the restaurant food was excellent for dinner and good bar facilities

excellent service, nice big rooms, restaurant and bar with a lovely library.

have breakfast, dinner was very good but being seated near the bar was noisy

lighting in the seating areas of the bar very bright when seated.

however i was really impressed with the whole hotel, pleasant staff and comfortable room, bar and restaurant (although i didn't use the latter)

was fantastic, bar area was clean and tidy and very relaxed

the price of drink at the bar is just ridiculous.

staff made our stay, we went for a couple of days break and to watch the cheltenham races, the bar staff were brilliant both days (even remembered on the 2nd day and offered to put the tv on

food in the bar area could be better or more choice however what i had was

cost of the bar drinks - pretty excessive even for hotel prices & sandwiches ordered pretty late from the bar

evening meals available in the bar from an extensive menu attracted many locals and were excellent

there was a good selection of bar meals available in the evening

breakfast was beautiful

lovely location and very good breakfast

staff were fantastic and the breakfast was gorgeous.

friendly staff very helpful nice breakfast comfortable night sleep

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with

breakfast is great staff are really nice

staff, clean and spacious room, delicious breakfast, great history, brilliant location and my daughter loved it

bed was super comfy, fantastic breakfast options and cracking ulster fry

location, bar & restaurant

easy parking, great food

really comfortable, room had a lovely view of the sea, staff were friendly and breakfast was very good

breakfast the next morning was beautiful fresh, generous, and perfectly cooked

the car park has very tight parking spaces.

treetop spa was really nice

breakfast was lovely - porridge with a buffet of other items

cosy room,lovely atmosphere,fantastic retreat with use of pool & spa facilities ideal for a couples retreat

we dined in the bar at lunch time and in the evening had a fantastic dinner in the restaurant

i left after breakfast for a walk and returned over 4 hours later

hotel but i was a little disappointed that i was disturbed by music coming i believe from they gym area which was below me

bathroom was excellent. room immaculate. free parking and generally good service.

picked the strips of chicken and the duck from the bar menu and we were very disappointed with the quality

plenty parking warm welcome on arrival, easy check in, check out

the facilities were excellent including a very expansive and modern gym accompanied by relaxing spa facilities and great treatments

bar staff member was a bit rude so left bar and went bar just down the street which did great

internet connection in the room was not great. downstairs in the bar area was very fast.

a paying guest i didn't like being asked to vacate our seats in the bar by 5pm as it was needed for someone else

location very nice accommodation with attach trendy bar , breakfast was excellent and large free car park across from accommodation , staff was more

attached restaurant with bar searved excellent food and a great selection of local craft beers

right down to breakfast where there had been ordered in dairy free yogurts just for my wife along with other

breakfast was great and the young girl serving us was very helpful. the grounds where great.

in the bar and the well travelled young man on tuesday breakfast duty

plenty of parking available

lounge bar area was a letdown, no music or entertainment felt a little strange

staff were very friendly & helpful beds super comfy, room was immaculate, lounge areas at the bar & reception very nice to sit at

restaurant manager and her staff were fab :) thanks a million, me and my wife will come back with kids ;) bartosz

lush breakfast

room service - food ordered not to personal taste as salad had been overly drenched in oil sound

i loved the room service

water in the room, oh and the guinness is good, ideal for the business travellers with free parking will be back again

great gluten free options, beds very comfortable, superb complimentary coffee room service on arrival

really nice bar and outside seating area

using the lansdowne for a few years now, great food , very good staff , on site free parking and always entertainment on to make working away from home a little easier

no tea and coffee in the room. room service took time to respond.

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

the bar was the old titanic offices and was very tastefully decorated

through chemo and it was a treat from it all, the staff were lovely with us n even waivered the room service fee n sent a lovely slate with welcome message n chocolate strawberry ud83cudf53 on it

by adam at reception that both restaurants were fully booked and the only way we could eat was room service

breakfast was very delicious

friendly staff, 24 hour room service, and clean rooms.

very slow wifi

following booking and also when logging in for wifi

good gym and found some

great gins in the bar and very modern rooms.

main foyer were very dirty when we arrived, however there seemed to be a party/event with lots of kids running about

convenient location, staff organised early check in.

was very small for a family of four, and we didn't like that kids had to leave the bar at 9 in the evening, especially when world cup was on

never stayed there with my kids and found the rooms on other sides very noisy and the corridor at a certain time rowdy also

wifi was down.

stay we were there for the dolly and shania tribute and we had a great time and the bar man micheal was great and even gave us a complimentary coffee before we left in the morning

wifi in the appartment could have been a little better and there were a few too many stairs to

having 2 armchairs and the table for room service meals was welcome

the breakfast was amazing

late check and early check was 20 per hour

breakfast was fantastic location spot onud83dude0dud83dude0d

the jacuzzi, steam room and sauna as well as gym were all lovely

booking dinner at berts jazz bar, arranging a twin room for my friend and i and to booking the spa over the phone

for example at the slieve donard you're like to use the pool at the spa

breakfast plenty of choice and such a beautiful room

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running around the streets

very poor service in bar...not. much to do for kids

nothing great for kids apart from cereal

very poor service in bar...not. much to do for kids

tried to get room service but it took a long time to get though and then was told that they couldn t really do

