toiletries and wifi

stay was excellent nice pleasant staff breakfast was great had an evening meal there also which was great loved the history of the hotel

breakfast is great staff are really nice

and delicious breakfast

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with the same details, and access was patchy and intermittent in the

was very relaxing, the spa and pool area where amazing , 3 restaurants all varying in price was great

room, room service, great bars and spaces to relax in the hotel and the staff were all friendly and

es night, restaurant not open) and all dishes were cooked perfectly

staff went over and beyond, the room and estate in general was exceptionally clean and the spa was one of the most relaxing that i have been to

close, easy and free parking

we had stayed a few years ago but the addition of gym and spa makes it even better

affic), did not get to use the spa/pool

treetop spa was really nice

i left after breakfast for a walk and returned over 4 hours later

lovely room, great little spa area, delicious food and awesome staff

great location, great bar and cosy clean room

i enjoyed the fact that guest could bring their dogs to the bar and stay in rooms.

attached restaurant with bar searved excellent food and a great selection of local craft beers

bar staff member was a bit rude so left bar and went bar just down the street which did great

internet connection in the room was not great. downstairs in the bar area was very fast.

the wifi a cleaner came into the room without knocking and didn t apologise.

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left at door when dnd sign was put on door - great for fresh towels etc cocktails are fab

breakfast was beautiful. lovely external wedding building. accommodated with early check in.

car parking and close to entrance

of parking, staff very friendly, comfortable and clean room

tea/coffee facilities in room and took 40 minutes for room service on arrival monday

very comfortable. has ample parking. easy to get to city centre by bus.

wifi was poor

staff could not do enough for you, costa on site provided free room service as no kettle in the room

really nice bar and outside seating area

on site bar and restaurant, food was excellent value, good portion sizes and delicious

excellent service, nice big rooms, restaurant and bar with a lovely library.

have breakfast, dinner was very good but being seated near the bar was noisy

being seated clost to the bar for dinner.

lighting in the seating areas of the bar very bright when seated.

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

wifi free & quick

was extra big and it was very peaceful the food in the bar was excellent and good value

by adam at reception that both restaurants were fully booked and the only way we could eat was room service

friendly staff great service lovely food nothing to much trouble central to everything room service was excellent will definitely be

great parking despite the hotel being very busy

the best breakfast choice in any hotel i have stayed in

free parking and handy to get into the city as glider stop is just a few yards down the

staff in reception but particularly the bar were delightful

location 10 mins from belfast city , perfect for seeing the area, parking easy large area, hotel bar and food really good bar staff excellent, lovely rooms and

gym was small and not that well equipped

good gym on site

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

it had a gym the showers were nice rooms all had ac

staff were very friendly and helpful - especially the bar staff working the friday night

breakfast was good value plenty of choice, fresh and tasty

breakfast was very good , food hot good selection

all the staff were lovely and accommodated both an early check in and late check out

centrally located. friendly staff. great breakfast bar. it had everything.

clean and receptionist so pleasant especially with my daughter breakfast was lovely all fresh and plates where cleaned off the tables efficiently but didn't make

breakfast, staff and room. everything could not have been bettered.

room service, spotless room and great food in the restaurant

the high chairs in the bar and booths

highly recommend for a date night get away, restaurant and bar is fabulous

service at breakfast was at best a 1 star

opening hours of gym was a little limited

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also a downstairs jazz bar made this an unforgettable experience

no pool

berts jazz bar is an absolute gem of a place - the service is great and the music + old school vibe is a

star service from all staff, beautiful decor, amazing cocktail bar and breakfast / dinner room

our kids didn t change room cos they thought it was too much hassle

stayed with my partner and two kids staff couldnt of been nicer

was also expecting a more equipped gym but i guess with the space available it was not

not really aimed at young kids.

the wifi was very very slow

location and grab and go breakfast. the early check in was very helpful.

