was very easy to get to, great parking, right next to shopping and room was excellent

good bar and restaurant on site with fairly decent staff

lots of car parking

service at breakfast was at best a 1 star

highly recommend for a date night get away, restaurant and bar is fabulous

breakfast was beautiful. lovely external wedding building. accommodated with early check in.

so much easier and soooo much cheaper than driving around, getting lost, trying to find parking and we could have lunch in town with a glass

room was lovely and very clean and comfortable we had a snack at the bar along with a few drinks they where great

was great big bed and we got room service both nights the food was top class 100% would stay again to try the restaurant which

lack of wifi and in a black spot for all movie reception.

the parking at this location is great and easy to maneuver

wifi wasn't great in my room, but was better when i went outside

breakfast was superb

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

parking was very convenient

restaurant was very expensive and the main pool in the spa was out of use on the second day, luckily we got to use it on our first day but

on site parking

spa facilities were class and breakfast unreal

parking is quite tight when busy.

cocktails in bar area and nice cosy fires kept lit

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my wife could get a shower after a freezing charity swim

a paying guest i didn't like being asked to vacate our seats in the bar by 5pm as it was needed for someone else

internet connection in the room was not great. downstairs in the bar area was very fast.

being a dog owner it was nice to see a hotel allowing the dogs in the bar area

attached restaurant with bar searved excellent food and a great selection of local craft beers

wifi poor if at all

room spotless and breakfast good

the place is very quiet, yet spacious with ample free car parking spaces

the breakfast was amazing

the staff were incredibly polite and helpful, especially at night with room service

staff were so friendlyi brought my 8 year old daughter she loved the pool this was are 2nd time staying and we have already booked are 3rd

wifi needs to be boosted, had pretty poor signal in the

gym was excellent visited all three evenings of stay. food and room brilliant

the gym facilities

good breakfast friendly staff

there was plenty of parking space

bathroom was excellent. room immaculate. free parking and generally good service.

the room service breakfast was poor

thanks especially to mel, laura, the bar staff and the organising of a private room to meet my family, reservations of seats with lovely

it was quiet, clean rooms, plenty of parking.

breakfast was nice until kids were up without their parents and coughing into the hot plates

breakfast was good with plenty of choice

around and exploring was interesting but there was nothing to encourage you to stay there as the bar area seemed to be the only option for a drink

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

nice people at the desk, restaurant , and bar areas

fabulous for getting into the city centre , staff lovely, rooms a good size nice bar facilities very

the gym is well equipped

to feel very welcome breakfast was lovely felt very relaxed at it the staff were helpful and friendly

the hotel is amazing,evening dining in the restaurant was top class and breakfast was very generous and delicious

good gym

they didn t offer free room service and i had to pay for ice to be brought up to my room.

free parking and wifi were also so handy

staff delivering room service was very rude and pushed past me to get into the room

nice big clean rooms and bathroom.staff, bar. good location and plenty of parking

room service meal was swimming in grease.. lasagne

good gym on site

it had a gym the showers were nice rooms all had ac

t windows did not open)

excellent hotel, lovely staff

all good - maybe a little more room service choice would be nice.

also if looking for nightlife while there, drinks in the bar are a great price and bar staff very friendly, with other bars and clubs within walking

came here with me three kids age three and under and loved my experience here

breakfast a bit hotter but still good

got late night room service and they were not well versed with coeliac disease but we were given the room service

good location free parking and excellent wifi. nice food and good staff

location, staff helpful. lovely bar and room

the location and the hotel is perfect, the gym was a but disappointing but for the price and the location, it can be excused

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of town also easy to get

not really aimed at young kids.

ly one person could comfortably train in there at a

the rooftop bar, restaurant and outside bar are great

was excellent for all the bars and restaurants needed

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

room was ready for early check in. very clean and comfortable room. although

lively outdoor dining, indoor restaurant and music and bar on the roof

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

our room was facing a bar so was a little noisy until 2am

gym was well-equipped with variety of weight and fitness machines

they have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

breakfast really nice, room was lovely and the queensize bed was really comfy

staff was very helpful and the room is good for a family with 2 kids

different restaurants with a variety of cuisine, 15-20 minutes walk to the city center, a small gym with everything you

the sofa bed pulled out for our 2 kids there was very little room but we were only there to sleep

wife and i and two kids stayed last night

we had evening drinks at the bar that were good

early check in and late check out; late breakfast

wifi excellent and room was very

asked for late check out as i didn t get much sleep due to all the noise, this was declined due to late

for early check in a day before

so happy to have our included breakfast brought to the room and also was given an extra late check out with it being xmas eve

something everyone wants but i need a gym when travelling so had to leave the hotel and go off site each day to do that

rooms were excellent, breakfast was great, location ideal

for the price, it is a shame there was no gym, and the tv was quite awkwardly placed in our room

wifi works well

i had requested an early check in and our room was ready on arrival

tvs not great no kids channels

tvs not great no kids channels

they also gave our two kids free cookies and milk at night

gym should be accessible 24/7 or at least from 5 am onwards for early birds like me who need to

felt very good for the price and bar staff and hotel was lovely.

parking was available

street parking can be difficult if the hotel car park is full, but it is mostly free.

