gym was a bonus too

had to wait a while at the bar to get a drink.

their kitchen is amazing, i like late bar too.

the restaurant and bar with life music was also great and made our night there super entertaining

the restaurant and especially the bar had great atomsphere, and the location in lisburn was good

kids in the bar area of an evening during meal time

the breakfast is delicious and lots of choice

was tasty location was very good plenty of free parking staff ware so helpful manager on front desk desk is w was so nice friendly funny helpful

the service, the room, the cleanliness, the parking and the overall atmosphere was excellent

full breakfast fantastic and meal on saturday evening great value and excellent

clean spacious and ideally located with private parking

hotel was fantastic, large spacious rooms, bar and breakfast room

breakfast was delicious and freshly good bedroom and bathroom was so clean and warm and loved the

wifi was poor but i did not pay for it. if i were staying longer i would have paid.

wifi was virtually non existent, which doesn t help much when you are trying to book ahead for

breakfast the next morning was beautiful and the check out time was perfect for us

hotel, well appointed rooms, bar very comfortable, lovely meal

friendy hotel, breakfast delicious room nicely decorated

was very close to reception and kids were running outside the room and shouting didn’t get to sleep till late room was basic

guests running up and down the halls with small kids screaming at 1am

also had a fast and overnight ev charger

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

the swimming pool was quite cold and tge changing room was freezing.

good size of pool and kids could use it at anytime so this was a great

the kids did not want to go home, we would definitely stay here again

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

no breakfast were going to charge £25 for early check in

outstanding room service

w to use the shower, heater in the kitchen, laundry machine )and surrounding amenities

day before cereal for kids to be brought to room at 7

bags of laundry on landing

location , privacy and setting ideal for travelling with kids as it allowed us great freedom to come and go as we pleased and the apartment was fantastic no

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

parking available and very handy for the town

the owner offered to do laundry for us as well

ere our room was)

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after a long wet drive

location reception staff very friendly got a late check out free rooms very spacious and

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

late check out cheap parking

or don t put us directly above it, and out of courtesy warn people terrible wifi

0) is too far away from the wifi router to work

was fantastic ate there for the two nights of our stay and couldn’t fault anything kids loved it too staff were so warm and friendly couldn’t do enough for

was fantastic ate there for the two nights of our stay and couldn t fault anything kids loved it too staff were so warm and friendly couldn t do enough for

room service meal was swimming in grease.. lasagne

the bar and dining area is gorgeous and the function are is lovely

the bar and restaurant are well presented by both look and staff

we were given early check in

also the bar and the restaurant are just so beautiful and great food/drinks

loved the bar & bar food was really good too

car park was full the second night son had to park about 10 minutes walk away. wifi was patchy.

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

appreciated reasonable laundry service

on site, good breakfast, comfy bed and strong wifi

late check out and 24/7 reception

asked about the vegan option for dinner from the bar menu, but the member of staff said the buffalo bites weren't vegan (despite being advertised as

also having a gym for my husband was

we also made use of the gym

wife and i and two kids stayed last night

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

also kids eat free with an adults

lovely bottle of real milk came in breakfast tray from room service so had lovely mugs of tea before heading out

comfortable, excellent location close to city centre, helpful staff and great breakfast

we were offered late check out

the mini-gym on the ground floor was a bonus

good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

breakfast reception and bar staff super excellent location brilliant stay

good location, very friendly helpful staff, nicely decorated, warm comfortable bar area

great hotel however their bar food menu requires attention.