saturday night wouldn’t be ideal for those with young kids

the rooftop bar, restaurant and outside bar are great

room was ready for early check in. very clean and comfortable room. although

gorgeous bar and outside area

in entering an amazing room to all the essentials the hotel room has equipped in it, also great gym suite, and to a top notch breakie the following morning, everything about my stay was just

the rooms were also ready early which was such a bonus having a early check in

wifi very good

the hotel is amazing,evening dining in the restaurant was top class and breakfast was very generous and delicious

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

the small kitchen area also a great addition

the large loft had everything you need and even added a little magic to the kids stay

at the bar + location is fantastic being situated in the city, the staff are super friendly

we have requested for early check in and late check out and they could accomodate us

so comfortable and we just love the wee kitchen and seating area , as we can have a cuppa and chat

early check in with no charge

south african receptionist

breakfast was first class, nice selection of quality items and cooed breakfasts to order, which was

beds are super comfy and room service

room service available for food at 11pm on tues 4th january- no one answered the phone on numerous

staff its really friendly, room service perfection, room is so cosy can't complain definitely im gonna be back

helpful staff didn't charge for breakfast.

veral times) for room service

observatory bar is amazing

roof top bar was very good great views looking down on the city

breakfast was great. as was the fact we could get early check in.

very clean and well maintained, they have gym, good location and friendly staff.

the bar snacks could be better.like having sandwhichs plus soup with bread.ect

no gym or fitness room.

the bar staff went above and beyond for us

the bar manager was so nice and acknowleged that it was my mums birthday which she was delighted will

how it was a walk away from everything for the kids, & a very close carpark

was honestly nothing i disliked, at worst i d say a room service menu in room would have been all

to answer questions and help where needed, breakfast was superb great selection and evening meal room service was quick and food was

rooms were over 30.degrees and when adjust temp they kept going back to 30 degrees kids too hot

the hotel offer vegan meal on room service

bar food was lovely and recommended cocktails

the gym/fitness room was small and some of the equipment is showing its age.

didn't see that there is a fitness room on the website

the fitness room was small and no swimming facilities.

spacious room, air conditioning, tv and wifi

nice big room early check in very friendly staff

early check in booked. room mit ready.

very comfortable and clean room. good room service. staff friendly and helpful throughout.

allowed us an early check in as the room was available when we asked to store our bags before check in

laundry is sent out and returned that evening

the bar over looks the busy city with beautiful historic building in the background

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed everything

comfortable room breakfast was excellent friendly, helpful staff brilliant place to stay in belfast

breakfast was excellent and receptionist thomasina went over and beyond to help us

late check out

staff, added extras such as check in early for members, drink from the bar, games in the bar area are a fab edition to keep families busy whilst relaxing with a drink at

lovely bar area to start or end your night in

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

the breakfast was great value for money and the welcome cocktail was a great touch

pool monitoring kids

the swimming pool and the gym and the cleanness

, the kids loved the pool and the whole stay was so enjoyable

felt very good for the price and bar staff and hotel was lovely.

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel and the pool

noticed this during check out and we were raging we didn’t play one while we had a drink at the bar the night before

service at the bar in the evening was very slow, seemed to be understaffed

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

great hotel however their bar food menu requires attention.

the kids loved the complimentary treats from the onsite starbucks

the kids vik wristbands are a great touch and kids get breakfast free which is also brilliant

breakfast top class

comfortable, excellent location close to city centre, helpful staff and great breakfast

i likedthe way i was phoned in my room to say that my room service was on the way

room we had was not available due to an electricity fault but we were afforded a free early check in and received a partial refund

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

great spot. nice size room. very nice staff. on site car parking available

had asked for early check in which was arranged and made my trip easier since we had been travelling since 4am

laundry near by

ev chargers were very useful and to secure, free parking was brilliant

great place to stay lovely people and very obliging bar was lovely

parking, great new gym and a very good breakfast

different restaurants with a variety of cuisine, 15-20 minutes walk to the city center, a small gym with everything you

early check in and late check out available depends on

we were given early check in

the bar and restaurant is lovely! the shower is also fantastic!!

