caring and friendly feeling from the kitchen and bar workers

great bar and

good the staff were helpful and friendly ud83dudc4d a traditional tapas bar downstairs with an excellent selection of food

cosy place and great staff! caring and friendly feeling from the kitchen and bar workers!

the bar downstairs had a happy atmosphere even though it was so full, the breakfast in the morning was

bar open with light snacks which was fine but nothing special

you actually check in at the bar of the hotel as this doubles as the reception

the staff were all friendly and as helpful as possible, and the bar and restaurant were fine places to be

checkin was just a little slow as the chap was busy with bar and food.

bar and restaurant in the house

the room service was also good

bar was closed and room service was unavailable during the day

only access to a room service menu is via qr code, not ideal

opposite the palace for a very reasonable price - it was an amazing view - and able to organise a late check out

place excellent is the fact that the staff from the manager to reception, restaurant, bar and room service providers are perpetually cheerful, helpful, efficient and welcoming

the bar was excellent good wines iberico ham great

location, the rooms, the bath, also the breakfest i considered to be very authentic - served in a bar where also the local people pop in for a coffee on their way to work

have a drink or breakfast in the bar next to it from the same hostal, i needed to keep my coat on inside as there was a huge draft

the man on reception was really nice and friendly and the bar staff were very friendly

bar staff are awesome, so friendly

metimes missing)

it was blisteringly hot outside, so i was happy to have efficient aircon and wifi

my room the wifi signal was very weak and unstable

rooms are pretty small, and the bathroom had no door! wifi only in the lobby.

wifi was very poor in the room, but better if i sat on the sofa on the landing

they have spa but only for adults and pool not working on low season

the pool is not open in may or june

loved the pool, and also the quick service of food and drink

hotel has everything you need for a relaxing stay: a swimming pool, spa, paddle courts, and a modern gym with all the essential equipment

staff top class , room service excellent, food 100%

the hotel is ok, the bar service was fine enough. the food in the restaurant was excellent.

great selection at the buffet breakfast including fry up, selections of meats, pastries, fruit, toasts, coffees, teas and juices

the breakfast was very good and great value for money

convenient location. safe overnight parking

excellent evening meal, fantastic breakfast, staff were all helpful.

coachloads of chinese visitors cleared the (inclusive) breakfast at 1 minute past opening time(

the pool bar & pool open at 11am , i find it a bit late

location was just what we where looking for, a few days to relax with the kids and dog

swimming pool

the gym is ok

kids corner a real

the breakfast was good, despite being small

the breakfast is not that good, don't have many options and each person can only get one coffee and one

no problem with parking

the breakfast was o.k took us a lot of searching to find it.

breakfast was far too late at 9am and poor chose

room,bed,free secure parking

free parking, good value and good breakfast, friendly staff

the bar and restaurant was not open on sunday at all

closed on a friday night so had to eat in the bar area which was busy

the park nearby was lovely and a local bar was open

the small bar downstairs beside the reception was a bonus

excellent breakfast, clean and silent rooms

was a wide choice for breakfast, fresh food and was plenty of space so that there was space between tables

good breakfast, nice swimming area, staff at the reception very helpful

breakfast: boiled eggs, pyrites, many options, abundance

clean room and bathroom, private balcony on the second floor, kind hosts, reasonable price, good breakfast, several restaurants to have a delicious dinner around, the bourbon steak house is

wifi was very weak in our room, but in the 2 room we rented, very good wifi

location is good and close to parking. receptionist is helpful with early check in.

wifi was not working breakfast buffet was small

i requested early check in through the app and they were able to accommodate me

wifi was useless and some plug sockets didn't work

bar open until 11pm

free wifi signal was good

the hotel bar is very good and the staff very friendly

fabulous hotel and great town. absolutely stunning. breakfast is a must.

the bar staff ignored us while he chatted with someone.

wifi was intermittant

sockets, lights, wifi and tv but we never turned the tv on

and they provided an actual crib, not a travel fold-up travel crib, along with a little kit of kids shampoo, lotion, toothbrush - a nice detail

when we came back from touring there was a bus load of kids checking in and we got worried about noise and breakfast in the morning but they were very

no restaurant or room service on a winter weekend. bit of a hoof into town.

root top bar staff

tea/coffee making facilities in the room and no contents in mini bar apart from 2 small bottles of water and 2 past their sell by date small bars of chocolate

the lack of bar facilities and a communal lounge area to relax in when not out and about was disappointing

our junior suite was perfect. the roof terrace bar was a bonus. the location was fantastic.

i loved the view of the plaza and the rooftop terrace bar with views of the plaza and alcazar

requested a tea or coffee at 6am as there was a coffee machine that was switched on at the mini bar in reception but the guy receptionist said not available untill 7

the pool was tiny and only a few sunbeds, but other reviews had already mentioned this.

restaurant, there was only one person tending to all the tables and the room service requests

the pool was closed but nothing you can do about it... off season

when had a brandy and a glass of wine, from their bar and was asked for 15

very clean, modern, updated, great location and the rooftop terrace bar was wonderful

hotel great idea to have information under a glass top table with lots of scanning codes roof top bar was great for fabulous views & and drinks

location. large comfortable room. rooftop bar with superb views.

roof top bar is amazing. receptionist was excellent on check in.

visit and the welcome was even better this time, we loved the rooftop bar sat and watched the sun go down with

columns to navigate - but we managed without any trouble - and the bonus was free use of the two ev chargers

the wifi worked perfectly in the public areas but dropped out in our room

parking garage cost 13 per day and very awkward. only spanish channels on tv. weak wifi.

