didn’t like the hours of the pool

kitchen had good amenities

great breakfast great location amazing staff super clean, neat, and worth the stay

the saturday breakfast was unique and tasty

full kitchen including fridge , microwave and cooking utensils

key worked for room but not for pool or outdoor patio reentrance

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

there were extra blankets in the room for cold nights, and wish the pool looked a little

the hot tub and indoor pool was a great way to start and end the day.

too many young kids

the parking & staff

kids liked the pool and it was convenient to get to all the attractions

parking in the rear is cramped because all the guests park there and any one attending function in

kids playing ball in the parking lot

no complimentary breakfast. that was disappointing, especially for the kids.

i checked in at 1040 they said the bar was closed but i saw people ordering after 11pm

the lack of carpeting. the floors were clean. bed was very comfortable, so was the pool area.

location if you have a kid at ub, the facilities are clean and there is a small gym and a pool

nice pool and hot tub.

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to the

booked this hotel because it has a swimming pool for our kids as one of their amenities, once we arrived the employee told us that they have constructions

this time we made use of the pool and was great that it didn't have an overload of chlorine

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i like having access to the onsite laundry facilities

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

good enough for little kids

good location. clean rooms. great breakfast choices.

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry and a $1 for detergent

the facility was good. gym was great.

the pool could have been a little bigger and the hot tub wasn’t working when we were there

very clean, friendly staff, good variety for breakfast

there weren’t towels by the pool.

only thing i wish was more variety than the same breakfast

the pool

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

location, breakfast, staff

the gym was great for a hotel

pool is kept clean and the gym is great

parking was good

clean and comfortable. great breakfast included.

the pool was perfect for me and for my grandchildren who are at different ability levels

parking garage is also convenient

new, clean, and comfortable lodging option in the buffalo area. easy access and parking.

cleanliness of hotel, free covered parking, and close to restaurants and shopping

the restaurant and bar are nice

comfortable beds, pool, gym, breakfast location of hotel

new decor is fantastic, the breakfast was delicious, and the service was excellent and super kind

the kids loved the pool

warmer pool and hot tub. location to my family is excellent.

we both enjoyed breakfast

in the breakfast is the best

breakfast was really good

that the pool was closed

the location was great, clean, comfy, pool was nice and warm and clean, breakfast was amazing, staff was very nice and

com website stated that the facility's pool and fitness center were open, which we prepared for

the shuttle service was awesome and helped us out a lot!

proximity to airport and the free shuttle service

of the ladies working the breakfast area was kind of grumpy although she did not chirp on anyone from our family

free shuttle service to the train station!

tons of kids in pool area unsupervised.

kitchenette did not have anything other than a fridge and microwave

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

they leave the kitchen door open and the kitchen was a mess the whole time i was there

it can just use a continental breakfast.

first night there a kitchen cupboard fell off, i told the front desk but they did nothing but left it on the floor

i would have loved a breakfast to go bag with a muffin or fruit or something.

snow, location, and gym

shuttle service to restaurants was an unexpected bonus.

breakfast and friendly staff

the hotel was extremely clean including the pool, my room and the gym facility

was friendly rooms were clean and comfortable ate at the bar area and food was good and timely it is near the airport and our son used the shuttle to get to

candy bar regular size was $3

to airport; shuttle service; clean, attractive, spacious room, that my husband and i have enjoyed staying here

they quickly arrived at the airport in the shuttle

checked in , the girl was great, we went to the restaurant and it was fantastic, we had a great pool

good location, nice size pool and hot tub, very clean and updated, great room with a nice view.

i got in late after midnight and they sent me airport shuttle immediately!

mary handled my request and put my name on list for shuttle

would have like to be informed that the pool and spa were open

the bar should be open on the weekends.

gym needed upgrades

ok to spend a night and to wash your clothes there (laundry room)

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it smells like bleach with out a swimming pool

laundry room is still closed and no water bottles available during breakfast

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

front desk & shuttle drivers were great

room 1 bed for me, my wife and 2 kids.

shuttle to the airport is 24/7.