loved the bar & bar food was really good too

the bar is just so picturesque & great staff

location, very nice ambience, lovely rooms and the bar is a must go visit

late check out cheap parking

lost part of my laundry through their

location reception staff very friendly got a late check out free rooms very spacious and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

no breakfast were going to charge £25 for early check in

com prior to arrival and was able to take advantage of the early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

some rooms st 2am for about an hour and half was unbelievable and totally unacceptable we ordered room service for breakfast but it didn't arrive we had to chase it up and was still charged for the

very good parking facilities room was clean good wifi

the breakfast served to the room was freshly cooked, delicious and ample

apartment was great for kids beds so comfy and really warm

free parking and good wifi is a bonus

the bar is lovely

excellent wifi

have liked a bacon roll or something similar as a breakfast option (i like a hot breakfast but pancakes are not my thing in the morning)

lovely breakfast

ere our room was)

entertainment in the bar / lounge area might have been nice though there was a wedding on so maybe not possible

we had dinner as well as breakfast which were both quite

even though we coukd have all fit into the one suggested for kids, one with queen and 2 twin bed

we also went for some light lunch in the lounge bar the next day, which is such a relaxing and homely place to sit and further enjoy the views -

meal at night and breakfast in the morning were excellent

room was quite expensive for one night for what it was, we didn t receive a wifi password on check in and the area is too rural to use mobile data and the breakfast was quite

the gym facilities

hair

and family friendly hotel with a lovely restaurant, i was gutted i didn't get to try the spa or pool as my daughter was sick but will definitely stay again in the

loved the spa the treatments food an room staff was very friendly

lovely location and very good breakfast

the bar was well stocked

ease of arrival, parking and check-in. good situation. convenient for ferry to mainland uk.

great staff and bed was so comfy breakfast was great 2

evening meals available in the bar from an extensive menu attracted many locals and were excellent

felt safe and was about 12 pound in a taxi to get to the city really enjoyed sitting outside the bar the pool was great and loved the

site) was excellent and i found all staff excellent with a specific mention to michael

were great, rooms are comfy, nice bar and the staff were very friendly and great craic

staff were so excellent with the kids

got room service for dinner one night, very quick in bringing food & drink to our room and food was

became to hot had no control over heating heating lamps outside didn't work dirty outside lots of kids hanging

breakfast offers everything you could ask for and the staff are the best

the night porter was helpful and informative with directions to my room, the bar area and where breakfast would be served in the morning

for the breakfast there's wasn't lot of different food to enjoy

my bedroom was very clean with tea and coffee facilities, tv had a great choice of channels and wifi was speedy

lovely hotel we had a lovely meal and a nice drink the bar later great music will be back

excellent room service, plenty of choice for breakfast.

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted to

was fantastic ate there for the two nights of our stay and couldn’t fault anything kids loved it too staff were so warm and friendly couldn’t do enough for

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr and a 7 yr

kids in the bar area of an evening during meal time

the service, the room, the cleanliness, the parking and the overall atmosphere was excellent

parking and spacious room with good heating plus restaurant and bar on premises and breakfast

extremely friendly and helpful *parking was superb outside hotel *train station 5 min walk less than a fiver return to belfast

very friendly and helpful staff. breakfast was perfect. restaurant and bar was nice.

delicious breakfast

location was very easy to find, good parking and the whole place was tranquil and peaceful

big tv, good wifi

plenty of parking too

parking was very convenient

breakfast was excellent, room was exceptional, staff were great

left early to drop family at airport so had a continental breakfast

clean and modern furnished rooms. bar staff super friendly, speedy wifi!

the bar was open all night so we were able to get some refreshments after the concert

we had 2 triple rooms 1 for us and 1 for the kids

into the hotel after our journey to an unexpected live performance and a bustling bar area

comfortable bed, very clean with gym. entertainment was on in the lounge.

bed was so comfortable and the bar and music was great

the restaurant and bar with life music was also great and made our night there super entertaining

their kitchen is amazing, i like late bar too.

menu variety for dining and breakfast good

we had a lovely stay, everything was perfect. really comfortable bed, lovely breakfast.

brilliant breakfast. brilliant location

breakfast was really great and really nice

breakfast, lunch and evening meals all