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

room was ready for early check in. very clean and comfortable room. although

restaurant food and service were fabulous and the roof top bar is a gorgeous place to relax and unwind

was excellent for all the bars and restaurants needed

facilitated early check in for us heading to a wedding

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

the room service was fast and the food was delicious

friendly staff who made extra effort with the kids

ordered room service and the young man that delivered to the room was

no marmite, gym was right down in the basement and no pool

early check in and late check out

only request is in the suites where you have a mini kitchenette, a dish drainer would be a huge help, but so insignificant

room was so comfortable, bed lovely and all the facilities amazing, shower, kitchen facilities also - i will be going back

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w yoga mats/etc on-site

loved everything about this hotel. great room for 3 guests. staff so lovely. bar was excellent!

friendly staff, nice hotel,lovely breakfast .

friendly staff great room and a delicious breakfast

portions are tiny, even small for kids

location with free car parking and shops nearby

friendly staff, good wifi

would have liked a gym

beds,toilet/shower area,size of room, wifi, television,good choice of cold or hot breakfast will definitely stay again

for the price, it is a shame there was no gym, and the tv was quite awkwardly placed in our room

beds are super comfy and room service

location was great, the staff were friendly and accommodating, the room couldn't be faulted and breakfast was very nice

was hit and miss, no ability to cast from device which would have been good when travelling with kids

to answer questions and help where needed, breakfast was superb great selection and evening meal room service was quick and food was

james), the laundry service bundle package was value for money as

no bar food in eve

their air conditioning wasn t up an running. laundry service wasn t available.

the breakfast

only dissatisfaction was we ordered pizza by room service it was 10 delivery

wifi didn t work at all which is quite poor if i am totally honest

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn't get the lights to work in the room or bathroom

arrived 1pm and got an early check in which was most welcome

are amazing, best wifi i had in any hotel, comfortable & clean room with a spacious bathroom and a walk-in shower,

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

good size room. early check in which was a great help. umbrellas as it rained.

room service could serve ice cream after 10 pm.

the gym/fitness room was small and some of the equipment is showing its age.

gym facilities are poor no sauna or swimming pool

expensive, no gym and restaurant closed early without notice and no room service

from 8 am to 8,20 am none stop,which i reported to reception on 2 occasions they took £20 of my late check out

friendly and understood the situation, they offered to help bring bags to the room and help with kids

great service allowed early check in

laundry is sent out and returned that evening

bar did not have music on wednesday night and the food was not available at 10pm but it said on the

great location, great hotel great breakfast able to get soda bread and potato bread

the room was modern, the bed was very comfortable and dinner and breakfast was excellent

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

lovely bar area to start or end your night in

breakfast 3 star staff 5 star location 5 star rooms 5 star

comfortable, gorgeous plush decor bar had a really nice vibe, really appreciated the 24hour snack and drinks fridge super fast check

delicious breakfast

the leisure areas great for families with kids but also had areas to chill out

lovely staff rooms clean bed so comfy loved how you can get room service

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed to be on the

we checked in we asked for a later check out which was confirmed to us as no problem they would give us to 1pm complementary

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel and the pool

all over the carpet stains all over it also and bathroom hadn t be clean, the next day we got a late check out being 30 on top of the 162 we spent i paid that on check in 192 in total, we

waffle machine at breakfast was a real treat for the kids

got into our room early and late check out , also got option to have interconnecting rooms on

breakfast reception and bar staff super excellent location brilliant stay

location, a nice gym and excellent breakfast

would 100% stay here again, my kids loved it

the staff members went over and beyond to help me with my kids while i was having my meal

room service food was a little cold but was still nice

treated ourselves to room service the night we stayed however the food was half cold and flavourless when it arrived

cleanliness wifi was ok the room is big and furnished in a modern style

the staff in the residents' bar were magnificent

ry important kid) voucher which my kids really enjoyed and looking forward to it

like the location, food is lovely and it had a gym

being part of the ihg group early check in and late check out which really enchanted our trip

excellent reception & bar staff extremely friendly

the room had almost all the facilities we were expecting, free wifi, tea/coffee maker, etc

way the staff facilitated an early check in after a long journey with my elderly mother

bar closed at 10pm

very nice hotel staff were lovely we asked for early check in and got it

welcoming and helpful efficient staff who were able to accommodate our request for an early check in

everything was perfect. friendly bar staff and breakfast staff

plenty of parking

no cocktails - because there was no cocktail bar person

nice location good save parking, our stay was very short had no evening meal or breakfast

the bar being closed at 11.. but that s covid related

ample car parking facilities

laundry near by

room we had was not available due to an electricity fault but we were afforded a free early check in and received a partial refund

parking was available

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

there were complimentary water and chocolates, a large tv and good wifi

the bar is phenomenal with the beautiful tree

helped with holding our luggage, early check in, having to change rooms

the bar and restaurant is lovely! the shower is also fantastic!!

