bar open with light snacks which was fine but nothing special

checkin was just a little slow as the chap was busy with bar and food.

bar and restaurant in the house

you actually check in at the bar of the hotel as this doubles as the reception

the staff were all friendly and as helpful as possible, and the bar and restaurant were fine places to be

caring and friendly feeling from the kitchen and bar workers

cosy place and great staff! caring and friendly feeling from the kitchen and bar workers!

the bar downstairs had a happy atmosphere even though it was so full, the breakfast in the morning was

great bar and

good the staff were helpful and friendly ud83dudc4d a traditional tapas bar downstairs with an excellent selection of food

wifi was very poor in the room, but better if i sat on the sofa on the landing

my room the wifi signal was very weak and unstable

metimes missing)

rooms are pretty small, and the bathroom had no door! wifi only in the lobby.

ac was not great and neither the wifi

the bar was excellent good wines iberico ham great

have a drink or breakfast in the bar next to it from the same hostal, i needed to keep my coat on inside as there was a huge draft

bar staff are awesome, so friendly

the man on reception was really nice and friendly and the bar staff were very friendly

location, the rooms, the bath, also the breakfest i considered to be very authentic - served in a bar where also the local people pop in for a coffee on their way to work

dog friendly, location, secure parking, friendly staff, prompt room service

excellent wifi, very comfortable bed, quiet room, great service

they gave us a sign for the door signalling pet was inside so room service would not enter, this is nice

it's like paying for wifi a few years ago

place excellent is the fact that the staff from the manager to reception, restaurant, bar and room service providers are perpetually cheerful, helpful, efficient and welcoming

they have spa but only for adults and pool not working on low season

the pool is not open in may or june

loved the pool, and also the quick service of food and drink

hotel has everything you need for a relaxing stay: a swimming pool, spa, paddle courts, and a modern gym with all the essential equipment

staff top class , room service excellent, food 100%

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

breakfast outside on the terrace with our dog

breakfast was good, good choice of food and plenty of it

the only downside is the very poor breakfast

they did say it was ok to leave the dog unattended in our room but we chose to eat breakfast in stages to allow company for our dog

very poor breakfast

wifi very slow

stay just outside the old town and close to the train station, nice room, air conditioning works, wifi works, and windows kept out noise

wifi was useless and some plug sockets didn't work

i requested early check in through the app and they were able to accommodate me

the promised wifi was poor and worked sporadicly

breakfast good parking good

the room we were in did not have reliable wifi, which is also bad news when you're traveling

wifi connection not great

wifi at the hotel doesn t work on the 3rd floor and the stuff couldn t help me solve the

restaurant and bar - staff outstanding thank you

was busy the receptionist was excellant but was on her own to make matters worse the small bar for coffee etc was not manned a notice said please the recepsionist for help bt she was

tiny bar in reception area was insufficiently staffed and equipped

the pool is part of a private spa, hoy must pay 25 to go in

had very bad experience with noisy guests and hotel staff did very little to tackle the problem, kids running up and dawn the corridor in the middle of night and early and shouting and adults

coffee and tea provided by the room service was very poor.

room service on friday and saturday

advertised room service but this was not available, also the bar was not open

and they provided an actual crib, not a travel fold-up travel crib, along with a little kit of kids shampoo, lotion, toothbrush - a nice detail

no tv stations in english language room service not available before 20:00 hrs

room service was poor. food was cold upon arrival to room and was certainly not worth the money

we forgot to request an early check in and asked upon arrival

parking garage cost 13 per day and very awkward. only spanish channels on tv. weak wifi.

columns to navigate - but we managed without any trouble - and the bonus was free use of the two ev chargers

not that helpful, wifi terrible and restaurant closed due to it being run by a separate company

very helpful and friendly staff. clean and comfortable room. excellent wifi. good location.

i loved the view of the plaza and the rooftop terrace bar with views of the plaza and alcazar

the roof top bar was a disappointment.

it didn’t have a bar and the outside didn’t have a seating area.

our junior suite was perfect. the roof terrace bar was a bonus. the location was fantastic.

tea/coffee making facilities in the room and no contents in mini bar apart from 2 small bottles of water and 2 past their sell by date small bars of chocolate

the hotel bar was good with a good choice and very reasonably priced

very nice hotel. great location. nice room and breakfast.

breakfast a little pricey so advise eating elsewhere

lovely central location with perfect room and fantastic breakfast.

well located, big, clean and silent room, friendly and polite employees, good wifi.

very clean, modern, updated, great location and the rooftop terrace bar was wonderful

rooms; stunning breakfast hall with good selection of food and drink; good for families/kids

location. large comfortable room. rooftop bar with superb views.

