were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

fan is too loud, no room service

i did not want room service every day but i had to go out of my way to find someone to get new towels

bar/reception staff were very friendly

$75 pet fee for just one night. too expensive.

cleanliness was great ,staff was very attentive to our needs the pool was well kept gym was open 24hrs breakfast was

parking garage is also convenient

laundry room & ice room available

cleanliness of hotel, free covered parking, and close to restaurants and shopping

at noon, area safe and convenient to shopping and activities, parking free and under cover, nice bar and restaurant, quiet rooms, comfortable beds, lots of towels and pleasant experience

the pool and hot tub was clean and comfortable

we both enjoyed breakfast

breakfast was a hit

breakfast was delicious & had a good variety

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

nice room with whirlpool

pool not available.

the pool or the hot tub was out of service.

pool and how clean the place was.

nice rooms and staff. pool and hot tub. free parking

the kids and i enjoyed the spa pool and swimming pool

staff (front desk, kitchen, housekeeping) was very friendly

they did not have bacon at breakfast

great kitchen

free wireless, free parking, nice breakfast, nice fitness room, free printing in the little business center, and love the hot tub and

the hotel has a laundry room for clients

my only regret is that i didn't have time to use the pool

proximity to ub campus liked the work out facility and the kids liked the arcade.

this would not have been a pleasant stay for a family with kids

proximity to ub campus liked the work out facility and the kids liked the arcade.

kids in the pool without adult supervision.

had a bar and restaurant.

one elevator working and had to use laundry and another location but was walking distance

rooms are small and wifi is very bad

rooms did not have a refrigerator or a bath tub (useful for kids)

small trash cans without room service it was frustrating to search for some place to place trash

the next morning i went down and she walked me to the laundry and handed me 2 pillows

best pool me & my family ever got in great water temp very comfortable beds .

everything is good and we like the maid service doing it 2 times a day. breakfast was good.

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

pool has no ventilation very stuffy hard to breathe

they put a wall clock in the pool area so one can see the time while they are swimming with their kids

the kids loved the pool

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

breakfast was great, and the location is centrally located to everything.

love the shuttle to the airport was whenever you asked

great free breakfast, and attendants very helpful

having kids this is something i need

were clean and comfortable…convenience to airport with shuttle service and parking are what led me to it

the hotel was right next to the airport and the shuttle was quick and convenient.

the location and early check in.

the shuttle was already at the airport when we got off the main entrance and only took couple of

breakfast and friendly staff

the front desk staff was amazing and shuttle was so convenient.

staff and shuttle drivers were absolutely amazing

breakfast not good

that had a kitchen in the room

it can just use a continental breakfast.

breakfast was amazing

pool was closed. and the room could have been cleaner

great pool and fitness room hours

the staff was great, the pool was not freezing

they quickly arrived at the airport in the shuttle

the bar shoul be cheaper.

to airport; shuttle service; clean, attractive, spacious room, that my husband and i have enjoyed staying here

i liked the small snack area across from the front desk, and the pool was lovely

mary handled my request and put my name on list for shuttle

my family swam in the pool and the water was very cloudy

good location, nice size pool and hot tub, very clean and updated, great room with a nice view.

hotel was booked with kids that were competing in a hockey tournament

the shuttle

elevator and if you have kids and extra luggage and get second floor be prepared to walk and drag your luggage

walking to the room the carpeted hallway was soaking wet, the smell was so bad, kids were playing soccer in the hallway banging the ball off doors, the room sheets had

it had laundry and water bottles during breakfast

kids yelling everywhere nasty nasty

also, it was nice to shoot a bit of pool at night

the shuttle and driver are always quick and friendly to pick up and take to the airport

we had an early flight, it's very close to the airport. kids loved eve pool.

i was up since midnight the night before and the staff was able to accommodate an early check in which was very kind and i appreciated it tremendously

room 1 bed for me, my wife and 2 kids.

there was a shuttle to the airport that started very early in the

we appreciated the airport shuttle service and thought that overall the experience was a good value for our money

leisurely swim in the pool and soak in the hot tub helped me sleep very soundly

great breakfast and coffee and tea all day!

