wifi signal was weak.

no kids facilities

so much easier and soooo much cheaper than driving around, getting lost, trying to find parking and we could have lunch in town with a glass

of parking, staff very friendly, comfortable and clean room

breakfast was excellent

breakfast superb

restaurant was very expensive and the main pool in the spa was out of use on the second day, luckily we got to use it on our first day but

the new spa is fantastic and the heated outdoor jacuzzi pool is fantastic

the hotel was warm and clean an excellent location and good car parking

i thot the room service charge was expensive

great hotel with a hearty breakfast easy access & ample parking.

good bar and restaurant on site with fairly decent staff

location with free car parking and shops nearby

and quiet, lift available, excellent meal at hotel restaurant, good en-suite, good room service and parking

highly recommend for a date night get away, restaurant and bar is fabulous

i enjoyed the fact that guest could bring their dogs to the bar and stay in rooms.

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my wife could get a shower after a freezing charity swim

being a dog owner it was nice to see a hotel allowing the dogs in the bar area

and newly refurbished apartment, ideally located to visit belfast and good local golf courses

bar staff were very helpfull and carried the tray for my daughter ( not asking about her

i is quiet relaxing gym classes with beautiful manicured grounds

the facilities were excellent including a very expansive and modern gym accompanied by relaxing spa facilities and great treatments

restaurant was booked out with it being a holiday, so we had to have room service instead

room, room service, great bars and spaces to relax in the hotel and the staff were all friendly and

pure luxury, hotel was fab, food was delicious and spa was great also

nothing really. maybe a fried egg with breakfast not keen on scrambled.

very little - except wifi strength in rooms needs to be improved

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff out side are so nice thanks for a fantastic stay al

the breakfast was excellent, plentiful and provided an abundance of choice

the bar area was nice to

choice of breakfast; bar area was relaxed and comfortable and live music on friday evening was a real

restaurant and bar were really good food excellent bar friendly

the bar had lots of atmosphere and live music on the evening we stayed over, we enjoyed a lovely meal

wifi was great as well which worked well with getting business work done on the

very good breakfast. friendly staff. amazing coffee. good wifi. very comfortable big bed.

spa could get very noisy with kids screaming splashing and shouting- not too relaxing

had to get swim caps for swimming pool decided not to use it

gym and spa was awesome

wifi reception was difficult

acey inparticular at reception) was lovely, rooms are spacious and clean, the spa is incredible, the tennis and food you're not going to be bored at this

meals both breakfast & evening menus faultless

wifi worked no problems at all in the room

wifi worked well

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

good wifi, nice shower, comfortable bed

wifi was dodgy in our room.

wifi a bit slow but was ok

breakfast was more than enough and well prepared

wifi wasn't great in my room, but was better when i went outside

couldn't get wifi in my room but got it in the breakfast room

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

the room service wasn t nice but everything else was.

restaurant was lovely, room service was quick, and the room/bathroom were very clean and had all the amenities i needed

at reception where fantastic and so welcoming, the bar and restaurant staff where also amazing

good gym and found some

room service menu is very small is the only thing i could fault

breakfast was amazing staff are super friendly and receptionist tha checked us in couldn t be

room service from the restaurant and the salt and pepper chicken was amazing

early check in was a bonus.

to arriving i used hilton belfast's online chat to request early check in

gym is way too hot

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running around the streets

e basics)

location, staff helpful. lovely bar and room

we ordered room service and the food was phenomenal, some of the best hotel food i ve ever had

had room service and food was excellent

friendly and attentive staff at reception, bar and restaurant

negative was kids had to leave bar at 9

room across from my room had kids in who were very noisy between 3am and 9am sunday morning

room service was fast

the rooftop bar, restaurant and outside bar are great

location and grab and go breakfast. the early check in was very helpful.

gorgeous bar and outside area

saturday night wouldn’t be ideal for those with young kids

facilitated early check in for us heading to a wedding

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also a downstairs jazz bar made this an unforgettable experience

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

spa closed because of covid

the breakfast and high tea were amazing. the spa facilities were luxurious

the jazz bar was an added bonus with lovely food and wonderful live music

didnt like the wifi , was very slow and i wanted to work on some online system

superb wifi

got late night room service and they were not well versed with coeliac disease but we were given the room service

breakfast had a great choice. room big and bed comfy

very comfortable and clean room. good room service. staff friendly and helpful throughout.

fabulous bar with really good

evening bar was brilliant, livr band and excellent service

clean, well located, parking on site, friendly desk staff, delicious restaurant, good water pressure

something organic on the room service menu would have been nice.

clean, had free parking, the restaurant was good, staff was so friendly

if i had to nitpick, the gym could be a little larger with just a few more stations.

wifi works well

gym facilities at all breakfast rather limited

the bar staff were very dure

great to have a bar and food options onsite

even if you pay for early check in, you won't be in your room untill atleast 13

helpful staff didn't charge for breakfast.

the breakfast

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn't get the lights to work in the room or bathroom

great breakfast

we didn't use all the facilities available to us (free gym

the gym, breakfast, and bar were great

we used restaurant, gym and laundry as well

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

atmosphere definitely homely, room was really nice with added benefit of kitchen/dining area, hotel was quiet no late night revellers albeit we stayed a thursday night

the facilities are fantastic with access to gym and swimming pool

e the pool and gym, they were a decent size and had very

beds comfortable kids slept well, swimming pool fantastic, staff excellent so helpful.

good wifi

, the kids loved the pool and the whole stay was so enjoyable

pleasant surprise to see that an express property had a full bar and restaurant

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

the roomwas too small for 2 adult and 2 kids

staff were very friendly and accommodating with kids needs

comfortable, gorgeous plush decor bar had a really nice vibe, really appreciated the 24hour snack and drinks fridge super fast check

central, clean, amazing staff, excellent breakfast, perfect.