visit and the welcome was even better this time, we loved the rooftop bar sat and watched the sun go down with

and the roof top bar was the highlight of our stay in toledo

the room had views and we got an early check in

wc specially for kids

location was good except for there weren't many restaurants nearby - we did find one and a bar nearby that we enjoyed

there was no mini bar yo leave personal beverages

the bathtub is perfect for kids to have a little play

shower was a bit small. wifi signal was a bit weak.

the shower is too small, wifi isn't very good.

no fridge and wifi weak at times

plenty of hot water and the wifi worked well

pecially the coffee

excellent breakfast, very kind personal

very nice breakfast

breakfast and very reasonable price

breakfast is great

loved the breakfast with fresh fruits, fresh orange juice, tomato toast, and good coffee

perfect room beautifully decorated and comfortable. the spa is great and must be experienced.

for example maybe allow room service to be brought down to the really nice lobby

i wish i had time for the spa but after a day of exploring and dinner it closes at 10pm which i get

wish the spa was open maybe one hour later!

unfortunately we didn't know the spa was a pre booking requirement and cost additional fees

pool really small. photo is exaggerated even by hotel pool foto standards.

had a wonderful room near the arabic pool (which wasn't open at this time or year) so we could listen to a small fountain in bubbling in

hotel charge us extra cost eur 60 for bring kids ( not for any service)

breakfast was really good, lots of variety on buffet and also cooked breakfast if you want

bar just off patio so we could have a glass of wine and relax after a busy day

the parking is good, some shaded

outside bar area has great views. good service too. rooms nice.

view from bar balcony was exceptional

great view from the room, nice pool area, excellent accessible options.

the terrace/room service menu could be improved

the room was perfect, spa is amazing and the overall experience was flawless

clean and comfy room

not room service available to dinner

great location and friendly staff. the bar and restaurant were amazing.

good wifi connection, for free

lovely, light and spacious room with spa bath and private patio. beautiful location

we were upgraded to a larger room with a spa bath for only a few euro

comfortable bed, friendly helpful staff, hydro massage bath, good bar service, very clean hotel

didn't use the spa facilities, which are expensive

good location deluxe room with 2 person spa well equipped

breakfast was not impressive

lovely breakfast

the bar and restaurant staff were really lovely in the evenings when we came back late one of the

free breakfast was good, with plenty of choice

facility described as a snack bar didn't have any snacks - my husband and i arrived in the afternoon not having eaten since early

we were surprised to find that the bar and cafeteria were closed from 5pm until 8pm.

there was also a spa bath in the bathroom

a pool would have been lovely!

to leave some feed back for the hotel, we would say think about having some nice seating in the bar area, such as a comfy sofa

room was huge and bathroom excellent with spa bath, shower and bidet all very clean

max always made sure i got out safely out of the private parking area

only downside was you are a drive away from toledo, but we wanted to be there as we needed the parking space for a large

the outside area was stunning, with great views, lush green grass, and a lovely pool

character & dog friendly pool

the swimming pool is fantastic and very welcome after a long day of driving

the swimming pool was a real treat, clean and refreshing

the only issue for us was that the bar didn’t open until 8pm on a saturday night when it was 35 degrees

tapas from the bar were tasty

bar could have open longer (than midnight) to enjoy the lovely night with view - but there were not

location; early check in; parking; view; terrace with tables

didn’t have breakfast

nice pool, old stile however very nice and clean

view, balcony, room, breakfast...

lobby bar was not working

pool area lovely breakfast great room wiht fabulous balcony and view fantastic air

- the room had it all, a walk-in shower, twin beds, room service and luggage brought in

room was beautifully furnished and spacious, gorgeous gardens, sunbeds and pool , staff very attentive and helpful

setting, wonderful bar and restaurant area, sweet staff

while we didn't get a chance to use the spa or gym, they also looked cool

restaurant is great, breakfast buffet was wonderful and pool area is really nice and has the bar service

dinner was offered in the bar area; it was not busy, however luben, the chef, served incredible food

no room service outside of breakfast/dinner

we would have eaten in the restaurant but it was in the bar area and the television was on

the room was so nice and spacious with a view better than watching tv, we decided to order room service and enjoy it

the monday night the bar was closed

location, staff, breakfast, view from the terrace, pool.

beautiful, great location, great view, lovely pool, delicious food.

hadn’t realised that the bar and restaurant were closed on mondays, but everything else was perfect

it had amazing views and a lovely swim pool

pool was beautiful and a welcome retreat after sightseeing

breakfast was a bit average

probably the best possible view of the city from the rooms and from the pool

breakfast did not come with the room unfortunately, but the buffet was worth the 11 euros dinner

wifi poor band widths

not good wifi

- just off the road but so quiet and calm - we had a lovely view and the room was a good size, wifi great

nice bar for having a drink, we didn't use the restaurant as we found some great places in town to eat

wifi was terrible everywhere, and no signal at my room

couldn't connect to wifi and the safe did not work properly.

wifi wasn't always working well lack of option for places to eat nearby