beautiful decor & surroundings throughout the hotel food was

spa was the best my wife had ever been too

we loved the jazz bar and cocktails

wish we has brought swimsuits to try out the plunge pool on the roof

we had dinner and breakfast in the great room and both were so delicious

it had a gym the showers were nice rooms all had ac

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

gym fairly basic

gym was small and not that well equipped

location and staff - gym looked great as well great views on top floor

main foyer were very dirty when we arrived, however there seemed to be a party/event with lots of kids running about

we stayed 2nights as a rare break from our kids and to start christmas shopping

spacious room with comfy bed and free wifi

bar closed at 10.30 which was disappointing. such a lovley bar area going to waste

pleasant stay, i had to check in earlier with also late check out

they had a ghost hunt for the kids which was brilliant

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

we got amazing room service for dinner and a lovely breakfast the next morning

was not the right hotel for us and my kids

was not the right hotel for us and my kids

poor, but workable (just) wifi (-)wifi wasn't working. (+)lovely full irish breakfast , really quiet room , free wifi, free parking (-)poor wifi - mostly i couldn t connect and when i did it dropped out after a couple of minutes (+)good wifi. free parking. easy strolling distance to the beach.

v good choice for breakfast. bedroom very comfortable, lovely bed.

breakfast was first class they had a great variety to chose from .

the parking was absolutely full, it was saturday 9pm

something organic on the room service menu would have been nice.

great gluten free options, beds very comfortable, superb complimentary coffee room service on arrival

fabulous bar with really good

was big and comfortable, free bottled water and crisps in the room, a free drinks voucher for the bar on arrival, we had a meal in the bar and it was delicious, the breakfast was excellent and the

great breakfast. there is everything to choose from

of the staff were super friendly and helpful, loads of free parking and the breakfast options were

no residents bar or entertainment

50 for room service

you need a serious upgrade in wifi, i have real trouble connecting when i stay.

very nice bar on the ground floor

food was amazing, the room was smart, clean and cozy, there was a beautiful view of omeath, the bar was lovely and had a live band playing, our stay was perfect

great food in restaurant and great atmosphere in the bar after

very clean room, lovely bed, nice bathroom, excellent location, quiet, nice bar area

friendly and helpful to the lady that checked us in to the lady that served us breakfast and the bar staff was very friendly and helpful plus the food was deliciousud83dude0awe will be back

great breakfast, room service first class. clean rooms

wifi didn t connect said i needed to be closer iron was broken

the wifi connection was not strong enough all around the room. also the kettle was old.

was lots of kids at the pool which is fine but should not be in the jacuzzi

the freedom and flexibility of the spa and pool facilities

i was travelling with my 3 kids and the staff could not have been more helpful and accommodating

we had stopped in dublin so we were fine but she then asked the kids if they wanted some cereal before bed and took my youngest off to go get some and bring it

my only minor complaint is that the wifi is poor.

breakfast was lovely and included in the room

was quiet enough brilliant out of town location kids could sit with us outside and not worrying about to much noise and madness really can't wait

i see some other reviewers complained about the size of the spa pool area - yes it is small but it think we chose a good quite day to attend as it was only us and

beautiful spa and gardens

but it also meant you got the spa

breakfast was superb as where the rooms. bit on the expensive side but truly lovely hotel.

chemicals in the hydro pools were quite strong and certainly on one day uncomfortable to the eyes in the lap pool

and we also really appreciated the laundry access

good location nice views bar was great

kitchen had everything we needed for evening meal and fry in morning

special “welcome treats” in the kitchen, … homemade bread, fresh farm eggs and milk

everything was a lovely staycation for me and my partner i will return again with my kids