loved the modern style bar and front area

welcome drink on arrival which we had in the bar area where there were board games and pool table

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

staff were great, bar area was nice and well equipped, gym was small but functional

the bar snacks could be better.like having sandwhichs plus soup with bread.ect

choice of tv channels , no customer parking or drop off area at the entrance , no spa or gym

great service allowed early check in

excellent staff and the wifi was good

no room service at breakfast if you didn t feel like leaving the room

modern interior, great facilities, friendly staff accommodated early check in no problem, spacious room and nice bathroom

great atmosphere in bar area and very good wifi so could still work

the bar had limited choices available

ybe there but

room was very comfortable and room service very good

breakfast is 20 if you turn up or 15 if you pre book, we ate elsewhere and got 2 breakfasts for 13

great breakfast and comfortable hotel.

breakfast was nice but staff could have been a little more attentive, we waited a good 10 mins

breakfast was amazing and the staff were the most friendly welcoming people ❤️ we got a

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of belfast

breakfast rate of booking.com

beautiful hotel with a lovely upstairs bar and excellent service. ud83dude00

great selection and quality for breakfast we really enjoyed it

great location and free parking

laundry near by

if you are lucky you get a slot at the parking which is limited within the premise

appreciated reasonable laundry service

great to have free secure parking too and we could leave the car there for a few hours after check out

late check out was 12. not 2 or 3

staff were amazing and so nice to our kids

able to get an early check in on arrival

excellent bar , bar food menu and snacks

with kids, the lifts needed you room card scanned first before it would take you up, felt secure

the wifi works really

i was quite exhausted during my stay and didn't want to leave the room for food so ordered some room service and the food was good with a few options to choose from and you could pick it up at

good facilities and friendliest staff ever in particular francine on reception and mike in the bar who enhanced our stay even more with their friendliness and going out of their way yo make us

ry important kid) voucher which my kids really enjoyed and looking forward to it

staff went above and beyond, great ways of including kids, fantastic breakfast.

the bar is phenomenal with the beautiful tree

the bar and restaurant are well presented by both look and staff

also the bar and the restaurant are just so beautiful and great food/drinks

the bar and dining area is gorgeous and the function are is lovely

only issue..no corona in the bar ud83dude01

location reception staff very friendly got a late check out free rooms very spacious and

late check out cheap parking

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

they don t charge for parking - even though it was open week and seemed like everyone was trying to charge double for

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

breakfast was delicious too

private parking was so handy

calvin and jp were super friendly from check-in, to sitting in the bar and having a nice chat

breakfast ok but not great

book/binder for information on the accommodations

great to stay in the apartments. good space and perfect for our 3 kids. all kids under 6

day before cereal for kids to be brought to room at 7

room service left room clean and restocked items

no breakfast were going to charge £25 for early check in

com prior to arrival and was able to take advantage of the early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

other than check out time,the hotel room had no information about breakfast, room-service,wifi password etc

breakfast ,there where a couple of kids looking after the buffet and some of the choices where either low or missing

rooms are well kept. clean and bright. staff very helpful and friendly. bist and bar excellent

the food was excellent and the bar was fantastic great live music and the staff were so friendly

are friendly and helpful , parking great , decor good and rooms great size

our room wasn t ready on time, we had tried to request an early check in at around 1-2p

pool and spa area were excellent too

good size of pool and kids could use it at anytime so this was a great

we were signed up to the ihg programme and received early check in and late check out

as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out at 2pm which was very much appreciated

tv programme adequate especially for kids

we asked for room service and did not get it..

rooms were modern, clean and comfortable, the staff in the bar were both friendly and attentive

we were staying with kids and had 2 sleepless nights

the restaurant waitresses were particularly great with catering for the kids

the breakfast is delicious and lots of choice

the breakfast was excellent and the staff very helpful.

breakfast great....bed great...room amazing with balcony

wifi a bit spotty for the phone but okay for tablets

the room, the restaurant, the staff, free parking.

on site bar and restaurant, food was excellent value, good portion sizes and delicious

being seated clost to the bar for dinner.

however i was really impressed with the whole hotel, pleasant staff and comfortable room, bar and restaurant (although i didn't use the latter)

have breakfast, dinner was very good but being seated near the bar was noisy

lighting in the seating areas of the bar very bright when seated.

was great, expect we were above the bar were there was live music which i didnt see on the website, but was told it was and i missed it

clean and plenty of complimentary goodies in hotel room ud83dude42 plenty of options for breakfast , which was delicious too

breakfast, lunch and evening meals all

breakfast was really great and really nice

hotel bar served nice food and had a good atmosphere

breakfast excellent

we also went for some light lunch in the lounge bar the next day, which is such a relaxing and homely place to sit and further enjoy the views -

front door and car park have busy road in between them - beware if you have kids when exiting

cost of the bar drinks - pretty excessive even for hotel prices & sandwiches ordered pretty late from the bar

we had dinner as well as breakfast which were both quite

breakfast was beautiful

the bar restaurant was really cosy and was busy, the food was proper pub grub and we loved it, the

ease of arrival, parking and check-in. good situation. convenient for ferry to mainland uk.

there's parking across the street and so is the beach

lovely location & plenty of parking

finishing the night off in the snug bar

breakfast was superb - staff all very friendly felt very welcome and really enjoyed my stay - would

area was a good base, the place we stayed in was away from the pub which suited us fine as we had kids with us, good shower and nice tidy

homely and friendly. excellent breakfast

very convenient to golf courses such as ardglass, rcd and kirkistown