enjoyed the fitness center and bar area

shuttle to and from airport was fantastic

lots of families with kids when we traveled so common areas were very loud and crowded

shuttle service for pick up n drop to the airport was superb

free l2 ev charging available on-site

pool was nice

leisurely swim in the pool and soak in the hot tub helped me sleep very soundly

kids yelling in hallways

pool/exercise/sauna open late

very clean, great rooms and great breakfast

nice staff! they made extra effort to find me a room for an early check in

comfortable beds. gym open 24 hours

smelling carpets, in-room kitchen fully supplied, friendly staff

having a kitchen is great for midnight snacks and storing food

not enough breakfast

housekeeping staff talked loudly outside our room which was across from the hotel laundry

dark in pool area

hotel is dated and wifi and tv didn't work

more info at check-in for amenities like the laundry facilities or gym, etc

5 sports i think) honestly has better wings than the anchor bar wing place that s a few

very close to airport with discounted parking!

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and toiletries

gym and pool looked nice, though didn't use

location. beds. food. cleanliness. free coffee. free breakfast

breakfast had a good selection and the hotel was centrally located for easy access to local

loved the pool and the spa tub. had the little store open all night

amenities - pool, gym, were good. location was great, staff was cordial and helpful.

but above us kids were

i wish the pool and gym had been open but that's not the hotels fault, that's covid.

restaurant in the hotel with bar, amazing indoor pool with gazebo bar and sauna

if i had my kids with me i could answer this question

the bar and restaurant were excellent

breakfast, loved the pool

the pool and the breakfast served in the morning

the kids lived the pool

the pool and the breakfast served in the morning

early check in, clean, breakfast

great rooms and good complimentary breakfast

mr russell was always present on the property at the bar area and

staff is friendly, from the shuttle ride from the airport, to the check-in at the front desk, the room service and the food service

it working) and moved us to a new upgraded room within a few minutes

no pool

everything was great, especially the breakfast

huge room, very clean, wonderful breakfast setup

beautiful room and bathroom, good breakfast variety, excellent coffee available at all times.

the pool and work out room was great

the breakfast time on the weekend. wish it was a bit later.

the wifi was terrible and we were rarely able to connect so i had to use my data.

parking lot has tons of space, food on site if u need, 24 hr gym/ sauna, rooms with tubs are

shuttle service to restaurant was excellent that evening

very nice spot. hotel staff was friendly and helpful. breakfast was adequate.

no pool

paper towels in kitchen we're almost gone

pool is a little bit slippery and the sofa bed is kind of too soft

the continental breakfast was lackluster, but decent for being free.

loved the pool table and fussball table in the lobby

great lobby with lots of activities and seating. clean pool and and gym.

room was really nice and clean, the room service did clean the room everyday and on time, the location of the hotel is amazing and it

would like more breakfast offerings. only service at the bar offered.

bed was comfy, the food was delicious, the bar staff was amazing, the building has been converted so beautifully

the history behind it. amazing drinks and food. and marty the bar tender was awesome.

the yoga mats in the gym need replacing

we also use the shuttle

wifi unstable

the pool table at the lobby was very useful and so also the gym

our experience at the spa was nothing short of spectacular

the wifi was terrible and the bed was uncomfortable.

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

the case then they need to put more than two bath towels in the room—especially given the spa tub

the bed was very comfortable and the spa tub in the kennedy suite was nice.

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the spa tub is just a huge bathtub

the bed was great and really appreciated the kitchen in the room.

the complimentary breakfast has a lot of room for improvement.

wish the kitchen was open

good customer service the shuttle vehicles that they have is very helpful

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

had an old laundry smell

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

it says the bar closes whenever the bartender decides to

breakfast schedule was awesome

didn t get a chance for breakfast but i did get some juice

continental breakfast was well varied and fresh

nice hotel, good breakfast, and awesome staff.

great assortment for breakfast, comfortable beds, central location in allentown and very friendly staff

breakfast was awesome! comfortable, clean, friendly staff, great walkable area.

my kids also loved that there was a bird there

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

the breakfast was amazing it was hand cooked and everything was fresh

how clean it was and the pool.