excellent food, service and super fast wifi

we forgot to request an early check in and asked upon arrival

the bar service was also great with a good selection of drinks and tapas snacks

cant think of anything other than maybe vegetarian sausages on the breakfast menu.

the hotel bar was good with a good choice and very reasonably priced

the breakfast was delicious and buffet-style with the option for cooked-to-order eggs

very nice hotel. great location. nice room and breakfast.

loved the breakfast with fresh fruits, fresh orange juice, tomato toast, and good coffee

very good breakfast, beautiful location overlooking the river

breakfast is great

breakfast was super

very nice breakfast

the shower is too small, wifi isn't very good.

pecially the coffee

no fridge and wifi weak at times

the wifi was strong, and we enjoyed our breakfast

the wifi was not great and service was limited.

wc specially for kids

there was no mini bar yo leave personal beverages

the room had views and we got an early check in

the bathtub is perfect for kids to have a little play

location was good except for there weren't many restaurants nearby - we did find one and a bar nearby that we enjoyed

refurbished central yet quiet location great spa good breakfast lovely room helpful

perfect room beautifully decorated and comfortable. the spa is great and must be experienced.

just nitpicking but the room service options were quite poor

hotel, excellent architecture and location, with a wonderful spa one of the best i ve ever experienced

wish the spa was open maybe one hour later!

stunning views, lovely swimming pool and friendly staff

we did use the pool which was a saltwater pool and it was very nice to cool off

quality of the wifi

there was plenty of covered parking for our rental car, but the hotel did encourage us to take a cab into the city

gorgeous view, excellent rooms, great food, convenient parking, taxi to town is cheap & convenient

great breakfast

beautiful pool, uniquely decorated with lovely

the pool was closed during our stay, as it was out of season but i would like to come back and make use

service at the pool, its nice to be able to have a drink by the pool and its a long walk from the bar to the pool (they are basically in two different buildings)

beautiful setting inside the walls of toledo, perfect location, friendly staff, great breakfast and great restaurant/bar

the bar downstairs was perfect for cocktails in a super charming atmosphere and the breakfast rooms are

i appreciate the secured wifi

there are plenty of bars and restaurants within a 10 minute walk

beyond the expectations, great location, spacious rooms, beautiful bar and common areas

no tea or coffee facilities in room and if your order room service you re charged a 4 euro surcharge

inside bar or eating area available for the evening

location, design, very friendly helpfull staff, fantastic breakfast

in the corridor with a rottweiler- late opening of restaurant and limit d choice but f menue - breakfast was

free breakfast was good, with plenty of choice

breakfast was excellent beyond regular expectations for this rating of hotel

we were left to find out things like the bar services for ourselves

didn't use the spa facilities, which are expensive

were super helpful and friendly, bed comffy, lots of pillows, spa bath great once we worked out how to use it

outstanding hotel and the best i’ve experienced so far in my tour of spain

good location deluxe room with 2 person spa well equipped

no pool, no parking

we were surprised to find that the bar and cafeteria were closed from 5pm until 8pm.

the small rooftop pool is a nice touch and the view from there and rooftop terrace is fantastic

best i have ever had in any hotels, b&bs, etc room was warm and with bath and nice shower , minibar bar in the

oh, and the bar was a bit pricey too

dog friendly and safe parking

the gardens and pool are very good

amazing location excellent hosts, would highly recommend easy parking and great breakfast

the swimming pool is fantastic and very welcome after a long day of driving

location is absolutely stunning, dog friendly, lovely pool , great food as we were tired after a long drive

my kids absolutely loved the pool, and we were all captivated by the stunning evening view

lovely pool

the bar closed too early

the swimming pool was a real treat, clean and refreshing

location; early check in; parking; view; terrace with tables

love the place plus free parking

good gym, also nice rooftop

dinner was offered in the bar area; it was not busy, however luben, the chef, served incredible food

parking is good

wifi & gym. staff lovely and helpful.

bar on the territory (from 16:00 to 24:00)

a fridge in the room would be useful but bar staff happy to supply ice

the pool was great

we were travelling with kids and we took 2 rooms, one in front of the other

deceptively extensive terraced gardens leading to bar by fountains added to charm

view, balcony, room, breakfast...

the dining and breakfast times were great, a fab buffet at both times

pool area lovely breakfast great room wiht fabulous balcony and view fantastic air

breakfast, fabulous rooms, and a lovely spa/ treatment which worth a visit

bar could have tapas and sandwich’s to join the drinks and at night should be opened at least

re or less), room service food was

would be nice to be able to cool down the gym more during exercise

the gardens and the light filled area near the bar are amazing

room amazing comfy the bar staff fantastic

very big room swimming pool

great room, bed was wonderful. views. wifi was the best we have had in hotel.

a suite, marvellous, lounge huge bedroom and a large bathroom, should of stayed longer we used room service for dinner

easy to find,peaceful,easy parking, polite staff good breakfast.

breakfast was a bit average

lovely hotel. big room. big bathroom. nice balcony. wifi was not working well from our room.

very little noise. pleasant bar and surrounding area. good value for money.

tea/coffee making facilities surly waitress only bolster pillows by a quite busy road no apparent wifi

was a last minute booking and the hotel is quite clean and modern , with a nice bar and resturant

the price of the food in the cafe and bar were expensive for size and quality.

couldn't connect to wifi and the safe did not work properly.