pool and breakfast

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

pool dirty and broken handle to get into pool

very clean, friendly staff, good variety for breakfast

this place is clean and had a great breakfast.. only issue was hot tub was out of order

the pool could have been a little bigger and the hot tub wasn’t working when we were there

very nice hotel. excellent breakfast. shuttle bus waiting in airport, fast and easy

they are very organized and their shuttle service is very efficient

gym room was disgusting

wasn't really a big deal but the kids were really looking forward to jumping in the pool after a long day of walking at niagara

also, we were allowed an early check in

gym is closed

you need a quiet place, full rest, excellent shuttle service, confortable pillows and bed, clean bathrooms, excellent towels and quality

gym and restaurant

lots of parking available, everything in close driving distance

wifi sucked

the shuttle to the mall excellent idea and the shuttle driver was

the shuttle bus driver was so awesome, he drove us to the airport and back

visited with my little kids and my parents the hotel

friendly staff, spacious rooms, great pool and gym

breakfast time, quality and quantity were very pleasant

breakfast was excellent, the staff were super friendly and helpful, best customer service i've had

the gym was a bit basic but useable.

friendly and helpful staff. reliable shuttle. great value!

pool area was very nice. the staff were excellent.

location. beds. food. cleanliness. free coffee. free breakfast

early check in, clean, breakfast

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70♥️

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

pool is nice and clean but closes by 9 pm

wish they had an indoor pool

i wish it had a pool. haha

room service meal - quick, hot, delicious, excellent presentation, relaxing to eat in room

staff is friendly, from the shuttle ride from the airport, to the check-in at the front desk, the room service and the food service

the bed & pillows were amazing. so comfortable. the spa tub was wonderful.

there is also a gym and sauna

excuse of a breakfast - even the coffee was only warm, although there was a microwave in which to heat it up

have strawberries & room service tipped themselves a $5 tip but i didn t complain

so i will definitely come back and, as in the past, i felt safe for me and my car as the parking lot is amazingly let well

near all shops and restaurants shuttle to the airport free wifi breakfast included

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and fridge was right at my fingertips

with three kids it’s tough to find a big enough place to accommodate us

the breakfast staff was not very friendly

the pool wasn't the cleanest.

excellent staff. breakfast was awesome.

a lot of hair from shaver all over the bathroom sink counter and fruit flies coming out of the kitchen sink

the continental breakfast was lackluster, but decent for being free.

close to the airport, free shuttle

seemed new, hotel and room were very clean, lots of breakfast options (including gluten

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

they have free breakfast every morning & offer many amenities including a mini store in the hotel for forgotten

we used the gym too, which was great

would’ve been nice to know not full breakfast or pool/gym not open

i love the fact it has a kitchen so you save money, preparing your own meals

hotel was exceptionally clean, staff was nice and helpful, pool and jacuzzi was clean and open, breakfast was great, checkout was easy

xcellent food) ; the breakfast was hot and tasty

clean, easy parking, shower options, no tv issues, great bed!

the gym wasn t working for the 3rd time i get to stay in the hotel.

spacious double room

great restaurant downstairs, great gym, excellent service

pool was really nice with the temperature at about 80 degrees

clean friendly breakfast

in the breakfast is the best

website failed to mention that the pool/fitness area are still closed

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

the bed was very comfortable and the spa tub in the kennedy suite was nice.

room & spa bath

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

breakfast, friendly staff upon check in and out, the room was so clean and cozy - the beds were so

i saw a laundry room, gym, jacuzzi and outdoor pool

no indoor pool hot tub out of service

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again for sure good location to the shopping

pool water looked cloudy

parking was somewhat limited

would like more breakfast offerings. only service at the bar offered.

would be great if they offered room service because there isn t many options for food close by at night

room was really nice and clean, the room service did clean the room everyday and on time, the location of the hotel is amazing and it

bed was comfy, the food was delicious, the bar staff was amazing, the building has been converted so beautifully

very-very nice personnel, very kind and funny)) - comfortable large room with kitchen section - good large bad and modern furniture - the best hotel from the wyndham network

shuttle service was easy accessible

the lack of a true restaurant the breakfast grab and go bar was poorly stocked and attended

breakfast was slightly underwhelming

shuttle service and fantastic front desk supervisor.