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

good wifi

spotlessly clean. lovely breakfast. good parking. staff were very helpful

couple of times we were in loft and staff using also with laundry trolley

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and time to eat we couldn t go

arrived 1pm and got an early check in which was most welcome

room service: we ordered two pizzas and because they were 15 and 16 each, we thought they would

breakfast very good loads to choose from

comfortable room, staff very friendly & couldn't do enough for us - great bar and restaurant areas

the staff, the breakfast and the area was really good

here while playing golf at the local carrickfergus course

the breakfast was amazing, location great and a nice pub

wifi was great as well which worked well with getting business work done on the

vegetarian food selection, both at dinner and breakfast.

the leisure areas great for families with kids but also had areas to chill out

breakfast 3 star staff 5 star location 5 star rooms 5 star

breakfast was basic but nice

central, complimentary welcome drink, friendly staff and nice vibe in the bar area.

got an early check in as the room was available! great service.

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

no gym or fitness room.

from 8 am to 8,20 am none stop,which i reported to reception on 2 occasions they took £20 of my late check out

late check out was great so flexible to suit you ud83dude42

location, very nice ambience, lovely rooms and the bar is a must go visit

the bar is just so picturesque & great staff

only issue..no corona in the bar ud83dude01

we were given early check in

the bar area was stunning

we have requested for early check in and late check out and they could accomodate us

facilitating early check in

we used restaurant, gym and laundry as well

didn’t rate the breakfast as good value for the money.

late check out

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank what we could and within

breakfast rate of booking.com

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of

great location, great hotel great breakfast able to get soda bread and potato bread

room service rang for said only had limited one of sandwiches so we got takeaway delivery

she is such an amazing staff member, lots of help & recommendations for myself & the kids

early to drop in bags and room was ready before 12 so we were delighted, got a late check out until 2pm

modern interior, great facilities, friendly staff accommodated early check in no problem, spacious room and nice bathroom

the bar manager was so nice and acknowleged that it was my mums birthday which she was delighted will

the wifi connection is terrible.

also the fitness ctr was very small

the hotel offer vegan meal on room service

the breakfast was amazing and the whole hotel is clean perfectly situated for the city

had trouble getting a seat in the restaurant but got room service and it was very good

the receptionist had given us early check in , was very helpful and a credit to the hotel

with kids, the lifts needed you room card scanned first before it would take you up, felt secure

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

the gym was a little disappointing, not much equipment and both treadmills not working.

staff went above and beyond, great ways of including kids, fantastic breakfast.

the wifi can be connected directly and automatically, i

ambience restaurant very accommodating staff access 24 hour gym

the kids loved the complimentary treats from the onsite starbucks

also kids eat free with an adults

location reception staff very friendly got a late check out free rooms very spacious and

late check out cheap parking

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

the lovely bar downstairs was most comfortable

breakfast felt a bit chaotic, the young staff were overwhelmed and had to ask several families and

the bar is lovely

free parking was a real draw for me as we hired a car

a fabulous breakfast, beautiful bar and dining area, gorgeous and quirkiliy designed bedrooms.

wifi connection was great

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise the

apartment was great for kids beds so comfy and really warm

didn t overcharge for breakfast for the 3 kids

is was only

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

no breakfast were going to charge £25 for early check in

com prior to arrival and was able to take advantage of the early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

something organic on the room service menu would have been nice.

no tea and coffee in the room. room service took time to respond.

wifi on rooms top floors

the bar was so nice, food is amazing, everything was just perfect

plenty of free parking and smooth and efficient check-in

our room wasn t ready on time, we had tried to request an early check in at around 1-2p

pool and spa area were excellent too

good size of pool and kids could use it at anytime so this was a great

we were signed up to the ihg programme and received early check in and late check out

as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out at 2pm which was very much appreciated

tv programme adequate especially for kids

we asked for room service and did not get it..

rooms were modern, clean and comfortable, the staff in the bar were both friendly and attentive

we were staying with kids and had 2 sleepless nights

the restaurant waitresses were particularly great with catering for the kids

the breakfast is delicious and lots of choice

the breakfast was excellent and the staff very helpful.

breakfast great....bed great...room amazing with balcony

wifi a bit spotty for the phone but okay for tablets

the room, the restaurant, the staff, free parking.

we had a lovely stay, everything was perfect. really comfortable bed, lovely breakfast.

we had both dinner and breakfast and they were excellent

bar was warm and friendly

clean and plenty of complimentary goodies in hotel room ud83dude42 plenty of options for breakfast , which was delicious too

brilliant breakfast. brilliant location

on site bar and restaurant, food was excellent value, good portion sizes and delicious

however i was really impressed with the whole hotel, pleasant staff and comfortable room, bar and restaurant (although i didn't use the latter)

excellent service, nice big rooms, restaurant and bar with a lovely library.

have breakfast, dinner was very good but being seated near the bar was noisy

hotel is absolutely great, the rooms are so comfortable and spacious, the bar is laid back, just

location was good the staff were very friendly to us and our kids the bar man gave them a 7up each and some crisps very nice people

kids absolutely loved staying there

bar and waiting staff were brilliant

though i arrived late, he managed to get someone to stay on in the kitchen so i could eat

butter not melted at my breakfast lol

the staff were lovely and the breakfast was amazing

entertainment in the bar / lounge area might have been nice though there was a wedding on so maybe not possible

meal at night and breakfast in the morning were excellent

food in the bar area could be better or more choice however what i had was

even though we coukd have all fit into the one suggested for kids, one with queen and 2 twin bed

great breakfast very plentiful

staff were fantastic and the breakfast was gorgeous.

secure parking for my bicycle no issue

lovely location & plenty of parking

parking convenient