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

in piano bar having drinks in the afternoon, husband had car keys on table and he was very politely asked if

laundry is sent out and returned that evening

bar did not have music on wednesday night and the food was not available at 10pm but it said on the

we had been looking forward to a ly in as we had no kids with us on our trip

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of belfast

central, complimentary welcome drink, friendly staff and nice vibe in the bar area.

delicious breakfast

the games downstairs were a bonus with the kids

the breakfast was great value for money and the welcome cocktail was a great touch

staff, room , food, location, bar in other words everything amazing !!!

breakfast was buffet style and went up for seconds

the facilities are fantastic with access to gym and swimming pool

breakfast excellent and bar/food service excellent

the swimming pool and the gym and the cleanness

the showers were cold and we were not allowed a late check out

are amazing, best wifi i had in any hotel, comfortable & clean room with a spacious bathroom and a walk-in shower,

didn't see that there is a fitness room on the website

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

delicious room service breakfast

size of the fitness centre wasn't ideal, and probably the bar in the ground floor doesn't take advantage of the

the wifi frequently logged you off

and very helpful staff from reception staff to waiters/waitresses at breakfast buffet and bar to the cleaners

oh, and their guest wifi is not secure

location is excellent and wifi is

early check in and late check out were granted with no issues or charges

bar area pretty noisy because no soft surfaces to absorb noise when busy

we loved our stay, the bar in the hotel is 10 out of 10

the noise from the bar was really loud while trying to eat my dinner in the restaurant.

no gym or fitness room.

also there being no gym/pool on site is a bit of a nuisance

drinks in the observatory bar are a bit too expensive.

roof top bar was very good great views looking down on the city

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and time to eat we couldn t go

group from john dodd on the door to stephen welsh on reception the waiting staff x the cook on breakfast, made our stay fantastic last but not least it was my wife birthday x on arrival in our

also no wifi in room

as much as the room service breakfast was very tasty, the menu could have more options.

room service available for food at 11pm on tues 4th january- no one answered the phone on numerous

great to have a bar and food options onsite

wifi works well

clean, central location, friendly + helpful staff, breakfast was fabulous

beautifully decorated and expansive lobby/ bar area

the bar area was lovely and welcoming too

they accomodated my request of early check in.. and the breakfast!

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed our used towels but didn't replace - as if someone stepped out as quick as

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

at the bar + location is fantastic being situated in the city, the staff are super friendly

beautiful hotel, loved our stay and late check out time. great location.

facilitating early check in

was great and the kids loved it

location was good. kids coupon for a treat was very popular.

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out so i could carry on working in my room

wifi wouldn t work

the clean and spacious rooms and the service from staff, room service was great too

gym and no sauna eventhough you do see these facilities on the pictures on the booking website

was excellent for all the bars and restaurants needed

saturday night wouldn’t be ideal for those with young kids

the rooftop bar, restaurant and outside bar are great

location and grab and go breakfast. the early check in was very helpful.

great choice of bars with a stunning rooftop bar and garden area

breakfast plenty of choice and such a beautiful room

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

gym is small and compact but well stocked and worth a visit

berts jazz bar is an absolute gem of a place - the service is great and the music + old school vibe is a

breakfast really nice, room was lovely and the queensize bed was really comfy

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of town also easy to get

the location the staff the architecture the shower was nice and hot good wifi

where the breakfast room was located, what time our late check out was, where to find the wifi code or even where the lift to take us up to our room was located

we loved it and will be back with the kids and friends

gym is awful. small, minimal equipment and boiling hot

we stayed 2nights as a rare break from our kids and to start christmas shopping

didn t think the wifi was very good so had to use my 5g on my phone and the floors in the bathroom were not clean

nice to be able to get a triple room for our kids

wifi excellent and room was very

room was spacious and very clean. facilities were great. wifi was superb.

location and staff - gym looked great as well great views on top floor

even though it rained a little the wifi was just brilliant in our room, my son enjoyed the youtube videos

good gym on site

gym fairly basic

room service poor quality food and very little choice

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

was extra big and it was very peaceful the food in the bar was excellent and good value

we got amazing room service for dinner and a lovely breakfast the next morning

staff and room service was excellent, the room was always cleaned. will be back soon

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

excellent room service of complementary large pot of tea with lovely red mugs

of parking

wifi on rooms top floors

staff, bed, restaurant and bar down in the hotel

1st class food served in bar with exceptional live music on sunday night

good selection for breakfast hair dryer & iron car parking

key card wasn't working properly, wifi was dodgy too..