only issue..no corona in the bar ud83dude01

also the bar and the restaurant are just so beautiful and great food/drinks

breakfast was very good and nicely presented, i was really satisfied

an early check in request was also not met

comfortable room spacious and comfortable bed, excellent breakfast great selection and got a late

minute walk into town the early check in at 8

parking, great new gym and a very good breakfast

it can be busy at lunchtime and parking can be a problem

nice little bar area and outdoor seating weather

friendly staff, lounge with bar, delicious dinner onsite. great breakfast

on site, lovely sized room, bed was very comfortable, shower was lovely and warm, breakfast was gorgeous with a nice variety of options to chose from, bar lounge area was very cosy

breakfast on both mornings and a good choice too

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

no breakfast were going to charge £25 for early check in

late check out cheap parking

lost part of my laundry through their

location reception staff very friendly got a late check out free rooms very spacious and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise the

tried phone reception for wifi code but phone broken, only socket in bedroom didn't work so had charge phone in other room

ffee, tea, shampoo)

outstanding room service

book/binder for information on the accommodations

wifi was great

a fabulous breakfast, beautiful bar and dining area, gorgeous and quirkiliy designed bedrooms.

lovely breakfast

ere our room was)

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

plenty of space in superior family room for me and 3 kids, beds comfy

( thought did been nice to have a mini bar in room included in price of stay) just a suggestion

comfortable rooms. staff very friendly and helpful , breakfast 1st class.

breakfast was amazing

wonderful hotel. quiet location. room very comfortable. breakfast and dinner were great.

large, clean swimming pool and well equipped gym

the restaurant did not state anywhere online that the kids menu was a buffet, my daughter did not like any of the food options

parking room venue for event

timing was unfortunate as there was some kind of kids dancing event on at the hotel

enjoyed the spa and the rooms were clean and spacious.

plenty of choice. late and early check in was great with the deluxe room

it's the best spa ever ud83eudd17ud83eudd17ud83eudd17

the spa facilities are the best i ve seen and the whole experience is amazing

faciliaties amazing and breakfast was so nice

breakfast in the conservatory was fabulous

welcoming staff, food was lovely, bar staff very helpful, reasonably price, nice experience

the breakfast to my room was cold waste of time i was told the hotel had room service i m in a wheelchair was told it would be drought to me

location, staffs are so friendly and helpful. parking, breakfast.

no room service. quite basic for that price.

ipping my window screen not happy

great staff, good facilities, good car parking and great food.

we can't forget young zack from the bar/kitchen

the room was enough for the whole family and the sofa bed for kids was a decent size

chef in the kitchen was fantastic as he looked after all our dietary needs during our stay

wifi issues in our room.

i arrived late, after restaurant and room service had finished

location able to reach all northern ireland from there, free parking lovely big room shower and bath large tv comfy bed, housekeeping excellent and breakfast

the breakfast was excellent and the staff very helpful.

parking and spacious room with good heating plus restaurant and bar on premises and breakfast included in

was in-between other rooms with people still having the craic at all hours, not fair on the kids

rooms were comfortable and clean and there was a bar and great choice of food available

free parking and wifi were also so handy

very clean rooms loads of free parking

couldn't connect to wifi, do as was only staying one night so barely a minor thing.

lovely hotel we had a lovely meal and a nice drink the bar later great music will be back

couldn't get wifi in my room but got it in the breakfast room

and to finish of my stay the breakfast was first class i enjoyed it

spotlessly clean and comfortable. the breakfast is excellent and worth coming just for that!

peaceful place with parking and only a 10 minute drive to comber

plenty of parking

room was spacious, very clean and comfortable the breakfast was fabulous, one of the best fry ups in ireland the staff were friendly and

a night away for anniversary away from kids to recharge the batteries and get a lie in but couldn't do as only found out on the day there

also really bad wifi

wedding at the hotel on sat, and from start to finish it was a disgrace, got to room then we had kids running by banging the doors, then my partner was at the bar down stairs went into the toilets

breakfast was amazing and there was plenty of parking despite it being lammas fair weekend

irish breakfast was superb

now, guests are made to have dinner in the bar or in a little adjacent room called 'the bistro' -really not a bistro, more a throughway

breakfast, lunch and evening meals all

was great, expect we were above the bar were there was live music which i didnt see on the website, but was told it was and i missed it

clean and plenty of complimentary goodies in hotel room ud83dude42 plenty of options for breakfast , which was delicious too

staff were fantastic and very friendly and helpful, organising taxis for us and letting ususe the bar phone etc

great staff very nice bar .

staff are very obliging, food is excellent,( maybe a few choices for kids) very clean

kids enjoyed it and was close to the main pub

a minus for adults looking a quiet break, but if your travelling with kids you may find it hard to keep them occupied as there isn’t much to do within walking distance