breakfast, friendly staff upon check in and out, the room was so clean and cozy - the beds were so

buffet (mostly prepackage foods), the bathroom had no fan so it was very foggy and no hot tub or fitness center access

the breakfast room is a little bit too small

swimming pool water too cold to swim and the jacuzzi was out of service

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

we were told about their complementary breakfast as well as drink at the bar and told that we had a butler service and chauffeur as needed

breakfast was so delicious served beautifully at the table

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon-walnut breakfast bread was delicious

would have preferred traditional breakfast items like eggs, pancakes, fruit.

breakfast was basically a buffet stand that charged for each item - though the quality wasn't

no breakfast because of some issues in kitchen but they still charged for the snacks from

pool,small bowling alley, nightclub all within

the pool area wasn’t kept up very well

not have breakfast

shower head , location. gym, pet policy

very friendly staff and the bar down stairs had amazing drinks and appetizers

the front desk was helpful and the bar was comfortable with nice specialty drinks

great location, nice big room, nice bar and resto.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

more kitchen supplies needed was misleading

breakfast could have been better. but overall ok

actually had a hot tub and a nice pool and gym

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

there was a night club directly below us, the gym was right beside us

the pool was nice and all areas were kept very clean

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room because every 5 min or so we would hear a loud bang on going the entire night didn t

pool was out of order

best breakfast/fresh fruits, omelets, very professional breakfast attendants

adults a chance to take a break and enjoy the evening and the hot breakfast is a winner with the kids

perfect location to take the bar exam

elevator not working hugely expensive breakfast price on weekends no room service

called to get room service and nobody answered the phone

decent hotel gym

also there were lots of spiders out side the rooms window which paranoid my kids

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

the bar prices were a little high....

pool water seemed dirty

an a complete clean my kids found a ladys dress an underwear under the bed

early check in

terrible gym location considering safety of access

nice decor & furniture. bed comfortable, shower good and the gym area was decent.

the towels were so soft, kudos to the laundry team

you like wifi, don t accept room 213 - while there isn t any

, no gym, no bar, no food vending)

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

pool area was clean and beautiful

got a suite as we were travelling with our kids

the beds were nice. the shower and pool were amazing

room service and restaurant not overly priced for being so ritzy looking

room service was good and timely

was comfortable, room service was very nice, breakfast was excellent

the layout of the hotel

the hotel has a restaurant and room service available until 11 pm

breakfast was decent with choices - not just a bran muffin.

clean rooms and everything was available. the breakfast was good

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

free breakfast was terrific

hoping for varieties for breakfast

the breakfast was cold and undercooked. on a happy note the coffee was hot and fresh.

has a small indoor pool and fitness room

breakfast pretty good

that we had to ask to be let into pool and then could not get out the lock wasn’t working

the room is big enough. breakfast is good. my kids enjoyed swimming in the pool.

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

two separate bedroom suite with fully loaded kitchen

all the kids eventually were coughing and our eyes were irritated

not really much to do for kids, if you're traveling with the family, only a pool

is the 3rd time inhave stayed at this hotel and everytime the pool water is freezing and you can not swim

the fitness center didn't have any water and the wipes for the equipment were completely dried out

the floor wasn’t vacuumed, bathroom shower leaked, bed wasn’t completely made, weight room fitness equipment was broken

pool was just a bit chilly

hopefully the fitness room will get a boost by the time i return next summer

perhaps providing a spray cleanser for gym equipment after use would be a good idea!

that no rooms have tubs, yet the pictures on the website clearly showed a 2-room suite with a kitchenette

the breakfast was great

the cost - it was a bit on the expensive side and the breakfast was pretty average

convenient for the wedding i was attending. the gym was very nice.

did not like the wifi

no room service or dinner.

breakfast was phenomenal

50 dollar a day pet fee which is crazy

the ceiling in the pool area needed some work.

only complaint would be that the pool is closed at this hotel

bathroom was my favorite so clean and the pool was so perfect

the pool was nasty

the breakfast was lack luster.

breakfast was ok - eggs were dry, and there was a place for a protein with it but nothing else