breakfast schedule was awesome

told bar opened at 5pm if bartender shows up never did

nice location, friendly staff, nice pool.

the indoor pool was nice - clean and well appointed

breakfast was good ud83dude0b

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

big room, aircon, laundry facilities, comfy bed

convenient customer laundry, paid by credit card

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

modern and clean laundry (credit card)

the free breakfast was better than most places i've been to

gym was clean and well equipped

all you herd was doors slamming and kids running upstairs all night

gym could improve its offer but still it was decent

amazing, friendly staff and a delicious breakfast with a waffle maker

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

we were told about their complementary breakfast as well as drink at the bar and told that we had a butler service and chauffeur as needed

breakfast was so delicious served beautifully at the table

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon-walnut breakfast bread was delicious

would have preferred traditional breakfast items like eggs, pancakes, fruit.

breakfast was basically a buffet stand that charged for each item - though the quality wasn't

no breakfast because of some issues in kitchen but they still charged for the snacks from

pool,small bowling alley, nightclub all within

the pool area wasn’t kept up very well

not have breakfast

shower head , location. gym, pet policy

very friendly staff and the bar down stairs had amazing drinks and appetizers

the front desk was helpful and the bar was comfortable with nice specialty drinks

great location, nice big room, nice bar and resto.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

more kitchen supplies needed was misleading

breakfast could have been better. but overall ok

actually had a hot tub and a nice pool and gym

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

there was a night club directly below us, the gym was right beside us

pool was awesome very spacious

lotta great bars in the area for food

i wish the pool was open until 11pm or so. they close at 9pm.

a lot of noisy kids, expensive to park, mini fridge didn't work

also there were lots of spiders out side the rooms window which paranoid my kids

especially in the bar and kitchen

nice and clean laundry was very comfortable

included wifi was convenient

complimentary drinks & food, location, cleanliness, gym, spacious hotel, friendly

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

the bar prices were a little high....

pool water seemed dirty

an a complete clean my kids found a ladys dress an underwear under the bed

early check in

terrible gym location considering safety of access

nice decor & furniture. bed comfortable, shower good and the gym area was decent.

the towels were so soft, kudos to the laundry team

you like wifi, don t accept room 213 - while there isn t any

, no gym, no bar, no food vending)

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

pool area was clean and beautiful

got a suite as we were travelling with our kids

the beds were nice. the shower and pool were amazing

room service and restaurant not overly priced for being so ritzy looking

room service was good and timely

was comfortable, room service was very nice, breakfast was excellent

the layout of the hotel

the hotel has a restaurant and room service available until 11 pm

from the free laundry to all of the dishes included , everything was helpful

the gym is tiny

two separate bedroom suite with fully loaded kitchen

pool is open till midnight. friendly staff. good breakfast

rooms within the suite for kids and adults

fitness room only opens in the morning. so weird.

pool was almost too cold

staff was friendly the room was spacious and nice my kids loved the pool and hot tub and the breakfast was

comfy beds. good breakfast and is close to a playground which the kids loved

the quiet time wasnt early enough. kids hollaring around 930 in hall

large clean breakfast free coffee

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

breakfast was included and quite good and varied

breakfast was decent with choices - not just a bran muffin.

free breakfast was terrific

kitchenette bottom cabinets had something spilled all over them from before was not wiped down

my 9 year old loved the pool. place was clean and quiet, what more do u need?

the breakfast was tasty

room is clean. gym and swimming pool are good also.

hotel was comfy and clean, staff was friendly, breakfast was good.

plus a great breakfast

pool is small but def not a deal breaker

has a small indoor pool and fitness room

the pool was perfect

breakfast was good except the breakfast lady was bad mannered very grumpy,the hotel was lovely and

the breakfast was lack luster.

good gym equipment

i was told that there were not any clean and i would have to wait until someone came in to do laundry

breakfast needs a bit more hot options. the rates could go lower to attract more people.

very comy, washroom very good, good location, swimming pool ok, the water could be warmer