kids activities available, and the party bag they each recievied, was a really nice touch which my

double in it, couples dont want single beds in as an extra reminds you that you have left the kids at home

lovely breakfast very comfortable bed and great room

it’s a bit of a way out of city, and expensive breakfast.

i needed room service as i came back too late for the restaurant

excellent up to date facilities. helpful staff. excellent breakfast

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff out side are so nice thanks for a fantastic stay al

we were leaving early in the morning and didn't have breakfast on this occasion

chance room sister but saff manger help out move room was geat so be all same leave and spa and pool changing room let down kids and female had change in same room was let by us and walk outside

who i believe to be the deputy manager rang me at 11:20pm

facilities were also dated - pool/ gym etc

they are the only ones that have access to the new spa garden, which has 2 lovely hot tubs outside

staff were very friendly and helpful, arranged an early check in and phoned taxis for us

staff the rooms the bar the restaurant the food was awesome so relaxing would definitely stay

nice rooms. nice bar and restaurant

staff worked throughout 24/7 including bar facilities

very helpful staff who organised an early check in

music in the bar was good

gorgeous spa and pool. room was immaculate as well as the staff and amenities.

staff went over and beyond, the room and estate in general was exceptionally clean and the spa was one of the most relaxing that i have been to

we had the pool to ourselves and it was heaven

room, room service, great bars and spaces to relax in the hotel and the staff were all friendly and

hotel but i was a little disappointed that i was disturbed by music coming i believe from they gym area which was below me

breakfast was lovely only the continental selection that you could help yourself was a bit

bar and restaurant staff were all friendly and there was outdoor seating to enjoy the weather

more than helpful and reception staff were accommodating and helped us with a late check out and early check in

staff, early check in an late check out

stay , staff so helpful and breakfast was amazing

big tv, good wifi

fi weak once away from breakfast area but maybe a rest from the dreaded facebook and email is a good thing

parking was very convenient

breakfast was top notch

the parking at this location is great and easy to maneuver

location close to town also and bar looked nice but didn t get to visit so

breakfast was just alright, you could choose 5 items from a cooked breakfast, no beans,mushrooms or

quiet room and hotel was in convenient location with free parking

friendly staff, nice hotel,lovely breakfast .

wifi worked well

karolina on reception was most helpful and bar staff friendly

was superb, from the moment we walked in, freindly staff, excellent facilities throughout, & a bar that made you feel very welcome, breakfast has to be a 10/10, once again staff at breakfast

the late night bar staff was very curt made me feel very unwelcome

the balcony bar is great as you don't have to leave the hotel to have a great night

friendly staff, fantastic breakfast and the hotel bar was brilliant.

was a stressed last minute visit as we were sorting another flight, taxi s & our extra car parking charge at home

small bar and restaurant but several places locally to eat

free parking

lovely breakfast

could not get connected to wifi

wifi connection was very bad

and delicious breakfast

the bar had lots of atmosphere and live music on the evening we stayed over, we enjoyed a lovely meal

breakfast was ok nothing special but the pub and pub meal were great

the staff, the breakfast and the area was really good

room service breakfast was cold no butter/jam with toast

great breakfast

think the bar grill food was slightly over priced

for work on my own, dunsilly hotel was well located for my meeting and great parking

breakfast lovely . all staff lovely

even had a sing along in the bar on the 2nd night which was great craic

ud83dude0a oh, and very very good breakfast and food

lovely welcome later that night in the bar gorgeous berkfast

had a different breakfast each morning and all were delicious

bar and waiting staff were brilliant

also waitress and bar staff were professional and quick

hotel bar served nice food and had a good atmosphere

clean and plenty of complimentary goodies in hotel room ud83dude42 plenty of options for breakfast , which was delicious too

brilliant breakfast. brilliant location

was great, expect we were above the bar were there was live music which i didnt see on the website, but was told it was and i missed it