enjoyed the pool

i didn’t get a bed cover for the sofa bed where my kids slept

no beach towels available, couldn't use gym for renovations, try to extend but doubles were no longer

the gym and the swimming pool were in so amazing place

i had my two kids with me and they enjoyed the beach view

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

only the bar food was available at the bar lounge

the bar menu is good and tasty

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the receptionist to the cleaners and bar and waitstaff was excellent

arranged pickup from jfk late at night

had a gym it is located in an area that has cages around any place that takes money such as groceries etc

room is spacious and the gym is quite good

shuttle service is reliable and free. good breakfast included. the staff is very helpful.

the shuttle driver remained at midnight to get us to the hotel

the breakfast staff was not friendly

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

i wish they advertised their free shuttle service

the staff, the breakfast, and the amazing shuttle service. the room was clean.

bed $ pillows outstanding breakfast super!

breakfast of just ok, and location was great.

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

cookies at check in were a big win with the kids

great room, great to stay with kids, and breakfast excellent

the price for breakfast included, the beautiful and clean room was fair

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

there is a coin laundry right behind the train station so it’s like 8 mins walk from the hotel

the free breakfast was great and the early check in (about 1:45 p

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

my kids hurt themselves on the bed several times

staff were extremely accomodating and helpful, from the shuttle driver the reception and everyone working there were just very friendly

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

gym, great room, aircon, shuttle, restauarant,staff.

was no room service and the ice machine was in the basement

we used the shuttle, the restaurant and the gym - everything suited our

good sized rooms, very comfortable and modern even had a mini gym on the ground floor!

location was great with free shuttle to jfk. breakfast at the hampton is always the best!

free shuttle, breakfast, early check in

facilities eg wifi in the room, aircon, and heater and customer relations

close to airport, free shuttle and complimentary nice breakfast. good gym to pass the time in.

the shuttle driver and check in experience was good

the shuttle to and from the airport was not a good experience

the room service food was excellent

staff was amazing, especially the bartender

reception guys where in abit careless and at arrival when requested for an early check in possibility the reply was rude and was repeating go and come after 3 which

up at jfk shuttle point was on time

helped me get a cab for flight the next morning since i missed the shuttle to the airport

the shuttle bus worked well which was the prime reason for choosing the hotel

give us late check out at no charge

bed was super comfy, gym was great, easy to get to from the airport

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

laundry and distance to jfk

only room service for dinner, not breakfast, which was a bummer

d some other guests)

surrounded by drab industrial storage areas), exceptionally helpful and friendly staff, nice gym

the breakfast and the staff was friendly

pool was closed

the breakfast was kind of bleak

breakfast

i didn’t like the breakfast or how all the accommodations were closed ( gym, pool, etc ).

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels to use

size of room and beds were small for a family of four with 2 teenage kids

breakfast was good kids were satisfied

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

gym

comfort, cleanliness, early check in

early check in

late check out

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

definitely book your spa appointments ahead of time that is no pop in service :-)

the valet parking was easy and super friendly

there was also plenty of parking for my car

breakfast was pretty great

clean. conveniently located. great breakfast. quiet.

very convenience and breakfast,

only bagels were served at breakfast, no toast/bread option available

breakfast amazing, staff very friendly, very clean , and family environment

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

early check in and very nice check in girl.

to notifying the front desk for room service

they have a 24hr laundry room

early check in , room makeup timely, cleanliness is top notch

the pool and mini golf was cool too

kitchen area was awesome, loved the fuller size refrigerator

real, fresh food at breakfast

breakfast- but that was bad in general in us

very clean. location was great. staff was amazing. breakfast was 10/10!

paying for parking

as soon as i arrived they checked me right in and also the free parking

room service to the room and friendly accommodations

big size and free parking.

they have a convenient grab and go snack and coffee bar in the lobby

i like the location and it had parking

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some work

sounded like maybe kids jumping

not enough parking

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot, so it was a long wait for us from the 5th

parking lot was very tight

the staff was incredibly helpful, breakfast buffet was great

parking

just the food for the continental breakfast could you some upgrading.

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

parking is pretty cramped

don t have room service everyday

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

better-than-average hot breakfast

one thing i must say about the parking that they have ample of parking spaces for you inside the hotel

kitchen staff was rude and full of attitude

breakfast was average but that's

more than one occasion guest had to stand in line for over 15min waiting on food to come from the kitchen

ohh and i enjoyed the gym

breakfast was amazing

nice bar with some very good snacks and quick food when you are hungry and don't want to leave the hotel

clean , spacious, great breakfast, super cool staff , awesome heated pool , great gym

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

bar and restaurant had a limited menu

in this time of covid having a kitchen was very helpful

the pool table and ping pong table in the game room were a lot of fun for our group

room had high ceilings, beautiful kitchen

we enjoyed the game room( ping pong table and pool table)

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

the breakfast

the attention of the lady when it was breakfast was excellent very cozy

the room was fantastic. breakfast was delicious.

bar in lobby with excellent bartender (amir)

breakfast quality could have been better

(if i’m correct) sad that you can’t do laundry on the

small gym available

we were not aware that a pool and gym were available

the room set up and breakfast was great

the hotel was clean and modern. the facilities worked perfectly. the gym was a great bonus.

we also used the gym, which was big and had good cardio machines

front desk was very welcoming very helpful of him explaining where everything was like where the gym was when was breakfeast in the morning he told where the coffee and tea was i would definitely

staff was friendly, they let us have early check in and late check

bed was comfy and the gym is well equipped.

good gym, right near metro

good working wifi

wifi was not good.

great staff, located where i needed, parking was secure, safe and quiet area.

wifi poor connection in our room.

ey have a restaurant but was closed) as most of the

i loved the convenience if early check in i had requested.

the bar was nice

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

i needed an early check in and they did it !!!!!

i was a bridesmaid and was not provided any early check in, not even 30 min early

the hotel shuttle service to and from the laguardia airport was super convenient as well

location to citi field/subway. no pet fee.

they don't care about you and your family and small kids

they don't care about you and your family and small kids

the fitness center was decent and clean

the breakfast, and room service is not delivered to your room. you have to go downstairs.

stayed here because they have a 24 hour shuttle to la guardia airport

property advertised airport shuttle but does not specify which airport so i land at jfk expecting to get a shuttle and theirs

courtious staff. nice breakfast. clean hotel in general.

not told we had to ask for daily room service so received none bar and restaurant on top floor had a minimum so could not just grab

spacious room with a wonderful kitchen both range top and microwave cooking available

kitchen the girl who take care the kitchen she is busy all the time on phone she don t care about

very spacious room, had a whole kitchen and living room

good breakfast, the bedrooms were better that we expected, very clean and big

early check in

they had a shuttle service from lga that picked us up after we landed dropped the ball on getting us back even

we didn't get to use the room service but it was very

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up when we arrived after a long flight

they were wonderful with the kids

the gym was amazing i wish i got to use it but i was only there a short time

spacious room they actually serve you breakfast not just bagels and cereal

the pool spacious room my room heat was broken they immediately reroomed me it was great

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

i always love my breakfast , the pool and hot tub so close to many activities

did not have breakfast but the location is perfect.